Update 2/2/21! Stephan of Plumbing Express NEVER COMPLETED THE WORK he was paid in full for. There was no reason why the work was not able to be completed but what we know from experience is that Stephan’s business practices and level of professionalism do not stand up to his initial assurances and are questionable, at best. BE VERY CAUTIOUS about hiring this company. Also, be sure to check out the complaints against his business on the BBB website! Stephan was hired to replace a septic system for our home, he was paid in full and we were assured work would be complete within one week of digging up the old system. That was the first of July and it's now October 1 and the ground is still wide open and nothing is connected. To say this is unsanitary and unsafe would be a massive understatement. Every week we're told a crew is coming to finish and workers show up for a few hours and then leave and we don't see them again until we call to see what's going on. This is 100% unacceptable. They are unreliable and unprofessional at best and not worth the hassle of dealing with them. There are MUCH better and more reliable plumbing service providers out there. I 100% advise NOT HIRING this company unless you like dealing with poor communication and bad excuses for not completing work.

Called Plumbing Express because we had a blocked pipe somewhere in my house. Steve sent out a competent plumber (Dion) who unfortunately had to work in a tight space in a hot garage to snake the line out. When I called, Steve spent about 10 minutes on the phone with me diagnosing the problem to ensure that the proper equipment would be with the plumber when the plumber arrived. In addition to snaking the drain Dion installed a clean out in the pipe that needed work for future issues. I also found Dion to be a good communicator about what was happening and answered a few questions I had about the plumbing in other areas of my house. I called Steve at about noon and the issue was resolved about three hours later. I knew up front before committing to working with Plumbing Express the hourly rate charged. I appreciate knowing that detail so I knew what to expect at the end of the work. Lastly, this is a NM licensed (#380321), insured, and bonded organization. So when you do business with them you can be assured that you are in fact working with a professional in their field.

well I’m Christopher in case you haven’t noticed I’m a good employee there or at least I was until I got sick and then he fired me the next day for being sick. I even had a doctors note he stole tools. He assaulted another employee he tried to fight me because I put in my two weeks notice, and I had to block his vehicles in and call the police to get my tools back, he tried to steal about $10,000 worth of my tools and fight me because I put my two weeks in. He let me use a drain cable for the machine to clean out a drain at my house and since it was 100 years old, it broke off, and he tried to charge me for the cable , he’ll probably have this review removed because he can pay for it to be removed so it really doesn’t make any sense to be honest with people but if anybody wants to know, STEPHAN is a terrible person to put in terrible terrible parts. We charged a company $16,000 to repair a bunch of water mains And he put in $.99 parts if that sums anything up for you

Plumbing Express has helped me out when the bigger companies had too much work on their hands. I needed a new furnace this winter and every place I checked was too much for me to afford or couldn’t come out for at least a week. The owner, Stephan, came out the next day and took care of me; in my budget and in great time. This was a cold winter and plumbing express felt like a miracle. I’d rather support small local business and I will continue to use and recommend Plumbing Express.

Our tankless hot water heater sprung a leak on Sunday morning and Plumbing Express had it replaced by Monday afternoon for half the price quoted by TLC. Lanni was fantastic at arranging for the estimate and install date keeping in touch via text throughout the process. Christopher took care of the replacement in just a few hours and was super friendly. Two cold showers was worth saving $3,000 and being treated with respect. Thanks Lanni and Christopher!

Stephon was able to fix my AC after Daniel's heating and plumbing company came out and misdiagnosed, blew my hvac board and transformer, tried charging me 3 times the quote, continually told me I need to just buy a brand new unit and then gave me faulty broken parts to try and make things better for their mistakes! Plumbing Express was the 4th company to come by to fix my AC but they were the first to actually not screw me over and fix it!!!

Plumbing Express was great to work with when I found out I needed to have most of my pipes replaced. Their crew (Chris, Derek, Ian, Joseph & their apprentices) was courteous, dedicated and communicated well with us throughout the process. When they were done the yard looked so good you'd not even know it had been dug up! They definitely helped us make the best of a bad situation and I wouldn't hesitate to recommend them!

Stephen, the owner of Plumbing Express, was outstanding! Prompt, friendly, courteous, and did exceptional work. Was able to come in about an hour and went the extra mIle for us. His slogan says it all, "You've Tried The Rest, Now Trust the Best". We will be passing the name of this company on to all our friends. Thank you for the opportunity to share. Please give them a call for all your plumbing needs.

Mike and Brandon came within an hour of my initial call. They were very kind, professional and trustworthy. Explained what was going on, fixed our plumbing issue and reinforced their availability if anything comes up again. I was very impressed with their quick response and efficient turnaround to get the job done! Mike and Brandon were amazing! Thank you so much!

Stephan was very friendly, responsive and knowledgeable about identifying and repairing the elusive leak in my home. He was very professional and respectful of leaving things as clean as he found them including not dragging any mud into my home. He performed his duties above my expectations. I would highly recommend this business to others!

Stephan (and his assistant Charlie) were easily accessible, prompt in responding to my plumbing leak, and on time for the service. He had the work done in under an hour and used the most cost effective fix. Plus they helped me find someone to repair the damage caused by the leak. And they were super friendly.

My swamp cooler needed an emergency fix right before the 4th of July holiday and during 100 degree heat. Chris showed up within 30 minutes of calling and did the fix on an extremely tricky steep pitched roof. I really appreciate that he did the repair so quickly and at a reasonable price.

If you're looking for a plumber that is reliable, great priced and gets the job done the first time I highly recommend Plumbing Express! My sewer backed up and Stephan came out and had it fixed and ready within a few moments!! I could not recommend a company more!

Had a bad water leak call plumbers Express Stephan came out within an hour. He was very knowledgeable of how to fix the problem when they came back they was on time and very nice. I will recommend plumbers Express to anybody that needs a good plumber !

Professional, knowledgeable, dependable, thorough and responsive! A great plumber is like a great mechanic. You find one, you hold onto them and use no one else! Any additional plumbing issues on this 60 yr old house will be handled by Stephan.

I have used Plumbing Express more times than I can count. They are always very professional and get the job done at a lower cost than the competition. Stephan runs a quality company that does quality work. Highly recommended.

Brandon was so personal, helped and kept me in the know the whole time he was working. I was even allowed to watch him as he used the camera to check out the pipes. Loved the quick, effective, hard work they did.

Stefan provides above and beyond service and really cares about delivering quality care and expertise that lasts. He is so thoughtful and thorough, and super generous! Cannot recommend highly enough!

Lanni was incredibly helpful on the phone and charismatic. The rest of the team knew exactly what they were doing, and helped me feel comfortable and confident with my project getting completed.

The guys were great with our gas problems, patient and hard-working. I will be happy to use their services again when needed.