Hungry Jack's Burgers Eltham

662 reviews

231 Sherbourne Rd, Eltham VIC 3095, Australia

www.hungryjacks.com.au

+61384020784

About

Hungry Jack's Burgers Eltham is a Fast food restaurant located at 231 Sherbourne Rd, Eltham VIC 3095, Australia. It has received 662 reviews with an average rating of 3.5 stars.

Photos

Hours

Monday6AM-10PM
Tuesday6AM-10PM
Wednesday6AM-11PM
Thursday6AM-10PM
Friday6AM-10PM
Saturday6AM-10PM
Sunday6AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Hungry Jack's Burgers Eltham: 231 Sherbourne Rd, Eltham VIC 3095, Australia

  • Hungry Jack's Burgers Eltham has 3.5 stars from 662 reviews

  • Fast food restaurant

  • "I have been here exactly 6 times in the last 6 months"

    "One star is to much Matt the manager can not explain why the chicken fillet is tough and cold you could use for a football, disgusting"

    "I went to this branch to get my breakfast"

    "While I appreciate the convenience of having a Hungry Jack's in Eltham, I have to say that I was a bit disappointed with the taste of the burgers and it's presentation in box!"

    "Always stuff up the orders Not long ago ordered an Aussie burger and received kind of like a whopper but who knows what the thought process was, this time ordered an ultimate double whopper and got two parties, cheese, angry onions, jalapenos and some lettuce, can't for the life of me figure out what the thought process behind this one was, you go to hungry jacks else where and they smash out really good burgers, this joint on the other hand seems to play pick and mix making their own burgers up, and for the price of 18$ for a meal they are the most expensive of the lot which is alright when it's done properly but when there's that much competition out there and this is the result"

Reviews

  • Paul Lica

I have been here exactly 6 times in the last 6 months. I am usually buying a takeaway dinner for my large family, so I am buying a mixture of burgers and sides around the total value of $70 to $80. Unfortunately, 3 times out of the 6, items were missed in my order. One time it was missing the nuggets in a Hunger Tamers box, another it was missing a burger and a serving of fries. Although I take every opportunity to check I have everything, it can be difficult when the server is busy and there are people standing behind you. Also, unless you have a list in your hand, it’s hard to check off that you have everything exactly. I did call the restaurant once I got home and realised, and they offered to make good one my missing items on my next visit. This did happen. On the second time I called but the phone would not pick up. I informed the server what happened on my next visit and they just gave the missing item based on my word. My last visit was a smaller order for 3 people and they got everything correct. I wonder if they will ever make a mistake in my favour if I make another big order? Hasn’t happened yet ever.
Food: 4
Service: 2
Atmosphere: 2

  • Sally Nattrass

One star is to much Matt the manager can not explain why the chicken fillet is tough and cold you could use for a football, disgusting. Double whopper Well where do we start the end of a tomato most of us would put in the bin, but that was only piece tomato on burger, beef patties cold and like rubber bit into could not swallow if I did I knew I would vomit. Chips cold rock hard, you know when you keep chips two days old, well that's what I got. Matt says takes 9 mins to cook a chicken fillet got my meal within 15 seconds. Asked why he says nine minutes and yet got within 15 seconds. No real answer his customer service skills are atrocious Your a bad manager Matt and do not care on stale food and failing to look after the label of Hungry Jack's. Appalling Attitude Matt

  • Reza Saadati

I went to this branch to get my breakfast. It took longer than usual to get my food. I was impatient and I was going to have some serious words with the manager. Finally, one of staff members brought my meal and before I say anything she said to me that she understands I was waiting for long time and she explained that they are short staffed. She was very nice and talking to me with smile. I’m a business owner and I know the value of this staff member especially at these days. Mia, the teenage girl who served me deserves to be a role model for the others. I wish I had some staff like her to treat and serves my customers in a manner like that. I believe her manager should award her.
Service
Take out
Meal type
Breakfast
Price per person
$1–20

  • Behrad Ghasriani

While I appreciate the convenience of having a Hungry Jack's in Eltham, I have to say that I was a bit disappointed with the taste of the burgers and it's presentation in box!. In comparison to other branches, the burgers at this location just didn't quite hit the spot for me. While they were still decent, they lacked the same level of flavor, quality and suase that I've come to expect from Hungry Jack's. That being said, the service was still great and the tables were reasonable clean. Overall, while I wouldn't necessarily go out of my way to eat here again, it's still a decent option if you're in the area and looking for a quick bite to eat.
Service
Dine in
Food: 2
Service: 3
Atmosphere: 4

  • marcus connell

Always stuff up the orders Not long ago ordered an Aussie burger and received kind of like a whopper but who knows what the thought process was, this time ordered an ultimate double whopper and got two parties, cheese, angry onions, jalapenos and some lettuce, can't for the life of me figure out what the thought process behind this one was, you go to hungry jacks else where and they smash out really good burgers, this joint on the other hand seems to play pick and mix making their own burgers up, and for the price of 18$ for a meal they are the most expensive of the lot which is alright when it's done properly but when there's that much competition out there and this is the result..... I'd be worried

  • Sir _Aoin312

I have visited this store dozens of times, and it continues to disappoint again and again. Every time we order using the Hungry Jacks app, the restaurant never ‘receives’ our order even though we had submitted it. Each time, upon arriving the the restaurant, we are told to wait for them to prepare our food, which many times arrives after others peoples food despite us ordering it in advanced. On one occasion, the staff forgot about our order and we had to go inside the shop and order again. Avoid this Hungry Jacks at all costs, and instead order from one of the many other fast food stores in the area, or support local restaurants and businesses
Service
Take out
Meal type
Lunch

  • Sj Ross

My husband and I have been out all day and decided last minute to go through the drive through as we passed. We ordered and then moved around the corner but stopped behind 2 cars waiting. We didn’t even make it as far as the pay window and turned our car off while waiting. After sitting for 15 minutes with no movement of the cars in front, we could see staff inside dancing around. We had enough of waiting and reversed our way out of the drive through line. It wasn’t busy inside either because the car park was empty. I’m guessing there was no management or supervisors on, weird for 8:30pm on a Thursday night.
Food: 1
Service: 1
Atmosphere: 1

  • P P

Ordered online a classic jack fried chicken hunger tamer $16.90 was told sorry you can have chicken royal instead worth $3 instead the $8.95 burger and no chicken nuggets u want medium chips $2 no what I really want after waiting with one car in front for over 15 mins is my order they did give me extra chips which were stone cold ! Gross won’t be back worst takeout in Eltham Wouldn’t mind the wait if the food was good ! Also the other day I got breakfast they didn’t put bacon in the wrap when I rang they said whoops we must of forgot not good enough !!
Service
Take out
Meal type
Dinner
Price per person
$20–40

  • Ala Tyrell

Very poor customer service!!!! We rarely ever have hungry jacks and today's experience has made me not want to spend another dollar at hungry jacks ever again! Thanks to the very rude, impatient, unhelpful girl (her name is Octavia) that took our order today at the Eltham Hungry Jacks. We were spoken to in a condescending manner and were made to feel like we were annoying her in the way she replied to our order via drive thru (even though they weren't even busy, no cars in front or behind us and also no customers in store, yet she was trying to rush our order) when you train your staff, please teach them some manners!

  • A M

If l could give 0 l would. Ordered food at drive through for the first time as we rarely have junk. The person taking my order handled the money with gloves on, then with the same gloves which she had handled money with, given back change, still with the same gloves on handled our food. Discussing!!! Did mention to throw the food l"d order out and replace it with fresh food. They apologised and replaced it. BUT what what else is going on there. Definitely not following food handling and health procedures. Will be contacting the health department. And l will never go back there again.

  • F Lee (Fordstaa)

Enjoyed my breakfast here 2nd time in a row. Took my family for another breakfast treat here at Eltham Hungry Jacks. The gentleman that served us was friendly and was helpful even with our shake app deals and breakky deals. For roughly $12 we had 2 lovely hash browns and 2x bacon egg muffins, pancake, a wrap and 2x coffees! That’s value right there for 4 people. The place was clean and warm although the heater had issues and turned into freezing aircon later. Last time we came there was some enjoyable retro music too. All in all quite enjoyed our morning here.

  • Manu Ranganathan

On my recent visit to this ferel eatery, I reminded myself as to why this the will be my last visit to hungry jacks Eltham. The restaurant and dining room facilities were dirty and poorly maintained with bins overflowing and toilets dirty. The staff were rude and inpatient. The food took over 15mins to be prepared and frankly tasted awful. This was an unacceptable experience. To conclude, my advice to anyone stopping off at this fast food joint would be to continued 1 minute further down the road to McDonalds Eltham for something acctually half tasty.

  • Danni Smyth

We always do shake and win when driving past this hungry jacks. Yes we often have to wait in the parking lot for it to come out. But guess what, everytime it's freshly cooked. I don't mind waiting 5 minutes for this. Never once is the food not fresh. Other hungry jacks stores have been terrible with stale awful chips and nuggets. Eltham hungry jacks you are a 5 star store. Highly recommend.
Service
Take out
Meal type
Breakfast
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

  • Les Barnes

It's simple. The burgers really are better here. They really need to get it together on counter service though. Drive through is obviously prioritised, so you're standing around for ages waiting. In a pretty dirty dining area. Just about every table was dirty, and the floor hadn't been swept for some time. And don't bag up a dozen serves of fries and let them go cold - scoop them up fresh and hot each time, it's not that hard. Not as good as it used to be.
Food: 4
Service: 2
Atmosphere: 2

  • Ben Gerrard

The classic. I don't really write negative reviews... but, here we are. Jack of hungry jacks would be disappointed. I don't know who the people are that have abducted him from the eltham restaurant are but, they should be a little bit upset with themselves. I'm not angry, just disappointed. I try keep the faith and return to the house of Jack in Eltham. My order is constantly messed up. If I ask for cheese in my whopper it's generally because I want cheese. Sometimes it's just to sound gross.

  • Jo Brookshaw

I ordered a vegan cheeseburger through drive-thru, but received a double beef cheeseburger with bacon. I called back later to let them know it could have been a big mistake if I actually was a vegan... the guy working on drive-thru preferred to argue that the vegan burger wasn't available anyway (despite the huge poster advertising it in the drive-thru). I didn't care for a refund, just wanted an apology (didn't get one) and for the staff to be more careful. Won't return here again.

  • Kalli X

Very stingy servings for the money I paid. The large chips were half empty and certainly not enough for the bundle family meal. The advertised posters are misleading and absolutely false advertising. The burgers were also soggy and cold. We were most dissatisfied and disappointed today. I will think twice in returning to your business. I would never recommend you to anyone.
Service
Take out
Meal type
Lunch
Price per person
$20–40

  • Linda Aposto

The place smells like a toilet, asked 3 times for HOT chips. Shame the bacon tastes like a leather strap in a great Burger! Went in today after the above 3 month review. I ordered 3× ultimate Burgers and did not get them. I'm so over this dysfunctional business. I want my money back NOW!!! Poor leadership, change management is a must, someone that's qualified to implement continuous improvement. Eltham is renowned for Burger places, step up idiots!!

  • Joseph Cheok

The burgers were better at Hungry Jacks. Just not in Eltham. I was served a whopper with a soggy bun at the bottom. And everything was just kinda piled on top of each other. Can't believe I paid $8 for this. McDonald's Eltham is a better joint. I remember visiting Hungry Jacks Eltham 2 years back and stopped because the food was just not up to standard. Hoping things would have changed by now. Apparently not. Probably need retraining from HQ.

  • Sai Kiran

I ordered chicken Royale small meal at Eltham hungry Jack's. 1) The price actually was 4.45$ But they charged me 6.45$. 2) I told the lady to add Peri peri sauce in the burger drive through entrance but she neglected and gave me without adding Peri Peri sauce. 3) The customer service was not satisfactory. I mean no politeness to the lady I received my order. This is the picture of my order. How can I add the picture of my bill to this review?

  • Bri Abb

Terrible service! Only one staff member was working at the service counter. They kept prioritising the cars at the drive in, then when they eventually got to the counter they served a cab driver who cut in front of our family of four. This place is badly managed with staff who do not care about their customers. Ended up heading to McDonald's where we were served immediately. Really disappointing experience at Eltham HJs!

  • Max Delaney

was havin a good time in their bathroom until this dude comes in and demands i rub one out into his mouth. I do and he enjoys it. i didnt enjoy it:( but whatever. at least im not a fat mosquito. see yall, have fun rubbing one out and stuff ig
Price per person
$200+
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Burnt Chicken Burger
Kid-friendliness
kids tasted alright.

  • Amber Addison

3 cars in front 2 cars at the back in the drive through today it took 24min to get my food l turned my car of 2 times. No compensation No sorry about delay. When l handed the boy my money $1 fell from his hand on between the car..he just looked at me like well are you going to get it !!!! After saying can you get that later as l am already 25min late for my appointment. No response....Worst Service Ever.

  • Alicia Hillman

Disgusting. Don't check their expiration dates. Purchased a Hersey's Cream Pie for my 95 year old Great Grandma and was lucky to have checked before she continued eating, as there was mould growing on the top. Called the store to complain and the manager offered compensation, however I don't care about free food - I care about your staff doing food checks to ensure the health and safety of customers.

  • The Cheoks

Their idea of a grilled chicken burger was one where the patty came out 80% charred. One bite of the burger and I got this real bitter taste from the patty and when I opened up the burger, the meat was almost black. When I tried returning it to the store, the manager said "That is how they all come out". Asked for a refund, which they did give. But surely that cannot be the standard of their burgers!

  • jess

The WORST fast food place in Eltham and it's not the food it's the service. Never enough staff on and the manager is hopeless. You'll end up waiting 10-15 minutes to even get served and they'll look at you standing at the counter and do nothing. Then be prepared to wait another 20 minutes to get the food. It's pointless
Service
Take out
Meal type
Dinner
Price per person
$20–40

  • Ben Mckenzie

Order: Large whopper with cheese(no onion) meal with a spicy dipping sauce. Received: Whopper with cheese full of onion. 8-10 chips - cold. Large coke, 80% ice, 20% coke. No straw. No spicy sauce That’s 0/4 being right. Check your order because they clearly don’t.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 3

  • Paul Blart

Honestly the worst service I have ever experienced. I only come here because it’s the only hungry jacks near my house. The staff are so rude and blunt it also wouldn’t hurt them to smile every now and then. If I could give zero stars for the service I would! Food is ok only good product is the cheeseburger.
Service
Take out
Meal type
Lunch
Price per person
$20–40

  • Jack Peters

Went to order and was told rudely the item had been removed from menu-voucher deal. by blonde female staff with head set on in the morning. Its OK I ordered something else but the level of rudeness she needs basic customer service training. The food is average but you can be nice and welcoming? Sorry for buying from you what an inconvenience it must be for you paying your wages.

  • Jordan Reviews

Not an ideal location but I would say decent service the drive through operates at a reasonable speed. Inside the store at times it gets a little messy but what can you expect with a fast food restaurant. As a whole I would say hungry jack’s is quite underrated I would recommend it over McDonald’s if you want a burger or chips however the menu isn’t that big still good though.

  • Colin Smith

Very dirty toilets. Waited over 20 minutes for cold fast food. Only 3 staff on at lunchtime, no tables clean. The soap machine in the men's toilets has been broken for weeks. We will not go back.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Double Whopper

  • Suneth Dharmasena

I only went through the drive through. It was quite a pleasent experience. It was quick enough. Person serving me was friendly and helpful. Unfortunately they didn't have the flavour of the frozen dilnk I wanted. They gave my meal quickly. Hardest part was to get back in the road after that as it is situated in a very busy road. Overall I am happy with the place.

  • Simon Hounslow

Sunday arvo 3pm, 4th June 17. Bad service, stuffed up order. Wasn't busy, staff having a joke behind counter, gave me the right burger after returning the wrong one, pity it was so average, I didn't expect much but it was underwhelming even with low expectations. I never eat hungry Jack's, and after this I'll be giving it a big miss. Go somewhere else.

  • Shane O'Sullivan

I've tried this Hungry Jacks a number of times in the past 5 years hoping that they will turn things around - but sadly nothing has improved. Painfully slow service (in-store and drive thru), substandard food quality and a constantly dirty dining area. Hungry Jacks Bundoora is a far better option.
Food: 1
Service: 1
Atmosphere: 1

  • Emily Painter

Fast service but there's a lady here who's served me twice now and has been really quite mean :/ I know working conditions are probably not so great but I really try to be cheery to people in customer service and she speaks to people with the meanest most disinterested voice I think I've ever heard xD makes the ordering experience uncomfortable

  • Moooda

Tonight marks the third time in a year that we've ordered Hungry Jacks via app and after waiting 2 hours with nothing being delivered have eventually been told we can have a refund that'll take a month to come back to our account. Absolutely appalling customer service, assuming you can call ordering your dinner and getting nothing, a service.

  • Sharon O'Sullivan

Had to stand at the counter waiting to order and was ignored for 5 minutes. My hamburger was virtually cold and the nuggets I ordered not supplied so I had to go back again
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 3
Service: 2
Atmosphere: 3
Kid-friendliness
Ok for kids

  • Nick Shand

The food here is always cold! I even had to request a hot burger from the staff (as the previous experience from here also produced cold food) and still managed to stuff it up. I can only contribute this to the ridiculous wait time through its drive through. The cars are almost banked out blocking the car park off half the time

  • Les

10 minute wait, not a soul in drivethru and one customer ahead. Staff dragging their feet like zombies, food safety standards and hand washing non-existent, boxes stacked on milk crates along the egress in food prep area. A few dismissals are in order at this store.
Food: 1
Service: 1
Atmosphere: 1

  • Lorand S

Fast service however Whopper wasn't as fresh as I'm used to at the Ringwood HJ. Shrinkflation is also real.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 3
Parking space
Plenty of parking
Parking options
Free parking lot

  • Youkyung Bang

No lettuces at all in the bacon delux burger. I understand lettuces is bit expensive at this time but they should tell to customers before ordering so customer can reconsider the menu. Without lettuces only had tomato in it. Not so different with double cheese burger but paying for bacon delux is... so disappointed.

  • Liz Andersen

I only went throught the drive through, it was busy. Lovely staff who were apologetic I tried the new pulled pork burger, quite disappoimted as it certainly didn't look like the advertised photo. Tasted okay, small tho & left me wanting a "real" burger
Service
Take out
Meal type
Dinner

  • M J

Service was ok. The food was not cooked properly. Looked about a third of the size. Did not look suitable for humans. Their pictures and items do not match. Very disappointed
Service
Dine in
Meal type
Lunch
Price per person
$40–60
Food: 1
Service: 4
Atmosphere: 2

  • Lindsay Brown

The Burgers were cold, chips were hot. The place needed a good clean floor and tables, it was 10:00am in the morning, lots of dead flies on the windows ledges.... very poor
Service
Dine in
Meal type
Brunch
Price per person
$1–20
Food: 1
Service: 3
Atmosphere: 1

  • Gee Gee

Been through the drive-thru here twice and you always end up having to wait in the waiting bay. Burgers were ok, a bit sloppy and lukewarm, but still edible.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 3
Service: 3
Atmosphere: 3

  • David Reinecke

Unfortunately quite slow service in the drive-through - staff seemed under pressure & could hear the managers voice clearly telling them to speed up. Both burgers were hot & fresh though so tick there.... Apology for the time was given while passing the order across. Accepted …

  • wayne green

For goodness sakes please wash down the drive through window. Layers upon layers of years of dirt. Wonder what the kitchen is like. Food tastes great.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 2

  • Derek Johnson

Look. I'll say it right now. I'm not a fan of fast food. Not in the slightest. However I found myself at hungry jacks after being caught without anything for lunch, and as far as these things go, the food was very good. I know, I was surprised too. These things can be so random

  • justin justin

I just waited 18 mins to get my hungry jacks for lunch from drive through. How does it take this long also the chips were only half full.
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 1
Atmosphere: 1

  • Ricki Horomidis

I ordered a meal multiple times now and have had missing items most of the time, this time it was large fries missing disappointed they can't get a simple order done correctly.
Price per person
$20–40
Food: 5
Service: 1
Atmosphere: 1

  • Iri Mae

The burgers used to be BIGGER & TASTIER, now their microwaving the food to warm it up (really lazy way of giving food now!) No more smokey flavoured cooked over a hot flaming grill like the good ole days of serving great tasting fast food...now uts bland & tasteless

  • Sandra Iacobucci

They never put enough sauces in the whoppers there dry as & hardly no lettuce or onion. Drive through at dinner time wich is like 3/4 cars max always takes 10min minamum per car. Worst hj's ever. Prefer 2 make the extra trip now to Bundoora. There always fantastic

  • Jerry PPSE

Appreciate healthy options including being able to ask for no added salt when I have a small serve of chips a few times a year.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4

  • Arthur Katz

I usually don’t get an exemplary service in the fast food restaurants but Xavier and the young lady surprised me and my uncle with the level of attentiveness and catering to all our needs. Thank you for making our day. One of many more visits to come. :)

  • Amy Ferguson

DISGUSTING... the resteraunt was filthy, service was slow and the food was a disgrace. and only 2 customers in store so no excuse.both my husband and I were unwell a few hours after eating and I only had 3 bites of mine. Worst experience, never again

  • Dave Porter

Burgers are better at Hungry Jacks and the chips
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Double Whopper, Burnt Chicken Burger

  • Sahan Fernando

My son got food poisoning after eating a Chicken Royal burger. Food hygiene over there is pretty bad. I have seen employees wearing same food handling gloves when handling food and when at the registers serving customers. Don't buy food from there.

  • Tim G

If you go around 6:00 p.m. this is one of the best hungry Jack's in all of Melbourne. The most consistent and non-disappointing fast food experience you're likely to have. Well done 6pm team thank you for putting my faith back into fast food More

  • Michael Russell

Very short on staff. Huge wait for food. Kids behind counter did their best but 3 staff and a full restaurant and drive through was never going to work well. Credit to the lads who were working they did a great job given the circumstances …

  • Eric van de Paverd

The staff do a good job but are let down by poor maintenance of drink machines and a seemingly tedious POS system
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 3

  • Akila Bashika Gamage

The one lady with blonde hair ! 5.30 pm in eltham hungry jacks. You don’t know how to treat customers! If you can’t do the job please leave our favourite place for burgers. If I can put less than zero I would do. Don’t waste hungry jacks name .

  • Jarred Hamilton

They run the drive thru by habitually making customers wait in the waiting bays instead of waiting in at the window because that's better for their stats. Disgusting way to treat customers. I was left waiting in the waiting bay for 10 minutea

  • Matthew Lewington

The staff seem super nice. Though the whole restaurant was absolutely filthy. Im guessing there is a lack of staff as i only saw 3 behind counter making food. The place needs some serious renovations or maybe a rebuild. Food was nice though.

  • Elyse Morphett

Toilets were disgusting. Food was ok, mostly cold though, cause it took so long for them to give us the food.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 2

  • Anna B

I am giving 2 stars because the chai was really good and the service was ok, nothing much and nothing bad. The other 3 stars were missed due to poor cleanness and the food being tasteless and cold. The burger was cold and placed on a bun

  • Denise Parker

I usually don't write negative reviews, but tonight was the 5th time they have messed up our order. Really disappointed, especially since we are not getting what we paid for. Please educate your staff in giving people the correct order.

  • Aimee The Animal Companion

Used drive-thru within the DINNER TIME period. Slooooow service. My friend wanted a thickshake- no thickshakes. So he tried to order a dessert- not available. !!!!???!?!?!?! Enough said.
Service
Take out
Meal type
Dinner

  • Chris Johnstone

Duty manager was yelling at staff which made for an unpleasant experience. The food was cold and thick shake was melted when I received it as they.made it before food was ready.
Food: 2
Service: 1
Atmosphere: 2

  • Alisa Moody

A tad slow on making orders it I think that's down to reducing staff in store. A bit worrying when the manager who is making your burgers forgets to add tomatoes. I will say that they were all following covid cleaning regulations

  • Chaz Smith

Excellent place...& great food! People serving there are really caring & very helpful Also! Oh...and the toilets were absolutely spotless, not like Many other food outlets out there today! Thanks Hungry Jacks Eltham!!!...

  • Kristen Pieper (Pnuts4Dogs11)

Love the onion rings. Chips are hot most of the time.
Service
Take out
Price per person
$20–40
Food: 4
Service: 4
Parking space
Plenty of parking
Parking options
Free parking lot

  • Lara Tasic

Pretty good hungry jacks, known to have a bit of a wait compared to some other fast food places but the quality at this one is pretty decent
Service
Take out
Meal type
Dinner
Price per person
$1–20

  • O D-C

Don't bother ordering a whopper with cheese because you'll just end up with a plain whopper in drive thru. Also very stingy with ingredients where you get 1 tomato and the tiniest lettuce in a burger. Very frustrating.

  • Akshay Chiruguri

Manager was very rude. I placed the mobile order and they dont have that patties. So i asked to cancel and they say we cant do anything. When its their fault they ask me to go with available ones. I am not at all happy

  • Laurence Mead

Ordered at the speaker and the server walked away mid order. Got the Classic Jack Burger and it was dried out...guessing it had been sitting there a while.
Food: 2
Service: 3
Atmosphere: 4

  • Griffin Cole

Once again Google, you know Zero of what I'm doing! It's Hungry Jacks!...I don't know, pizza is good?. I work underground google & bring my lunch to work. So I say it's a great shop.
Atmosphere: 1

  • Zachary Peebles

People have no interests in serving their guests. Instead they rather gossip as you wait by the counter. Food was wrong twice and waiting to long for it.
Food: 1
Service: 1
Atmosphere: 3

  • leon stals

It was alright good food if you like alot of sauce in your burger, all in all I do think the burgers are better at hungry jacks
Service
Dine in
Meal type
Other
Price per person
$20–40

  • Mark Winters

If you guys advertise a 10:30pm close and then actually shut the doors and lights out at 9:45pm, stop your false advertising. You guys at Eltham do it all the time, poor form for a Hungry Jacks Store

  • R M

The staff was courteous and as usual the food was like hungry jacks elsewhere. Hungry Jack's Fries are always crisper than any other chain. Lady at the drive through was very friendly and patient.

  • James “jimmypigeon” Lawrence

Have been twice had different burgers which were all delicious
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

  • HauntedMound2012

I love the biscoff shake soooo much please never get rid of it
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 3

  • Tony

Bring back the triple x burger is what i say. Once you've had triple x then nothing else compares. Oh, but more about this store. Standard service, food as it should be place was quite clean

  • martyn stanley

I can't really comment on the food. I say in the car park after supposed preening time wait for them to open. Couldn't wait any longer so I went to McDonald's across the road unfortunately

  • Sahan Fernando

Buy burgers from here if you would like have food poisoning. Their hygiene practices are pretty bad. Same person who handles cash and rubbish then go and handle food. Place to avoid.

  • Sara Paoli

Went through drive through. They made a couple mistakes with my order firstly only giving me half then giving me someone else but staff were super friendly and quick to fix my order

  • James G

Had a 20 minute wait for 5 jumbo frozen drinks. Disappointing to see new staff (two) left to serve and having people who were in line behind me getting their food well before I did.

  • Michelle Kumar

I think Hungry Jacks has one of the best pancakes ever. It’s my go to place whenever I crave for pancakes. Never disappoints
Food: 5
Service: 5
Atmosphere: 5

  • Daniel M

Ordered online 6.41pm and picked up in-store at 6.59 . 18 minutes and the store wasn't even busy. Wow. Got home, cold chips.
Food: 3
Service: 1
Atmosphere: 1

  • Flossie Peitsch

Food was Take-away. Carefully listed order and speedy preparation!
Service
Take out
Meal type
Brunch
Price per person
$20–40
Food: 5
Service: 5

  • Jamie Watts

The slowest service through the drive thru it took 15 minutes to get my order of a cheese toastie
Service
Take out
Meal type
Breakfast
Price per person
$1–20

  • Johan Locke

It a hungry jacks. Service is slow, always semi dirty - but the food is good if that is your sort of thing. Milkshake machine seems to always be broken hence the two stars

  • Caleb Johns (CJ)

Constantly getting orders wrong. Take forever whether you're in drive through or in store.
Service
Dine in
Meal type
Dinner
Price per person
$1–20

  • martin stevens

Service is very slow and waiting times for food even longer
Meal type
Lunch
Price per person
$1–20
Food: 3
Service: 2
Atmosphere: 2

  • Rob Solic

The service used to be ordinary, however in the last year or so the service and quality has improved dramatically. The burgers actually look like those on the images!

  • Micheal Wang

Friendly staff and the food is good.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 4

  • Anne Brown

It is what it is I like the spider ice cream and slushies drink . The bland over processed food is a constant disappointment. I'd eat it if I had to . Fries are fine

  • luke Rowan

Bad. Blamed menu log on our order. Menu log don't make the burgers. Don't recommend
Service
Delivery
Meal type
Dinner
Price per person
$40–60

  • Fig Russon-Jorgensen

good burgers:) staff were very patient with me when i wasn't sure what i wanted and communicated with me very well
Service
Take out
Meal type
Dinner

  • Cameron Bailey

Food is usually good. Service sometimes slow. The dining room feels a little tired.
Service
Take out
Meal type
Lunch
Price per person
$1–20

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