A Chase worker was being racist towards me at this branch. I did not realize that Chase Bank encourages racism and hires racist workers. I have the whole conversation recorded on my phone, and I'm assuming they do to with the bank cameras. but I was discussing the hardships we go through being racially profiled with another customer, who was also a minority. But the bank teller, just started laughing over my voice, and interrupting me while I was discussing the racism and hardships with the other customer. I was upset and started arguing with the teller. She told me to just leave and that she was not being racist and that my problems were not her problem. But she was clearing racist and prejudice. She was an older bank teller Caucasian female with grey long hair. She was extremely rude and was clearly being racist by laughing at the topic of racism. What she did was clearly not right, let alone as a Chase customer service Teller. I'm reporting this branch for racism to the City and I'm going to talk to my attorney.

So i walk to the bank (yes, walked!) Because i had a $20 with a chunk missing from the corner. The serial numbers were all in tact, but when i tried to use it at a store, they wouldn't take it. I thought I'd try to deposit it in an atm, but it wouldn't take it either. So i go inside, where there was a REAL LIVE TELLER, AND NO WAITING! she gladly exchanged my bill and was very very friendly. Yes kids, real live customer service still exists. Thank you Chase Bank.

Great staff However, someone needs to address the issue of people having to wait in a long line outside in the summer heat- all this while there is major empty space inside in the air conditioned lobby. If people can’t be accommodated in the lobby than I’m sure the bank could afford some temporary canopies. Seems like this should be an easy solution- di something about this!!!

Sitting here at the teller for the last 10 minutes while they can’t figure out how to cash my paycheck. The same check I’ve been bringing here for months. No one at this branch knows what they are doing. Don’t come here unless you want a waste of time.

So just want to let you know, worst service ever!! One checker because the other one decided to leave a line full of customers and was extremely rude, Hector is the name of the very rude man. Never coming back!!

Gina helped us today and she was very efficient and friendly. She answered all our questions with patience and competence. Thank you Gina for helping us!

We have been banking here since this branches opened. I really like the team here. James is phenomenal in case you get to work with him.

I need some info from this location, called almost 50 times to this local number in 3 days, no one pick up the phone (?) why ?

No one answers the listed phone number. Need to know if I need an appointment to view my safety deposit box..

This branch has some great employees. One bad seed won't make me sell the others short...five stars!

Friendly service, but they do not answer the phone during open hours.

Nice view from the Blossom Hill Rd …

Kathy is very nice thank you!

Excellent service …

***** excellent service

Great customer service

Short wait in line.

Terrible service