A one night get away with my children. We stay at many premier inns as we love the service, we know the rooms are lovely and mainly the breakfast. Unfortunately this was not at all what I would have expected from a premier inn at all. Parking was a nightmare but I am originally from Putney so I knew to expect that. The hotel smells very damp but I put that down to being so close to the Thames. It’s in need of updating but most things are nowadays. Friendly welcoming arrival but was super disappointed once I noticed the sign to say the restaurant is closed. It was the main reason for a premier inn but oh well, out of anyone’s control I guess. Arrived in our family room to find skittles, chocolate, white fluff and loom bands all over the floor. Bathroom had clearly not been cleaned and I dread to think what the stains on the curtain were. Bed sheets also stained so the manager came to see the state of the room and decided to move us to another room. This was cleaner but the towels were stained and bed sheets torn. But it was cleaner. Around 9 we were settling to bed and all we could hear was children running up and down the room or corridors. Appreciate it was 9pm and kids get excited staying somewhere new but by 10pm I called reception. He visited the room and asked the family to be quite. This didn’t have any effect unfortunately so around 10.45 I called again and was advised to wait till after 11pm and he would call the police! I was shocked. The noice went on till 4am which was a real shame. I was too scared to call reception as why would they call the police on a family. At 8 am I went to reception to say I’d like to speak with a manager and was told to come back at 8.45. I did and spoke with Pavel who was rude and clearly needed to go on a customer service course. He was a different manager to whom I had spoken with the day before who was understanding and lovely. Pavel was stating that they had changed our room and basically tough. I was mortified. I explained the room was changed at no fault of my own and why am I getting the impression you feel that it’s my fault. I have photos and videos of the whole stay. I asked for my money back as this was a terrible nights stay, I hadn’t slept and the service was terrible. He said go online and create a feedback form. But I stated to him their own website where I speak with him and he will arrange all this. He said no and was so reluctant to give me his name. Saying it so fast I had to ask again, then when I asked him to spell you could see he was not happy and quickly said the spell using Alpha Puppa terms thinking I didn’t know what he was saying. I asked him to repeat it. He was clearly a disgruntled manager and needs to change his role is he is not happy. I left with two upset children and I don’t think I will stay in another premier inn due to this.
Trip type
Vacation
Rooms: 1
Service: 1
Location: 4

Such a great location, but the hotel itself is very disappointing. Receptionist wasn't the most pleasant. After travelling for the whole day, you want to be greeted with a smile. This was not the case. Felt like she was a bit fed up. Was given a room on the lower ground, where you have to go through several doors, numerous hallways and up and down stairs. Felt like a maze. The room windows looked directly onto a car park. To give you an idea of how close the cars were to my window, I could read the parking tickets on the dashboard. A dirty white van is not what you want to see when you open your curtains in the morning, not to mention someone starting their engine literally 5 feet from your bed. The floor was creaky, and not just one or 2 floorboards, but the whole floor. As it was getting cold, I wanted to ask reception how to up the temp a bit, as per the instructions on the thermostat, but soon found there's not even a phone in the room. According to the receptionist, we're meant to call from our own phone... Since it's an 0845 number, that would've cost me 13p a minute. What if there's an emergency, or I don't have a mobile? What a stupid decision. Both vending machines were out of service, and since the restaurant was closed, I had to go out again to get some sort of sustenance for the evening. I just wanted to relax and rest from my trip, not go out to a corner shop for a cold sausage roll. There was a funny smell to the room, presumably because it's on a lower floor, and the water just stagnates somewhere. The toilet didn't even have a toilet brush. How are we meant to clean the bowl?.. Even something as simple as hanging a couple of paintings seems like a complex task for the premier Inn decorators. They're crooked and not level. The whole place has this "I don't give a f**k" vibe about it. Breakfast was the only positive in this disappointing stay. The waitress was pleasant and helpful, and the food was good and plentiful, even though it wasn't as varied as I wished. Sort the basics out, please. Your hotel is an awful calling card for London, and an embarrassment to the Premier Inn brand.

Walking up to the Premier Inn at Putney Bridge, you can only hope that it has the same predictably clean and comfortable rooms that most of the Premier Inns have - because it is dull, grey and depressing from first impressions on the outside of the building. Unfortunately, on this occasion, we arrived at about 10:30pm on a flight from Australia and we didn’t get the friendly welcome we were hoping for. When we got in to the room, the bathroom had clearly not been cleaned with stains on basin, stains in the toilet and many drink marks on the desk. The beds were comfortable but we went down stairs to request another sheet because there were stains on the sheet. After a long flight, we were exhausted and just wanted a good nights sleep. Instead we were changing sheets. The reception offered to change the sheets for us but our two children were already fast asleep. When we mentioned the state of the room, we were told that the room had been cleaned and it couldn’t possibly have cleanliness issues. The photos I attached aren’t the best, but they show how a simple wipe on surfaces that were regularly used could have removed most of the stains. The hallways stank of cigarette smoke but the reception were friendly and welcoming every time we passed reception on the other two days we were there. We stayed at another Premier Inn for the next two nights and it was chalk and cheese compared to this hotel, I’m afraid to say. We mentioned our issues to reception on leaving but were in a rush to leave. We also left our feedback on the feedback form.

A Grubby, Hard To Reach, Noisy Hotel. After battling traffic to get there, I was greeted by the need to download an app by some tardy rip-off parking outfit called 'Your Parking Space' - so I was out of pocket by £20 for a night's parking before I'd even checked in. Once in the hotel, the corridors to my room smelt unpleasant and my room smelt of B.O. on entering. There was no bath in my room - just a decrepit shower - and the toilet was a deterrent with aged urine stains under the seat (see pic). My experience put me off using the restaurant, but being hungry - I opted to use it and order the most basic, oven cooked food to encourage cleanliness. In summary: this hotel let down London's reputation quite badly. If I were a foreign visitor, I'd be mortified by the filth and noisiness of this hotel - but being an Oxford local who travels all over the country with my job, I have many comparisons by which I can guage the quality of hotels. This hotel is one of the worst I've ever stayed in.
Rooms: 1
Service: 3
Location: 1

Stayed one night with the kids in February 2023 paid £1.60 on the bus (you can use your contactless card once only) but for the children you have to go and obtain a ticket from the many underground stations at £1each To allow them to ride , all day on the bus . (TFL) transport for London we travelled from Russell Square to Putney bridge on the number 14 bus. The bus stopped at the stop right outside the premier Inn . stayed in a family room one night £119 . Two single beds and a double bed . excellent location friendly staff lift to all floors and the breakfast buffet style children 14 & under eat for free . you can pre-book " but you have to pay for it on arrival , by card or cash .
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
The room was well laid out with three beds two single and one double lock on the bathroom door which you don't find in many other hotel chains
Hotel highlights
Great view, Quiet, Kid-friendly, Great value

I enjoyed staying here for 3 days. It's nice, clean and spacious double bedroom. Premier Inn Hotel Putney Bridge is just 2 minutes walk from London Underground Station. Restaurants and pubs are just walking distance in the surrounding area. Bishop Park is just on the opposite side of the road. Although the hotel is literally next to the main busy road and buses parking area, I mostly slept well during the nights. The reception is pretty much very basic and small but accommodating. My double bedroom was nice and spacious. The bathroom was fairly modern although the water flow in the sink and shower wasn't strong enough but that just me to my liking. In the bedroom you have big TV, a kettle, hair dryer, two chairs, table, wardrobe, hangers and of course Aircon. Overall I enjoyed my 3 days business trip here in London in this hotel. Would I stay here again? Yes definitely. The only thing my distinctive and constructive criticism of this hotel is Staff should be more cheerful and smile a bit.

I have stayed here many times for work, usually 3 nights per week. The staff are friendly and helpful. The rooms are well-appointed and comfortable. The manager however is unpleasant and jobs-worthy. Paid £9.50 for breakfast but only wanted a coffee to go. Asked one of the servers if they had a takeaway cup. They were very helpful and went to get one, until the manager decided to get involved, insisted on making the coffee for me and then told me it would be £2.25 (bearing in mind that this is a coffee from the breakfast buffet). I informed the manager that I had paid for breakfast and he informed me that the cost of the takeaway cup was not included in breakfast so they would have to charge me the full price of a coffee. After the manager had left the server shrugged and said that they would not have charged me. Profit from coffee cup: £2.25. Loss of income from me changing hotels: ~£300 per week. Cost of being a jobsworth: Priceless.

My self and 5 other family members stayed in the Premier Inn last Thursday night. Over half of our party had an unsatisfactory meal. In addition the beer was off and a number of us tried different beers, with the same smell and taste due to the beer being off(possibly due to dirty pipes). One of the family members asked for wine as a replacement and was declined, being informed that he could only have a replacement beer. One other family member was physically sick. The showers in the rooms were also very poor with no pressure. I will not use the Premier Inn in Putney Bridge again. In addition I have been charged twice in the restaurant for our bill for 9 people.. The manager advised that the first transaction didnt go through on the night. I have phoned about 15 times and can not get through to the hotel in order to get a refund. Complete fiasco. Faulty Towers would not be this bad
Rooms: 3
Service: 4
Location: 3

We have stayed at this Premier Inn many times over the last twenty years. As the saying goes, don't judge a book by it's cover. When you arrive for the first time you may feel dissapointed and apprehensive with your choice as the building looks tired and in need of a makeover. If you're looking for value for money and a good night's sleep you have made the right choice. If you're lucky you will be allocated a south facing room on the 5th or 6th floor which comes with a river view. Excellent choice if you're in London to take in a Chelsea or Fulham game. Very close to bus stops and Putney Bridge Tube station (District Line ) . If you do not wish to eat in the hotel, there are many good restaurants a short walk away in Parsons Green.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 4
Location: 5

Overall its a Premier Inn so you know what to expect. However for one nights stay at £165 you would expect the lifts to work and the place to be clean. Its a bad example of 70's architecture, the car park looks and feels like its somewhere you go to get your car vandalised, and they charge you £20 per day for the privilege . If you add in the £10 fee for early check in the overall cost is very close to £200 per night, and at that rate I would stay at the Richmond Park Hotel where the parking is free and the ambiance, rooms and everything else is way better. Overall a fairly dismal place which I suspect Tour Companies use but anyone else who knows it would stay clear.
Rooms: 2
Service: 2
Location: 3

Outside looks dated, but inside is perfectly fine. Rooms are very clean, good space for two people, tight but functional bathroom (tub is high so really have to step up to get in). Place is quiet so sleeping at night won't be a problem, but around 9 outside can get loud enough to wake you. VERY CLOSE to the underground Putney Bridge stop which is great. Short walk over the bridge and have a lively small town. No gym on-site, no microwave or fridge, no facial rags (I guess that's a US thing). Breakfast good but places nearby to eat as well. Overall good place to sleep with average good beds. Not a place to just stay all day come sleep at night and find your enjoyment in the city.

A typical Premier Inn Hotel, but this felt like it needs some much needed tlc. It's a great location and five mins walk from the tube, which is a bonus. A lot of service people are staying here for work trips as opposed to families.
Trip type
Business
Travel group
Solo
Rooms: 3
Service: 3
Location: 5
Walkability
It's on one end of Putney Bridge and literally a five minute stroll to Putney or Fulham.
Food & drinks
If you walk into Putney there are plenty of places to eat with chain street restaurants to independent ones. There's a Costa at the cinema but also a local favourite Social Brew.
Hotel highlights
Great value

Stayed 3 nights. Premier Inn has changed since my last stay in one a few years ago. The exterior of this one appears run down but inside is much better. It appears to be understaffed but the staff who are there do their best to help. No extractor fan, no air conditioning. They clean your room and replace towels on request rather than do each day. The costs have increased alot and I don't think it is worth the amount paid. My room was extremely noisy due to windows open out to the very busy road which appears to be 24/7. Despite those few niggles it was a pleasant stay as in perfect location
Trip type
Vacation
Rooms: 3
Service: 2
Location: 4

Do not book this hotel! Read what happened to me! With 2 days left to arrive in London from Brazil, the hotel sends me an email explaining that there is a problem with electricity at the hotel and they canceled my reservation that had been paid for since September. I was just told they were going to do the refund. I replied to the email requesting a re-accommodation in another hotel but I didn't get a response! I had to procreate a hotel in London on December 9, 2022 and you know London is very difficult to get accommodation. I ended up paying 3 times more at another hotel. I'm having trouble getting my money back. Do not book at this hotel!

Excellent stay! I have never stayed in a Premier Inn before and I was really wary but it was actually a really fantastic hotel. We asked for a room with a view (508) which was so spacious, with lots of light and we could see the river. All staff working here were super helpful and friendly, reception helped us out with a few requests too. Breakfast was good too - nothing to complain about and the waitresses were lovely on both mornings. I never thought I would say it, but I would definitely book here again without hesitating.
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Great cheap and cheerful hotel that's a good price for the location. Situated just by the river there are plenty of places to eat and drink and it's easy to get into central London. The room felt clean and the whole place had reassuring COVID measures in place. The bed was very comfortable too (you might want to ask for extra pillows) and the Aircon worked - what else do you need when you just need a base to explore the city? The hotel is a little tired overall but let's face it, nobody should expect luxury at a Premier Inn. The parking is quite expensive but considering how convenient it is it was worth it for us as we'd driven.

Awful from the outside . Looks semi derelict from a distance- don't be out of by that . Very kind and helpful lady on reception found us river views on the top floor . Rooms clean but a little dated in places . Ours were exceptionally spacious for London . Breakfast plentiful ( although mostly cold ). Lovely breakfast staff .
Trip type
Vacation
Travel group
Friends
Rooms: 3
Service: 3
Location: 4
Nearby activities
Great location by the river . Minutes from Underground. Beautiful walk along the river just opposite .
Hotel highlights
Great value

We had a room more like a prison cell with such small windows and the hotel was a little tired. Having said that, the staff were very good and service at breakfast was great with a good selection of both hot and cold options. Would stay again but making sure we have a room that isn't on the minus level! The hotel is conveniently near Putney Bridge Underground and local buses and is perfect for visiting Putney, Bishops Park and Fulham FC. The west end is approx a 30 min tube ride away.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 5
Location: 5

Very convenient location for public transport, underground to central London and buses to many places. Room adequate although very dark, double and secondary glazing so no traffic noise, also air conditioning. English breakfast is by Buffett and not up to the usual standard, chewy bacon dried out beans and rubbery fried eggs. The one dinner we had was very good and not too expensive, drinks however are typical London restaurant prices. Overall if you advance book as we did and get a good price for the room, a good convenient place to set up base camp for visiting West and central London.

Outside is pretty rundown, but as you expect from a Premier inn the inside was clean and tidy as was the room. The staff were friendly and helpful. The downside for us, which we did bring up at the time, was the location of the room on the lower ground floor. The windows were below street level and you could here everyone that walked past. Late at night and early on the morning. We've been told to mention it next time we book. Which we probably will as it's in a great location
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 4
Location: 5

Rooms were nice, bathroom was small but very nicely done. Realised that the hand gel was the same as the hair and body stuff in the shower, so wasn't too sure about that. On the outside, it doesn't look the best but personally speaking, don't think the outside does the inside justice! Check in staff were nice, the whole process was easy and would do it again! Also very close to Putney Bridge tube station (district line), which means it was easy to get into the city.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 5
Location: 5

This Premier Inn is in a super location close to plenty of shops and the tube. The city centre is about 10-15 minute tube journey. There are between 25-30 car parking spaces that cost £18 per 24 hours. The hotel itself is large with decent sized rooms, however, the rooms are incredibly tired and not the cleanest, simply giving the walls a good wipe down would make a huge difference. The restaurant is ok with a decent breakfast offering. The staff were not the most engaged and seemed to be easily distracted by other things other than serving the guests.

Always a great hotel to go to. The employees are so helpful, nice and polite. It was my birthday weekend and they gave us some special personal attention. I don't drink alcohol so instead of a complementary bottle they send us some big ice creams with brownie to our bedroom as a welcome gift. When we plan a trip to London we always go there. You're close to London, tube just 2 minute walk and bus 1 minute. Thank you again for making our long weekend unforgettable!
Travel group
Family
Rooms: 5
Service: 5
Location: 5

This is definitely an old Premier Inn. It’s looks absolutely grim from the outside, the room was standard premier inn but check in was meh, service in the bar was meh (the server didn’t know what Prosecco was), breakfast was disappointing (the fried eggs were just nasty) and the breakfast server was efficient but rude! Sadly it’s your only choice if you’re attending an event at the Hurlington Club. I’ll avoid in future if I can. At £200 for a night there was nothing premier but the price!
Rooms: 2
Service: 2
Location: 4

Excellent location and value for money. The room was on the lower ground floor so a bit dark and below a walkway outside so a little noisy. The room was also a bit hot and the temperature control just seemed to warm it further...the shower was also a bit weak which seemed odd given we were on the bottom floor. Be advised that getting a taxi is difficult during the day and that the buses are a better bet for transport.. All that said ...the staff were very friendly and helpful plus it was clean and had s comfortable bed so we slept well.

Love this hotel. We have stayed here several times and are revisiting this month. I called this morning with a request and spoke to Bridget who was wonderful on the phone. The staff are so friendly and will bend over backwards to help you. The location is incredible, directly on Putney Bridge, 30 seconds away from the tube. You can walk over the bridge to Putney or in the other direction you’ll find Fulham High Street. This hotel provides fantastic value for money in an amazing location. Can’t recommend enough! Thanks again Bridget.

Hotel was lovely and clean, staff were very friendly, parking is very limited so we were lucky to get a space. The breakfast on the other hand was a complete joke. The poor staff were so rushed off their feet trying to serve instead of the buffet. Food was barely edible as it had spent so long on the hot plate waiting to be brought out. We waited 40 minutes just for drinks to be brought over after ordering. We had to ask for every individual item even teaspoons, butter, milk etc which made the whole experience a real chore.

Lovely location I paid for family room on the 6th floor had a good view of the Thames River breakfast was Buffet style children under 14/eat for free February 20th 2023 prices I paid £119 for a family room for one night Rooms lovely and clean ensuite bathroom tea and coffee making facilities and lift to all floors " highly recommended
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Kid-friendly, Great value, High-tech

Good checking in...lifts..good they have service cupboards on each floor you can access with room key for iron and ironing board. Room reasonable. Some of carpet tired and the was mould behind the curtains...staff are really good and breakfast was ok..just fried eggs were really overcooked and solid...I would go back as price was good and quick tube to central London
Trip type
Business
Travel group
Solo
Rooms: 3
Service: 5
Location: 5
Hotel highlights
Great value

Not much to fault then on, the rooms were clean, and the linen too. There is a lovely park right across the road and the high street is just over the bridge, lovely view of the Thames and the Rocket wotherspoons is right at the water with a great view. All the usual high street shops. Are open too. If anything I'd say they could maybe put out more tea and coffee sachets as there was only 2 of each for 2 nights, I probably could have asked for more but didn't want to be a pain, I'd definitely visit again

Doesn't look much from the out side, but inside is new fresh and clean. Very friendly and helpful staff and it's perfectly situated, as Putney is a lovely beautiful and lively place, my wife and I felt very safe walking about late in the evening and night. Food is excellent and it's very close the the tube. A great hotel and half the price of city centre hotels. Only a ten minute tube ride to SW1 and £2.90. we will definitely be back again.... Back again 27-2-22 just a perfect place for visiting London

We only stayed here for one night, we were in London to see our daughter and go to a show then dinner. So we only used the hotel for a night cap there was a friendly atmosphere in the bar and the drinks were good. The room was clean and comfortable we both had a good night's sleep so the bed was ok, there was more than enough to eat at breakfast being vegetarians it's everything but meat and there was plenty it's a nice hotel the staff are friendly I would use the hotel again if I had to be in London.

The hotel itself was pretty good. Overall a very comfortable stay. The restaurant was terrible. They kept me waiting unreasonable lengths of time on 2 occasions, and on one of those occasions they lied to me about a fault with a computer system meaning my order got lost, when their orders are taken on paper. The hotel is in the process of being renovated so bare that in mind if you book any time in 2019. However the renovation work stops early in the evening so won't disturb your sleep.

I have stayed at this hotel a few times and always find the staff excellent. Room was cold last time spoke with reception and they puut extra heater in my room also request a room near the reception as I was on my own this time no problem Supervisor Christina was very helpful have stayed here a few times and will again Just one thing it would be nice if outside of building was improved and windows cleaned
Travel group
Family
Rooms: 5
Service: 5
Location: 5

I stayed to attend a course.The bed is super comfortable and after a long day its just what you need.Breakfast is filling and one of the big attractions. This was the second time I stayed here.Service is excellent and rooms are cleaned daily.Its walking distance from town centre. Staff are very polite and helpful. Overall more than excellent.
Trip type
Business
Travel group
Family
Rooms: 4
Service: 4
Location: 5
Hotel highlights
Great value

What you would expect from your local Premier Inn. Prices are reasonable and can get cheap deals if you book in advance, on line or via a booking agency. The rooms are decent but there's no iron/ironing board provided. You'll have to ask reception for these items which can be a bit of a hinderance. Staff are friendly and polite. Convenient for short stays (work trips etc.) close to Putney Bridge underground station also local amenities can be found on the overside of Putney Bridge.

We were very well accomodated . Girls from frontdesk very rprofessional amd helpfull. Staff very nice and helpfull. Food very good meal deal very good. Roome cleaned towels every day. Unexpected well for 3* hotel. Acces for bus very easy in front of hotel. Small store small prices near the hotel. Prices afordable portions of food large ones. Food well prepared. Staff from Romania good job guys.
Rooms: 5
Service: 5
Location: 5

We stayed for a night over the Bank Holiday and chose Putney as we have relatives there. The hotel and room are tired and need some tlc to make it feel comfortable. Our room had dirty areas especially in the bathroom The staff were excellent which was a highlight Worst part was the noise from the Putney Bridge Road which kept us awake
Trip type
Vacation
Travel group
Family
Rooms: 2
Service: 5
Location: 5

Every time we stay here, we genuinely feel welcome, whilst the quality of the rooms (size & cleanliness), make it real value for money - especially for London standards! The manager is awesome, the team courteous, and in comparison to other Premier Inn locations (Waterloo for example), this one is a winner. Looking forward to my next visit already!.. :)
Travel group
Family
Rooms: 5
Service: 5
Location: 5

The breakfast is good. The rooms are fine. The bed was comfortable. Right next to the Putney Bridge over the Thames River. There are good puns and restaurants right across the bridge.
Trip type
Vacation
Rooms: 3
Service: 4
Location: 4
Rooms
Rooms are okay. With plenty hot water for shower.
Food & drinks
The breakfast is included and it is good.
Hotel highlights
Great value

Poor customer service. Was sent to the ground floor overlooking the carpark with no privacy whatsoever. Weird damp smell inside the room and handwash was the same for shampoo/body wash. Tried to call reception to ask for a different room and staff was very rude. The only perk in this hotel is that it’s close to the bus stop and train station.
Trip type
Business
Rooms: 2
Service: 1
Location: 5

Looks shabby from the outside. Hotel could do with a bit of tlc, sweep up, touch up and weeding but room was clean, large and airy. Nice size TV and comfy bed. Close to tube, pubs and restaurants. Breakfast was very nice with lots to choose from. Location great, would stay again
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Needed to stay local due to a family funeral. Best value for money and location if you're visiting Putney. Comfortable beds, plenty of hot water, quiet location and I'm sure I would have slept better, had the circumstances of my stay been a more joyous occasion. My room was a double with a sofa bed and located to the back of the property.
Travel group
Family
Rooms: 3
Service: 3
Location: 5

Great location from where I needed to get to. Rooms and service are what you would expect from a premier in. Clean and friendly service. Reasonably priced dinner menu from the onsite thyme restaurant. Just what you need if you don't fancy venturing out.
Trip type
Vacation
Travel group
Solo
Rooms: 4
Service: 4
Location: 5
Rooms
Basic but clean.
Hotel highlights
Quiet

Think they are still in covid19 mode . Sanitiser at front door . No room cleaned for 3 night stay , no towels changed , no iron , no extras just a menu . Tea and coffee in reception to be picked up by yourself as you need it . Room was clean and roomy a comfortable bed and bathroom clean . Breakfast was good .
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 2
Location: 5

So the room does feel like a prison but I'm okay with it a room is a room so the food is good was the location so the service you could get the all but u can eat or just eat a English breakfast I mby come back here again!!! But kids were banging all night and it was annoying only got 5 to 6 hours of sleep
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 4
Location: 4

As good a Premier Inn as you can get. The breakfast is excellent and always well stocked with continental items. As always, the staff are lovely and happy to help whatever is needed. The rooms are spacious and the beds are comfortable. Bathrooms are up to date with good water pressure and the essential amenities available. Overall, an excellent hotel if you're looking for a comfortable and a tasty breakfast.

It's very close to the city centre. For a Premier Inn it holds high standards - rooms we're clean and couldn't ask for more. Breakfast could've done with a bit of seasoning but other than that it had a lot to offer. Very good for families to go to
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 4
Location: 5
Hotel highlights
Kid-friendly, Great value

Second time we have stayed here, lovely and clean and ideal location with Putney Bridge tube on the doorstep. Staff always polite and friendly and a lovely park for walks across the road. Will be out go to for London stays
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Kid-friendly, Great value

2 Nights here for a wedding nearby. Our room was clean and the bed was comfy. The shower was nice and the staff were friendly and efficient and we had the lovely full breakfast. A good location,and we are impressed by the simple comforts offered in the rooms. We will definitely use a Premier Inn again and hope for the same standard of professionalism offered here.

Room was noisy and the cleaner came into my room at 9am. I stayed at the premier inn as it’s so close to the tube. Great location. However the hotel is run down in the interior. The bed was comfy and the bathroom was basic. The worst thing was after a noisy night were my sleep was disturbed having a lady knock and come in my room at 9am. Wouldn’t recommend.

Staff very professional, room large & quiet & breakfast efficient, plentiful & tasty. Location is good with buses & underground within minutes. Walking to The Albert Bridge takes about 80 minutes, along the tow path. There is more parking than imagined even when hotel was full. Only downside is the overall appearance. A refurbishment would not go amiss

Good Spot for getting the head down while attending Stamford bridge for the Chelsea game! Room Breakfast and dinner all superb! Special mention to Patricia great host and looked after us well! A real credit to the place! 20 min walk up New kings road for the match really handy! First time staying at a premier inn and was really impressed

DO NOT STAY HERE, Service disgraceful, from waiting a ridiculous time to check in, booked a table to eat to be told there was only 1 chef in, only 3 tables eating but were too busy for me, attitude of staff appalling. I travel all over in premier inns, this is by far the worst. Do something about it prem Inn.
Rooms: 3
Location: 4

Dated and in need of a little refurbishment, but clean and tidy with wonderful friendly staff.
Trip type
Business
Travel group
Friends
Rooms: 4
Service: 5
Location: 4
Rooms
My room on the first floor was quiet and spotlessly clean. The shower was great.
Hotel highlights
Quiet, Great value

The location is excellent with all the amenities nearby including Putney Bridge Station and Bishop’s park . The family room is big and the beds are very comfortable. The staff are all very friendly and helpful especially Beatriz who works at the restaurant .
Travel group
Family
Rooms: 5
Service: 5
Location: 5

Sadly you cannot check in before 3pm without paying extra. Also, no-one said you needed to tell reception the night before if you wanted room service eventually saw a poster. Room OK breakfast good.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 4
Location: 4
Hotel highlights
Quiet

Surprisingly good for the price. The exterior is unfortunate and dilapidated which is sad but once inside, a warm, modern and welcoming reception awaits. Staff are extremely competent and helpful. Cons : Do ask to be booked higher up and facing the front rather than the back if you're a light sleeper. The buses may keep you up.

The beds are like heaven. Guaranteed to get a good night sleep. Breakfast is delicious!The view is amazing the lovely bridge. All clean and tidy would stay here any day any time!! Staff are kind and helpful. Bus stop is very near and so is the underground station. This hotel is very, very luxurious and cosy and comfortable.

One of the nicest Premier Inns I’ve been to. Very easy acces from the tube and their is a bus stops right outside. The family room was really big and the double bed was comfy. Breakfast was amazing for a chain hotel. Just one problem, the air conditioning was faulty for our first night but it got fixed the next day.

You can just barely call this a central location. The Tube is a short walk, so it will work as a base for your explorations of London. The staff is accommodating, and the rooms, while clean and comfy, are what you'd expect from a chain. The price is reasonable for what you get, the basics. Breakfast is quite good.

Not luxury but it is a place you can feel at home and welcomed. Staffs are very friendly and helpful. The rooms are large and comfortable than those in the city Centre. Comfortable bed. Very close to Putney bridge station, Bishop park and Putney High Street. Breakfast has a good range if you opt for full English.

There is a good quality price relation. Excellent cleaning. Spacious family room. Good reception service, they helped us to find a taxi to Gatwick. Very good location to move by subway. The neighborhood with all services is a plus.
Travel group
Family
Rooms: 5
Service: 5
Location: 5

Great location next to Putney Bridge stayed as attending The Half Moon for a music gig, which is around 10 minute walk. Hotel good with comfy bed, although a little noisy being next to the main road.
Trip type
Vacation
Travel group
Friends
Rooms: 4
Service: 4
Location: 5

I only stayed for one night. But I thoroughly enjoyed my stay. The room was excellent and air conditioned. Great service and very friendly staff. Great location too
Trip type
Vacation
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Only draw back to our experience was being given a room below the street. This meant it was very dark with not a lot of natural light. We had breakfast here one day and it was pretty average, we chose a cafe around the corner for the rest of our stay
Rooms: 4
Service: 5
Location: 5

We had a lovely stay in Putney. Friendly staff and helpful, room clean and spacious and the breakfast was delicious
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Food & drinks
Delicious breakfast
Hotel highlights
Great value

Great hotel in a fantastic location. Just a couple of minutes walk from the regularly serviced tube station. Lovely rooms, very accessible with lifts etc. I stayed in the basement which was more than okay, with the room being a good size. Very friendly staff, and overall a fantastic budget hotel.

A pretty run-down property with smelly carpets. They have a great team but the hotel condition isn't good enough. Limited to no food options. Although the restaurant are a decent walk away.
Trip type
Vacation
Travel group
Friends
Rooms: 1
Service: 3
Location: 1

Me and my friend Carol H stayed over, we were going to a concert at the half moon to see Los Pacaminos. The staff at Premier Inn Reception the young man he was so helpful. The room was great, and clean. Breakfast was amazing! The staff were amazing, the price was great. I would stay there again.

Great location with great staff like Imaan going the extra mile to help customers. Car parking is disappointing should be allowed to pay the parking when your paying for the hotel room itself.
Trip type
Business
Travel group
Solo
Rooms: 3
Service: 5
Location: 5

The building is awful but the location and rooms are great. Rooms are incredibly spacious and the housekeeping service is great. Pity about the morning staff (boy and girl). They should work on their hospitality skills and be friendlier to their guests. That would definitely improve one's stay.

Good location to explore London, 15 mins on tube from city centre. Tube station a 2 minute walk from the hotel. Can be noisy at night however, avoid lower ground level. Staff friendly.
Trip type
Vacation
Travel group
Friends
Rooms: 3
Service: 4
Location: 4

Lovely friendly staff. Great location once we got our bearings prefect access to local shops and bars. Would stay again. Only gripe was evening food wasn't great. Edible after a long journey but not great
Trip type
Vacation
Rooms: 4
Service: 4
Location: 4

Had a family room on the 5th floor with views of the River. Very good location close to the station. Professional friendly staff. Clean. Good food and drink available. All staff very nice but Shunza and Ashley were very good.
Rooms: 5
Service: 5
Location: 5

Stayed one night, as I was in London for the Fulham v Preston North End match.. Great location, with tube and bus stops close by and easy walking distance into Putney. Would definitely stay again!
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

Restaurant service absolutely under 0 line. Kitchen stuff don't know what they doing there. At restauran is 7 customers who waiting them food 3h or drinks per 1.5 h what kind of service is that?!
Rooms: 2
Service: 1
Location: 3

Turned up yesterday with 2 kids in tow, thinking I'd booked a family room. Turns out that I'd only booked a single occupancy room by mistake. Reception were brilliant - friendly, professional and sorted it out for me even thought it was my error. Thanks!

The breakfast is amazing! Full English, all I can say is that the chef and his crew are brilliant at what they do. In terms of the room, it’s average and a little dated. Quiet neighborhood and next to Fulham Park which is nice to jog in the morning.

Good location. Room was ok and fairly quiet given location. Internet was poor. No coffee at breakfast, meal was standard Lifts were a bit weird, it seemed to go to whoever called it even if that meant going down when you were already going up. More

Rooms are quite sizeable for London, and our room was clean, comfortable and quite quiet. However, the corridor on the ground floor where we stayed smelt of drains, although you didn't smell it inside the rooms. Being a ground floor room,

I have been to many premier inn hotel around England, all of them are very clean, tidy, well-serviced. But this hotel is the first one that i think is disappointed. night time staff are rude to customer request and the whole building was

The rooms were as expected and up to the premier inn standard. The staff were friendly and helpfull as always. The views were amazing the higher you went up in floors. But unfortunately I didn't get much sleep as the floorboards in the

Lovely hotel - great staff - totally ruined by car parking - despite paying £20 for parking on time and using the system provided - I was still persued quite relentlessly by the parking provider for non payment of parking - took over a

Stay here every time we come to London. Putney is in an excellent location just outside London, with many buses, and tube stops to enter the city. Breakfast was also excellent
Rooms: 5
Service: 5
Location: 5

Not the nicest looking building from outside but very conveniently located. Room was clean, breakfast was very good, no complaints and I would stay again.
Trip type
Business
Rooms: 4
Service: 5
Location: 5

One night to see Otway over Putney bridge at the half moon. Spot on. PS. Beware of the flowers!
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Hotel highlights
Quiet, Great value

Great place to stay. Rooms good except a large beam was by my bed. Great choice at breakfast.
Trip type
Business
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Quiet, Kid-friendly, Great value

Nice premier inn virtually on putney Bridge, close to the tube station, can be very expensive
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet

Super convenient for exploring London as it is just round the corner from Putney Bridge tube station. The service from staff was a bit slow at times, but to be fair maybe they were new. You need to book a time slot for breakfast.

Shower over bath with no handrails is dangerous and morning coffee in restaurant was Luke warm and tasted bad. Needs investment in better equipment.
Trip type
Vacation
Rooms: 1
Service: 3
Location: 3

Stayed for a night whilst attending some friends party. A bit dull outside but clean and tidy inside. Usual Premier Inn rooms, it was quiet and clean. Very helpful staff and good breakfast. Wouldn’t hesitate to stay again

Nice place to stay, rooms are large and spacious. The only criticism is that the room took ages to warm up. Breakfast plentiful and a good choice. Our room overlooked the Thames so a great view although it rained.

Very spacious, clean, comfortable room. Staffs are super nice. Delicious full breakfast. I've stayed at many Premier Inn and I've never been disappointed in their quality of service. Would definitely recommend.

Usual premier Inn standard so clean and comfortable bed. Air conditioning very effective when we visited on hottest July day on record. Good size room but view of the car park not pretty. Friendly staff.

Amazing staff amazing room just what we needed
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Kid-friendly, Great value

Nice hotel in a good location with reasonable room rates. Very helpful staff especially Shannon on reception. Thanks!
Travel group
Family
Rooms: 4
Service: 5
Location: 4

Typical Premier Inn, no complaints and a superb spot to get into town and visit the Pie Diner on other side of river Best pie I've ever had!!!!
Rooms: 5
Service: 5
Location: 5

I always love staying here. As a Chelsea fan I often go with my dad and cheer on the boys in blue. Those are one of the best bits about London.
Rooms: 5
Service: 4
Location: 5

Large room Comfortable bed Clean Shower/bath
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 4
Location: 4
Hotel highlights
Quiet, Great value