Another Natwest another half hour queue to see anyone. I also don’t understand these opening hours. Anyone with a 9-5 job is restricted to visiting on Saturday morning. So for the vast majority of working people, you either don’t go to the bank or you waste your weekend waiting at the bank.

Absolutely shocking Branch. Lines are out the door and no customer’s service at all. Asked to see the manager and he was just as rude and condescending. Cashier replied to each customer who had waited over an hour to be seen “at least were open!”

Went in there to use the machine as it saves so much time not having to wait in the queue to be served. Both machines don’t work. Wait 20 mins for the guy in front to have his issue resolved as his cash had been eaten by the machine and not

Long queues. Not enough counters. However staff is very friendly and they do whatever they can to make you feel comfortable and help you out. They have self service machines for depositing cash and do daily banking however not very private.

Staff are super friendly and helpful but there is only three counters for what seems like a very busy branch. Also their computer systems seem to crash a lot. Cash, cheque and coin deposit machines available. They have a coin counter

Be prepared to wait somtimes up to an hour!! Long wait due to other local branch closures or so i was told, but staff are nice and friendly enough once you eventually get served

Arrived at 2:50pm to be refused entry due to closing at 3pm and there were already customers in a queue. Poor service and limited NatWest branches now.

If you want to do small job like deposit your money get day off and go to bank!! Waiting time sometimes more than one hour. Very slow customer service.

Free Wi-Fi. Very long queues. Prepare to spend at least an hour here. They cashed the check and made me stand in line twice!

terrible service, i counted 15 people in front of me and only 2 people on the desks, i waited 40 minutes to be served

Poor internet security. Bank closures. Website internet banking poor . What sites are left close at 2.30pm!!!

Great when it works. Even better when it goes wrong and gives out extra money. Normally always works

Very long queue, customer service none existent by some members of staff,terrible branch!!!!!

The opening times on this advert are wrong, the bank closes weekdays at 4.30PM.

Extremely helpful, very polite staff, and a very professional service.

Since they changed the layout the service time has improved a lot

Rude customer service feel a bit of racisim too leave it to them

Been on the phone over an hour and a half still no reply

Very helpful and accommodating to all my needs

Very helpful and supportive for me …

Huge queues and very long wait

Friendly helpful staff