I live a hour away and they forgot to put one of my shoes in the box. I literally had to call 4 times to get them to answer the phone, and I was put on hold for another 10 minutes after they answered. The girl on the register that made the mistake had a bad attitude and didn't even apologize. Thanks leslie …

I always compare shoe prices and deals with other shoe stores and always seem to shop with champs because they always seem to have exactly or very close to what I'm looking for at the best prices. And they're deals are always allowing me to be able to save when shopping for my son. Love this place.

The staff or especially very friendly, I could not have asked for better service from this particular store. They greeted you the moment you walk through the door and the store is well laid out and thought out properly. It was such a pleasure shopping here

Terrible service. They talk to customer in an aggressive and unprofessional way. Don’t know how Footlocker does not check up on their stores. In due time they’ll be out of business anyways. You don’t have to deal with rude people when you shop online...

Rude, not helpful, they don care even if you want to checkout your stuffs. All four were chatting and talking each other and I had to wait few mins to check out my shoe. I never ever seen those kinda customer service lol. Go Footlocker instead here.

I drove from Savannah to Atlanta to go shopping.I brought 2 pairs of white 90s for my kids.They haven't even wore them outside yet.I just took the size 3 out the box to see if my other child wanted a pair and Omg the rim and inside the shoe

Was declined a sale because they require an email address for purchase! I won’t need to buy anything from Champs with their new policy. Management standing there with no input or anything…. Thanks! Unbelievable like sales are thru the roof.

Ok, so I get some all white ultra boost... everything is fine right, wrong... I get them and one is a brownish color with dirt on the boost, on top of that the box is already damaged. This is only one shoe that is messed, obviously someone

I would give Zero stars if it was possible. First of all, when we asked to try on a pair of shoes the man only brought one show and then disappeared. So I asked another girl if she worked here. She was eating food at the time. She put more

My daughter and I were in this store yesterday and employee got upset with a customer yesterday, started calling her out her name and saying he was going to jump her. Not sure what the underlying story was but it was unacceptable. He was a

Horrible costumer service. The manager will take advantage of clients that can't speak english well and refuse to provide the right assistance. I would highly recommend finding what you need somewhere else. I have only purchased for this

WORST SERVICE EVER I wanna buy the Puma x Transformers in store today around 12pm and I asked one male staff what’s the price for it because the price tag was removed only for

Jordan was awesome with helping us find some for my husband. It's hard to find a 13 and he made sure we got what we wanted. Store was clean and everyone was super nice!

Derrick was our sales rep and he was so professional and helpful! One of the most polite shoe salesman I’ve encountered. If you are shopping at champs ask for him!!!!

Great the service was amazing and the manager had control over her team. There was a big line but I got in and out fast. Super attentive and straight forward.

Good selection and must have hit the sales because the prices were very reasonable. Staff was very helpful. highly recommended. Sarah

Management very rude! The lady manager with the dreed head not professional at all! No customer service!

5 stars for the manager AB, half a star for the manager called Jay.

Very helpful young sales lady.