BAIT AND SWITCH ONLINE - I placed an order online for an item shown as available. I got a call a day later that they couldn't honour the advertised online price and if I paid more they could substitute the product. They wouldn't honour their online pricing. Spoke to a manager, who frankly didn't seem to care at all.

We were nicely greeted at the door and asked the standard questions. Personal service is nice to have so you can get relevant information on your purchase. They had the exact size and colour I was looking for. I already had an idea as the brand and purpose for the Merrell shoe I was looking for.

I highly recommend the store and its supervisor, Claire. She is very knowledgeable, and spent a lot of time with my mother (who has various issues with her feet): measuring her, then trying different shoes out, until my mother was happy with how the shoe felt. Would, definitely, go there again.

I went to Canadian Footwear a week ago and Im glad i did. The fitting specialist, Andrew on St.Mary's was very helpful and patient. He provided practical advice and was not rushing me into making a sale. I got a pair of boots and shoes. Thank you. I'll definitely go back to this branch.

The lady who helped me was extremely rude. She was snarky and asked questions before I could answer the last question. She then seemed to get upset that I didn’t know the difference between types of boots (eg I pointed to something saying I

The staff are knowledgeable and helpful, eager to assist you, which I appreciate. They will also take a shoe back if you have only worn it indoors in the two weeks since purchasing it. I was looking for an everyday shoe that could double as

I went here to buy new laces for my winter boots and they accidentally sold me the wrong size, so when I went to exchange them for the right size they ended up giving me the right size laces free of charge! I would definitely recommend them.

Claire at the St. Vital location helped me find the perfect footwear for an upcoming wedding I was invited too. I have wide feet and struggle to find shoes/boots that fit and are comfortable too. Claire did a great job of making sure my new

Terrible service. I walked in with my infant in stroller, the lady behind the counter asked me what I was looking for. I explained I needed a black, polishible shoe for long hours on my feet at work. She told me "you'll find something like

My wife wanted Sorell Winter boots and was told they are not good for her and she should buy Kamik boots instead. She explained to the sales person that she had tried Kamik boots before and preferred Sorell boots. She found a pair in the

I was not impressed by the service I received. I thought because of the commercial they are supposed to be experts in fitting shoes. The male I got to service me, measured my foot and then didnt even tell me what size shoe I am and didnt

Went in there the other day looking for a New pair of Keen boots. I was wearing my old pair of Keens and having spent $300 on a pair of Baffins last winter in this store I learnt that they also sell my exact Keen Boots. Although they are

Very disappointed. Made two back-to-back appointments at Adelaide location for two people. Had pre-discussed needs with staff before coming in. When we got there, there was only one appointment made and it was not nearly enough time. It

Me and my daughter came to the store on Saturday and were greeted by a staff member that asked to take our information and temp. I couldn't believe the level of safety protocol right from the get go. Once in the store we were greeted by

I ordered a pair of Volkers Walkers sandals from Canadian Footwear online (they are hard to find shoes, and have the best orthotic footbed). I live in the Toronto area and knew how the shoes would fit because I wore out a similar pair!

I hate shopping for any dress shoes. First of all I have to wait around and often time get some a young student who knows nothing about shoes or feet or walking! I have never had a better fit or more comfortable dress shoe than what I

Went to get some new steel boots today and at the recommendation of some co workers I tried work boot warehouse on regent. Service was terrible/non existent. Went to marks next and finally to Canadian footwear on st. Mary’s rd. I was

Terrible service at this Canadian footwear. Went there for new shows and picked out a few and they told me the didn’t have my size so I asked what shoes they had my size and refused to look and just said we have none your size. Worst

We popped in today to look at new winter boots, and from the get go was greeted at the door and assisted when we needed help or to try footwear on, Andrew was amazing at suggesting the pro's and con's to each boot and explaining the

Went here hoping to buy insoles but they didn't have one that fit me well. But I really appreciated the service. They would not let you in without a mask and supplied one for you. Felt nice knowing they put safety that high.

Since my work related accident, I have had to get high quality shoes and they always have what I want, if they don't have it at this location, they bring it in for me from another location. Customer Service is excellent.

Excellent location to purchase footwear. Staff are professional and unlike other shops, measure your foot to get the right size. Selection was excellent and getting different sizes of the same footwear was quick.

Personnel at Canadian Footwear definitely want to make sure you are comfortable. Wmthey will take the time to size your feet and find the product that works best for you. Definitely not a one size fits all store.

Exceptional Service This was probably the best shoe buying experience I've had. When me and my mom went here on 08/20/21, we were greeted by an older gentleman who went over the

Randy provided in the highest level of professional service with kindness and patience finding and fitting my wife with footware to help ease her walking fatigue and heel spurs.

Great experience. Good supply of shoes and lots of brands to choose from. I would recommend this store. They were following the Covid protocols so felt very comfortable.

I took my son to this location on Fri. Aug. 20/21, as he has some special fitting needs. We were pleasantly greeted at the door by (I believe his name was Adam), and

With restrictions it's bad enough to be temp checked, sanitise and have to give contact info then was treated like a leper once inside.

I had some bad experiences at other locations but as soon as I entered this location I was listened to and well taken care of.

A professional shoe experience This location has a decent parking with good amount of parking. They share the