Knick Knack Paddywhack Pet Store & Grooming is a Pet supply store located at 161 Withrow Ave, Toronto, ON M4K 1C8, Canada. It has received 148 reviews with an average rating of 4.8 stars.
Monday | 10AM-6PM |
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Tuesday | 10AM-6PM |
Wednesday | 10AM-6PM |
Thursday | 10AM-5PM |
Friday | 10AM-5PM |
Saturday | 10AM-6PM |
Sunday | 10AM-6PM |
The address of Knick Knack Paddywhack Pet Store & Grooming: 161 Withrow Ave, Toronto, ON M4K 1C8, Canada
Knick Knack Paddywhack Pet Store & Grooming has 4.8 stars from 148 reviews
Pet supply store
"Knick Knack Paddywhack Pet Store & Grooming has become our go-to destination for all things pet-related, particularly when it comes to satisfying the canine companions we babysit"
"I would strongly recommend against using this business for grooming"
"First two visits went very well with Sunday groomer"
"Two grooming visits here, both fantastic"
"I give this place 2 stars , because they offer very low quality services and charge premium prices"
Knick Knack Paddywhack Pet Store & Grooming has become our go-to destination for all things pet-related, particularly when it comes to satisfying the canine companions we babysit. The store’s range of bully sticks and beef tendons keeps our furry friends content and entertained for hours on end. One of the standout features of Knick Knack Paddywhack is their selection of dog toys, which are not only entertaining but also fairly priced. It’s refreshing to find a store that offers a variety of options to suit different play styles and preferences, all without breaking the bank. Our furry charges always find something they love from the well-curated collection. In addition to toys, the store boasts a quality selection of food for both cats and dogs. It’s reassuring to know that Knick Knack Paddywhack prioritizes the nutritional needs of our beloved pets. With their carefully chosen inventory, we can confidently provide our furry companions with nourishing meals that contribute to their overall well-being. While we haven’t personally utilized their grooming services, we’ve heard great things about their grooming technicians. It’s evident that Knick Knack Paddywhack maintains a high standard of professionalism and expertise in this aspect of their business. The positive feedback from others gives us confidence that our pets would receive exceptional care during grooming sessions. Situated in the charming Riverdale neighborhood, Knick Knack Paddywhack enjoys a convenient location with ample parking nearby. This makes it easy for pet owners to access the store without the hassle of searching for parking spaces. The store’s presence in such a pleasant area enhances the overall experience of visiting and reinforces a sense of community. Although the staff at Knick Knack Paddywhack are undeniably friendly, we have noticed that they often seem preoccupied with their computers. While this can be slightly off-putting, it’s important to acknowledge that they may be managing inventory, processing orders, or performing other necessary tasks to keep the store running smoothly. However, we would appreciate more personalized interaction and assistance when needed. In summary, Knick Knack Paddywhack Pet Store & Grooming is a reliable haven for pet owners in search of quality products and services. Their wide selection of bully sticks, beef tendons, toys, and nutritious food caters to the diverse needs of our furry friends. The store’s positive reputation for grooming services is a testament to their commitment to excellence. Located in the charming Riverdale neighborhood with convenient parking, it’s a convenient destination for pet owners. While the staff’s friendliness is apparent, more attentive customer service would enhance the overall experience. Nonetheless, Knick Knack Paddywhack remains a trustworthy choice for all pet-related needs.
I would strongly recommend against using this business for grooming. I get my chow chow groomed once every two months or so and decided to try this business for the first time as it is very close to me - at the newer Queen and Sumach location. Originally I thought that the groomer did a good job. However, shortly after returning home I noticed that my dog was picking at the area around her dewclaw. A closer look showed that her dewclaw was injured and bleeding. It was the long weekend so I could not take her to the vet until Tuesday. She continued to pick at her dewclaw and it continued to bleed. The vet examined her and said her dewclaw was ripped. It had likely caught in a brush during the grooming and was injured. In fact, there was no other incident that could have resulted in this injury to my dog on that very same afternoon she was groomed and then came straight home. The vet gave her pain medication and a cone and advised to keep her coned until the dewclaw was less sensitive and she would pick at it less. He said it would take 2-3 months to heal as the dewclaw needed to grow out again. The visit cost a total of $200 and I will likely need to bring her in for at least one follow up appointment. I am an understanding person and certainly know that mistakes can happen. The injury was certainly not the worst thing that could happen, but it was expensive to deal with and I of course hate to have to cone my dog. I called this business to advise of the issue with the grooming. The person I spoke to was very nice and apologetic and told me that he would have the owner call me. I left my name and number. After almost a week went by without hearing from them, I called again to follow up. Later the same day I received a call from the owner. The call was very bizarre. I was quite shocked that the owner was very defensive and argumentative from the beginning and simply denied that the business did anything wrong. This was upsetting to me as I was not questioning in any way where this had happened – my dog is over four years old now and is groomed regularly and this has never happened before. The owner completely mischaracterized my instructions to the groomer when I dropped her off and simply shrugged the whole thing off. He argued with me every time I tried to say anything and made it clear he would not be offering any kind of recompense, and I questioned why he had bothered to call me back. This is certainly no way to run a business. I had hoped to find a more local groomer, but I will not be returning to this business and I would caution anyone else against using them. Mistakes of course happen but should be dealt with an honest and caring manner. If your dog is injured by the groomer here, you can expect this owner to be untruthful, unapologetic and unhelpful. Steer clear.
First two visits went very well with Sunday groomer. My boy was happy, clean, and brushed. Third visit was horrid. New groomer from Barrie immediately wanted to shave my dog without even examining him. I said no. Prior to coming I had brushed out his back, chin, tail, ears and chest. His legs had matts. She said it would cost extra to brush him out. I said fine. She told me she was going to bath him and use extra conditioner on his matts to break them up. Though this defied logic to me, I reasoned she was the expert and perhaps had special conditioners I don't have access to. Naturally the shampoo prior to brushing caused matts. Then she tried brushing him out. She ran out of time and shaved here a patch, there a patch, everywhere a patch. His chest and belly are completely bald and it's winter. I was charged extra for this hack job. This groomer claimed my boy was matted down to the skin and this is a bold faced lie. I have several dog walkers who can verify this. She also claimed she didn't shave a patch at the base of his tail. I suppose he did it himself? I brought my boy back to show the owner and rather than look at this hack job and apologise for defying my instructions not to shave him, he yelled at me, bullied me, didn't let me get a word in and tried to shame me saying I had no business having this kind of dog if I wasn't prepared to have him groomed every two months. He told me I should be ashamed for bringing a matted dog to the salon. I replied if he wasn't dirty and matted we wouldn't be here. Yelling at a client in front of his staff without even looking at the dog was a new low in customer service for me. If you don't care if your instructions are followed, don't care what your dog looks like, have money to burn and enjoy a good bullying and shaming then this is the place for you. I intend to take my business elsewhere.
Two grooming visits here, both fantastic. I took my very nervous young Berner for a bath and brush after a terrible experience at PetSmart (they're cheap for a reason) and both times, Jess looked after her. Booking was great and they were very deliberate in booking us in a way that would work best for my anxious dog-- finding a time that would quiet, booking with the same groomer, etc. Jess was so calm gentle greeting my dog, and took the time to ask exactly what I wanted, let me know how she was going to approach things like matting behind the ears. When I got a call only an hour and a half later saying she would be ready in 30 mins, I was shocked at how quick it was. But my girl looked fantastic and Jess said she even got a few snuggles. With my stranger-danger dog, I know this means Jess must have been amazing at keeping her calm.
I give this place 2 stars , because they offer very low quality services and charge premium prices. They take 3,5 hours for a simple haircut (I have a small morkie) and then I have to still recut/fix my dogs hair after paying $130. Not to mention the fact that my dogs eye ball was irritated after I took him there , he run out of there as something wrong was done to him, and I noticed later at home his lashes were completely shaved off I could see bare skin on top of his left eye and it was red and tearing for a while, never again I put my 10 year baby through this pain , I don’t recommend this place to anyone, simply pretentious with no experience to charge those kind of prices. Iam surprised there is no bad reviews except mine, probably being deleted.
Have been coming to Knick Knack Paddywhack for years because Abbey and Jess are the absolute best! Service is always friendly, responsive, attentive and they genuinely care about our dog Berkeley :) We always know our pup will be in good hands getting his "usual" groom that looks perfect every time. Pricing is very reasonable for the level of care and service you're guaranteed. The store is well stocked with a selection of food, treats, toys and gear and is nicely laid out/styled (love the vintage rugs!). The doggy ice cream is also a bonus in the summer! Love coming here and would highly recommend it to anyone in the neighbourhood and beyond! Thanks Abbey, Jess and the KKP team!! :)
Our little ones love Knick Knack Paddywhack. Our dogs are family to us and taking them for grooming can be emotional when you have to leave them behind; and all that changed whne we started getting their grooming done here. We love the gentle care of the staff, the cleanliness of the store, and the way in which they tend to every need of the dogs and understanding their fragile points, make this the best place to leave your little family members with. We only buy their food and toys from here as well, because it's high quality and free of chemicals. If you haven't experienced this little gem of a store in the neighborhood, you're missing out. Great jobs guys! Keep it up!
Love love love the service I get from these guys. I was originally buying a lot of my raw from Barkside Bistro, but had such a horrible experience with the owner there that I started to shop for an alternative and came across Knick Knack Paddywhack. My first purchase from him was amazing - I was in a terrible bind for food (because of the Barkside issue) and Kieran was incredibly helpful and got me the raw I needed to temporarily hold me off (3 large dogs) until a full shipment came in. My second time buying was just as amazing. I'm definitely sticking with these guys moving forward based solely on the customer experience. DEFINITELY recommend.
The folks at Knick Knack are *lovely*. From the owner, to the front-of-house staff, to the groomers, they provide nothing but the best knowledge and service! Nala, my 8-year old shepherd retriever, was groomed there for the first time today and her groomer took the time to understand her situation and did a great job. We received a phone call letting us know that they'd like to work on her undercoat for a little longer and boy did they mean it. She is clean as a whistle. We've also purchased excellent quality food and treats from them. They were very thoughtful with their recommendations. Will be returning for all of Nala's needs in future!
We get our dog groomed here and they do an amazing job! Not only is the owner of the store and absolute gem, He’s super accommodating with setting up grooming appointments, as well as ordering in any products you may need food wise etc for your dog. You can tell the girls that do the grooming really love dogs, which is super important and our dog loves going so it’s an all around win! They are really good woth asking you what you want and actually sticking to it - ( our dog comes out loud and proud every time , strutting her tiny stuff )Fantastic customer service, great grooming and prices. I definitely recommend this place!
Love this place! My beagle basset was extremely stubborn walking and a dog trainer suggested trying a Martingale collar. I was happy to find a beautiful and stylish selection of collars here compared to the plain black available at most pet stores. The collar works very well and she seems to really like it compared to her old one. It looks great with her coat which I also found here. So our walks around the neighbourhood are getting expensive lol because I now always stop in and find something new but I am happy to support a local business with great service and unique, high quality products.
It's been another wonderful year with Kieran, Adam, and the entire Knick Knack Team. You all are wonderful, kind and caring people. It's been amazing service since the beginning. The store is beautiful and full of high end products that are good for our furry family members. We are happy and stress free. It's very difficult to find a Company that provides the high quality service you all do. A special thanks to Kieran for putting up with me during the pandemic...lol And to Jess our doggy stylist, thank you for being so caring, it means alot.
Was dog sitting a couple of boarder collies for one of my best friends. I have had short haired dogs before, but never had to deal with any matting/dressing issues. So when I came into the store, they not only helped me get everything I needed, but also clipped out a dred from one of the pups ears. I didn’t know it needed to be done and he was way happier getting his ears rubbed after that. All in all, a great store, well stocked and very nice people who look after animals first - the way it should be at a pet store. Highly recommended.
not a dog owner came in this cute shop looking for a gift for my BBF's fart machine French Bulldog. didn't know where to start but Kieran helped me out! (he is super cute and that never hurts! the owner and his dogs!) no money grab here - he respected the budget i was on, didn't overwhelm me with a billion options, presented me with his top suggestions and explained why. you can see the food, leashes...everything has been selected for the store with care and both human and fur baby in mind. i'll spread the word!
Knick Knack is a tremendous pet store, it is fully stocked with inventory however is laid out so it doesn't feel cramped like most pet stores with aisles and aisles. The owner is great, super friendly and helpful. The summer is great with the frozen yogurt treats for dogs. Free local delivery is also a plus for hauling heavy bags of food. If you live in the neighbourhood (or close) this should be your go to for your four legged friends. Unrelated picture of mine is attached.
I took my English Springer Spaniel Sadie here for a groom. The staff were super friendly. When I first booked the appointment they didn't have anything available until the middle of May but the person I spoke to asked if I wanted to be placed on the waitlist for cancellations. Something I didn't even think of. We were able to get her booked in at the end of April. The Groomer did an amazing job and Sadie looks great. Thank you so much. We will definitely be back.
Absolutely LOVE this store! The staff are so knowledgeable and friendly! They always give Luna so much love when we go in that I can't walk past it without her pulling me in!!! The collars and leashes are handmade in store and are AMAZING!!! They come in so many bright cheerful colours that any pooch will look a rock star wearing one! They also have a fantastic selection of treats and toys! It's definitely mine and my dogs favorite store in the hood!
We love Knick knack paddywhack. The staff are truly amazing, they are extremely helpful and knowledgeable. Kieran makes the collars and harness in-house, our dog was having a lot of issues with other harness rubbing her but Knick knack harness does not. They are great quality. Tallulah loves coming here to get groomed, they do a fantastic job she always looks and smells amazing after it. Highly recommend this place it’s our favourite dog shop.
Eddie the Wonderdog emerged even more perfect - shampoo & set, fluffed, puffed, tidied and happy after his groom at Knick Knack Paddy Whack - Riverdale's own doggie heaven. In the heart of the neighbourhood, this local gem shines, great staff, great stuff & literally across the street from great coffee & food at the equally fab Riverdale Perk. Indulge while your dog is in good hands, it's win-win on this all-star Toronto corner!
Amazing selection of pet products! I love how they have holistic, all natural treats and dog food for my black lab’s skin sensitivity. The staff are very knowledgeable about all their products and deals and I really appreciate that they love all furry friends who come through. I came in to get my dog a quick nail trim and he was just loving it with all the attention he got.
We had a wonderful experience here! Sarah gave my dog a nail trim and made sure that he was comfortable and happy the whole time. When I mentioned a dog food brand they don't carry, she was also quick to take down the recommendation to pass along to the store's owner. And they carry a really great selection of treats, food, and enriching dog toys. Highly recommended!
Knick Knack Paddy Whack is great. The staff are so friendly and inviting. They have a well curated selection of products that is comprehensive but not overwhelming. And they deliver! My bulldog struggles with harnesses rubbing, the harnesses Kieran makes in house are perfect. It’s the only harness that my stubborn dog will wear willingly.
I brought my dog here for the first time today and they did a 10/10 perfect job! She looks adorable, fantastic hair cut. We look forward to being new regulars here, we’re new to the area and are so grateful to find such a wonderful groomer! Abbie who answers the phone is super friendly also! Thank you to the Knick knack paddy whack team.
The staff is so friendly and nice! Went in for a harness because my pup needed a new one and the gentleman helped so much, explained the benefits of the harnesses they have, he even put it onto my dog and adjusted it so it was a proper fit! Super helpful and very happy to support a local Toronto business, will definitely return!
Our dog turned out great. He smelled clean and his coat stayed silky for several days after. It's better if you walk or bus here, as parking can be a bit tight. If you're staying in the area while your dog's getting groomed, there's a café just across the street and Withrow park is less than ≥100m north of the store.
Good selection of good quality treats and food. My Scottish terrier was groomed there and she did an amazing job. She understood the complexity of the scottie cut and was good with keeping my dog calm. My dog hasn't has great experiences with groomers so I'm happy to find someone I can trust and who does a great job.
I screwed up an order, and I called the store to fix it. They were extremely nice about it and went above and beyond to make sure I still get the right product at the right time. I always had fantastic service at both locations and they have a great selection, but this latest interaction was off the chart!
Our Pawty has only ever had his coat cut and wash here. They do a puppy cut which is a great introduction for the puppy. Since that first time, our guy loves coming here and we’re always really happy with his cut and wash! The store also has really good natural treats and collars that are made in-house.
I love this place! Such an effortless regular dog food purchase. They keep my brand and card on file and deliver to my door for free. Such friendly and efficient service. The grooming has always also been to our liking and my highly anxious dog shows no sign of discomfort at drop off. Recommend!
Kieran and his staff are amazing! Professional, knowledgable and so very friendly. We have both of our dogs groomed there regularly and every groom has been top notch. I run a local dog walking business and I'm delighted to refer my clients to Kieran and Knick Knack Paddy Whack. Great job guys!
Took my dogo aka baby for grooming and was highly impressed with the level of professionalism and expertise. Everything from the friendly reception to the grooming results were no comparison to the big box store experience. These folks definitely love dogs and know how to handle them.
Just ordered an entire set collection for my Frenchie and I have to say .... I’ve never seen such quality in material and workmanship ! The colours are stunning , the hardware is sturdy! Best set we’ve purchased yet! Thanks so much knickknack paddy whack ! We absolutely love it …
Wonderful, professional staff and amazing grooming experience for our little shorkie! A perfect cut! A unique pet boutique with a range of beautifully designed toys and clothing and good quality food and treats to keep your dog healthy and happy. Georgie loves the store and so do we!
I had a great experience here with Jess! She was very gentle with our old chipoo and made him look like a puppy again! They also have beautiful leashes at the store! Overall, the price is a bit higher than some other groomers around but definitely worth the service and friendliness!
Great gem in the neighbourhood. Very impressed with customer service - was promptly called back to confirm an appointment time/date. Staff were extremely friendly and accommodating; groomer was sweet and kind to our dog. Happily recommend to the neighbourhood pooches!
My dog and I have had nothing but great experiences at Knick Knack Paddywhack. Helpful staff, healthy food and treat options, and a great selection of toys. Their brand of leashes, collars, and harnesses are the best. Highly recommend you check them out.
Always a great experience! Helpful and knowledgeable staff, great selection of food, toys, treats, and doggie accoutrements! We have had our Goldendoodle groomed and it was a great experience. They even deliver dog food to your house - love it!
My dog broke her Smoochy Poochy leash and I was recommended this place by a friend at a nearby off leash dog park. The leash and poo bag holder I got here are of the highest quality and are made in Canada. What more do you need!
Ru always looks fantastic when he gets groomed at Knick Knack - the groomers and Kieran are super helpful and have offered help in picking the right food blends for Ru! Would highly recommend heading in and checking it out!!!
Love this store! Great people, great products, very friendly and the groomers are exceptional. After multiple groomers we finally found the one. Our Mini Shnauzer Benji gets groomed here by Jessica - we love it! All the best,
Curbside service from cheerful staff during COVID restrictions. A nice shopping experience and a great location right near the SW corner of Withrow park. Has a great selection of pet treats, offers grooming setvice etc..
My dog Charlie’s groom was exactly what she needed. I bought some amazing food for her, a few pairs of winter boots and had a great chat with owner. What a fabulous addition to the neighborhood.
Such a good shop. The customer service is always friendly and the groomers have always taken great care. Clean facilities and knowledgeable staff. We wont go anywhere else. Thanks everyone.
These guys are fantastic! Very friendly and helpful. My pooch always looks great after his cuts and they treat him like their own Thanks knick knack, we'll be back soon! …
The store has a great selection of healthy food for cats & dogs, and very competitive prices. Also, staff and owners are very friendly and helpful. It's worthy to check it out. …
Always a good day when we visit Knick Knack Paddywhack. The groomers are friendly and highly experienced. Our pup always comes home happy and looking his best. 10/10 check them out!!
Great staff and good selection of toys and treats. Nix loves to go there after a park visit. They have delivery options available also :) last grooming was amazing!
THE best doggie shop ever! Canadian products, fantastic toys and the staff are wonderful. Great grooming as well. Everything you need for fur buddy in one shop!!
We love this place, they have a great selection of dog food, all natural treats, toys.. everything you need for your dog! customer service is great here too.
Love this store! Really friendly and knowledgeable staff. They sell raw and dry food, natural treats, clothes and they do grooming! Support your local shop!
We love Knick knack! They take such good care of our pup for grooming and have a great selection of toys and treats in store. They are always so kind!
Amazing selection of food and toys, professional gentle grooming and a warm and friendly atmosphere! We love Knick Knack Paddywhack. Highly recommend.
Just a wonderful establishment that always meets the standards I have come to expect in the ever changing pet world. Always the best toys as well.
Like a corner store, but for doggos! Wallace is a big fan, especially of the staff. Treat recommendations: everything dehydrated and stinky!
I don't even have a dog, and I would come back anytime just to hang out with Kieran and the crew :) Awesome addition to the Riverdale Community!
Adorable neighbourhood pet shop with great selection of quality dog products. Knowledgable staff helped us select raw food for our Shiba Inu.
Very friendly and helpful staff! Their grooming service is impeccable and my dog Mimi loves the treats they sell! A great local businesses!
Best time ever! They fixed my baby boy up beautifully, after a botched PS job. Highly recommend the gang at Knick Knack Paddy Whack!
I’ve brought my dog here a couple of times to choose edible treats — such a great selection in a cute little store! Really nice.
So great to have this shop in the neighbourhood; my pup loves to wander this beautiful storefront and service is always great.
Absolutely love Pacem’s groom at Knick Knack Paddywhack. Great staff and selection of products. We’re definitely coming back!
Couldn’t be happier with this business...they’re very skilled and really seem to care about my pet. Reasonable prices.
Great selection and friendly staff. The owner and groomers were great with my nervous dog. Highly recommended
Best little neighborhood pet store in Toronto. Friendly and a great source of RAW pet food for our frenchie.
Lovely store with lots of thoughtfully chosen products, super friendly staff, and great grooming services!
Fantastic service from friendly staff with an excellent varriaty of products. So glad I found this place.
Fanny is awesome and really care about the dogs she sees. My two husky mixes loves her! (We do too!)
The staff is so helpful and sweet and knowledgeable and the location is perfect for the neighborhood
Amazing grooming, hostile customer service. Take your dog somewhere with more love and compassion.
Great work kind a wonderful store. Our dog looks great and the staff was really friend and helpful
Really happy with the nail trim for my dog this weekend! No more tap dancing around the house.
These guys are fantastic. I cant say enough good things! My rude dog even likes all the staff!
This is the most friendly pet supply store. They go out of there way to please Great job
Omg they are so amazing. And did such a fantastic job with our little crazy rescue dog.
Wonderful service and super friendly staff! The owner is also just the nicest guy ever
High quality products. Staff is super friendly and helpful. Fantastic local shop
Very friendly staff ! My dog loves to go there. Grooming skills are good too :)
Excellent products perfect for my pooch. Friendly staff and great atmosphere.
The staff are always a pleasure and our dog always comes out looking great!
Great store and lovely people. My dog also seems to like them …
Great pet supplies and even their own line of leashes and collars!!!
Awesome neighborhood pet store, nicely curated dog food selection!
Friendly service, great selection of dog food and great location
If I could give a 0 rating I would don't go terrible experience
The only toy she hasn't destroyed! Great products and service
Easy parking, no touch pay and go plus not a bad zaaa
Didn't have soft treats more treats for bigger dogs
Great store, grooming great. Nice proprietors
Great service. Great variety of treats.!!!
so knowledgeable and passionate about dogs
Best Berneadoodle groomer in the city!
Great service, lots of quality stock
Quaint dog accessory and food store
Friendly and knowledgeable service.
Amazing place customer care is A-1
Very professional and nice people
Awesome store great proprietor!!!
Will never return nor recommend.