Well if there was a zero star it would be utilized here. Needless to say, I will definitely NOT be returning to this location or any with the associated name. Asides from the fact that you order one item and get another, the staff is utterly rude (and this includes the mgr who apparently is too young to stand up to the others). My sister-in-law and I went here and I ordered a cappuccino for my husband (who doesn't drink coffee), when I got it because it smelt like coffee I tasted it, and it was coffee, so I told her I did not order coffee but she insisted that it was cappuccino. I looked at my in-law and I said to her, I want you to watch your brother after he taste this, so we left and took the "cappuccino" to him. He took the cup, tasted it, made up his face all while pushing the cup back in my hand and saying, thats coffee, not cappuccino!! We went back, this girl because she heard my accent, looks at me and says, I don't know how they make cappuccino where you come from, so I said excuse me, where I come from, and her response was yes, Jamaica or where ever. So I said to her, you know what, I am from Jamaica and I've lived in the US over 15years, and this is not a cappuccino, call your manager. Two guys are working in the sandwich section, they have no customers and volunteered to go get the Mgr. She refuses, leaves the one register that was functional, to go get the Mgr so she can relay her version of the events to her. All this while we counted 'at least' 15 customers who came and left because there was nobody to check them out. Unfortunately, I forgot to take back the original receipt so the only one I have is the one for the refund which has the managers name on it. A cappuccino that cost $6 that not a cappuccino. As I said in a previous post, the proprietor of this establishment need to go under cover at this location and see what happens here when they are not looking, and better yet, order a cappuccino here and order one elsewhere and compare them, because if this is their idea of what a cappuccino is, they are obviously clueless in this business.

Just simply keep walking... How hard is to mess with a PB&J sandwich and a latte... PB with no Jelly... Then, after complaining, they gave me a little packet of Jelly but no utensils to spread it with. I wanted a Latte... And their sizes are Regular or Large... So: "Can I have a Latte?" Regular? "Yes" ....And I got an Americano... And after 19 days in Manhattan, this was the most overpriced coffee Just go to Starbucks... at least if they mess up, they give you back what you ordered

Pathetic!! Pathetic is an understatement!! The lady serving the food at the “Order here” counter does not have the basic courtesy of being polite!!! Overpriced sandwiches taste like chewing leather!! Soups are basically powdered soups boiled with cartots and stale noodle.. tastes like antibiotics!!! Stay away!! Pure rip offs!! God knows who allowed them to open a stall here!!

14.99 for the ultimate grilled cheese. Two pieces of bread put in an easy bake oven with generic cheese. Just because it’s the airport doesn’t mean you should rip people off. To the owner, Look into your pricing or the quality of ingredients to offer a better value and experience! thanks!
Food: 1
Service: 1
Atmosphere: 1

I feel like a $14 salad should at least be edible, but it was so bad that I ended up throwing it away after a few bites (unfortunately, I waited until I had boarded to eat it). Among other things, the croutons were literally chewy, to the point that I gave up on trying to break it because it was too tough.

Never enter here. They ask for a credit card and then charge you $10! And no customer service. This is a scam. Nunca entre aquí. ¡Te piden una tarjeta de crédito y luego te cobran $10! Y sin atención al cliente. Esto es una estafa

Overpriced and bad service. Got some breakfast sandwiches here for the family. They were out of half of the toppings, still charged me $15 for bread, egg, and cheese. Close to the kids area and was the only reason we bought anything there.

I only gave this a two star because you can get some deep river chips here and bottled water. Otherwise, it may be due to covid, but the food is terrible. Save your money and just eat the lipstick from the MAC makeup across the hall.

I did not enter this snack kiosk because it employs no people and you have to provide a credit card just to look around. And the lack of a human employee doesn't mean lower prices, according to someone who went in later.

Awful service!! Employee do not say hello, or anything. When you ask for milk they just point the finger. If you ask again you just get "outside" I should have walk few more step to go to dunkin donuts

Unfortunately the self cash system is not working. I paid the 10$ start fee and never got anything back even tho just „buying“ a softdrink. Poor technic. No customer service available

Wish I could give 0 stars. The most precooked and overcooked egg on a stale bagel. Then you wait on line to pay while it goes cold. With a couple drinks it was close to 40 dollars.

Ordered breakfast through atmygate, and it was good! 2 breakfast sandwiches and 2 drinks for $45 is expensive though, even at an airport...

Overcharged me. Charged me $10 for a $5 water and never gave me the money back.
Food: 1
Service: 1
Atmosphere: 1

Te cobran 10 dólares solo por entrar. Pero luego de 2 días lo reintegran si no compras nada. Es todo muy caro

I’m pretty sure this was the one with the self check-in and check-out, and I loved it! Very easy! …

Disgusting food. Scam for the price.
Food: 1
Service: 1
Atmosphere: 1

Not working!
Food: 1
Service: 1
Atmosphere: 1

Food poisoning now for only $21.95! The weight loss is free.

They over charge not by mistake on purpose

Friendly and quick…thanks.

내 10달러 돌려줘..