I had three quotes and decided to go with M&M over the other two based on my interactions with sales personnel that came out to provide an estimate and the follow-on conversations I had with them. It seemed like I had made the correct choice until person arrived on September 19th to perform the repair. While the contract stated I would be charged extra for a two story house and a steep pitched roof, he was not prepared or able to up and complete the project. He said he would be back that afternoon or the next morning but would call to confirm. I did not receive any phone call from him. The next day I called him and he said he was in a meeting and they would find someone to complete the repair because his boss did not want him on the roof. I did not hear anything from him or anyone from M&M Home Remodeling Services. I sent the sales person an e-mail requesting his assistance on contacting s supervisor or customer relations office and he provided me with the supervisor (same person that came out to repair the roof). He called me later that day (September 29th) and said they were working to get a sub-contractor assigned to the project. When I came home the project had been completed and there were approximately 10 shingles and parts of shingles laying in the yard. While the grass may eventually recover the burn marks are still evident in my yard where the worker left the debris. Invoice was dated September 29, 2023, however the work was not completed at that time and I finally received the invoice on October 19, 2023 and it had a due date of October 17, 2023. Customer service does not seem to be a top priority for M&M Home Remodeling Services.

Our project involved new roof, trim boards, gutters, facia, skylight replacement, and bay window repair. Also included mounting new shutters on some windows. Work on the sub-projects was completed in a timely way (sometimes weather changed timelines, as one might expect). The teams worked quickly and were able to finish in the expected timelines. The quality of work was excellent. The project manager was Chris and he was outstanding. All of our concerns and questions were carefully answered and thoroughly explained. He was very quick to respond to text messages and clearly wanted outcomes to be to our satisfaction. He also worked with the crews to ensure they knew what needed to be done. He was always ready to come over if we called. With work with various crews, there was some damage to shrubs and trees, but they will recover. Chris reminded crews to be more careful. While we have had several heavy rains we have not found any leaks anywhere (previously water would leak quickly into several areas). Their corporate guarantee covers any future leaks would be repaired. Our town was totally replacing our street and Chris insured his teams would have access to our house throughout the project. We highly recommend M&M and would hire them again for house projects. These projects were not cheap, but "you get what you pay for" and they knew how to do things right.

We asked M&M for a quote on some roof repairs along with several other companies. One of the other companies was a neighbor's contracting business, so I went that route. Out of all the "big name" roofing companies, M&M was by far the best value (by several hundred for our quote), friendly, and professional. Richard was the guy who came to my house for the quote and followed up, and he has been an amazing customer service representative for the company. I went with my neighbors company because he gave me a "friend" discount that big companies couldn't compete with, but M&M was a close second with the other 5 companies that came out for a quote being far far down the list. I will definitely reach out to them in the future if I need major roof changes/repairs made. Thanks guys!

Jack from M&M came out to my house to give me the run down on the services provided by the company, and although I chose to wait on getting my roof redone, I must commend this young man on his punctuality, professionalism, and genuine kindness while trying to help me make a decision about my home repairs. Any company that employs people of such high quality as Jack deserves mine and possibly your patronage, and I will be giving him a call when the time comes to do my roof and maybe other things he told me they can tackle for me

Thank you to you and your crew. They did a great job roofing my home. You and your crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations. I appreciated the clean up that was done at the end of each day. It just reinforced the fact that M&M wanted me to be happy! I also appreciated the 2 young men that returned after the job was completed to install my lamp post. You can be sure that we will recommend M&M to everyone we know.

This company did not provide me with an appropriate assessment of the water leak repair on my home. Once the repair workers came to my home for repairs they found where the water was coming from on the outside of my home. I thought I had a professional expert opinion initially from the first assessment but did not. The work is still not completed. I have lost money because I trusted the first assessment and again the work is still not completed.

Too many promises , when we sign agreement , next week ,next week .... Months later 6:00 a.m. on Saturday in the morning , somebody walks in the yard and I ask why you They told me, workers next day on Sunday it's raining and they working, Boss shows couple days later just to sign bills,. Roof is still not finished, just come and lie to my wife now she's sick because, just promises. See tomorrow come tomorrow see tomorrow.

Chris Rossetti with M&M Home Remodeling has provided excellent customer service to Us. Communication is clean and concise, thorough investigation, and promptness on Q&A. Chris provides a "personal touch" with regards to listening and responding in terms understood by most people. Looking forward to the completion of our 3-fold project (Roofing, Soffit, and Gutters). I highly recommend Chris and M&M for your next projects.

M&M are true professionals!! From start to finish we were treating with respect and given multiple options on times! Our windows and doors were even read to install way before the estimated date! The installer were truly professional and nice to be aware of our home! They kept a clean and tidy work area and work efficiently and quick!! Truly recommend for any of their services!! Very very satisfied customer!!!

My experience with M&M was nothing short of outstanding. Richard De St. Jean was the sales consultant I worked with and his professionalism, honesty, knowledge and communication with me throughout the duration of the project was top of the line. He truly made it a seamless and pleasant experience from start to finish. I highly recommend not only M&M but Richard for any of your exterior home remodeling needs!

M&M Remodeling will work with you and take out the stress of any size project. Very affordable and professional. Sarah Moline is a great sales consultant. She listened intently and explained that the company could come out and do a thorough inspection and answer any questions before a quote would be given. I highly recommend calling M&M Remodeling for your next project.

Mr. Greg came out to the house to assess the damage did that happen after the storm that rain windstorm and he told me the estimate of what it was going to be he even put a tarp on the roof until State Farm could get to it I really appreciate him. I think God for him looking to do business with you all completely. Thanks again. OK

Sarah came to give us an estimate on a new roof. She was extremely knowledgeable and helpful. She also found a problem with our chimney that the other two people who gave us estimates didn't notice. Then offered to help find a company to repair it. She would be a great person to work with if you need a new roof.

This company was fantastic to work with. The technician came out multiple times before even giving a quote; he examined both the interior and exterior for leaking issues. The crew showed up early and finished quickly, and the quality of work was stellar. I highly recommend M&M.

M&M was a great experience from the beginning, the quoting process was quick and fair ( thanks Chris) Then the instalation of the roof was done quickly and clean up was great ( thanks Chris) I would highly recommend M&M Remodeling.

M&M Remodeling is the place to contact. Sarah Moline is the most personably sales consultant I’ve ever worked with. She cares about what I want and listens. Would highly recommend her and M&M Remodeling.

I love my new roof. I liked Richard, he helped me make decisions and I liked Chris, my job supervisor. They were both helpful and informative. I enjoyed the crew that installed my new roof.

M&M is great to work with and will take the stress out of a big project. They returned calls promptly, and were always courteous and professional. High quality work, and well worth price.

M&M repaired my roof. I got the estimate and help with financing with no problem. The team was professional and fast. I was recommended to them and I would recommend them to others.

Today Chris Mulroney came back and Made adjustment on our leaf quads so they would stay down. Chris has been very positive about fixing any issues that we may have. Thanks Chris.

Great working with the folks at M & M! They were thorough, reasonable in estimates of time and cost and conscientious of the project surroundings during and after the repairs.

I was very pleased with the details the service manager provided me in ensuring the repairs were done properly. The construction crew did the work professionally and timely.

My husband and I was very happy with the work done by M&M to repair our damaged roof.We would recommend M&M to anyone needing repairs done to their home or business. …

Great experience using them for a new front door. They were very responsive from start to finish, and the installation was very well done. I would recommend them!

M and M fixed my gutters and repaired my roof. The complete job was done at great quality. I'm happy with the work I would refer M and M to family and friends.

We haven't gotten our roof installed yet but they are a very easy company to work with. Sarah is very kind and professional. Would recommend to anyone who asks

M&M remodeling does high quality work! If you want it done right at a fair price, M&M Remodeling is a must call. Professional and stand by their work.

Rich was great to work with and very professional. Always quick to respond and very happy with my new gutters. I would recommend M&M to anyone

Highly recommend M&M remodeling. Very professional and affordable. They make sure the project is completed to perfection and to your approval.

Job well done! The process was efficient and scheduling easy. All work / clean up done in one day. We definitely recommend this company.

Had an excellent customer service experience. The sales team was incredibly helpful & knowledgeable with all my roofing questions.

Awesome company to work with. They were prompt, reliable, and made sure we were satisfied with their work. I would recommend them.

I was pleased with M&M. They were efficient, on time and before I knew it, they were done. I would certainly use them again.

Did an awesome job, clean up was great , will definitely have them do any roof

Professional and great quality. Highly recommend. Punctual at all times.

We feel that we spent too much money for the little work that was done.

Highly recommend m&m, great service throughout!