So I was going to give 3 stars due to a mishap they had with my order but they did something incredible to fix it. It was my 2 year anniversary and I sent flowers to my girlfriends office and they accidentally wrote the wrong name. Coincidentally the receptionist, a widow, had the same name as the name they had written. Needles to say after seeing the note she realize the flowers weren’t for her and she made sure to get them to my girlfriend. I called after my gf explained to me the situation about the mixup and got a “I’m sorry, human error” and that was that. Later in the day during lunch my gf called me and we talked and explain to me more in detail and I was like “HECK NO” they need to make this right. So I called again and express i didn’t want anything but they needed to make it right for her and David heard me out and needless to say he made sure they did. They got her a nice bouquet and apologized, the receptionist was very grateful and mention about her being a widow. Thank you for doing the right thing and making her day and ours even more special!

I made a valentines order three weeks in advance for a Bouquet of all red flowers. I was told upfront there would be an up charge for valentines weekend which I expected. I called to confirm the night before right before they closed to see if it would be ready and perfect and woman on the phone told me it was already completed and ready to be picked up in the morning. When I arrived 3/4s of the bouquet was white flowers, he said that lots of flowers arrived crushed and couldn’t be used. I don’t find this acceptable I was told the night before that it was perfect and ready. The gentlemen said that they were overwhelmed with Valentine’s Day which is also unacceptable. If a flower shop can’t handle advance orders for Valentine’s Day then what’s the point of taking advanced orders…it should have been communicated and I should not have had to pay for the full order especially not the bogas Valentine’s Day surcharge. I always suggest to shop local but skip this place they do not care about your orders and they take no responsibility.

When I wanted to send an arrangement to a friend at Barrow Neurological Institute, I opted to choose a local florist rather than FTD, and I am so glad I did. The owner was so incredibly helpful that I will never use another florist. Let me explain. I called the hospital to get my friend's room number. I asked the representative if my friend could have flowers in her room, to which he replied, "Yes". At that point I called McDonald and placed the order. The florist called me later that day saying that the hospital refused delivery since my friend was in ICU, but they would keep checking back, as if she was moved to a recovery room, they could make the delivery. They were unable to make the delivery for a week and a half, but the florist kept me up to date every few days. When my friend was released, the florist called me saying they would re-make the arrangement, since it had to sit for so long. I asked if they would delivery to my friend's east valley residence, and they did for a very reasonable fee. I love these guys.

Wonderful experience with this Phoenix Florist. I wanted something special but, I had to have it right away AND I needed the flowers to be delivered all the way in North Scottsdale Before 6pm. I got tremendous help from the Byron who works there as to what might be perfect for the occasion (it was, you were right!Thanks). I paid a lot less than I thought I would (including delivery) then I left being nervous about the delivery... would they arrive in time? YES! I was surprised at how fast they got there from Central Phoenix to North Scottsdale! This is my Flower Shop from now on! Just made my second trip here! I decided to have them create a special one of a kind bouquet for me! Naturally Byron came to the rescue with suggestions that were beyond my highest hopes! Today I also had the opportunity to meet and speak with some of the other staff members here, all I can say is Top Notch! Delightful experience. My advice, "Come here today"!

Okay so I left a review here recently about the absolutely horrid customer service offered here… but here I am once again with even MORE to add. So I placed an online order for a $100 bouquet and in its place two orchids were delivered. I called the shop and let them know that this was not what we ordered. I was assured that it would be fixed. It was not. I was told the bouquet would be delivered and it never was. I asked for a refund, and was still told the bouquet would be delivered along with the refund. This place had the AUDACITY to send someone to pick up the two orchids that were originally delivered. Literally sent someone to my in-laws house to pick up the orchids that they got from us for their anniversary because this shop failed to deliver the bouquet. Please do not order from here if you want to avoid complete and total embarrassment. Just for reference what we ordered on the website was called the Orchid Rose Paradise.

I have visited many floral shops over the years. Some of the shops offer good service, and I find that they can throw together a simple arrangement. Nothing special, and nothing personal. So I find myself always going back to McDonald Floral. The Designers are awsome in their designs. They pay close Attention to what you want. Even if at times you can't describe what you want they work with you to make it come to a Reality. The store is always clean and very organized. ALL the Designers are very skilled and professional at their Designs. They are always friendly and kind. not only do they Design Floral arrangements they also have a wedding planner.They sell Jewelry, women's hats,purses,vintage furniture and so much more. I have now made this MY go to shop. I am a very satisfied customer. So are my friends and family. Go visit, you will NOT be disappointed. Thank you

Love them so much! I needed to order an arrangement for a family member's funeral service in Phoenix, but I was calling from Kansas and am not familiar with any florists in the area. I took a chance with McDonald Floral & Gifts based on the great reviews, and I'm SO happy I called THIS florist! They are amazing in every way. I had some very specific "out of the norm" requests and Carlos truly went above and beyond to accommodate my every wish. I can't tell you how much I appreciate the personal care and attention to detail. I even received a text from them with two pictures of the beautiful arrangement after it was delivered to the funeral home. Do not hesitate to give them your business, they will not disappoint!

I have been a customer of Mcdonald Floral for over 20 years. I followed them from their location on Central to the new larger location on Thomas. I am a very picky person and expect to get quality flowers. I have always been extremely happy with the flowers and service. They are so creative with flowers and the selection of gifts in the store are really interesting and unique.It really is a one stop shop for me. I can have a beautiful gift basket made, flower arrangements that are original and beautiful. I would highly recommend using them for any event as I have for many occasions over the years. Thank you for always taking such fantastic care of me.

McDonald Floral and Gifts has been my go to florist for years! From the day my daughter was born, and that adorable bear she still has 8 years later, to Mother's day, Valentine's day...and my wedding, they have always provided perfection in everything they do. Their arrangements are forever timeless, the staff always gives excellent customer service, and the unique gifts are the perfect accessory to any arrangement. Thank you, McDonald Floral and Gifts, for helping make those special moments in my life just that much more beautiful.

I bought flowers to be delivered to my significant other at home. I told them not to drop the flowers and chocolate off between 9:00a.m and 1:00p.m They promptly delivered the flowers at 9:20a.m with no notification. The flowers and chocolate are not going to sit outside in the rain until 1:00p.m The items already felt over priced but now they will most likely be ruined before anyone sees them. I will not buy flowers here again. Two other flower shops in Phoenix were able to get it right AND they were cheaper.

Disappointed that when I specifically ask for something I didn't get it. Asked for a bright and cheery arrangement with gerber daisies in yellows, oranges and purples. Got a muted version with pink and lavender. One orange gerber. Definately not the POP we were looking for or what I expected for $70! Tried to attach pic but can't so you'll just have to believe me on this one. Thanks for your response but the patient has left the hospital and is now home an hour away. We only had one shot at getting it right.

It was my first time visiting McDonald Floral and Gifts, and honestly, I’m ashamed of myself for admitting that because I should be going here each and every time for my flower purchase. Not only did the staff treat me so special, but they really go above and beyond. The flowers are appropriately priced and B E A U T I F U L. I can’t stress it enough when I say - support your local florist - especially in these tough times. Thank you for such a memorable experience! I will definitely be back!

They dont understand that half of their business is "surprising" people with flowers. Even though i purchased the flowers for delivery they refused to leave it at the door if recipients weren't home at the time. Instead to call them to let them know ahead of time (surprise!) They have a hard time understanding that im paying them to deliver MY flowers.. Not to argue with me over the phone.

Ken and his talented team of florists created my wedding flowers and they were absolutely breath taking! Everything I could have wanted and then some. The big beautiful succulents, the wispy greens, the way he incorporated all of my colors- wow! Just wow! I would highly recommend their services! Thank you Ken and team for making my wedding florals an absolute dream!

Needed flowers. Stopped by because they are right down the street from work. Was wonderful. Now if I need flowers, even if it's my day off I'll go out of my way to come back here. Staff is lovely, they always want to be helpful and go above and beyond to make sure I'm getting exactly what I need, and help figure out a way to transport it safely (I ride a motorcycle, ha)

This florist is personal, professional, and just plainly put, their great! I've been doing business with them for a few weeks and have had great success with their service. Everyone I have bought for loved their gift baskets. Their flowers are beautiful and everything is put together by hand with care. I will be doing business with them for as long as I am in Phoenix.

I had to stop in and get a little something for my mom and I was delighted with the atmosphere and the service. I got my mom a small, but beautiful arrangement and a small gift. The staff was very warm, inviting and helpful. Thank you for making it such a great experience all around. I would recommend McDonald's Floral for all of the females in your life.

Lemme tell you about this place. I went to them only knowing that I was gunna get a Corsage and Boutonniere set. I needed it by that day(kinda short notice) but the guy that was there told me what they could do with what I wanted and I got everything I wanted and it was done so perfectly. They were amazing. 5 stars all the way!!!!!!!! …

They have flowers, bouquets, cakes, gift baskets and so much more for all conceivable events and occasions. So, whether you are looking for premium, long-stemmed roses for Valentine’s Day or pastel perfect blooms for a birthday, this place will have something for your needs. They all have it! Just try to visit the page for your reference.

First time ever here and iv always lived down the street ever since I was a kid from this place I went in for the first time in my life to get my wife flowers for my anniversary and my card kept declining due to a bad chip on the card but the employee told me that I could take the flowers and gift card and told me happy anniversary

Carlo and his staff did a great job! Gave them a budget and the flowers were awesome! ALWAYS CALL YOUR LOCAL FLORIST DIRECTLY! Watch out for scam artist that are just order takers acting like you called the local florist directly. They leave them with no budget for flowers. When you call direct, YOU GET WHAT YOU PAID FOR!

Great products great services great people. Good price random not super expensive but they don’t sell themselves short either they put care and effort into their work this place is great and local. Important to channel money into local businesses so no more Walmart or frys flowers instead I’ll be supporting this business!

Beautiful flowers, great service, amazing experience...My wife has blown away by the bouquet!!! You can clearly see that they take care of the flowers and the business in such of amazing way...I became a new fan and loyal costumer of this flower shop...Thank you ladies, was such of pleasure doing business with you!

I recently needed a bouquet and had a very specific idea in mind, they created the perfect arrangement - even improving on my idea. When I arrived to pick it up, they were putting the finishing touches on it so I knew it was incredibly fresh. Great service, beautiful, fresh flowers - I will definitely return.

Order flowers for my daughters birthday. When they were delivered some of the flowers were pretty dry and sad. I called them to let them know that I was unhappy and with in the hour my daughter had a fresh new bouquet of flowers delivered to her office. That is what I call great customer service!

Love this place! I ordered the Sunshine Perfection bouquet for my mother and she absolutely adored it! It was beautiful, fresh, and symbolized the happiness and love I wanted to grace her with on her special day. McDonald Floral and Gifts is my all time one stop shop for any occasion. Five stars!

went here to make an arrangement for my mom, didn’t have too much selection so i just decided to get a few things. this tiny arrangement was $30. seems like a lot for a small amount. i’m sure they make their own beautiful arrangements but i think it’s a bit overpriced. won’t return.

Amazing Flower arrangements, and ready for me to pick up. Very friendly staff with great suggestions for any occasions, that makes me feel good. Great competitive prices too. Plenty of parking spaces and easy access from Thomas RD or 3rd street. I will definitely comeback for more.

OMG! This was such a pleasant experience! Ken was so patient and offered very helpful advice. Much appreciated. The chosen floral arrangement was exactly...let me repeat...EXACTLY as I requested! Just beautiful! McDonald's has undoubtedly earned my future business. Thank you!

They are wonderful! David was absolutely great i emailed him a couple of pictures of the bouquet and pews decorations i wanted and he absolutely came through with even better arrangments that i had expected. They were punctual in delivery and absolutely courteous

Dropped in looking for a medium sized arrangement at a reasonable price. Didn't see what I was looking for in the case. They created a very nice arrangement in just a few minutes and I was on my way. It went over very well with the recipient! Thanks!

I decided to stop in today so I could get some flowers. The two people that helped me were super knowledgeable. I don't know anything about flower arrangements. This is what they created for me in under 5 min. They earned all my future flower needs.

I stopped in for a gift card for a delivery I needed to make. The lovely woman who was working (wish I'd gotten her name) was so helpful, professional and gracious. I'm definitely going to come back for my floral needs. Seems like a wonderful place!

McDonald Floral is an excellent florist! They went above and beyond to make my order perfect. Sent a basket of flowers, teddy bear and a ballon to a little family member who is in the hospital. Her mom said it brightened her day! Thank you! …

Incredible service! Knowledgeable staff are always extremely helpful, thoughtful, and seemed to care deeply about me and my purchases. Arrangements have far exceeded expectations. I can not image a better place to do business. Customer for life!

Amazing service. I walked from St. Joe's hospital to get my wife some flowers and Carlo did a great job. He had great ideas amd built a unique bouquet. In fact, he heard that I walked from the hospital and offered me a ride back. Great guy.

A very nice arrangement was sent to me recently from a friend in Texas. What arrived was amazing and beautiful. The service was above and beyond. The scheduled delivery date conflicted with my work schedule yet McDonald's Floral and Gifts

First time using them and they are by far my favorite florist. The arrangement was amazing. I gave them an idea of what I wanted and they exceeded my expectations!! Highly recommend. Also great customer service and the nicest people!!!

I don’t order flowers often, but I have followed McDonald over the years and through 3 or 4 locations. They are as wonderful now as they were in the 80s, 90s, and 2000’s, maybe even better. Gorgeous arrangements and kind people.

This was my first time ever ordering dozen roses. Spoke with Carlo yesterday, and today I came in. He was extremely helpful and friendly. Would recommend this place to anyone who wants a amazing experience.

My baby lost the battle of life, and here they gave me exceptional service in a short time they made me a beautiful arrangement for her small altar just as I wanted, thank you very much.very professional .

I ordered flowers to be delivered to my girlfriend over the phone. They arrived only three hours after placing the order and the arrangement is so beautiful! Ordering was quick, easy, and painless.

This is the go to place in Central Phoenix for wonderful flowers, great customer service, smart suggestions about arrangements, and for dependable deliveries. I have never been let down.

Got my anniversary flowers for tonight without a hitch. Guys even even me to my vehicle as I'm in a wheelchair. Great selection too, couldn't be happier. Will return, till next occasion.

Rushed me through my special request. Some places don't understand the concept of customer service. Blockbuster can't compete with redbox unless theres a human pushing excellent service.

I love this floral shop. I have used them on several different occasions. I have never been disappointed. The staff is friendly and very helpful. I highly recommend going to this place.

Nice place and very helpful. Can even make an arrangement with just a photo. Can't wait to see the flowers delivered on mother's day. Oh yeah they are delivering on mother's day too.

Beautiful designs, fast service and kind people. I was in a hurry and was able to get in and out with what I needed in under 5 minutes. I will definitely be back. HIGHLY RECOMMENDED!

I was so fortunate that this place was open till 6pm on a special date night! The man there was helpful, creative, and not at all pushy. I will be going back for future bouquets!

Super friendly staff and really nice flowers and arrangements. It's $5 to have them make a nicer arrangement out of whatever flowers you decide to buy and it always looks great.

These guys are awesome. I’m very grateful I found this place. I almost forgot it was my anniversary ‍♂️. These guys saved the day in a great way! Thanks so much. …

McDonald Floral provides exceptional service and most importantly beautiful arrangements for a great price! I would highly recommend using them for all your floral needs!!

Great customer service! The patrons are there not just to provide a top notch product but a laugh as well! Thanks Mcdonald Floral and Gifts for your awesome service!

It was a nice place the employees were very helpful got everything done we were going to do and they are going to deliver the flowers to the places we told them about

McDonald Floral did an amazing bouquet for my wife. So beautiful they brought tears to her eyes. Thank you for helping me decide on what to send her! Awesome job!!

Very nice and friendly people. Very professional and let me tell you they saved me from getting yelled at today. My gf is going to love the sunflowers. Thank you

The place to go if you want caring, personal service whether you're looking for a small corsage or arrangements for a major event - love these folks!

A nicely dressed gentleman just delivered very pretty, and highly fragrant, flowers. They are beautiful and came in a lovely vase and well watered.

What a unique place I love the courteous and very helpful gentlemen. Had to pick out some flowers for a funeral and there was no pressure thank you

Two beautiful bouquets delivered on Mother’s Day to separate households and our mothers were very impressed! Thank you for doing excellent work!

Place is more of a gift shop then anything. Flowers looks like they needed life. Maybe the type of place that's a hit or miss. For me miss!

The first time I bought flowers here was back in the early 90's good then better in 2022, excellent prices for excellent flowers ♥️ …

They did a great job on arranging and delivering the flowers in a timely and professional manner. Thank you. I will be returning again.

A true hidden gem in the heart of downtown Phoenix. The floral arrangements are golden! Gifts are unique and beautiful as well...

Wonderful service! Amazing gifts from around the world. What a wonderful experience, and I've found my new favorite little shop!

Lovely and warm reception. Made a beautiful bouquet and sent me off with a smile and a wave. Will definitely be returning here!

Stopped in to get some flowers and we were able to pick some out quickly and head over the the hospital. Beautiful arrangement.

Great place! Stopped in for flowers for our anniversary. Had a great selection and some little gifts too! Great candles here!

Outstanding Hometown Florist! McDonald’s put together a awesome set up for me. Best price as well! Strongly recommend them!

They have gifts for every occasion and they never disappoint friendly staff too I only wish I could be a part of that staff

I was able to walk in and actually have a choice of bouquets! Great ambience and the gentleman that assisted was awesome!

The sweet lady who helped us, Olga, thank you for your kindness and service. The flowers are always beautiful. …

The ladies here are amazing and maybe the sweetest human beings I have met before. I will absolutely come back again.

Love this little amazing locally owned shop! I have always received the best service! Reasonably priced as well.

Called ahead looking for just singe stem flowers. Great service, flowers and prices! She enjoyed the Daisys!!!

Always a pleasure to stop by and get the best flower arrangements at the best price and best customer service

This is my "go to Florist". I send flowers to other states, the receivers are very Happy and complimentary.

Great experience in this store, they made a beautiful birthday arrangement! Support small family business

Very professional. They did the centerpieces for my event and they were spectacular. Couldn't be happier.

Made a beautiful custom corsage in about 10 minutes. Great price and very friendly. Highly recommended.

Ordered and delivered the same day with a change request which they graciously honored. Thank you!

My husband got me flowers from here and they were so beautiful. This place always come through.

Been there several times flowers are great staff is shitty!!! was disrespected each time I want

Only place I get flowers! Very friendly and reasonably priced. Flowers always look great!

Best place for prom corsages ! Good price and fresh flowers 10/10 . Great service (:

Great customer service, beautiful flowers, amazing vintage items! Such a cute shop.

Thank you guys so much my wife loves her Roses there nice and beautiful …

Great fresh flowers beautifully arranged and always willing to go the extra mile.

I’ve been buying flowers here for a long time.. and they do same day deliveries

Came in for something simple and they turned it into something very beautiful!

Wonderful staff! Made a beautiful arrangement for my Mums birthday! Thanks!

Beautiful place great atmosphere friendly staff fresh gorgeous flowers.

Exquisite designs, fabulous service always brings me back ! Thank you !

Always a great place to stop and grab flowers nice and friendly people

Always personable and professional. Great arrangements and selection!

My mom loved the flowers. A beautiful arrangement. Thank you.

Quality and the best costumer service great store for gifts

Great experience. Very nice staff and beautiful flowers.

Nicest florist in phoenix. Great service fresh Flowers!

Beautiful place and friendly service. 100% recommend.