I ordered some popcorn chicken last night (4/29/20) and I was beyond dissappointed, it looked liked I got the bottom of the barrel crumbs, there were hard & so gross, I've been trying to call since last night & this morning to talk to a manager & absolutely No one has answered the phone!! So Annoyed at the whole thing!!!!! …

When I get very hungry I go to Jack in the Box for a snack or a meal depending on my appetite. I like coming to Jack in the Box for the food,shakes,breakfast and many other things I like about. The service is good and friendly. I have been in couple Jack in the Box the interior is different from the other Jack in the Box. More

I was in line to order. I had to wait about 10 to 15 mins to order. There was 2 in the front just walking back and forward but neither said anything at least give us a min or nothing. They looked annoyed. So when they toke my order she first asked cash or card but with a attitude. She was like that as i order.

The food here wasn't hot enough and it was an old old building but it was immaculately clean and the bathrooms were stellar. The service was great and I can't say one negative thing about the staff everyone was terrific and friendly. I wish this were my regular neighborhood Jack in the box. Wonderful!! More

The only public restroom was filty. I told the cashier the restroom was dirty and was informed that there was a sign on the door. I asked if they planned to clean it and they said there was a sign on the door. The restaurant was not busy and a couple if employees were just standing around talking. More

Had to use the restroom Some girl in there talking to guys while they're waiting for their food Instead of cleaning the restroom There was a guy in there Taking a number 2 No sea covers No toilet paper There was a salad dressing By the toilet Very Dirty restroom Good thing I only ordered A soda

They had a big sign it look like it said spicy chicken sandwich $1 but when we got to the drive up window they said they were $2 and he didn't know why a friend of mine said she thinks it said 1.99 but the. 99 was so small you couldn't see, a little tricky but good

Food is good. I was in a hurry and didn't check my items so I was sad to find that I was missing something. The ladies should really focus more on work than gossiping. I heard all their business from the drive thru window. What sucks is that it was management :/

I only go there when there is nothing else around that I like. The prices are outrageous for fast food. I was a frequent customer at one time, Jack has lost his mind. It costs me the same to eat at a diner where they bring the menu to you and serve you. More

On 2/20/23 10:30pm customer service was awful!food was coming out cold! Drive thru window had attitude.. when I asked for manager they shut the window close.. the wrong food with the wrong order came out.. 40 minutes wait 0n the drive thru More

I love their shakes and I have not had any issues. I had rated them wrong by accident. They are professional I love the tacos just wonder, always have what are they made of. When I was 14 I bought $100 worth of tacos they were for my friends I.

Nice cashier but breakfast sandwiches, were pretty wack, ordered two identical sandwiches and they came out different, one missing two ingredients for no reason, and pretty cold after waiting about 10/15. I was in a hurry and wanted a quick

Really messed up my order, didn't even bother bother giving me a straw for my drink neither the chocolate overload cake that i ordered. Really unprepared and unorganized. Either than that, the food THAT I DID GET, was good. And when I did

The food is more expensive than before with less quality in product. Seems like it is a race to the bottom, as I didn't think anyone could do worse than McDonald's, but 2 of their patties combined is the size of a regular burger from BK.

Disgusting inside. There's mildew all over the ceilings. Waiting for a postmates order and I want to gag. The customer service here is horrible. I stood waiting for 5 mins before anyone said anything to me. Apparently the manager is too

We had a gun pulled out on us in the drive thru as we're paying and when we did nothing wrong to the car in front. We asked to see the cameras for a plate and the manager refused to help said we needed a warrant. So these guys may kill

Service was pretty fast through drive through but then again i was there bout after midnight after work. The food was hot taste straight out the grill not old n sitting there taste. Cashier was polite an good customer service. Ive had

Typical fast food. Service was swift. Ate "in" with my son. We ordered burgers, fries, he had a shake. He really enjoyed the food. The unpleasant aftertaste of it stayed with me for several hours. I think there are too many artificial

It's cool kinda close to the bar/ night club so it gets busy at night hahahaha and it isn't the in the Best neighborhood but if ya are hungry don't let anything stop ya from getting those two tacos for 99 cent's.... More

I would like the workers to be more friendly. Also acknowledge that I'm there when I walk thru the door. I understand drive thru is priority but I'm a customer to and would just like friendlier workers More

Local Jack N Crack! Here in Highland Park. Quick service.....next to Starbucks. Nice place get quick bite on go. Take out is efficient....dining in ok but no great. Establishment needs little more love.

Slowest Jack drive thru ever! Tacos were dry and disappointing. Will be avoiding this one forever. Poor drive thru lady seemed to be doing everything herself. She was great though! Super efficient. More

Ordered number 1 breakfast, no cheese. Your staff added cheese my child is allergic ! I tried to call & your number on Google is disconnected, I tried again thinking I dialed wrong still disconnected.

It's awesome to have a Jack's in Highland Park that is 24hrs. There is also free WiFi. Food is good, comparable to other places. Staff is decent. All in all good place to go for midnight munchies

A lot of the food was good, but they we're out of practically all of their soda choices. The tacos had almost no cheese and the bathrooms doors refused to open. But they did get our order right.

Order. Sourdough bacon burger so well-rounded menu. Between McDonald's Burger King and Carl's Junior I think Jack in the box has a round menu and the prices the menu prices are reasonable More

Lady didn't give us the full order, and when we asked her again she adamantly confirmed everything was there. I get you're busy but make sure you get everything. I don't mind waiting. More

My 8yr old has asked for jack recently and i took him the the chicken nuggets and he loved them. This specific jack in near my moms house and they were fast and the food was fresh. More

2 tacos for 1.29?!!! There what fast food is supposed to be all about. Tastes great, don't care what is made from (soy possibly, or so I've heard) drive through is great

Gave them another chance and they DID disappoint once again. Food was prepared incorrectly (AGAIN) The young lady cooking was Very upset that I returned my burger and

I went late at night so it seemed to be just a bunch of young teenagers working. Service was a little slow but the food was as expected and the order was correct More

This place has terrible customer service ! I went thru the drive thru and employee didn't want to accept a coupon I had, Charged me $1.00 more than coupon read.

Items where Missing from my order. Was NOT Pleased. They say you Always Get Screwed in the Drive thru. Yesterday was my Day. Other wise my Salad was Good. More

When In for the new bacon rib eye and they forgot the bacon. And apparently looking that the reviews now it's not the first time they forget the bacon. More

I've been eating here on and off since high school. Always been consistent. Service is good and never had any problems with the food or ordering.

Got stuck in the drive through for 25 minutes to get 2 tacos. Large order in front of me and they didn't have him pull aside. Line just grew and grew.

Don't come here unless if you like to be held hostage. Waiting I'm drive thru for 50 min now . For a 4 car line More

seriously terrible service. i ordered a combo 7 a ultimate bacon cheeseburger they gave me the wrong stupid order.

Difficult drive thru based off of location. Be aware that if you go late on a weekend it's packed from club goers

Great as always...when your looking for a quick bite to eat...this is the place to go...staff is great... More

I ordered Uber eats they gave me the wrong sauce and soda as well as soggy curly fries.
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The food was mediocre to say the least. Between the rude staff and the cold fries I regret paying money.

Order tacos ..took 10min to get..and I walked in to Order them.. …
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Food was Delicious, very good service got served quickly.
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Sodo machine was out of most selection . Staff was great
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Hard working folks here. Always hits the spot after the bar
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Great food! Good prices!
Food: 5
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Jumbo jack the best. Fast service.
Food: 5…
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Jack isn't even in here brug
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Great customer s
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