I’ve nvr experienced such horrible service from a Jack n the Box location before. They must have new mgmt bc I nvr experienced such immature behavior. I order a chicken sandwich and after paying for it, I asked for 2 ranch cups. A completely normal amount of ranch for a large chicken sandwich. They said they have to charge 30¢ for the 2nd one. I asked if I could simply get a second ranch in lieu of me not asking for ketchup. It’s such a petty charge and I refuse to pay for condiments when I’m asking for a normal amount. I’d completely understand if it was a packet of ranch w name brand but it’s not. I was told they had to charge me after I already received my card back. I said that I didn’t want to pay for the ranch but want/need 2 ranches for a chicken sandwich so I asked for a refund. The Mgr issued the refund quickly but when I asked if I could see the receipt he said I could take a picture but couldn’t have it. Understandable bc I didn’t leave w any food. So I simply asked if I could read the refund so I know it was returned. I left next door to get Gyro tacos at Arby’s and when I got home I checked my acct to see if it appeared. I noticed they refunded me less than the charge amount. Literally the difference of the cost for a ranch haha. They obviously did that on purpose haha . Pathetic but funny. It makes sense now why the Mgr wouldn’t let me see the receipts when I initially asked. So I called the location and spoke to a male employee who claimed he was a team lead. I mentioned the issue above that it seriously appeared they refunded less than what I was charged on purpose. He said it was an “accident” but offered to let me speak w a Mgr so I agreed. However, he hung up. He was clearly the person who charged my card the cost of a ranch and decided to hang up. Completely immature staff over a ranch that shouldn’t have been given a price tag in the first place.
Meal type
Dinner

It's a good environment, nobody bothers you, nobody outside jack In the box makes people feel uncomfortable. The cashier cooks, managers ECT. They all do a great job Never had a wrong order or missing items. Nothing. I'm being honest If I'm eating jack in the box. I'm going to that jack in the box .
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries, Sausage Croissant, Sourdough Breakfast Sandwich with Coffee, Crispy Chicken Strips, Chicken Fajita Pita, Triple Bonus Jack, Sourdough Jack, Ultimate Breakfast Sandwich, 2 for 1 Fried Two Tacos, Hamburger, Egg Rolls, Jumbo Breakfast Platter, Jumbo Jack, Dr Pepper, Cheeseburger, Sausage Biscuit, Bacon Ultimate Cheeseburger, Cheesecake, Fries, Spicy Chicken Sandwich Combo 11
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Vegetarian menu or section
Vegetarian options
I wouldn't know, the reason being is that I'm not a vegetarian . My friend on the other hand is. And he eats well.
Dietary restrictions
Couldn't tell you because I'm not dieting at the moment. I'm sure there are some great selections as well
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Bike friendly/rack to chain your bike up to. Motorcycle parking as well.
Kid-friendliness
Selections in the menu
Wheelchair accessibility
Yes. Ramp for access to the restaurant ,

I went to Jack in the Box to get an Egg and Cheese Croissant with a child sized french fries. They know how to make breakfast items extremely well. I'm not a meat eater, so having alternative meal options is important. The employee exhibited great customer service, and i will definitely be back again to the Reseda location. Thank you for the nice treatment, Jack in the Box. A++! Update: I recently went to the Reseda Jack in the Box and purchased the breakfast platter, which consists of two scrambled eggs, 3 sausage or bacon, and one hashed brown. You can either buy this ala carte as i did, or with a drink and hashed brown combo. It's one of the best meals on the menu. Also, the value taco is an inexpensive addition to a meal if you're super hungry.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
French Fries, Sourdough Breakfast Sandwich with Coffee, 2 for 1 Fried Two Tacos

Wow... was impressed. Jack in the Box is one of my go-to for a Taco on the go. For some reason I keep returning hopefully they will get it right! Plus the price does not hurt. Scrap for a buck two tacos for a dollar and change . This time surprised Hi-5. The Congeniality of the order taker was definitely positive and excited to take your order. Noticed when paying there were some adults in the kitchen and was glad to see that Jack in the Box hires seniors. Back to the taco the shell was crispy not greasy like I usually have received them got to say I don't usually finish eating them. The filling was hot inside and the lettuce was so fresh cold and crispy. Adding a couple hot sauces to the Taco was absolutely delicious. Went through drive-thru and it was Swift and easy to grab my order and travel on the road. This may seem so simple but my orders have always required a crispy Taco fresh lettuce and hot melted cheese. This store nailed it! Congratulations

By far one of the worst fast food experiences I've ever encountered. 1. I waited in the drive thru for 24mins with only two cars in front of me. 2. The man at the window was rude & seemed unclear of his duties or even how to speak to a human, let alone a customer. 3. They tried to charge me more than double what the chicken sandwich meal cost. Then argued with me when I questioned it. 4. I got home only to discover my sandwich was made with beef instead of chicken, no tomato, mayo (not supposed to be on the sandwich) EVERYWHERE, and an extra random top side of a bun in the middle. Thanks but I'll just hit ANY OTHER fast food joint on Reseda Blvd in the future.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure

Horrible customer service. I just went through the drive through. The women working was rude as hell. How you gonna work at fast food customer service and be rude to people ordering. I asked for spicy chicken with my salad and she said they don’t do that ! Lol I have been going to jack in the box for years. I have always ordered that. She was just lazy or do not care about the company they work for. Who does that. How do you except to make income if employees don’t care about where they work. Joke! How works fast food and thinks they are entitled! It’s not my fault you can’t do anything else! The manager should be fired ! The customer is the one paying! Not the person taking the order.

I just had probably the best experience I've ever had at a fast food place. I went through the drive thru and Daniel was the one at the window and let me just tell you, this guy was awesome! He has a great sense of humor and what I appreciate the most is that he isn't jaded and isn't one of those people who hate their job and take it out on you. No, this guy was funny as hell and extremely helpful and attentive to my extremely complicated order. You all should go to this Jack in the Box just to have a few laughs with him. He's there every day - except Monday and Tuesday haha WHOEVER IS THE MANAGER OF THIS JACK IN THE BOX: DANIEL DESERVES A PROMOTION AND A RAISE.

Almost perfect ... The food was made perfectly! I was so disappointed though because my tacos were so perfectly made but I ordered tordered 2 orders which would have been 4 tacos I only got 2 so the person that took my order when I said 2 orders of tacos Must have thought I only wanted 2 tacos. I don't do fast food very often but I was impressed as the last 3 times I've been to other jack-in-the-boxes the tacos were got awful I asked for extra lettuce and then I get no meat I can't praise this location enough the food prepared and in the bag actually looked like it could be in an ad.
Service
Take out
Meal type
Dinner
Price per person
$1–10

I won't be going back to this Jack in the box EVER again. Life is too short to be dealing with ppl that hate their job. Randy has terrible customer service. My girlfriend & I ordered a Sourdough Jack with medium curly fries & a medium Hi-C punch thru the drive thru. Ate my food & went back in to get a refill with the same cup & he asked me for a receipt. For a refill for a drink? Really? Then tried to clown me in front of his colleague asking if she'd ever served me before.. yea gob s•t.. bc I didn't go in and order. Bro was literally yelling at me on my way out the door.
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 1

I went on Friday 01/07 they were very busy and short staffed. I think there was only about 2 or 3 employees. My order was taken and after they took my big order I was asked to park because the food wasn't ready. I was waiting and thinking my order would be wrong or something missing, but no! My order was correct despite the fact again that they were seriously short of people and a real busy drive-thru. Great job!!!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

I went to buy the chicken fajita but the restaurant they’re out of bread so I order different food but I forgot to order the curly fries and I told the boy if I can get the curly fries and not the regular fries and the person in cashier told the girl in the back no I need pay extra., also the person in front of me was waiting for long time and she left the restaurant she was very unhappy with the service.,
Service
Take out
Meal type
Lunch
Price per person
$30–50
Recommended dishes
Crispy Chicken Strips, 2 for 1 Fried Two Tacos

This particular Jack has somewhat of a big eating area. In other words it's big. There are times when it's not busy and most the time they do your food after you order it. I especially recommend the Ultimate Breakfast combo, if you're hungry it's tasty and juicy; croissants are good too but you run the risk of getting dry or flaky that route. Also their eggrolls are really tasty. You wouldn't think eggrolls would be from Jack but they are. Gotta get the sweet and sour to dip
Food: 4
Service: 3
Atmosphere: 4

You're typical ghetto Jack in the box. Typical Jack in the box food with a variety of less than stellar individuals popping in and out doing drug deals in front of everybody. You're occasional homeless or two or three or 50 begging for change before you even get in. If you're a person that is afraid of certain individuals who's hygiene isn't as great as most then I would stay away from the Jack in the box other than that no like I said typical ghetto Jack in the box.
Food: 3
Service: 4
Atmosphere: 2

They held a fire extinguisher and I thought nothing of it I was served burnt food in drive through when I came back I was bullied and threatened. My lawyer will continue this for the anxiety attack and breathing attack I had. My son almost chocked, stressed and horrified by what he put in his mouth. I'll see you guys in court. Personal and corporate. I have it all recorded. I contacted corporate. You can't treat people this way. Scare them and bully them.
Food: 1
Service: 1
Atmosphere: 1

I hate having to lower somebody score in stars but I went last week in ordered 2 orders of tacos it's their bargain menu I order it with extra lettuce otherwise it's paper thin. Last week when I went the order was pretty good only one taco was weak. Unfortunately today when I had to grab something quick I ordered the same from the same location all tacos were weak Definitely not extra lettuce. Which such a simple request it should not be ignored or slighted.

My experience at Jack in the Box was disappointing due to abysmal customer service. The staff seemed disinterested, displayed a lack of professionalism, and took forever to take my order. The attitude was indifferent, and there was no effort to address concerns or provide assistance. Overall, a frustrating and unpleasant encounter that left a sour taste.
Service
Dine in
Meal type
Lunch
Food: 1
Service: 1
Atmosphere: 1

The food is tasty but the sandwiches are too small to satisfy an average hungry adult. Choice of regular, medium or large help, but the size of the sandwich remains the same, only fries and drink size change. The cost may floor you. $40 for 3 combos, med to large with a $5 large shake [which incidentally is the size of a small soda]. Next time I'm hungry for fast food, I may have to get a bank loan. Good thing my boss picked up the tab.

Had a scary experience. Customer was very upset and your employee didnt help the situation, by throwing cup holders at him. We took our 3 year Granddaughter there and had to step outside because we did not know what was going to happen. I know it was the customers fault. But I think it could of been handled better. Besides that food was correct and good.
Service
Dine in
Meal type
Lunch
Price per person
$1–10

Jack in The Box is always delicious, clean dining area, polite & prompt staff. Also the fella that helped me had a cool hairstyle, so an additional 5 stars to him for his excellent service & really cool hair.
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hamburger, Fries

We had ”Jack’s spicy, chicken burger ” it was all yummy and fresh. A slice of tomato and chicken bar made it all win for us. Being an Indian we have a spicy test so for us it was moderately spicy.. And last but not least, I love the New York-style cheesecakeit was dam tempting, that I could not even wait to take a photo. Thanks, guys

The restaurant itself is always clean. Restrooms are always clean. Employees are nice. Plenty of parking. But tell me why every time I come here my fries always taste old compared to other Jack's around the area? My last order was a chicken nugget combo and both the nuggets and fries tasted old. 2 stars was for the employees and clean establishment.

We drive up to the Drive through window, we place our order which is 3 fries, a Burger and a fajita. It takes us 14 minutes to get out (not a busy day), and when we get home, they forgot to give us the burger. This was a very simple order. Very little room for error, yet it seems that the crew at this establishment found a way to screw up the order.

Quick and friendly service food was great
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Jumbo Jack, Fries
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
There's always plenty

I just left this place a woman name ANA was super rude to me trying to charge me extra for hot sauce. She only gave me 2 packages for 3 meals that means it's for 3 adults. If I was asking for an unreasonable amount I would understand but I just wanted two more for my mom. She was not nice about it at all very rude woman.

Obnoxiously rude employees, very demeaning service. I had to knock on the door for minutes for an employee to just dismiss me to a drive through, and I had to knock for another minute or so to actually get my order done. The unfriendly mannerisms of employees made me regret even buying anything.
Meal type
Lunch

No one is perfect and mistakes happen. Cesar was professional and drive through was apologetic and totally fix the problem. Staff was professional and I would recommend this jack. If you have missing items or something isn't correct remember everyone makes mistakes but how you handle them is what counts.

This is my favorite Jack in the Box because of 1 employee. She is always so kind, generous, and caring. Ive never seen her work without a smile on her face! If she isn't management then your employer is making a huge mistake. Sandy is an amazing employee who always makes my visit the best it can be!

Drove all the way there to dine in - they don't keep their dine-in hours. Love J in the Box but lots of them don't keep morning dine-in hours because they are short staffed. THIS IS AMERICA MAN I will take my hard earned money to McDonald's this morning to dine in......

Staff need to be bit patient with the customer ,not everyone knows the menu inside out if not a regular!!a bit clarification would be helpful sometimes,thank you....update contact link sent to me not working .
Service
Take out
Meal type
Dinner
Price per person
$10–20

The management has been great and really accommodating for my requests. If you need something he will help you
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
2 for 1 Fried Two Tacos

The staff at this particular Jack in the box are very friendly which is why I enjoy eating here from time to time☺️ And their food is always hot and delicious. They know how to deliver. I’ve been to other Jack in the box, but this one is the best now I only come here.

This location seems to be one of the most problematic ones I have found. It is always something. If it's not a wrong order, they ran out of cups or sauces or something. Today not only was my order wrong but the debit system wasn't working and the line was outrageous

Pretty much every time I go here they miss something on my order and when I try to call and get it resolved, they Pretty get mad . Seriously, why get mad? Just do my order correct and don't forget my item then we good. Only reason I go here cause close to my house.

Maria who I believe is the manager, was working tonight November 10 at 7:10pm, she keeps the facility very clean and makes a great cookies and cream shake.
Service
Take out
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5

It was good looks like they don't speak Spanish, but they do, I don't mind I'm mexican, the manager was very relaxing and smart.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

You can never go wrong with a late night snack from here! The late night staff are great and always helpful. A major plus they always make sure your order is correct
Service
Take out
Meal type
Other
Price per person
$10–20

This location is normally clean. The staff is pleasant and quick. They rarely get my order wrong. During the day, it's always packed. There is a Starbucks next door. And those customers take over the parking. So parking can be difficult sometimes.

Love Jack in the box ! Always delicious
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries, Hamburger, Dr Pepper

Tbh, I used to eat at this particular Jack in the Box regularly, but over time, the burgers just didn't taste fresh. I decided to try the double chicken sandwich combo for 3.99 that I'd seen heavily advertised recently, and I was very

What can you say, it Jack in the Box. Minimum wage employees not filled with a great passion for their job. No smiles, dirt outside around building.
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 3

This jack was nice and cool. Clean dining area and a clean restroom. The salad was so delicious, lettuce was cold and crisp. Chicken was cooked perfectly. Overall good salad. Staff was very professional and order was served promptly.

Really nice environment, empty so it was great to eat peacefully, also it was cheap lol
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

The cashier was very very nice she had the best attitude I've ever seen in any jack in the box And I go to alot of them ...Thank u so much Ms Mystery lady ......
Food: 4
Service: 5
Atmosphere: 5

I just used the bathroom and it was clean, lol.... Hey that's a plus when the restrooms are clean.... It tells alot about the quality of the workers in My Oooopinion... The food is good to when I'm down that way....

I went through the drive-thru, and I had no problems. The Bacon Ultimate Cheeseburger I ordered tasted as good as ever. They made sure to not put mustard on it as I asked for. The fries were nice and warm too

This location's Well enough! My only issue is the employee who tried to serve my mini donuts without any cinnamon sugar on them... Then ask was I ok with it? The menu selections and food are great though...

Drive thru is a bit slow but food is hot and good. There's a jack in the box closer to my house but I rather drive a couple min more to this one because food is better and so is the customer service. More

Food was good as always.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hamburger

Really disappointed and disgusted of what i received and found in my drink i was drinking my soda and end up finding a long thick piece of hair will never come to this jack again horrible More

The guy at the window was literally named Jack and I'm moving so just before that I had a bunch of boxes in the back of my car so it made Jack in the box really literal five stars all the way

This place is stingy with the servings (especially considering the price) and the food wasnt even good. Medium fry my sweet patootie.
Meal type
Lunch
Price per person
$10–20

It's open late night and reliable so I can get my mini taco craving sorted out and for whatever reason I do prefer this location chicken sandwich to others
Service: 4

Would not sever me at 4:30am even though it’s open 24/7 because I am transgender they told me they were closed and let the person behind me order
Meal type
Other

Went thru The drive thru on Christ mas eve just after 8PM, didn't get all our food and of course didn't know it till I got home...... not the 1st time! More

“Priscilla” at the window taking orders has HORRIBLE customer service. Although the receipt reads Cuevas is the employee. She need to be disciplined. More

Randy the lead clerk is very helpful. He is attentive and tries to serve you quickly with a friendly attitude More

Took my order wrong and this what I get for medium fries overnight shift seem like they don't want to work

The have the BEST Jalapeno Poppers. No one has beat them yet (and I have tried a lot of them)!

They have. Great. Food &. Usually. Fresh
Food: 5
Service: 5
Atmosphere: 5

Service was fast, customer service is great and food was fresh made to order.