CVS

96 reviews

CORNER OF WILCREST, 11112 Richmond Ave., Houston, TX 77042

www.cvs.com

+17134582871

About

CVS is a Drug store located at CORNER OF WILCREST, 11112 Richmond Ave., Houston, TX 77042. It has received 96 reviews with an average rating of 3.0 stars.

Photos

Hours

Monday8AM-11PM
Tuesday8AM-11PM
Wednesday8AM-11PM
Thursday8AM-11PM
Friday8AM-11PM
Saturday8AM-11PM
Sunday8AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of CVS: CORNER OF WILCREST, 11112 Richmond Ave., Houston, TX 77042

  • CVS has 3.0 stars from 96 reviews

  • Drug store

  • "I don't know why this location just has 3* on review"

    "Have been in this CVS Pharmacy location many times and always received grate professional and friendly service, waiting for medications pick up and vaccines are not long"

    "Worst customer service ever at this pharmacy"

    "Wish there was a negative stars option"

    "I went there to pick up my presentations and the technician with the hijab was very kind and fast you can see she is doing her best she also notified me about the extra care card that I could get five dollars when I put in my phone number, "

Reviews

  • Pho Rum

I don't know why this location just has 3* on review. I came here this morning (Jan 9, 2023) to pick up my order and was impressed. The cashiers were so nice. 1 male and 1 female were so polite and I love the way they wrapped my package carefully. What a pity I don't know their name. I would rate here 5* plus more and more!!

  • Larisa Mills

Have been in this CVS Pharmacy location many times and always received grate professional and friendly service, waiting for medications pick up and vaccines are not long. I especially want to praise Pharmacists Queen and Ana for they attentive care. I am glad that this place is close to me and my insurance prefers CVS now

  • Jody Ashby

Worst customer service ever at this pharmacy. After holding for over 30 minutes, they refused to transfer my Rx even though they are affiliated with my pharmacy AND I am a patient of record there. DO NOT GO THERE!!!! I am calling their corporate office to complain.

  • Tom Kamp

Wish there was a negative stars option. Restroom closed to public. Had to disrupt customer at register to ask if there was even a UPS Store in their building. She had to call the manager, who waddled out of an unmarked door concentrating on

  • Flower Flower

I went there to pick up my presentations and the technician with the hijab was very kind and fast you can see she is doing her best she also notified me about the extra care card that I could get five dollars when I put in my phone number,

  • Malycendre Morningstar

As HCC students and frequent library patrons, my daughter and I go to this CVS location quite a bit. Sometimes a little late in the evening. A lot of the staff see me regularly, and 1 of the young ladies who work there is an absolute doll.

  • DD DPA

Pharmacy employee had an awful attitude. If you are going to be working with people, educate yourself on how to talk to others. I drove to this clinic for a flu/covid exam. I had the flu, and my voice was very hoarse. The young lady in the

  • Marcia Mathes

I have used this pharmacy for years and my experience has always been pleasant and positive. The pharmacists, Queen and Deanna, are professional, courteous, and kind. This is my go to drugstore even though I have to drive a little farther.

  • Gaby Mejia

This is the CVS that I always stop by and they are always so nice and they always have all of the products that I need. The Pharmacist De Anna is always so amazing with me and tries to help be find what ever discount she can for me. Every

  • Tina Thorn

I was harassed by the security guard that works there and I tried to report it to the manager who yelled at me and said that that's what he's supposed to do I feel like I've been profiled by this person either by race or gender again the

  • Taylor Tolbert

My family and I frequent this location all the time, I have never encountered an employee like this, but apparently this CVS find those who deem it ok to offer common human decency to one type of customer, but not to another, as suitable

  • Lisa Byerley

The store hours claim to be 7:00am - 10:00pm, however they are never open before 8:00am. I called today at 9:20 just to make sure before I drove out there and Jessica the store manager answered and told me that they were not opened yet.

  • Monica P

Sunday 7-17 @ 5:30 pm we went to Buy a propane tank and it took them over 30 minutes... Only one cashier that had a 5 min conversation with every customer. I asked to speak to the manager, and she was worst... talking to other employees

  • pumpkin

They never have my prescriptions ready. Once they told me they didn't have any record of me. Another time, I had a new prescription in and I had questions for the pharmacist, and the girl told me that there wasn't one working and that I

  • Dana Aguirre

If I wasn't in extreme pain and in need of my antibiotics and pain medication for the wisdom tooth I just had extracted, I'd wait and go get my prescription filled else where. The whole entire store has horrible customer service, zero

  • jacquelina perez

Terrible customer service when it comes to one Hispanic looking pharmacy technician there. I was trying to get my refills but unfortunately, the pharmacy technician that was helping me was taking too long 35 minutes to be exact to get

  • Bf Wilson

WELL ORGANIZED AND EFFICIENT!! GREAT CUSTOMER SERVICE!! Of course...I have been to numerous CVS stores and this one was probably the most clean and organized I have seen. There is good above aisle signage so you can get to the desired

  • Ria Udaze

The store manager Aaron is very rude and disrespectful. I received the worst customer service imaginable. Aaron is a terrible example of the CVS brand. This is my second encounter with Aaron and both times he was unprofessional and

  • Shafkat Chowdhury

The Pharmacist is rude ! She forcibly insisted me to take prescription heart medicine that I have never asked for and even my doctor did not prescribe. Without my permission, she sent a fax to the doctor asking for approval of that

  • a

Charged $100+ for my vaccine which cost 0 through my insurance. The staff is very impatient and rude. I am glad i asked the other CVS store and found out I could have gotten the shot for free. Never come back to this location.

  • George Darsey

Worst cashiers anywhere. Slow, talk to customers too much, give preferential treatment racially. Great location and generally well stocked, otherwise this store is garbage. Will never shop here again.

  • Ashley Hudson

Very slow service. You have one person handling drive though and another giving flu shots but who’s at the register helping with pickup and drop offs ??? CVS is doing too much with too little staff.

  • Hebah Darby

I really like this cvs, the employee are always very nice especially the technician Bayan she’s very nice and lovely. I always go get my pets medications……. And she always the kindest.

  • maryam 75

I came few days ago to get my meds And there was that tech who call i think Bayan! She’s so fast and professional ,she really got my meds in less than what they usually take .

  • It's Mecah

They never let you use the restroom. That's absurd. Out of all of the CVS' around Houston, this location has the worst customer care service from management.

  • Kari Her

So far the best cvs, excelente service, nice people so helpful I wish they were closo to my home... Congratulations ladies I'll be buying here from now on

  • Ambrosia Alderete

COVID 19 Testing: Did not receive my “rapid” results for 12 days. $70 to receive results and had to isolate anyway, as I didn’t know if I head positive

  • Drome

Pulled up late 9:50 store looks closed but the employees were polite and even made sure to tell me I had my 10$ rewards on my care pass thank y’all!

  • James Breaux

I lost $25 because the MANAGER could not figure out how to print a receipt so I can get reimbursed by my insurance for an at home COVID test.

  • Milane Ghost

Worst cvs ever. Bad peoples working there. I leave them with God. God puts everyone in his place with time. I will never go there again.

  • Grim Reaper

I came tonight in a good positive attitude just to return a package to Amazon. thinking it would be a quick process, I was wrong.

  • Travieso78702

The pharmacist here, Queen, is so friendly, helpful, and truly caring. It was so nice to enter a pharmacy and be treated so well.

  • Dan Woo

Buy 1 Get One Half Off is a JOKE. Only of you have a CVS "CARD" this is why brick and mortar WILL be gone soon .

  • dania darby

I have been in this location multiple times people were amazing and I go constant to pick up my medication.

  • Oby Eze

Today I was turned away for a scheduled COVID 19 PCR Test after waiting in line for 45 minutes.

  • JB Jr

Good pharmacy almost have all prescriptions on time and they have a great selection of drinks

  • Lucille W. ball

I had a great experience when I received my vaccine and purchased an item . Thanks

  • Melissa Memon

Great service! Bayan really helped me get the best price on my prescription.

  • Mike Houston

Excellent customer service. What else can you ask for?

  • Noor alhalabeya

I had great service at this Cvs.

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