Been doing biz with them for over 8 years, always great if any issues its always with Fedex or UPS. Prices been going up little bit over the years but than again what is not.Love the new $29 flat rate shipping when I first started buying from them 8 years ago my average shipping cost was $70.00 on a good day. Petpro Bangor.

Product came in mail in a few days. Package was left on porch for a couple hours by fed ex in 80 degree weather opened up and rats were still beyond solid frozen!!!! Rats looked amazing split up for meals all are clean not stained up. Big Cheese Rodent will be the company I will continue to do business in the future!!!!!!!

I just wanted to say how impressed I was with your products upon arrival. The shipping was great ( that flat rate saved me so much) I really appreciate that! All the rats I ordered looked flawless, exactly the right size. Everything was packaged very nice. Can't wait to continue to use you as my food supply in the future.

We ordered for the first time from you guys and we are beyond satisfied. We will never buy from a petstore again you will be our go to for any food we need for our reptiles. Packaging was perfect everything frozen solid. All rodents look healthy and well fed. Over all you guys are just phenomenal!! Highly recommend

My snake never refuses these rats. Excellent product that is fresh and keeps well in the freezer - the integrity of the rat does not decline even after a year in the deep freeze. I am so glad I found this company so I don't have to keep throwing away bad pet store rats. It is worth the drive! Thank you, Big Cheese

Carefully packed on dry ice and rats arrived frozen solid in vacuum sealed bags. Excellent quality --- I have one happy snake! (I am happy too.) I called with a question and the man on the phone was knowledgable and helpful and polite. He said "call any time," and can tell he meant it. Highly recommend.

I checked them out on recommendation of a reptile breeder at a local reptile expo a few years ago and have been a customer ever since. Their prices are great and the products are great consistent quality. I'm local so it's very easy to place an order and pick it up usually the next day.

Ordered them for years. Always received on time. Packaging is good even though shipments are not overnight, everything arrives solid and frozen. They also carry chicks which not many other companies do. Sometimes they run out of larger sizes but they restock quickly. Highly recommended.

Shipped on time & in excellent condition. There were 11 bags of dry ice in there to make sure it didn't thaw over the weekend! Every tray was vacuum sealed & clean. I've been ordering from them for over 15 years & will recommend them to everyone who's looking for quality feeder rodents.

I’ve been ordering from these guys for a few months now and I’m always pleased. Packaging is superb, shipping time is quick and accurate, and I love that I get to track it. I was worried about losing my local feeder store when I moved, but this company as been a lifesaver.

If you’re looking for the best feeders, this is it. Hands down the cleanest and healthiest rodents from any vendor I have used. Packaging is top notch with more than enough dry ice to last for days. I’m so glad I made the switch to Big Cheese from another major competitor

It isn't the atmosphere you visit for, it is the quality. While I was received with excellent customer service, this place is really meant to ship large amounts of food for your reptile. The building is unassuming, so use your GPS. Oh, the prices are fantastic too!

I have made a few orders from here and am very pleased with the quality of the products they offer. Everything has been perfect when it comes to their shipping, packaging and quality. I would definitely recommend using them for your pet's food supply needs.

Wow! Shipped on Monday, arrived Thursday all frozen solid with dry ice to spare! And gorgeous quality mice too, very consistent sizing. Snakes are quite happy, as am I. Can't wait to order again. (Seriously- Packaged better than Omaha steaks!!)

I buy rats, they send it, lol 5/5 .... the rats are nicely packaged and overall in reasonably clean conditions. They come in about 2-3 days, still very much frozen. Nice size on the rats too, there's a range in weight per size but I usually

The WORST service I’ve seen. I try calling to let them I’m on my way to pick up a order. I get there at 12:50, I didn’t think it would be a problem because it’s 5 minutes before they closed but it was. All the workers were outside already.

I've been ordering from this place for the last decade. If I had to guess, I have probably around 150 orders through the years if not more. Out of 150 orders, I may of had a small issue with two or three. Those issues were fixed as soon as

Rats are very clean and packaged well. I live far enough away that its easier and convenient to be shipped but close enough that in an emergency i could make the drive. I recommend emailing them first before placing orders to confirm their

My only problem with these guys is their big accounts come first, which I can understand, but I drive an hour to get there, and an hour home...thats a long trip, and when I get there, and only half my order is filled, an no one bothered to

I was extremely disappointed especially after reading so many good reviews... I ordered 25 frozen pup rats and they smelled bad frozen but the smell that came out after it thawed was putrid!!! And yes I know rats are not the best smelling

Was going to order $400 worth of rodents for our serpentarium since I live three hours away and was in the area. Hours said it closes at 3 pm called at 2:10 to place order and pickup. person on the phone sounded annoyed and kind of rude.

Ordered off the website, shipping was quick and was the same as the estimation given on the map in the 'shipping' section. Box was stapled shut under tape for extra security, rats were still fully frozen with a sheet of dry ice above and

Great and awesome place to order from. Ordered Saturday night I believe? Anyways shipped Monday came on Thursday. The nice were frozen solid. Easy to separate to individual freezer bags. Reasonable prices. I would definitely order again.

I was really pleased with my order! It was my first time ordering from Big Cheese, I will definitely be ordering more in the future. My items came completely frozen and well packed. They looked better than anything I've ever purchased in

After months of having to spend marked up prices on rodents at the pet shop this is now my go to for all 4 of my lovely snakes ups had a weather delay not big cheese falt but they still sent free small pinkies with my package just incase

My initial orders from this place in years past was great. I notice now the medium rats I've been ordering are covered in fecal matter, and my snake has a declined interest in eating them. He eats rats from Layne Labs, Perfect Prey, and

This is probably the only place I will ever order from! I asked around on the Retic Nation of where I could get frozen rats because I was tired of going to a pet store and buying overpriced medium rats for 5 dollars a pop. Checked these

Excellent prices, especially if you buy in bulk. Mice all look clean and healthy, which is a sign they were ethically raised and taken care of. Keep an eye out for shipping discounts that pop up periodically: I got a pack of 50 fuzzies

I've purchased rodents from Big Cheese ever since I lived in Florida. Now I'm more local here in Texas to where I just pick up my order instead of having it shipped. Either way, they've always had excellent communication and customer

Outstanding prices, amazing quality, and affordable shipping. I've ordered from a lot of different places, and was so amazed by the quality of their mice. They are large, clean, and very nicely packed. I kid you not- there was not a

I LOVE this place! I’ve never had a feeder supplier ship as fast! I live in Texas and if I order on Monday, I receive on Wednesday! OUTSTANDING service! The quality of rodents I get are TOP NOTCH as well! Did I say I love this place?

I’ve been buying from Big Cheese for years. Their consistent quality can’t be beat. I’ve ordered from other well-known feeder websites because they had a sale here and there. Never again. I have to admit the other sites’ quality of

I have been using big cheese for my rodents for about 2 years now and I haven't had a single problem. Also don't know if it matters but I always get around 40 pounds of rats per order. I've never had them arive thawed out:)

I was very excited to see an actual shop where I can buy rodents in bulk. I live 40 minutes away and decided to make the trip out. Come to find out you cannot buy from the actual shop, you still have to call and preorder.

Pleased that my 25 frozen chicks made it in the mail totally frozen solid. They packed them well, took them 3 days to get here and they were perfectly frozen. Now let hope my picky snake will eat them! Thanks big cheese!

My shipment was one day late due to FedEx and not Big Cheese Rodent Factory. With that said, I was extremely pleased to open the box to frozen feeders still frozen because of the care Big Cheese Rodent Factory took.

Long time customer and have always had great service with great product. Update: I prefer shopping online but the website usually says out of stock for my choices. Call them and they will probably take care of it

Good prices, easy to order, shipped and delivered quickly (shipped on Tues, arrived on Thurs), packed great, all rodents were frozen solid, VERY clean and bagged VERY well. I will 100% order again. Thank you.

I live local to these guys. Picking up my order was very easy. All of my rats were well packaged and the sizes indicated on their website. Great company, I will definitely be returning for future orders.

I ordered 10 large feeder rats and to my surprise I received 100 large pinky mice. I called and left a voice mail the same day after hours sadly and have waited two weeks now for a return phone call.

I've placed a number of orders from South Texas and shipping is exceptionally fast and feeders are always as described. Definitely a business worth recommending to others!

Wonderful customer service. Very friendly and easy to work with. Been ordering rats from here for a while and will continue to do so for the foreseeable future.

Amazing product packed very well, shipped quickly and at a great price! It’s 106 degrees F in Tucson, the packaged sat a couple hours outside. I opened

Great website, great prices, easy to order, ships out on time like their site explains, clean and healthy rodents. These guys are top notch! Thank you!

Netter quality rodents than most others, and the prices are reasonable. They also ship like clockwork each Monday following your order.

Excellent communication. Mice arrived when promised and frozen. I emailed and received a prompt reply to my question. Will order again

Big cheese rodent company have excellent quality feeders and wonderful prices. Their shipping is prompt and very affordable!

Great customer service. Best prices after doing a 8 company comparison.

Just had a question for future. Do y'all have live mice on site?

Gr8 place, close to home, fast amazing service, gr8 price