My storage is the perfect size I need. Not many storages my size are available in the area. Jessie was truly helpful with my contract. I put the wrong move in date and he made the change quickly and easily so that I would be able to move in sooner. Customer service from Jessie was A+. I would definitely recommend this location.

I went in today and and there was a lovely lady, her name was Sharon. She was super welcoming, got every door for us, got straight down to business, and walked us through the whole process. Helped us download the app, and showed us how to work around it. The buildings are clean and spacious for the right price. So thank you!

I went by last Tuesday to find out their prices an the employee working there I believe her name was Carolyn was very helpful an very polite. She showed me the different sizes of storage rooms they had available an their prices were not that bad either. I wish more places had employees like her helpful an polite.

Lori was ABSOLUTELY WONDERFUL from the moment I spoke with her on the phone. She made me feel so comfortable with my transition of moving. I was stressed out until I spoke with Lori and she helped tremendously. She is a great asset to your company. I look forward to using your services again in the future.

Sharon provided first class customer service and explained to us the benefits of renting a climate controlled unit and adding the insurance to protect our stored items explained the easy app setup and recommended automatic bill pay. Fantastic support and best in class customer service! Thank you.

Sharon is a pleasure to talk with. She's professional, courteous and kind. I had to make a few last minute changes to my reservation and she was able to accommodate my needs while answering all questions! I appreciate the cleanliness of the office and facility as well. Highly recommend!!

Roaches, mice, and hot on inside. One door doesn't work. Looks like someone fixed the ceiling and I had a movie in my storage unit by the door that wasn't mine which was weird. A lot of my stuff fell when opening and I stacked well enough. Also don't appreciate the rent being raised.

Tina was an amazing and helpful. Any questions I had was never too much. She was professional courteous super easy to talk with. Ms. Leslie also was super friendly and and amazingly funny. I would definitely recommend coming to get your storage unit from these two wonderful women!!!

BEST CUSTOMER SERVICE EVER!! This young man in the office Elijah I think his name was was awesome! He answered all my questions and even got me a great deal. Very polite he definitely deserves a raise. Make sure you guys come to this location. Everything is even pre staged for you!

Jessie is an absolute gem! He not only helped me, but also my brother get situated with storage spaces and boxes to move. Upon entering facility it was clean , well maintained he was polite friendly and so helpful! If you need storage solutions come here and Jessie is the best!!!!

A little hard to find. Apple maps takes you to W W T Harris, so make sure it says E W T Harris when you put it in the GPS. Very nice people. Jessie helped me and he made the whole process very easy to understand. Everything was clean and in good condition. Thank you!

Carol was exceedingly helpful in guiding me through the correct supplies I needed. She demonstrated very professional skills and knowledge about moving. In addition she was well versed in how Public Storage could help me. She is a truly an asset to the company.

Jessie was very helpful and friendly. He was able to provide all the information I needed and took me to a unit so that I could have a better picture of the size to help me figure out how big of a space I needed. Thank you so much and keep up the good work.

My experience with this Public Storage location has been outstanding, thanks to my interaction with your top-notch employee Jessie. He represents your Enterprise exceptionally well and should be commended for his excellent customer service,

Even tho I just went to inquire some information and estimates, i had the privilege to meet Cherrelle. Her devotion to customers, exceeded my expectations.. she really went above and beyond, amazing personality and customer service skills.

Don’t rent a storage unit from this location constant floods and the insurance company doesn’t even give half of what the items are worth. Two floods and I am left with nothing and the district manager is avoiding me. I was paying $150 for

I needed a unit for my personal belongings and i was directed to this location off of e. Wt. Harris blvd. I spoke with a lady named Leslie. I got there about the afternoon time where i met her. On the phone she was very polite and was very

first time renting a storage and went in to see the unit. I encountered Jessie who was super professional and very friendly. He walked me to a unit to make sure it was the right size for my needs. He also pointed out the new measures that

Excellent customer service from Jessie, units/hallways/roads are clean/maintained and in good repair, Access times are generous, carts and boxes are available in the office, and the availability of a storage unit when you're moving in/out

This location was clean and had awesome service.The price was great.My storage unit was clean and looked like it was new. Leslie was very sharp with placing me in the right storage unit.She was a kind and very helpful Rep. She worked fast

This location is conveniently located off E WT Harris Blvd. Leslie, the branch manager, was extremely helpful in helping me obtain a unit that suited my needs. The initial unit did not quite accommodate my needs. However, Leslie was more

We were looking for a storage facility in Charlotte we could use to store our bikes and related gear on a return trip from FL to NH while we took a flight from CLT to Italy. Easily secured the space and moved in without any difficulties.

My experience was stress free from the beginning to the end. Tina was very pleasant and informative on the phone and once I got to the location, Sharon was so helpful. She answered all my questions and provided me with enough information

If you are in need of a storage please look into Public storage!! I started my reservation at the WT Harris location with Jesse the store manager who was awesome and very helpful but once I got to the location, I needed a bigger unit and

I normally do not leave bad reviews as I do not believe nothing is really egregious enough to tarnish the reputation of a company. However, I do recommend that this specific location have their premises swept and treated for rodents. My

I’m about to move and have been trying to put in my vacate notice. I’ve tried going into the office a handful of times this week, since a verbal notice is required, and no one has been in the office. I went today around 8:15 and it was

Leslie had the best customer service!!! I went to two wrong locations, and when I got to this location Leslie was enthusiastic and very helpful compared to the other two. The front desk help at the other two locations just seemed like

Jessie is such a sweetheart. He was very helpful with us and he cared about our needs. He didn’t try to make us pay for anything more than we needed. I really enjoyed our visit. Thank you Jessie for everything.

Great experience at Public Storage. Jesse went above and beyond to help me with my Storage unit for N Tryon location which is not open everyday to assist customers. Thanks again for your help, Jesse.

Jessie was awesome. Super helpful, charismatic, and professional. He was a joy to work with. Not lazy at alllll. I asked a hundred questions and he answered them all with good vibes to accompany.

The staff at this particular location (4025 E. W. T. Harris), was very friendly and accommodating. Service from the time of rental to present has been given with professional quality.

Ms. Crystal was extremely patience and sweet talking me through the process of setting up a new reservation. Greatly appreciate all the info and answering all my questions.

Amazing customer service! Ms . Crystal was amazing at explaining everything and breaking things down to understanding . Definitely would come here again if needed !

Crystal was amazing, swift, attentive, and knowledgeable. She made this experience easy to handle. I highly recommend this space, make sure to ask for crystal!

Awesome professional clean environment! Jessie offered the best customer service I have had in awhile! He deserves a raise! Great location for storage!

Scardenia has been very helpful with my storage unit. She was very polite and informative. Thank you for being a great presentive for your business.

Awesome. Jesse was the person who helped me. Locked in a good monthly rate. Great customer service and was knowledgeable.

Sarah was a great help! She helped me download my app and get my payment in! Great to see smiling faces!

Customer since 2021. I contacted the Public Storage location at 4025 E. WT Harris Boulevard yesterday

Crystal was quick, informative and very pleasant. The process was very smooth and I was in and out!!!

Crystal helped us she was amazing! Definitely recommend her! She’s so friendly!

Crystal was cool, calm, efficient and thorough. Thanks…oh yeah and expedient.

Crystal deserves 6 stars. she was excellent with her customer service skills

Crystal is the perfect example of professionalism and well versed. Thank you

My experience was super pleasant,fun, respectful, helping and very pleased

Crystal and hanna were great. Very nice and professional.

She very nice and was BIG help me with everything

Jessie was more than helpful.Very professional.

She was so helpful and amazing person

Crystal was very helpful and sweet.