Halo Motors | Euro car service | Mechanic in Albion is a Used car dealer located at 52 Vulture St, West End QLD 4101, Australia. It has received 101 reviews with an average rating of 4.6 stars.
Monday | 8AM-5PM |
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Tuesday | 8AM-5PM |
Wednesday | 8AM-5PM |
Thursday | 9AM-3PM |
Friday | Closed |
Saturday | 8AM-5PM |
Sunday | 8AM-5PM |
The address of Halo Motors | Euro car service | Mechanic in Albion: 52 Vulture St, West End QLD 4101, Australia
Halo Motors | Euro car service | Mechanic in Albion has 4.6 stars from 101 reviews
Used car dealer
"The worst, and most traumatising buying experience I have ever had to deal with in my life"
"If you're looking for a car yard with integrity I highly recommend Kaleb and Darren from Halo"
"Bought a Mitsubishi ASX LS off them"
"I recently purchased a car from Halo"
"Brought my BMW 328i from these guys a little while back and the experience was so good, easy, straightforward with no bs that I decided to use them to service it"
The worst, and most traumatising buying experience I have ever had to deal with in my life. 12 plus months later and even thinking about when I went through Halo to buy my car, that mind you cost $62,000, and it causes me anxiety and sleepless nights. From the treatment by the General Manager the way he spoke to me and jumped down my throat when I mentioned I would like to have a pre purchase inspection, and his response being the car was already encumbered to me anyway like no matter what it was too bad so sad now regardless of what was found during the inspection, to the issues we found after we drive away. Including 4 brand new tyres that were needed after we drove out of the car lot, airbag lights coming on, leaking exhaust we had to take back twice, damaged swing arm, and the issues go on. The response by the GM being that the cars are bought so fast after advertised that there is no time to fix them before they leave with the new owners... Considering I was taking my family and small children in the car, I found this to be really concerning. Considering we bought a luxury vehicle, the service and this business was far from luxury. I still have nightmares and can't breathe when I even see the name of this business after this horrible experience.
If you're looking for a car yard with integrity I highly recommend Kaleb and Darren from Halo. Upon receiving my vehicle there were some mechanical issues, it took one phone call to Kaleb and my vehicle was on its way back to Halo where they showed great integrity, honesty and customer service by going above and beyond to fix the vehicles problem. Darren went even further by giving me a replacement vehicle whilst mine was being fixed. Kaleb and Darren kept a high level of communication with me throughout the process and were very understanding of my personal needs with the situation. When my vehicle was ready to go it was delivered to my door in mint condition. To find a second hand car yard that truly care about not just for their customers but the vehicles themselves is a rare find these days. If you are looking for the perfect vehicle I highly recommend giving Halo a call and ask for Kaleb you will be in good hands.
Bought a Mitsubishi ASX LS off them. Had a very positive experience with both Darren and Sam. Very professional and were very helpful in explaining the positives, negatives, value and history of the car. They were patient in my decision making and considerate of my needs to make sure I was happy with the purchase. They had recommended this car based off my wants after a car I had initially wanted got sold first. They followed up with me and didn't come across too pushy with the sale Felt very secure and confident of the state of the car as they allowed me to take the car on a long test drive to ensure I was happy with it. The fact I was able to drive the car at my own pleasure was definitely a bonus and peace of mind. Can't recommend them enough! The bottle of champagne at the end of the purchase also helps... just a little cherry on top of a positive experience
I recently purchased a car from Halo. I was in the very unfortunate position of the car showing signs of a serious mechanical issue within 30 minutes of driving it away from the dealer, the absolute nightmare scenario. I contacted Halo and they immediately went into action to resolve the issue. Within 5 minutes I had a call back from their service centre and a plan was made. Unfortunately the car required major work to get it back on the road and that wouldn't be a quick process. Therefore, they allowed me to swap to a different car, as I requested. These things sometimes happen with used cars. However, Halo did everything they could to make it right. Other customers can be reassured that if the worst does happen, Halo will work with you for the best possible outcome.
Brought my BMW 328i from these guys a little while back and the experience was so good, easy, straightforward with no bs that I decided to use them to service it. Once Sam and Darren realised that a part was unavailable for it and knowing how badly I needed to take my family away for the weekend, Darren pulled a BMW 420i of the sales lot and lent it to me until the spare for mine arrived. This has the potential for the business to lose a sale as the car was no longer on the lot to be sold. I have so much gratitude towards Sam and Darren for going above and beyond with their customer service. If I could give more than 5 stars, I would.
I was having some issues with my Jeep’s suspension and was referred here- Wally was friendly, efficient, thorough and honest, explaining everything to me during a drive and showing me the problems while the car was on the hoist. Everything made perfect sense and it was a relief that my car doesn’t need a blanket “replace every part” fix, Wally provided a break down of the problems and honest recommendations with quotes. I’ve never had a mechanic experience like this and I’ve been to a lot of mechanics over the years! I really appreciate your service and look forward to having my car repaired thank you so much
Massive thanks to Jacob and his team at Halo Motors for helping me purchase a beautiful car for my daughter. From my initial phone call, right through to me picking it up literally 4 hrs later, my purchase was effortless and completely stress free. Jacob even gave me a bottle of bubbly to celebrate which is a first! They really are quite wonderful, they are very different to the usual car dealerships which is so refreshing. I will definitely be going back when I am in need of a new car. Needless to say, my daughter was absolutely overwhelmed and could not stop crying.
Bought a 2013 Lexus IS250 F sport out of here, after couple of days found few issues such as Headlight washers not working Left side mirror not functioning properly Rear sensors working intermittently Interior clean not 100% upon delivery. Nevertheless, called up Halo workshop and wally quickly booked me in and fixed the issues within 2 days under the DEALERSHIP WARRANTY. I was given a Ford Focus RS (rocketship of a car) as the loan car free of charge. In conclusion 100% satisfied with the customer care experience , thank you to Wally, Ed and the team.
Friendly staff from beginning to end. Brilliant range of vehicles. Superbly presented vehicles. I really spoilt myself by hiring one of their cars, and Halo spoilt me through their effortless process. One thing I regretted was not having the experience to get the most out of the Audi A3 S series convertible which in no way reflects on Halo. I make this review purely through the whole experience, and intend hiring again, but only through Halo, as I feel any other company would lead to my disappointment. Craig Rochfort
Don't get your car serviced by Halo Motors at Albion. They give you a loan car which is unsafe, throwing error messages at you, like coolant needed and check tyre pressure which on a rainy day is very troublesome. I tried to ring them three times when I left the service department in this car and they never called me back. Then when picking up my car from being serviced it has damage to the paintwork. I have emailed and phoned and once again crickets. That was a week ago and still waiting.
I was very glad buying a car from here. One month later An error appear in the engine. As soon as I told them about the issue they replied me that the warranty is expired because the warranty is only one month. I went to mechanic 3 times so far. Right now the car is just a cost for me and waste of time. I am very regretful to buy a car here. By the way I didn't use the car in first month probably they sold this car with this problem. They already knew this and sold it to me that way.
Avoid! Avoid! Avoid! Brought a car 6 months ago and it’s broken down 3 x times now. Called the company and they blamed “wear and tear” although I’ve only driven the car 8,000 km. This car has spent more time off the road than on the road since I purchased it for $15,000. Halo are ignoring my called and request to provided an email address as I need to lodge a complaint with consumer affairs. Avoid this dealership as they sell dodgy cars and blame it on “wear and tear”.
My son purchased a vehicle from here. Before signing anything and accepting the vehicle we noted the stereo wasn’t working. We were promised this would be resolved and that “they would look after it”. A year later and it still isn’t done and they no longer return my calls. The car had other issues ($4000 spent on wiring) paid for by us, the least these guys could do is what they promised. Disappointing!!!!!!!
Absolutely top notch service, very happy with the level of service provided. Fantastic cutomer service from Sam, great sales person who is friendly, knowleagable and willing to go the extra mile to ensure the customer is happy. Big thank you to Darren for ensuring my sons first car was in top condition and your friendly demeanour. Overal amazing experience, will be coming back to buy another car for my wife.
I bought a Range Rover Sport from these guys, Sam and Daren were really good to deal with, I never inspected that vehicle myself as I am in Adelaide Sam was very fastidious to explain the condition of it, on the arrival of this vehicle in Adelaide I was pleasantly surprised As some of the marks Sam explained we’re not even visible so just shows you how fussy these guys are, Thanks again to Sam and Daren
I bought from interstate and the Audi A6 Allroad I bought was superbly presented upon arrival. Everything was easy for the transaction and Halo’s finance team was the best I’ve ever dealt with. Car had a couple of issues on closer inspection when I got back home after flying to Brisbane to pick up. Nothing major but Darren made fixing these as easy as possible. Thanks again highly recommend.
Purchased a beautiful 2nd hand car from Halo motors and I can not speak highly enough of them . They did and have gone beyond any exceptions I had of a car yard . These guys are absolutely amazing , friendly , helpful and overall just honest people. Thank you Halo Motors and a huge shout out to Darren the Manager , you are a amazing human being . Highly recommend these guys . Deb and Shamus
Dodgy as ever. Had some required repairs agreed on in the sale contract prior to taking delivery of an Audi. More than a year later I am still waiting and they do not return calls. Just make sure they honour their word in the sale contract folks. It's been a year and I'm still waiting on these jokers to honour the deal. They've deleted this message twice on other social media platforms
It was a pleasure to meet Kaleb, Scott and Darren to purchase our new car. The team were professional, courteous and made us feel very comfortable. There was no pressure and they were happy to answer our questions especially when we’re making a decision between two cars. A fantastic deal was the final result.Well located so we could enjoy a coffee whilst making our decision.
We bought a second hand Audi TT from Kaleb at Halo motors. When it went for it's pre-sale mechanical check they found a slight problem with the windscreen. This could easily have been overlooked but they replaced the windscreen for us. The car was immaculately presented and Kaleb was friendly, responsive and helpful. We're very happy with our Audi.
Worst experience ever with my son buying a car , broke down on way home, got towed back the next day totally unroadworthy vehicle with a list of things wrong with it, definitely not the halo experience , more like burning ring of fire. I have learnt a lot from theses so call professionals, trustworthy is a word I would not use to describe them
I have been taking my cars to these guys for repairs as well as services for the last 3 years. Rodrigo (Head auto-mechanic) as well as Darren (General Manager) are always keen to help and provide the best customer service experience ever. Highly recommended if you wish to get just the best and most friendly auto services. Gabriel Belarmino.
Awesome experience, Sam and Darren have been very helpful and provide an excellent customer service. They bought my old car for a great price and I bought a second hand car for are great price too. They fixed few minor things for no charges. Wash and polished the car before my pick up 4 days after signed the contract. Highly recommended.
Just bought a MG3 2020 model for a great price! Before I picked it up the car was detailed, and got some complimentary wine which was lovely!!! the service by Darren was amazing! Reassured my anxious mum when we were buying my first car. Also really great service from Tony, super funny and friendly! Would recommend buying from here!
I was un sure about buying a second hand car due to know knowing what to look for, i chose to buy through a dealer to assist me and to say I’m impressed is an understatement. I got a referral for Sam from Halo Motors, due to his professionalism, honesty, knowledge and easiness to talk to. Thanks Sam and thanks Halo. I will be back.
I would not purchase a car from these people. The sales person was unprofessional, cocky, had a careless attitude, did not listen to what I was saying and was intent on trying to sell me something I didn't want. Nothing impressive about this place. The most positive thing I can say is they have nice toilets.
Fantastic buying experience. Stress free trade in and finiance provided. All components of the buying process work seemlessly to create an experience that feels like a large scale operation but with a personal/family touch. Highly recommend Darren and his team to look after you.
We had the best experience with Sam and Darren at Halo Motors! They looked after everything we needed from start to finish, and processed our sale quickly. Their communication was incredibly proficient, and they conducted t themselves in a very friendly and professional manner.
Good service, all the paperwork was done by the staff for main roads, they fuelled up the car and l also got the extended warranty and they added 6 months rego, all the work was done by the staff which made things easy, couldn't be much happier, highly recommended …
What a great experience. Sam and Darren were excellent to deal with. Honest knowledgeable salesman. They went above and beyond for me from the start to the finish. The entire process was smooth and stress free and I drove home with a great car and big smile. Thank you
Great selection of luxury cars and very well maintained clean cars. I would recommend anyone here. Very good customer service and will remain a customer with the after service experience they provide to keep my car well maintained. They are a total package.
Would highly recommend if you are a looking for a large range of quality vehicles and old school service. Darren and Scott were true gentlemen. From organising my trade in to helping me select a new vehicle they were nothing short of professional.
This place was great, just bought a VW gti, good price, incredible condition, drives like a dream. The customer service was amazing and I cant thank them enough for the care they took with me. They kept me updated throughout the whole
We recently purchased a vehicle through Halo in West End. Ryan was one of the most professional and diligent salesmen we've dealt with in Queensland. We highly recommend going through Ryan at the West End location. Thanks again!
Big Thanks to Darren and Scott for holding the car until I could fly up from VIC. Scott was very responsive to calls and texts making the interstate purchase so much easier. Cracker vehicle so far and runs like a dream. Thanks Guys
Darren and his staff are exemplary. After working in the industry for a short while, you learn what good management is. Kaleb and Tony's knowledge were first class and transaction was quite seamless. Thank you, Luke.
Sam L and Darren were excellent in assisting me to get into my Porsche Cayman, would recommend strongly Rod in service was great too and has fantastic knowledge on servicing of prestige cars Whole team excellent
The guys at Halo motors are amazing to work with. Such a great experience and go above and beyond any other dealer. Would definately reccomend to anyone wanting a new car. Thankyou guys I love my new car.
Fantastic experience! Sam and Darren were awesome, they helped me out choosing a car for my wife, really helpful with information and services. Definitely will come back to get another one for myself!
Really Happy , Tony was very knowledgeable and a straight shooter . My car was presented immaculately and of all my car purchases this one has been smooth , easy and the most pleasant ! Reccomend!
Great customer service. I felt well look after through my second biggest purchase of my lifetime. The quality of the showroom staff and the finance department make this place a 5 star dealership.
Great experience! The team was amazing special shout-out to Tony! Walked away with my car within the week! Very patient and super quick and great communication. Highly recommend Halo to anyone!!
Just a massive shout out to Darren, made my purchase so easy, i flew up from Sydney and he could not have provided a service of such high calibre, thank you for the helping out in every way.
A welcoming dealership with a polite and courteous Sales & Service team. Sam & Darren were great to deal with, and made purchasing my Porsche Cayman S 987 a completely enjoyable experience!
Darren and Sam have done an Exceptional job on making my wife smile today great and hospitality. Very welcoming and honest bunch this lot. 10/10 wouldn’t shop anywhere else.
Great experience and customer service. Easy to deal with. Thanks for all your help Darren, Sam and Ben. See you in a few years for our next one Jackie and Glen …
Bought a VW Multivan Comfortline from Halo. Tony was a pleasure to deal with and the entire process was professional, pleasant and easy. Highly recommended.
Great Service - they made a really great deal for me on my first car. The range of vehicles they have available are amazing. Highly recommend Halo Motors!
Excellent customer service. The Halo Motors team looked after any question or concern I had and made me feel very welcome. I cannot recommend them enough!
Bought a jeep Grand Cherokee from halo cars. They went above and beyond to help me with everything as I only had 2 days in brisbane. Great t deal with.
Thank you Kaleb and team for a wonderful service. Good communication and we are very happy with our car. Would definitely recommend them to others!
Amazing customer service. Pedro's team was with me the whole way through. Buying a car was never enjoyable but these guys know what they are doing.
Thank you to Scott and Darren at halo motor's West end. You have been absolutely amazing with helping us pick up our new car. You are incredible.
Ben, Darren and Sam provided me with great customer service buying my first car for the business. Looking forward to buying with this team again!
Had a great experience with both Darren and Scott. Bought a fantastic C250 Mercedes. Excellent communication and very easy and quick transaction
What an amazing business. Darren & Sam were so helpful and knowledgeable. I absolutely love my new car. I would recommend Halo Motors to anyone.
Great dealership and great bunch of guys! Happy to go the extra mile to help customers out. Highly recommend the Halo Motors team!
Thank You Maximus and Samuel for your welcoming , honest and friendly service today. Excited with the purchase of our BMW.
Excellent service from Sam and Damien getting financing done, super easy and car runs great, well worth the time.
lovely people, everyone was so nice and super helpful. big shout out to ryan for helping me get my dream car!
I’m buying my third Mercedes with them and is always easy and transparent. No regrets at all. Thanks, Halo.
Just picked up my new car. Amazing customer service. Extremely happy!! Thank you Darren, Sam and team xx
Great experience & service, Mel was so lovely & helpful, would definitely recommend & use again.
Sam and Darren were extremely helpful made it a stress free experience getting my second car.
Halo motors had excellent customer service, friendly and all around a great experience 10/10
We Bought a car with Tony who was very helpful. We will recommend the dealership.
Great selection of high-end car deals; reliable and dedicated customer service.
Quality service, well looked after by Tom and the fellas. Will be back again.
Great experience here with Thomas and the team, will be back again for sure.
I felt like a king, thanks for the great service and attention to details.
Excellent service from the team at Halo motors, a pleasure to deal with!
Sam was great ..explaining features ...guy in the suit was great to
Awesome team, great stock. Would definitely deal with them again.
Sam and Daren looked after me , such awesome customer experience
Just picked up my new Bmw thanks to Darren And Sam awesome
Fantastic service from the whole team at HALO Motorsports.
Great services. Definitely coming back for the next car.
The best and quickest car service I have experienced .
Plenty of cars to look at. The sales men very helpful
Best service !!! Obsessed with the cars too! …
Wonderful team, so friendly and love my new car
Very friendly staff and amazing cars to boot
Great service from Sam and Darren.
Great experience! Thanks halo!
Would not trust these guys.
Excellent, Sam was amazing
Bought a beautiful merc
Top shelf dealership
Excellent service
Amazing cars.