I recently had the unfortunate experience of dealing with Jewelz Santiago state farm practice, and I must say it has been nothing short of a nightmare. From start to finish, their incompetence and lack of professionalism have left me extremely frustrated and disappointed. First and foremost, their agents are virtually impossible to reach. I attempted to contact them numerous times, leaving voicemails and sending emails, but to no avail. It seems that once they have your business, they couldn't care less about maintaining a responsive line of communication. This level of neglect is unacceptable and shows a complete lack of respect for their customers. Even when I managed to get in touch with their agents, the coverage levels provided were shockingly inadequate. When I initially insured my house, I trusted Jewelz Santiago's practice to ensure that my home would be adequately protected. However, it soon became apparent that their attention to detail was non-existent. The coverage levels provided were far below what is necessary to safeguard my property and assets. It is truly alarming that a supposed insurance professional could be so careless and indifferent when it comes to fulfilling their clients' needs. To make matters worse, the utter lack of record-keeping at Jewelz Santiago Insurance is beyond belief. Last year, I purchased a new car and provided them with all the necessary documents, including the bill of sale and window sticker. However, they failed to keep records and on renewal, I am left with the burden of getting my car photographed again just to compensate for their gross negligence. This level of irresponsibility is simply inexcusable. In conclusion, my experience with Jewelz Santiago's practice has been an absolute disaster. Their agents' unresponsiveness, lack of attention to detail, and inability to keep records have left me feeling utterly let down and frustrated. I strongly advise everyone to steer clear of this unprofessional and unreliable company. Save yourself the headache and find an insurance provider that actually values their customers and takes their responsibilities seriously. Please note that this review is based on my personal experience with Jewelz Santiago Insurance and may not reflect the experiences of others.

I had a really amazing experience with Jewelz' agency this week. I was a State Farm customer, although at another agency here in NYC. I insured 3 vehicles with them, but left because I couldn't seem to get the help I needed. They were incredibly sloppy and struggled with simple tasks such as correctly spelling names on the policies and ID cards. They would associate the wrong addresses with the wrong vehicles and so I'd miss important mail. And they wouldn't allow my policies to auto renew, yet they refused to notify me when policies were about to expire, and so I'd end up with insurance policies being silently canceled which left me unknowingly with tremendous risk. Working with them was extremely frustrating in just about every sense. I was happy with State Farm, just not my particular agency, so I looked around for other State Farm agents I could work with. I tried Jewelz' agency because others seemed to be happy with their service. When I called to get information, I was helped by a woman named April. She was a total rock star. In no more than 20 minutes, I was able to get a quote for a motorcycle, purchase the policy, and get my insurance documents by mail. She's very smart, friendly, professional, customer focused, and precise in her work. She got everything right the first time, without a single mistake. She even followed up with me by email several times to ensure all was in order. And, in one particular case when I wasn't able to produce a particular document she needed, she took the initiative to call the motorcycle dealer directly to get it from them. How's this for good customer service? I was so happy with April's service that I wrote an email to Jewelz directly to commend her. Jewelz responded to me right away and was very appreciative of my note. I'm a new customer with Jewelz' agency, but if my early experiences with April reflect what it'll be like in the future, I'll be a customer forever. I would strongly recommend them to anyone with insurance needs!

(Loyal customers mean Nothing)I was a customer for 7 years the first 4 years was great amazing in fact had no problems even got a car loan the professionalism of Ms.Santiago i believe her name was made me want to be a loyal customer. But when she left it was almost something new with my bill each month the new people horrible I felt like I was being robbed an lied to. I ask to be Transferred to the officer's where Ms Santiago was they said I couldn't an didn't tell where she moved but State Farm corporate told me that was a lie. I was asking why my bill wasn't Consistent and why it kept going up. The young man said the parts of vehicles were going up. But mind you they really wasn't no help when I had got damaged to my vehicle also ( nothing to do with my actions other drivers where at fault) twice by a bus and a lady back up on me . When it came to getting help from them . Other then paper work it was NO Help whatsoever. The new agent don't even seem knowledgeable. The Last 3year was horrible and a headache. But the experience I got with Ms.Santiago and Katherine who made me feel almost like family I stayed that long but now it's tash. Had to moved to another office through corporate because i couldn't trust them anymore or to even transfer me properly . A insurance company is supposed to bring peace not worry . Only wrote this with the hopes Ms.Santiago see this to rectify it so she doesn't lose business .

Normally don’t write reviews but being that the agent that assisted me Denise Tamez went above and beyond for me and my family’s needs, she actually took the time to sit down one on one with me and my wife and make sure all our questions and needs were met and exceeded for that matter. She wasn’t just trying to sell us things we didn’t need after being with another insurance company for over 10years I’m definitely glad we were able to make the switch to State Farm especially that we were able to work with the agent Denise, made all the difference in our decision to switch over. Aside from saving us a few hundred bucks in bundling our home and auto she was very detailed in explaining and making sure we understood what we were covered for. She was even able to get us a great option for a life insurance policy to make sure no matter what happens in life our kids can have a plan for the road ahead! Can’t thank her enough for her help and professionalism! I’ll definitely be referring anyone I know looking for insurance! Thanks again Denise!!!

This is by far the best insurance agency I’ve been to in my experience. Jewelz and her team truly make you feel comfortable and well attended, as well as providing impeccable service in a timely manner. If all customer service provided, was given as it is in this agency, things would run so much more smoothly. Jewelz Santiago’s agency is the place to go for any life, renters or auto insurance you may need. They also provide a variety of banking products, April was extremely helpful with helping me obtain information on all of their products. Henry and the rest of the guys Greeted with a smile and a handshake. I felt right at home. What are you waiting for?

Great service!!! I have visited two other locations after inquiring about an insurance policy that suits me best. This has by far been the best one. The person who helped me is named Lianna, she was very informative and was especially determined to find the right fit for me. Really impressed. Also she helped me so much in actually understanding everything she really took out the time to make sure I knew what I would sign up for. I love good customer service in any business that alone makes me keep going to that specific location. I did not know anything about insurance before coming here now I feel like a pro. Lianna really knows what she's talking about!

My overall experience with the Jewelz Santiago agency has been above and beyond amazing. I have been a customer for a couple of years now having car and home insurance and recently thanks to agent Henry Tejada, who has been more than amazing with dealing with all my insurance inquiries due to his knowledge, professionalism and great communication skills; and who also recently recommended me to get life insurance (best recommendation ever). This by far has been the best customer service I have received from any other company. The entire staff are very professional and they make you feel like family. Highly recommend this agency.

I highly recommend this office and their services. This young professional team is always working to provide the best service possible. As soon walked in I was instantly greeted by a courteous receptionist who listened to my needs and guided me to the correct person for assistance. Mss. Katherine I. Gómez helped with what I needed and she is extremely talented and very professional at what she does; with great energy and always a gracious smile on her face. If you are looking for the right team for this type services that are worth your time and money do not hesitate to come to this particular location.

This State Farm office has been my best experience with Insurance yet. The staff is really friendly and accommodating. Rafael, Jeff and Henry are all agents there who are well informed. I went in to ask about life insurance and I was surprised to find out how little I actually knew about it. If you need life insurance this is definitely the place I recommend going to. I was also able to open up a checking account with Rosa who sits at the front. Rosa was very professional and knows how to do her job. Thank you for the great customer service! I will definitely be coming back for my Insurance needs.

Was overcharged for 6months of rentals insurance, has taken me over 3 months to get my money back had to reach out to corporate and BBB. To get any answers or my money, still no response or money The worst * ongoing now for 3 weeks and still nothing!! Can’t figure out what/when/where/why!??? Have never delay with such incompetence in my life. So now they have thrown the case to my new agent and are not taking responsibility?? 10 months later and only received half of my money? saying is not there responsibility? worst experience. looking for new insurance for my car/home thanks for noting

Upon walking in, I was immediately greeted and helped by Rafael Ysabel. He was an immense help, due to me being a new driver and not knowing much about car insurance. Rafael was well informed, and well spoken, as well as very patient with all the questions I had. I was beyond amazed with how professional and out going he was; definitely made me feel super comfortable. The office environment is also very welcoming! I would highly recommend visiting this State Farm office for any insurance policy you’d be interested in. Thank you once again for your amazing help Rafael!

I manage a very busy medical practice and had been holding off on purchasing renters insurance because everywhere I inquired the process was very cumbersome but this was a very easy hassle free process. I first purchased renters insurance, April the agent assigned to be has amazing customer service. She explained the coverage with great detail and answered all of my questions. She is diligent, fast and efficient. A month later I added coverage for my engagement ring and again everything was handled smoothly. Would definitely recommend.

This agency was recommended to me by a colleague because she had had such a wonderful experience and I must say, I'm glad I listened. My fiance and I called to inquire about life insurance and had the pleasure of speaking with April. She was very sweet and explained everything with great detail. She was extremely helpful and answered all of our questions with patience and with efficiency. I highly recommend this agency, and April as an agent. And I will be sending anyone I know looking to purchase insurance to this agency. :)

I reached out after reading some of the reviews and the agency definitely deserves a 5-star rating. At first, Julio took my information and he was very pleasant to talk with. Then Edward Rodriguez was the agent assigned to my account. He was incredibly helpful and even explained something to me that my other agent had not shared with me. This was an important coverage matter and I was very glad Edward shared with me. I am now one of their clients and am very excited to be working with Edward and the agency.

This office and all of its employees are GREAT. They helped me set up a renter’s policy and a life insurance policy a few years ago, and were very patient and kind in explaining everything (as someone who knows very little about insurance, that’s of pretty high value to me). I recently called to cancel my renter’s policy (only because I moved) and was helped by Alice, who was so sweet and very helpful. I definitely recommend if you’re looking for good rates and great customer service!

I had the honor of working with Agent Henry Tejada. What a smooth, quick, and very professional experience. He explained every detail very carefully and answered all of my questions. His knowledge, professionalism, and enthusiasm made me feel comfortable with my decision. He wants to make sure you’re happy with what you need and what you sign up for. I highly recommend you work with him for all of your insurance needs. I’ve already recommended two others and they feel the same way!

Andre and Yasira are great!! I’m a first time car insurance owner and Andre had no problem explaining everything to me. He was so patient, attentive, kind and he works fast! I don’t think I was there for more than 45 mins. Yasira is also so attentive and helpful! If she can find a will she’ll find a way to help you, no matter the issue, guaranteed! You’ll never have a bad experience coming here. Go for what you need and have a good laugh with them. You won’t regret it!

I can truly say, that when dealing with insurance services Agencies, This office is hands down the best experience I have had. From the first call I received from Agent Lianna Solis regarding my quote, she has been diligent in ensuring all my insurance inquiries and needs have been met. Never fails to follow up, return a call and ensure all questions are answered in a timely manner. I recommend this agency and their staff, they will definitely provide outstanding service.

My husband and I stopped in looking for a notary public and were greeted right away. Even though it only took about five minutes for us to get helped the person who greeted us checked in with us every couple of minutes to update us that we would be seen soon. Katherine was super personable and professional and from our few minutes with her I knew this is where we'd go back to with any of our insurance needs. Very grateful to have them in the neighborhood.

Our bank account was hacked recently and had to make change it's number. In doing so made it difficult to keep our payments to many of our current clients. There was constant calls and rejections because the setups were no longer viable. I received 2 cancelled policy notices from StateFarm which were troubling. One fifteen minute call to Julio made it simple to continue with my monthly payments to State Farm and avoid future headaches. Thank you Julio M.

Honestly, dealing with insurance can be an overwhelming experience, but that wasn’t the case at this particular establishment. To my surprise, the entire staff was amazing. I had the pleasure of receiving agent Mairelis, who was great! She helped me with all of my concerns and does her job effortlessly. Most importantly, she was patient and understanding of my concerns. I would highly recommend Mairelis for a lively and efficient experience.

Went in yesterday to get paperwork filled out and get an idea of where to go forward, left feeling well taken care of and informed. They made my mother and I comfortable and on top of things; she herself said she’s never been assisted in such a kinda and caring fashion while also gaining new knowledge on and insurance and life in general. You won’t have any worries looking for help here, the team knows how to handle what you need!

This is the place to be ! The customer service is phenomenal. The office is breath taking very unique than most places. I got my car and home insured here. Especially Katherine Gomez she helped me out so much , very respectful and knows what she is talking about! If you are looking for place to go to get insurance this is the place to go. Plus they speak Spanish if needed. I’ll keep coming back when ever I need help!

This branch of State Farm has been excellent. I’ve recommended multiple to them and I will continue to recommend them as I’ve enjoyed every interaction I’ve had. The agent Henry has gone above and beyond to give me a great customer service experience. Even offering being available on the weekend to write a policy for me. I could be more happy with these guys and see my self sticking with Stare Farm for years to come

When it comes to insurance we usually don’t want to deal with it. Came into this establishment and had the most flawless experience with the help of a very professional young lady and she’s very knowledgeable. Mairelis made sure all my questions were answered. Took the time to walk me through every step patiently. I would most definitely recommend her to anyone looking for the same level of service that i received.

I have had great experiences in working with the Jewelz Santiago State Farm group, specifically Lianna. We are moving, and needed to transfer our coverage, which is just another thing to do and inevitably a pain, right? Working with Lianna was super easy - we discussed it clearly, and quickly over the phone and resolved it in no time. On top of that she was very pleasant about it! Strongly recommend this agency.

To start off the staff here always treat me amazing, but today I had the pleasure of meeting Mairelis . She took time out of her day and made sure I was okay as well as answering all my insurance questions . She made me feel like I wasn’t be annoying and overall just made me feel comfortable. I would recommend her 100% she is very patient and her energy is amazing, really made my day. 10/10 customer service

What a sigh of relief..... insurance has never been my cup of tea, never understood it, but talking to Ms. Vanessa was just such a relief and so much weigh lifted off my shoulders. She explained everything to the T and was beyond patient and understanding with me. I will for sure refer ALL my family and friends to her from here on out. She is a great insurance agent and with a fantastic attitude. Jackpot.

OMG! Outstanding customer service! April Saleta was the office associate assisting me with everything and she is AMAZING ! She help me tremendously and never left any of my questioned unanswered! She even took the time to explain to me the importance of life insurance. I was so impressed and enlightened I immediately signed up. Also great decor in the office, love the artwork ! Great Place Great People !

This was my first time having renter's insurance. Upon walking into the office it was busy, but I was greeted immediately offered assistance, and a seat while waiting. The wait was less than 3 minutes when I ws assisted by April, who was pleasant, professional, knowledgeable, and really a great advisor to what I needed. April was a star in a top notch agency of real professionals that I recommend highly!

This establishment is awesome, as soon as I walked into the door I was met with a warm welcome. No one here tried to pressure me to get anything they just wanted to make sure I had the best insurance and rates for my car. They went even as far as too calling me after working towards my goal of a cheaper insurance. Everyone should go here for their insurance purpose. Thank you April for the coffee!

This place has great customer service and a great deal for Auto insurance. Denise was very friendly and knowledgeable about the plan I was looking for. She also had a very professional demeanor. I would recommend this company for anyone who is looking for insurance because this company shows they have great people with high quality work ethics and standards. Plus a reliable and affordable plan.

My experience dealing with this office has been excellent from day one. The treatment you get from the entire staff is awesome, they are efficient and proficient with the work they do. They are always very informative and always have answers to all your questions. I have been dealing with Julio and he is great, and so are Katherine and Erika. They return emails and/or calls on a timely manner

Excellent service!!!! I give this firm a 5 stars. Quick, efficient, and exceptional proffesionalism from everyone but especially from Ms. Vanessa Castro she has help me so much I have had the best experience with her she quick and effeciently as ever. I had also recommended several people and everyone have left their happy customers... trust me you will leave there happy as well.... :)

My partner and I use state farm for all forms of insurance thanks to Henry Tejada! He was able to get us a great package and is always available to answer any questions we might have. Henry is extremely professional and friendly and definitely impacted our choice to begin and continue to use State Farm. Strongly recommend this office to anyone looking to inquire or purchase insurance.

The staff at this office are WONDERFUL! Every time I have gone into the office or called, my questions and concerns have answered. I appreciate their customer service, knowledge and professionalism. I recently spoke with Charlene about my car insurance and she helped me get a discount. At a time when money is tight, I need all the discounts I can get. I highly recommend this office!

The specialist I spoke to, Yasira, was wonderful and so helpful! I had some confusion in the process of adding my new car to our coverage - thinking I would have to go I to Manhattan for a photo inspection- and Yasira helped me find a local auto shop 5 min from my house upstate that could see me the very next day! Genuine, kind, funny, and a treat to speak to. Thank you so much!

I had the pleasure of dealing with Rosa Rivera. Was referred to her by Jewelz herself. So I knew I would be good hands. Very professional and attentive on the phone. Even better when I arrived to the office to finalize things. She is definitely an asset to the company and look forward to recommending more clients to her and the team. Thank you very much for your help!

I stopped in to get some documents notarized. The public notary that works there is a delightful woman named Lianna Solis. She helped me quickly and easily. Over all it was a great experience. I recommend that every one got to agent Jewlz Santiago's office for all there insurance (and notary!) needs. Also the office was very pleasantly decorated and comfortable.

A big THANK YOU to April who assisted me with answering questions about my policy today. Not only did she answer my questions, she helped me to find another agent in the city where I will be relocating next month. April was pleasant, patient and efficient. She put me at ease and made sure I felt like a valued customer. "Like a good neighbor" April was there!!

Henry, the agent working to help us at the time, was very open about our questions and answered each one of them patiently. He was very enthusiastic to help us, even pointing out flaws our last “insurance” provided us, which was almost nothing compared to state farm. Me and my mother feel safer knowing our options when we felt like we we had none back then

This office provided an excellent experience! I would recommend it to anyone that asked. My associate was Henry Tejada and he was extremely meticulous and knowledgeable about all types of insurances. We couldn't make it into the office and he met up with us, which made the experience effortless. Truly exceeded all customer service expectations.

Yasira was extremely kind and helpful. Had some issues with some unauthorized policy changes, which dragged for a few weeks. It was a headache! She quickly jumped into action and assisted with getting everything straightened out. Made it a seamless experience. Appreciate the help and would definitely refer a friend to come see her. Thank you!

Very pleased with the service provided by State Farm at this location, specially with the service provided by Edward Rodriguez. He is a very professional and helpful person. He help me with my homeowners insurance. Edward was in constant communication in order to provide my lender with the necessary before the closing date. Thanks Edward!

This location is the best . I’ve always passed by many State Farm locations throughout the city and never felt comfortable enough to go in — until now. This team is amazing! I felt welcome and at ease. Mairelis was able to answer my million questions, and was unbelievably kind, patient, and attentive. I’m very glad I finally walked in!

Thank you for having me in your wonderful office. Felt very welcoming but a big shot out too licensed agent Edward Rodriguez he was upmost very informative and helped me pick the best plan to protect me and my family. Would recommend him to everybody so he can assist with your insurance need & most importantly protect your family.

I just had the best experience going to this State Farm branch. I was concerned about my coverage. The representative whom attended me Yasira Mercado was so professional, knowledgeable and put me at easy. My problem was quickly solved with no issues. If you go to this location ask for Yasira because she will take good care of you!

April Saleta was such a great help! She got me all set up for Renter's Insurance and answered all the questions I had. Would definitely recommend her to anyone, but especially young professionals moving to the city - she makes you feel like no question is a stupid question. Great customer service, great response time, great staff!

I must say that everyone I have dealt with in this office are fantastic. Julio today was able to help me over the phone with an issue I was having. Junior in November helped us get signed up with the insurance. Everyone is attentive and knowledgeable and answer every question we have. I am so glad my son recommended them to us.

Darlene was extremely knowledgeable, friendly, and helpful. Her professionalism was outstanding in the process of the state to state transfer for my uncle Luis Vargas. Ms. Ramírez is an important asset to your office, because of her, we will continue to do business with you. Darlene, thank you again for your efficiency.

Edward is the epitome of Exceptional Customer Service!! He has gone above and beyond for me in setting up my new car insurance (even during holiday time). The best pricing, transparency & open communication! Thanks Edward, your service is much appreciated and I look forward to being a loyal client for years to come.

I was very satisfied with their overall service at State Farms. Not only thier insurance service is great but this specific office is very welcoming. Lianna Solis was super helpful, friendly and patient explaing the Policy details to me, as I am new to car insurance. I am glad to have insured my car with them.

My roommate and I stopped in randomly after looking all over for a notary public and were immediately greeted by their friendly staff! Katherine was immensely helpful getting our documents notarized for our landlord and will definitely come back to see her for any insurance needs. Cannot recommend her enough!

Well I must say Jeffrey and his staff are always very helpful. They have a great and structured understanding of the diverse make up of families and surely support our needs. Also, they have gone above and beyond to provide generous information and service. Thank you, Jeffrey and Staff. You are awesome.

April was absolutely amazing. Walked in to get a quote on car insurance and she helped a lot and offered me other great services which I could save on. She was very knowledgeable, intelligent and well spoken. First person when you walk in and is such a great help. Wish all the best for her. Thank you

I was received by agent Julio. His level of professionalism and phone etiquette was phenomenal. I was able to efficiently get the help that I needed without feeling overwhelmed with information. It's great to see fair representation in our communities while ensuring customer satisfaction to clients.

Today I had the pleasure of talking to Carina, who was extremely helpful with my auto and apartment Insurance. Thanks to her and her knowledge, I was able to secure new Insurance for my automobile and apartment. I commend you for having such an excellent agent in your team. I give you 5 stars ++++

Office was beautiful! The staff was charming and friendly. Rafael gave me the best service on the insurance policy and went thoroughly and detailed over my coverages. April made sure all my needs were met. You have to come to this office to ensure you have the best quality agent on your side.

Junior Ruiz was excellent he helped me with new insurance for my car in a 10 minute phone call. Very professional and helped me save half the money I was paying for car insurance. I recommend Junior to help anyone with car insurance, give him a boost in pay well deserved thanks Junior.

Darlene was awesome in helping me set up a new policy for my new apartment. She was thorough, gave tons of examples, had good formulas to estimate various coverage elements, and was so kind and thoughtful. She answered all my questions and emailed the new policy right away. Thanks!

Denise Eden assisted my family with auto insurance and our experience with her was beyond amazing, she was thorough, effective and her work ethic to get the best quote for us was exceptional. Highly recommend her and look forward to working with her in the future with other assets.

I went to the State Farm location and Lianna helped me notarize a letter. Most of the people there were friendly and I was taken care of very quickly. I want to thank Liana and the State farm team for their expert service and I will probably be back , they provide a great service.

I was received by Daniel Sanchez. He was very knowledgeable, courteous, and very business minded. He asked me about my insurances and offer me the s we vives of this office. I will call him back, as I didn’t have much a available timed. I will definitely recommend him.

Rosa Rivera bank specialist is very professional with great customer service. She made feel very comfortable I highly recommend her for all your banking needs specially auto refinance. She very efficient and professional and made my transaction very smoothly and fast.

Great place. I was greeted the minute I stepped in. Ms. Denise Tamez was incredible. She was very helpful and provided excellent customer service. She answered all my questions and made it very easy to understand. Thank you for your patience. I highly recommend her.

I have been in contact with Darlene for the past 5 months. She has been very helpful, educating me on coverage and payment changes. I am especially grateful for her patience during these challenging times. You can't go wrong with Darlene and this office. Thank you!

OMG this location is amazing it’s truly beautiful inside very cozy, Everyone was very welcoming when I arrived I was treated with respect and time efficiency Katharine was the best she was very detailed and direct. She will definitely be my financial advisor ‼️‼️

A very responsive and efficient team! When I needed renters insurance for my new apartment they took care of everything very quickly and provided the proof of insurance I needed for my building in a matter of hours. They were also very kind! Highly recommend!

Yasira was amazing and so understanding! She helped solved an issue I was having in no time and was so kind and made sure every issue I had she helped solved. Will definitely be coming back to this State Farm if I have any more issues. Thank you Yasira

-Yasira Mercado thank you!!!!! Had a major insurance lap fee & other major issues i would of never thought would be solved but thanks to yasira mercado & her awsome customer service she solved my problems. Looking forward on contacting you again soon

From the front desk to the back office where I worked with Katherine, everyone was so nice, professional and all done with a smile on their faces. Would also like to add that I appreciate the service they provide in which the community really needs.

Thank you , I was received by agent Yasira Mercado who was of great assistance. Ms. Mercado was polite, professional and most of all efficient with my needs at the time of my call. I recommend coming to this office the agents make you feel at home.

Edward went above and beyond to make sure the price is right and doesn’t exceed stress limits and check in on me to make sure everything okay personal before getting to business the most thorough agent I could have asked for keep up the good work

I really appreciate the service done by Lianna. This was my second visit here and she is amazing, the service was quick and easy. The staff is very friendly and hours are great. I would definitely recommend anyone to visit this State Farm agency.

It's refreshing to experience great customer service these days . These are patient professionals that worked to solve my issues. Thank you agent Yasira Mercado for your diligence in getting my situation resolved . The day is a little bette now.

I’m very impressed with Rosa Rivera. She handle my loan in professional manner. The process was fast and smooth. I was very satisfied with Rosa customer service. Plus, she a very cheerful person. Its was a pleasure doing business with Statefarm.

The whole process of getting insurance is brand new to me but Edward was helpful, easy to reach, communicative and willing to help in every way he could. He addressed some concerns I had and was patient in answering all my questions. Thank you!

Lianna provided the best customer service experience for me, she was so nice and willing to help me. All of my questions were answered and she had a lot of knowledge for me being a first time car buyer. Definitely worth recommending to anyone!

I am extremely satisfied by the service I received from Andrez Ruiz (Working under Jewelz Santiago). Andrez was so patient and accommodating throughout the process. I had so many questions and concerns that were quickly answered by Andrez.

The service with Katherine was awesome! She was very attentive and the wait wasn’t long at all. Very friendly and greeted me with a smile. Would definitely recommend working with her in the future if I had any more business with State Farm.

Called in to get an insurance quote for my new apartment and Denise really hooked me up. Not only was the quote cheaper than the others, but Denise was so helpful and kind when I decided to set up my policy. She never rushed me and answers

Andres was nothing but amazing, took his time explaining each and every coverage and limitations to what State Farm autos policies has to over. Give this guy a raise if he hasn’t revived one yet! Thank you Andre’s once again for everything

I had a great experience in this office, costumer service its excellent, Erika assited me with some inquiries about my moms insurance and the best part she speaks Spanish and my moms was able to understand. I highly recommend this place!!!

I had the pleasure of dealing with Henry when my boyfriend and I went for life insurance, he was understanding and funny... Took his time to explain everything. After an hour or so we were pleased with our package. Totally recommend him.

Amazing experience and excellent customer service, if there is someone I shall recommend Darlene. She will go above and beyond to make sure you are well taken care of! Always available whenever I have a question in regards to my bill.

The State Farm associate Lianna Solis was very nice and informative. She also gave me a really good rate, I left extremely satisfied with their service. Definitely recommend anyone who’s looking for insurance to come to this location.

The staff here is always amazing, but today I had the pleasure of meeting Julio he was super helpful and informative. I had a lot of stupid questions and he did a great job at not making me feel stupid. 100% recommend to anyone

I love State Farm! The staff are very friendly and helpful. They always offer me a cup of water or coffee. Denise, April, Liana and Henry are the best. I never have to wait to be attended to and finish what I came for fast.

The representative Daniel Sánchez was very professional and helpful. State Farm is lucky to have him and I’m sure all customers feel the same way. I would recommend this office to my family and friends. Great team!

Mairelis Ramírez is a top notch agent. Made the whole transition effortlessly. I’m satisfied with the service she provided. Mairelis made me feel so comfortable. She answer all my concern. Thanks for the saving.

Yasira Mercado, was very helpful. I was debating getting a policy that I now know I need. She definitely said as much as she could. I will be signing and referring the rest of my family. My kids and grandkids.

Yasira Mercado was very helpful !! I appreciate her for taking the time to walk me threw step by step to pay my monthly car insurance !! She was very professional, sweet and patient !! Thank so much again !!!

I had the pleasure of walking into this office and they had excellent energy. The entire staff was very friendly. I sat with Katherine and she was able to help answer all my questions. Saved me money too!!

Nothing fun about looking for insurance quotes. Had the best experience at this location and everything went smoothly with Mairelis. She was very contingent overall great job, im so excited and pleased..

I came into the office to send documents. I was confused as to how the process worked. Julio was knowledgeable patient and helpful. I was able to submit the forms much easier because of his efforts.

Today I had the pleasure of being assisted by Yasira M and she was so professional and helpful. If your personal is as charming and informative then maybe my next purchase will be with your office.

Edward Rodriguez provides Excellent Customer Service and take his time and great effort to assist client. I have a great experience and will definitely recommend to friends and family. Thank you!

I had an amazing experience at this office. Julio was great got me an amazing deal on the insurance. Julio was very helpful and works fast and efficient. Thank you julio I greatly appreciate it.

Great customer service. I spoke with Erika I had questions about my car policy, she answered all of them with great patience and guided me through everything, I highly recommend her. Thank you!

Katherine was the best! She was very helpful and explained everything to me step by step. I would definitely recommend coming here for help with anything insurance related, notary needs.