This was a "wow" experience. Our first plumber to scope our two light tasks was from Anderson who wanted to charge an arm and a leg and never, after several days of patience, responded to my written questions for clarification about the estimate. The call from the Collins office to confirm the online appointment was very professional and asked if I could host a slightly earlier arrival time which I agreed to. This was a supervisor call and not an admin scheduler and he asked if I would supply the cartridge, which I affirmed. After a quick disassembly, it was pointed out to me that the first cartridge I had on hand was not the correct one. I then pulled out a second cartridge which was visually compared to the old one and it was promptly installed. As a second task, the old fashioned integrated stop valves and supply lines on a laundry room sink provided by the builder were replaced with modern separate lines and valves by a younger plumber. Other questions I had about plumbing concerns at my house were answered adeptly demonstrating Mike's 11 years of service and construction experience. Lastly, the repair charge was reasonable. This positive experience has built trust and confidence and we will be calling this business back for more work!

I had Collins Pacific Plumbing replace the toilet flanges and angle stops for two toilets. I also asked the tech to change the fill and flush valves on one of toilets since they were old and the toilet is mounted under the countertop you really need to remove the tank to replace the valves. It makes sense to replace them at same time you do the flange. Of course the plumber only replaced the fill valve. When I asked about the flush valve he said I wasn't clear that I asked for that to be replaced. The next day the toilet kept running water after a flush and they came back and there was an issue with the flush valve gasket dislodging. The toilet cover is hard to remove since it's jammed under the counter but they were able to take it out. Collins then wanted to charge me $120 to replace the gasket which is probably less than $2. If Collins would have done the job right to begin with, I wouldn't have this issue. Collins wasn't cheap to begin with, but less expensive than the bigger plumbing companies. Although at least the bigger companies do a better job based on my past experiences. I will replace the gasket myself and if there are any issues in the future I will NOT use Collins. I would NOT recommend Collins plumbing either.

I have used Collins Pacific Plumbing on three occasions. First, they gave me a fair price on a new hot water heater. They installed it correctly. When the automatic pilot light didn't light automatically, they immediately ordered a new part (under warranty) and installed it. Then, I upgraded my gas meter. I hired Collins Pacific to unhook all my gas appliances, wait for a contractor to test the pressure in the pipes, and reattach the appliances after the new meter had been installed. They were the same price as others, but they included extra services in the price. Finally, an outside hose bib would not shut off. It was leaking about two gallons of water per hour. Some other plumbers wouldn't come out the same day, or would charge me an emergency call fee. Not Collins Pacific; they came out the same day and fixed the problem (a new hose bib had to be soldered on the copper pipe) and the price charged was very reasonable. They are now my "go-to" guys for all plumbing issues. Aaron has always been my contact; he is responsive, efficient and very knowledgeable. You can't go wrong if you give them a shot.

I needed to re-pipe my house, so I got a few bids from different companies. I chose Collins Pacific Plumbing because they were competitive, and they had availability to start right away. They were very organized and communicative. I got a text message every time they were on their way on who was coming to work in the house. They looked for ways to perform the work with minimal damage to the house and were able to re-pipe the shower without destroying any tile. During the process they helped me trouble shoot some other things that came up and offered good solutions. They also helped me with the permitting process by creating drawings and attending the rough-in inspection. Aaron and Jordan were a pleasure to work with. They were honesty and reliable and I would recommend them to anyone looking for a good plumber.

The only surprise I had when working with the team at Collins Pacific Plumbing was how simple the whole process was! After a week of chasing home warranty over my broken water heater, I gave up on that headache and found Collins Pacific Plumbing as a local and alternative solution. They were able to install a new water heater within 24 hours of contact, and provide competitive pricing. Aaron, Jose, and Michael were all responsive and professional, they were a pleasure to work with and I am very happy with their service, thank you!

Collins provided excellent customer service and a high quality of workmanship on some complex plumbing (cast iron sewer line replacement, new tankless Hot water heater and two washer hookups). I received several quotes and their pricing was very competitive, Aaron was the consummate professional and Jose and Jordan were top shelf technicians. Very knowledgeable, responsive and great to work with. I HIGHLY recommend these guys!

We did a complete remodel on our home, and Collins Pacific Plumbing assisted us with every aspect of plumbing needed along the way. They gave us a competitive price. We added more line items during the remodel, and the team at Collins was very responsive and ethical and professional. I would not hesitate to call them in the future, for any plumbing related issue, big or small.

My shower stopped working and James Kim from Collins Pacific was excellent! He diagnosed and fixed the problem and even went and double check the pressure. Another company easily could have taken advantage or overcharged me, but Collins Pacific was fair, honest, and extremely competent. I would highly recommend them.

Based on 2 different jobs Collins has done for me, they're a good bunch of folks! First job was a gas meter relocation. Second job was hydrojetting drain lines - and they were 1/3 the cost of one of the "emergency plumbers". No nonsense approach to addressing plumbing issues. Will use them again.

Needed a new water heater. Called Troy and Omar at Collins Pacific. They had a truck out in 3 hours. Gilbert, the tech was professional, clean and extremely courteous. He was very thorough and ensured all faucets in the house were functioning properly before he left. Can’t recommend enough.

James, the tech, was wonderful. He was professional and courteous and happily answered all of my questions. The company was very responsive and able to schedule an appointment quickly. I was very pleased with the overall service and repair and will happily use them again.

Outstanding service. Very prompt response, very prompt and competent installation, wonderful estimate with no hidden costs or charges. Courteous and friendly staff. Looking forward to using Collins Pacific Plumbing, Inc for all of my future plumbing needs. Sam

Gilbert installed a new water pressure regulator at our home. He was friendly, professional, and quick. Aaron scheduled an appointment right away. I really appreciate the deal they had on the install- couldn’t say no! Will definitely call them again

We had an emergency plumbing issue at our very fast paced Veterinary hospital and they were able to come out within 2 hours and get us back up and running! Guys were super nice and very professional! Will be using them again for our plumbing needs!

Gilbert installed our new water filter and softener system and we are VERY satisfied. Not only he was super professional, but we can tell that the quality of the installation and materials is very high. Would definitely recommend their services.

Had a Moen smart water value installed by Gilbert from Collins Pacific. First time using Collins Pacific and I highly recommend! Team was professional, on time and reasonably priced. Will for sure consider them on future projects, thank you

Shower/Tub Diverter spout replacement - Years of hard water deposits made taking a satisfying shower a challenge. Pulling on the diverter resulted in little of the water reaching the shower head. Even though it was end of the business day,

"Jordan" is excellent. He fixed a problem with the pump on my ADU plumbing. He was on time, clearly competent, got the job done quickly and correctly. He was also friendly, though very professional. I would trust him to be in my residence

These guys are the best. They are family owned and know there stuff. We have used them multiple times over the years.... we mainly used them for emergencies (leaky water heater, backed up drains) but we have also used them to install new

My technician, James, was professional, well spoken, clean and punctual. Everything I want in a home service company. I would highly recommend Collins Pacific Plumbing, Inc. I will be using them for all my plumbing needs going forward.

I booked an appt via the website on Thursday evening for Sat. from 8am-10am. I wasted two hours waiting for them on Sat., on top of waiting two days for an appt. I have had absolutely no response to my messages. Maybe their website is

My 14 year old water heater broke at the beginning of the week. I broadcast a request through yelp for a replacement and that I wanted to go tankless. Aaron (Operarions Manager) from Collins Pacific was the first to respond and after

Troy stuck with us on acquiring parts that the supplier no longer stocked. His crew did a good job with the actual installation and kept us informed on the scheduling. We are very pleased and will continue to use this company for our

I was very satisfied with the service provided by Gilbert. He and his helper were on time and quickly and efficiently got the job done. I did not shop around for price so I can not comment as to whether it was the best deal in town,

Quick response same day service with speed and efficiency! Gilbert and his coworker did a great job and were very professional as well as clean in their work area. Will be calling you again in the future. Thank you, Aaron!!!

Had a badly rusted toilet flange replaced. Collins Pacific sent someone out the day after I called and did the repair in two hours. Wasn't cheap, but I appreciate the prompt availability and the job was well done.

Excellent communication, professional installer, super clean and thorough! They really helped me out when I was in need of a toilet re-set on short notice. I will call them for all my needs moving forward!

Great first impression. I needed a gas line moved to install an oven. They were able to address my problem immediately and sent a true professional to do the job. Highly recommend!

Was having water pressure issues, Collins team quickly identified a spent regulator and replaced it and a bad shut off valve. Quick, professional, clean - would use again.

Gilbert helped with my Air conditioning. He was thorough and provided answers to all my questions. Incredibly friendly and professional. Very happy with Collins!