1733 Richmond Rd, Staten Island, NY 10304
Athena Spa is a Spa located at 1733 Richmond Rd, Staten Island, NY 10304. It has received 119 reviews with an average rating of 4.3 stars.
Monday | 10AM-8PM |
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Tuesday | 10AM-8PM |
Wednesday | 9AM-7PM |
Thursday | 9AM-7PM |
Friday | 10AM-8PM |
Saturday | 10AM-8PM |
Sunday | 10AM-8PM |
The address of Athena Spa: 1733 Richmond Rd, Staten Island, NY 10304
Athena Spa has 4.3 stars from 119 reviews
Spa
"The woman at the counter dressed in black was very rude"
"The massage was ok at best, grant it the girl may have been new, it’s ok not her issue, but to then tell me “there is a required tip of $12 per hour” is insane , illegal and a bad business practice, a tip is optional and highly dependent on services rendered, the massage wasn’t that good but the girl was nice so does that mean I should pay a “required” $12 dollars based on her likability and conversation? Unbelievable, I will not be back, I’ve spent 100s of dollars here"
"This place is a little gem"
"I want the from massage"
"A lot of reviewers here complaining about "forced" tips are so out of their mind! The audacity! Paying 50 bucks plus "forced" 15-20 bucks in tips for a great 1 hour real massage massage is THE BEST deal! If you're so worried about "forced" tips, then go get a massage at a place, where no one will mention the amount of the tips you have to pay, but then expect to pay for that massage no less than $100! Plus however much tips you feel like giving!"
The woman at the counter dressed in black was very rude. I would ask a question about my soleus muscle and the receptionist yelled from the front yes she knows that muscle. I asked my masseuse to concentrate on the lower part of my body because of tightness from Running. She never understood what I said and therefore I didn’t get the massage I needed. When I asked the receptionist about, she said yeah, they can concentrate on the lower body but I have to tell them 30 minutes. The masseuse understood very well about tip because when I gave her $10, she demanded $15 for the tip. I would never go back again. This is a very amateur spa that really doesn’t know the body well.
The massage was ok at best, grant it the girl may have been new, it’s ok not her issue, but to then tell me “there is a required tip of $12 per hour” is insane , illegal and a bad business practice, a tip is optional and highly dependent on services rendered, the massage wasn’t that good but the girl was nice so does that mean I should pay a “required” $12 dollars based on her likability and conversation? Unbelievable, I will not be back, I’ve spent 100s of dollars here. They lost me as a customer, and I hope they don’t gain whomever is reading this. P.s the amount of money wasn’t the issue, the execution to obtain it was…
This place is a little gem. I absolutely loved my Swedish massage and the price was great for the service she did. I have been to many fancy places that didn’t do a good job. The staff was kind, and they took me immediately. I suffer from chronic muscle aches and Ellie the thearapist worked on me for one hour. It was the best one hour massage I have had in a long time. I will be returning for a collagen face treatment and will also make frequent appointments. Awesome spot thanks again.
I want the from massage. And a facial. Everything was OKAY. I would’ve gave five stars. The only reason why I’m giving one starts because I never went into a place before and the girl and the owner is telling me how much I’m supposed to tip. I have people who work in spa tips are appreciated but not necessary the girls get either $15 an hour or they get a portion of the price what the services is some places give 50%. Reading at other reviews I see that other people have the same issue
A lot of reviewers here complaining about "forced" tips are so out of their mind! The audacity! Paying 50 bucks plus "forced" 15-20 bucks in tips for a great 1 hour real massage massage is THE BEST deal! If you're so worried about "forced" tips, then go get a massage at a place, where no one will mention the amount of the tips you have to pay, but then expect to pay for that massage no less than $100! Plus however much tips you feel like giving!
I have chosen to stop going to this massage location. Though many of the women are nice to customers, the lady checking out at the end is extremely rude. I tried to leave a respectable tip and she demanded that I tack on $5 more. Deceptive practices is all I can say. It's unfortunate, because she ruins it for her coworkers. Don't go here expecting a pleasant customer service experience.
Had Signature Facial done with my mother and was first time at the spa. We find a deal on Groupon and when called the women Tina said she gave us same deal in spa that we didn't have to buy it online. We had a great time,the women were both very friendly. We received water bottles at check up. We would go back again for more services. Thank you again .
Went for a 90 minute massage. Great massage. Went to give a 20 percent tip and was met with a serious additude and was demanded to give a 30 percent tip. It was not about the money and if there is a recommended tip amount on services it should be posted somewhere visible. The staff member was extremely unprofessional and made me feel uncomfortable.
My favorite place to get a massage! I've been to many spas and this one is the best! They always accommodate me quickly in terms of last minute appointments, they are professional and friendly and the price is right! They don't do a lot of extras like the hot stones which is why I didn't give them a 5 star review. Great place to try anyway!
First time going to the spa my friend and I bought it off Groupon. It was well let’s put it this way HAD BETTER !! THE TWO WOMEN TALKED basically the WHOLE MASSAGE .And at the end of the massage they had the audacity to tell me how much I should tip them!! thumbs down for me never go again!! HAVE SOME CLASS ATHENA SPA !!! PLEASE …
Checked in my Groupon for 9 appts but didn't schedule my second appointment yet. Why not?! I really expected them to ask, I have to keep calling them. I just like great customer service. They didn't tell educate me on how often I should come 1x a week or multiple times. I'm getting a new treatment, how would I know?!
I had a wonderful experience at Athena Spa. My therapist was a magician with her hands.I received both a massage & facial and came put feeling so revived!! I was so happy that I purchased a package of 5 and am going back for another combined w/a facial this coming week. So excited!!!!! …
The family that runs this small shop, they did a great job fixing my computer. They ask a lot of questions to see how you use your system then come up with a plan (that they explain to you), then they give you the costs. If they have any questions they call or text you. Will definitely go back
Very happy with my experience here. I told the woman on the phone I wanted to take my best friend for her birthday there and wasn't sure what facial I wanted, so she suggested the European facial for a first time which was $50 for 1 hour. We both LOVED it. Our skin is glowing and so clean.
Today was my first time going to Athena’s Spa with my daughter and her friend. This will be my go to place twice a month with my daughter. The women in this place are so sweet. I highly recommend this place. It’s clean and they really cater to your needs.
I guess it's one of those you get what you pay for. Massage was more pressure then the norm. It's been a while since I had one so figured just more knots. Well the next day felt like I was punched in the back numerous times. So sore and
This spa is inconsistent with the quality of service. My biggest issue is that they require you to tip a specific amount. I gave them a tip and they asked for more. It’s unprofessional and tacky. I don’t tip cheaply and I’ve been there
Massage is great, however, the misleading required minimum tip of $15 dollars is deceiving. Definitely would say raise the price if that's the case instead of bait and switch after service is complete. Tips are an option and not a
Had a fantastic, firm pressure one hour massage for just $43 (and that's without a coupon!). The therapist was very friendly, the spa is clean and inviting, and I was given a free large bottle of water afterwards. Great experience!
Went in for a regular massage and when it was time to pay i was told how much i should tip. Handed her an amount and was told it wasnt a good enough tip. UNPROFESSIONAL!! Money was not the issue! Will never come back
Left a 20% tip and was told by the receptionist that it’s not enough ??? I thought I misheard her. Raise your prices if it’s not enough. It would be much more respectable. No one wants a massage and a scolding.
This OWNER IS CROOKED stay away!!!! If I can give 0 I would!!!! She not a good person!! Everyone who wrote below about tips is 100% on point!! GREED always catches up TINA stop your NONSENSE
Very pleasantly surprised. My massage was professionally performed and I left so relaxed. Clean environment and bought my wife a massage for her birthday when I left. Great experience.
When I asked the massage price is $53 not knowing they have a mandatory $10 if you had told me that in the beginning then I might consider. But nope. Sounds like a scam.
Quickie:did lipoplasty with ultra cavitation. First day, but so far so good I like it here. Ladies are quick to get started & sweet. Cozy environment.
Great massage therapy for people with chronic pain. The owner is very intelligent and is more knowledgeable than the average spa owner.
I have been going here for about 10 years. The owner is so nice and I get such great massages every time. I highly recommend them
Great massage. Very nice people. Clean. Family owned. Prices are great so leave a nice tips for the girls.
I was just there this morning for deep tissue massage, great job, feel so much better
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