Public Storage

260 reviews

9026 Crump Rd, Pineville, NC 28134

www.publicstorage.com

+17044440499

About

Public Storage is a Self-storage facility located at 9026 Crump Rd, Pineville, NC 28134. It has received 260 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday6AM-9PM
Friday6AM-9PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 9026 Crump Rd, Pineville, NC 28134

  • Public Storage has 4.7 stars from 260 reviews

  • Self-storage facility

  • "Rented there for 2+ yrs while building house"

    "Katrina was extremely professional and knowledgeable"

    "I absolutely love my experience so far"

    "Tameka was friendly, kind and helpful as were all the property managers we had during our 2 year rental"

    "William helped my parents move in last week and made a very pleasant and thorough experience"

Reviews

  • Doug Slack

Rented there for 2+ yrs while building house. Place is dirty. Everything in my unit needed cleaned. Mouse droppings all over and cockroaches. Renters using spaces for maintenance work. Rent went from $89 to $240/M during that time. Mold on back cinderblock wall ruined many items. Renters double parked - hard to drive through.

  • J M

Katrina was extremely professional and knowledgeable. As a small business we really appreciate her taking the time to explain everything in clear detail. We will definitely be returning to this location with more of our business in the near future. Thanks to public storage for choosing to have Katrina as a part of your staff.

  • Ms Dee

I absolutely love my experience so far. I went in to tour the facility and loved it. It was very clean and convenient. Max was extremely helpful. He answered all my questions very thorough and I didn't feel rushed into making a decision to rent. He made me very comfortable leaving my possessions in their care. Thanks Max!!!

  • Taylor Heybruck

Tameka was friendly, kind and helpful as were all the property managers we had during our 2 year rental. The property was always clean and I was always able to get onto the property even if I'd forgotten my code since a manger was always available. Closing our account was the fastest and easiest thing I've done in weeks.

  • Whitney Miranda

William helped my parents move in last week and made a very pleasant and thorough experience. The facility was clean and easily accessible. Others customers came in with we rented and he was able to multitask and assist all of us at once without making anyone feel rushed or slighted. Great service

  • Rosalind Reeves

Called the property to get some information about a storage unit for a possible move. Tameka was very helpful, had a lot of patience, and she was great, she gave me the information that I needed and she was very warm and welcoming. I would recommend this property to all my friends and family.

  • pa yang

Tameka was great! I had my 3 kids with me ages 6, 4, and 1. Tameka was very patient with us. She didn’t pressure us nor did she mind my kids. She was very friendly and took her time giving us a tour of the different units. I highly recommend this facility!

  • Nate J

The location, cleanliness, and security of this property are great and I really appreciate how well lit it is. Tameka (property manager) was extremely helpful and patient with me throughout the rental process. I would highly recommend renting a unit here.

  • Micheal Harty

Went to public storage to rent a locker and the workers there Coco and Liz were great to deal with. They helped me with finding the perfect unit at a great price. The facility has been renovated and looks great! Definitely recommend this location.

  • Lachunta

I have been a customer for the past year, but the last month, I requested a larger unit and the transition was SO seamless, thanks to Sherry! She is a wonderful asset, professional and pleasant- my experience has been exceptional! Thanks Sherry!!!

  • Robert McGuire

Rachel, who works in the office of this location, was extremely kind and helpful with our search for a unit and which one would work best. Rachel made the process quick and simple. This location is clean, conveniently located and appears safe.

  • Lisa Rowland

I received top service from Lacey at this public storage in Charlotte. I had questions concerning a unit and she was very helpful with her answers. If it’s security of your belongings that you are looking for than I would recommend going here.

  • Divina Rosa

Danika is amazing! She was very warm, welcoming & open. She is very knowledgeable, experienced & was able to answer any questions I had. She really went the extra mile to assist me. She didn’t just sell a unit, she extended a hand. This was

  • jeremy andersen

They make you give 5 star reviews to rent. I rented my unit with plans to use starting the next day, when I got there they forgot to remove their locks, and no one was there for me to access the unit. It has a urine smell in it quite often,

  • Dustin Foy

I am moving, so I just finished vacating my space here. The staff is always friendly, and I am glad I listened to their recommendation and purchased two of their moisture absorbing tubs. My property is nice and dry and in the same condition

  • Malik HosenDove

I am a college and i called Ms. Tameka to get information on where i could store my belongings due to a family relation conflict with her being my mother. she directed me to another property that could be satisfactory to my needs. However,

  • Robin Ferguson

Came in earlier today for my 12:30 scheduled appointment during my lunch break at work. I had scheduled this appointment MAYBE 2 hours before showing up and confirmed that I could be there at 12:30. When I showed up at 12:25 I walked in to

  • Glenda Barnes

My father and I went in to check prices because he will be moving in with me so we needed some place to keep his stuff. Rachel was wonderful. This was our first time ever needing storage. She helped us pick the size we needed and took the

  • Thomas Dean Hildebrand

Moving could be worse, but I doubt it. That is, unless, you have Tameka on the front line. She listened, understood the urgency and task at hand and did not flinch once in the process. She was putting everything together as I was firing a

  • Lana S

Amazing service and amazing people. First, Danika helped me with all the information over the phone. She also greeted me at the office. Then I went through the process with an amazing person, Renato, who was very helpful, gentle, friendly

  • Hughes Industrial

We recently rented a small unit from this Public Storage facility for our business needs. From our phone conversations to our visit to sign paperwork and officially "move in," Danika was extremely helpful and a wonderful representative of

  • Willie Simpson

I just got done renting a unit from this location. I have rented here before when it was still budget and uncle bobs but I have not rented since public storage took over. I was very happy with my experience. Rachel was very nice and made

  • David Lassalle

So I walk into public storage . With a whole slue of issues super stressed. And I will say that Danika took all my worries away. She has been so helpful and understanding making sure that my issues have been resolved. I have been renting

  • Chaeleace Johnson

I hate writing reviews but Sherry is the best manager I have ever met. The location and facility allow me to feel safe with my belongings stored and being out of town so much. Each time I have called Sherry she has been more then helpful

  • Ibbqd yourdog

Worst mistake I made was renting here. I should have just left when Katrina wouldn't allow my service dog in the office, then she strongly "suggested" i give a 5 star review.... Employee(s)broke into my locker and now I'm missing stuff.

  • Chico Carr

Called for information and prices of different size storage units. Sherry was interested in helping me make a decision to rent a unit. She took time to ask what I would be storing then gave me options. I will be renting there very soon.

  • Dena Hurst

This facility was clean on the outside and close to our house, felt safe and secure. We had our stuff in storage there for over a year while we were renovating. When it came time to move out we were very disappointed to discover that

  • Angela Barber-Parker

This was my first time renting a storage unit. Faustina made the process easy and painless. After filling my first unit, Matt R. was available to assist me in renting the second unit. He was most helpful and kind. All in all, the two

  • Lisa Shields-Cook

Just rented a small storage unit from Max. He was very friendly and knowledgeable about the contract. He showed me the unit before I decided to rent it. He asked good questions to make sure he knew exactly what I needed in terms of

  • Soundkeg Productions

I would like to say that Kesha who works there went out of her way to help me and I am very appreciative. She was very polite and very friendly, and a reason why I like dealing with the people who work there versus using the app.

  • Robin Silverberg

Max was really friendly and helpful. He was able to answer all my questions. I rented two units for my long distance move to North Carolina. Plus, with Public Storage, I know the property will be well managed!

  • Lauren Ashley

Rachel and Elizabeth are amazing! After losing my job and apartment, I need to find storage quickly. These ladies are so knowledgeable, friendly, and work with me for anything I need! I'm so glad I found them!

  • Marguerite

Relatively quiet during the week and we've never felt unsafe. Management on-site 24-hrs. Gate closes at 9:00 PM a bit inconvenient - be sure you exit before the electronic gate locks! (opens at 6:00 AM).

  • Petra Marcus

I have been at this location for a long time and have seen a few different managers come through but the best one is Rachel. She is kind and actually cares about her customers. She is a great person.

  • Dilora Obi

Kennedy has been such a wonderful helper to me! I had a wonderful experience at this property, and she helped me with everything that I needed, and she make sure that everything went well,and it did!

  • William Lucas

Shadiqa provided exceptional customer service both days I had to speak with her during a very stressful time in my life. Definitely a genuine customer oriented person, received quality service.

  • Robert Iannucci

i have had my storage unit since 2009 and I was there today and Tameka helped me out and did a great job! There have been many managers over the years, I hope you keep Tameka. Rob

  • BI00dsh0t

Made a reservation and came in the next day. Was promptly shown the correct space by Danika and within just a few minutes signed the correct documents and paid for the rental!

  • April Benson

Thank you Renee for helping me with my online payment account. I couldn't have done it without you. You had a lot of patience helping me. So thank you very much.

  • Danielle Freeman

Katrina was very kind and very helpful. She made sure I got the best deal, my unit is very clean and everything I could have wanted. This location is awesome!

  • Judith Summers

Danika did a fantastic job helping me to take a tour of the property and get signed up for my unit. Very professional and courteous. I highly recommend her.

  • Christopher Anderson

Sherry is amazing and always greats you with a smile. She is helpful, professional and makes the storage experience very easy. Go see her and rent a unit!

  • Clayton Cain

Angie always provides me great customer service. She was able to help me get my late fee waived and get a lower rate. Great company with a great staff.

  • Bertha FRANKLIN-POUGH

Lacey was awesome love her positive attitude and she has great conversation!! Also the climate control storage was nice and she sold me one!!

  • The Landscape Restorators

Mrs. Sherry was awesome. She did a great job helping us choose the right unit based on our needs. We couldn’t ask for better service.

  • Schuyler Johnson

Sherry provided top notch customer service. I have been a CS supervisor for 5 years and would hire her immediately. Best service.

  • Jenners Madahy

Katrina was very efficient and helpful! She helped us find what we needed right away and made the process super easy!

  • Mia Lopez

Katrina was very professional and knowledgeable. She really listens and answered all my questions . Highly recommend!

  • Jaiymee Hampton

Katrina gives great customer service. I understood everything and the process is super easy. Highly recommended

  • Michelle Red

Katrina was a wonderful help. Very sweet and straightforward. Fast and polite is my favorite!

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