368 Northolt Rd, South Harrow, Harrow HA2 8ES, United Kingdom
It's Pizza Time Ltd is a Pizza delivery located at 368 Northolt Rd, South Harrow, Harrow HA2 8ES, United Kingdom. It has received 89 reviews with an average rating of 3.3 stars.
Monday | 11:30AM-12AM |
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Tuesday | 11:30AM-12AM |
Wednesday | 11:30AM-1AM |
Thursday | 11:30AM-1AM |
Friday | 11:30AM-12AM |
Saturday | 11:30AM-12AM |
Sunday | 11:30AM-12AM |
The address of It's Pizza Time Ltd: 368 Northolt Rd, South Harrow, Harrow HA2 8ES, United Kingdom
It's Pizza Time Ltd has 3.3 stars from 89 reviews
Pizza delivery
"In order to post this review I had to give one star to this place, however I wouldn't even give that"
"The other night, my bassist and me found ourselves STARVING after an exciting evening of onche-onche onduleying"
"Decent enough Pizza BUT Bad Service - The people that run this place don't seem to have ever been taught the 80 / 20 rule - That 80% of your repeat business will come from 20% of your customers"
"Before I post a comment, I would like to say that it used to be very good and tasty but my recent experience was horrible"
"AVOID"
In order to post this review I had to give one star to this place, however I wouldn't even give that. The customer service is appalling. I have once ordered half and half pizza, and got no topics on one of the half's, just plain cheese. When I phoned them to tell them of the mistake, a staff member told me that they are too busy to correct the mistake, but he will put a note on the system so next time with my order they will add fries or salad for free, which I happily accepted. However next time when I ordered a pizza and made them aware of the mistake from last time, they told me there is no note and no such thing happened. And was told by so called manager that is a matter of principle not to honour the agreed deal made by a member of staff. I think that says it all about how much they value their customers. Not even considering the fact that most of their delivery time is about 40-45 mins and I only live down the road.
The other night, my bassist and me found ourselves STARVING after an exciting evening of onche-onche onduleying. This is when we found Pizza Time to come to our rescue! They delivered us some really decent pizza, and some excellent potato wedges. The jalapenos exploded. They still tasted like jalapenos. The delivery driver sang us a little halloween song on arrival and I thought he looked very smart. He said he had loads of deliveries but came to our house in priority. After we ate all the pizza, potato wedges and jalapenos, Pizza Time called me to make sure everything was okay with the meal. I still had food in my mouth when I replied but thought, what a delicate attention. Will 100% come back. Thank you pizza time!!
Decent enough Pizza BUT Bad Service - The people that run this place don't seem to have ever been taught the 80 / 20 rule - That 80% of your repeat business will come from 20% of your customers. If you treat customers well they will keep coming back. My father who is in his 70's and starting to lose his memory - used to make a special trip to buy their pizza on a Monday because it's cheaper - by mistake he gets his days mixed up and they insist on the full price. He's been going there for years - Not exactly great customer service on their part for such an elderly customer who makes a special trip to go buy from them.
Before I post a comment, I would like to say that it used to be very good and tasty but my recent experience was horrible. Staff was rude (he made a joke to put my head in the oven but than apologised) when I asked him to hurry up. Unhelpful and proud staff do not recommend. I think they should work on the following: 1) Cheese was enough to swim through (so put less cheese) 2) Need a microscope to find the meat on the pizzas (if you can't afford to run a £5 deal than do not run and do not cut corners. Thanks
AVOID. Went in to give some business because it was empty and their board says £5.99 for a large Doner. When I went to pay, he charged me the delivery price £7.99 claiming it was a lunch price (even though it doesn't say that anywhere inside). I gave him a chance and told him and said I'll pay the £8 if they really want. He ignored my objections, not admitting to their fault and said goodbye. Won't be going back to support this muslim brother sadly
Food: 1
Service: 1
Atmosphere: 1
A lot of bad reviews here but my pizza was genuinely delicious. Great value for money, buy one get one free on UberEats and the pizza was cheesy and deep pan exactly how I like it. No complaints and I was very satisfied.
Service
Delivery
Meal type
Dinner
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pizza
I ordered this from Just Eat and I am genuinely horrified by the quality of the food. I ordered a hot dog, chips and drink and ribs. The only thing they had right was the canned drink (not the drink I ordered but acceptable). The hot dog isn't really be classed as a hot dog. More like a cocktail sausage in a roll. The chips came soggy/uncooked and the ribs were mostly fat.
Order a pepperoni pizza , it was burnt and when i ask for replacement they said we don’t bake pizza the machine does.So I just return it because my kids had their first bite and they didn’t like it at all.The people have no decsencey and instead the blame the oven.I left the place without getting my money back . NEVER GOING BACK AGAIN! They don’t deserve even 1 star
Worst service and a very burnt pizza, upon asking, he said this is how we make. He is so arrogant and rude. He forces to pay cash only. This shop needs to be checked by the council. Hopefully it is a straight business.
Meal type
Dinner
Price per person
£20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Pizza
Food was cold by the time it was delivered even though we are based 5 min up the road. Driver could not find the address but didn't have the initiative to call and ask for directions. Secondly toppings seemed as though were put by a child from a nursery as no constancy how they were placed. Avoid if you can many of pizza shops around never again here!!!
I went here on Saturday night, I was charged £1 a tiny pot of dip when they’re clearly 50p each but he lied and said they are very big pots, then made out he was doing me a favour by giving me one for free, the pizza was terrible, hardly any topping, I will never be going here again £29 spent for absolutely nothing. Shocking
Very dishonest and poor quality food! They have different prices online, in store leaflets, and the shop board lol All have different pricing so they argue always and charge wrong amount. This is the new management which charge £3.99 for 3 potato skins, and they tasted as is fried more than once. Must avoid at all costs
They charge £1 extra for topping than give about 7 pieces of it on a pizza, ordered a tandoori chicken pizza and there was hardly any chicken.. Customer service there isn't great, the pizza tastes odd and funny and they're very stingy about the sauce they give. I won't be buying from them again...
This is the worst pizza I had ever. The customer service is awful and they even wanted to charge for ketch up and I asked the prices he simply said to check the menu. Pizza was very thin and cannot locate the toppings and please avoid this place as there are many good take away in the vicinity....
Worse pizza i ever had..staff is rude as f...they didn't delivered what i ordered and when i call them they didn't care and talk like we get free pizza. and said no time for correction as they are busy. didn't offer refund or offered pizza or were rude as can be.never gonna order a pizza again.
Used to be very good but the magic has faded. Good place for a decent pizza but quality of service has declined - have received wrong orders and some terrible pizzas, though on the whole usually okay with nice staff. Used to be a regular but now unlikely to use again.
Asked for a medium pizza and was told it's buy one get one free for 7.99 so I was like great! But check out the size of medium. I really wonder what small is. Disappointed with my purchase and will not go again. Although pizza was nice, I feel scammed a bit.
5 star experience.This Pizza place is great value for the tastiest fresh Pizzas locally.Also recommend their other dishes which are all equally good. Aso the service is also always of the highest standard. You will not be dissapointed so give them a try.
I've been going to this place for almost 15 years since my school days. The pizzas are always on point and taste great every time, toppings are generous. The prices are very reasonable too (£7.99 for an extra large pizza, £5.00 on Monday's)
I recently had a horrifying experience with It's Pizza Time and their manager. We had agreed on a price for their services over the phone and via text, but we arrived to pick them up, the manager demanded double the agreed-upon price and
HORRIBLE!!! PIZZA WAS DRIER THAN UNCOOKED RICE. £5 LARGE PIZZA FOR *MONDAY SPECIAL*. CHEAP BUT NOT WORTH IT BECAUSE I FELT LIKE I WAS FORCED TO EAT IT. DISGUSTING, JUST LIKE MOST FAST FOOD TAKEAWAYS IN THIS AREA!!!!!
Great value menu use a lot...polite delivery drivers.....best pizzas in town.....only thing is confusion as to what is what when pizzas arrive as it's a cheese on top pizza.. please label or put cheese below topping
Very tasty pizza for an amazing price. Also, it's halal and sells a large variety of side dishes. Highly recommend this place. £5 extra large pizza on Monday, £7 every other day for collection
Disappointing to say the least! Pizza not cooked thoroughly, not cut properly and the cheese seems to be of poor quality in comparison to local pizza takeaways. Will not be coming back here
Thanks it's pizza time your back in the area I had 2 pizza today top quality pizza the new management is very good keeping going like this I recommend to every one 5 star.
Best pizza in town by a country mile. a great tasting pizza is all about the dough and these guys know what they doing. I am not a share holder not a freebie recipient.
Horrible service ordered medium pizza and got pizza that had 5 slices which is so small size of your finger . Never order if u do t wanna get scammed …
food was great as usual. Pizza always has enough toppings and i love that the cheese is great quality other pizza shops in the area have low quality cheese.
I love 'It's Pizza Time' It's the only place I go for pizza. Great prices and even better pizza! Best in the area in my opinion and friendly staff!!
Good customer service and they have created great customer relations.the food is hot and served well.I would recommend the pizza it’s so tasty.
very nice pizzas .... Tasty and delicious .... Made according to taste ... Also customer service very best ...... Great value for money .....
This place is not good food they give delivery cooled pizza absolutely rubbish management that they have no manners haw to talk with costume
Agree with the previous comment Always good service from Ben and great pizza also try to burger and chips especially does samosas very nice
Pizza was supposed to be medium size but it was mini size, which is a scam. Although this disappointment, pizza was really tasty.
Had delicious pizza ever .. very testy would love to suggest every one to go this place :) thank you " it's pizza time "
Taste less not worthy staff is very unprofessional. Bought XL pizza which has no taste. I wouldn't recommend this place
Good pizza. It's also so cheap when you collect it. The owner is also very nice and allways gives you free garlic dip.
First of all customer service was very very bad.pizza was not cooked very well. I will never go again. Thank You.
Ordered 2 pizzas... the pizza was burnt and dry.. I rang them and informed but refuse to give a fresh pizza..
Amazing value for money. You get extra large pizza for just £5 when you do take away. Also great in taste
I didn't get my fries and 2 cans of soft drink at random. NOT the ones I have ordered. Not reliable.
Waste of money cold and bad food 0 toppings
Food: 1
Service: 1
Atmosphere: 1
They are Fraudster, who sell LARGE SIZE Pizza in 12inch pizza box, even that box is 20% empty.
Thin crust pizza had overcooked crispy cheese topping, but also an undercooked base.
Delicious pizza. Thin crust magerita. Lush and also the tandoori chicken proper peng
Not the best pizza in town try Sam's across the street much better...
Very nice people but pizza very bland, couldn't taste veggies or meat
This place is incredible! Love the food and the service is tip top!
Got extra large kebab tiny portion not worth the money
Nice pizza and always on time ready..it's pizza time
Good amount of toppings, really nice crust as well!
You must get the jalapeno cheese side dish!
Excellent value for money.Fast service
Best pizza and the time is amazing
One of the best pizza around here
Low quality on the offer day.
Great pizza at a great price
Manager Ali really nice guy
Absolutely delicious …
Poor quality poor taste
Best pizza in all uk .
Nice pizza love it
What a lovely meal
Great pizza
Good pizza
Just ok