Randalls of Pearland is the location that I normally go to when I get my wife's birthday cake. Unfortunately, they would not have my cake ready in time, so I had to reach out to this location on 4800 W. Belfort. I was thankful that they would be able to accommodate me since this was my wife's 50th birthday. They took my order over the phone and everything was set. They said they would call me when the cake was ready, but they never did. This didn't bother me too much since I was occupied and couldn't pick up the cake until later. I eventually called them to ensure that the cake was ready, which it was. The bakery would be closed by the time that I got there, but the associate told me that the manager would get the cake for me. I arrived at their location and retrieved my cake. As soon as I looked at the paperwork, I immediately noticed a discrepancy. I opened the box and the cake displayed the same discrepancy. Like I mentioned earlier, it's my wife's 50th birthday and they misspelled her name. The cake was supposed to read "Happy Birthday Dee." Instead, they wrote "Happy Birthday Bee." I was disappointed, furious, and astonished at the same time. Out of the many years that we have been married, Pearland has never made this mistake and I go to them every year. I brought this to the attention of Jose, the manager on duty. He honestly didn't know what to do. He actually tried to blame me for not checking the paperwork, instead of apologizing for the situation. Oh yes, an apology was never extended to me for their error. I immediately brought it to his attention that I called in the order and was not present to check the paperwork. On the phone, I was very precise in what I wanted and the associate verified everything with me. I retired from years of time spent in high levels of management and I've always treated customers and employees with the upmost respect. His only resolution was to offer me the cake at a discounted rate. Honestly, I could care less if he gave me the cake for free. It is about the principle of the situation. There was no accountability. As a result of this incident, I have lost all confidence in Randalls. My entire ride home, I contemplated throwing the cake in the trash. The only thing that stopped me is that I didn't want to stop somewhere else and get a cake that had been sitting all day and I definitely didn't want my wife to be without a cake on her 50th birthday. I just wanted everything to be perfect for my wife's 50th birthday and Randalls let me down. At times, I do realize that people have a tendency to make a mistake. It is unfortunate that it occurred on my wife's 50th birthday.

I LOVE THIS PLACE!!!!!!!! What can I say about a location that kept me fed and stocked up during Covid, is open pretty decently late, is always clean and tidy, and has such delicious and wide selections of items? They even cater to the kosher community, which is extremely kind of them to do, and very much appreciated, let me tell you. There's always a nice potpourri of delicious dishes to take home, either hot or cold, breads, pastries, and so on. Anything you could want from a supermarket is here. I grabbed a Randalls card after my first visit here because I knew I'd surely be back repeatedly, and that's exactly what happened. Everything I get here -- from the sweet sliced watermelon, to the soft sesame bagels, to the new kosher items they're always putting out in the deli -- hits right and is the right price. The store is extremely clean and orderly as well. Well done all around, Randall's. I'll come here before I go to Walmart or HEB, any day. I love this place.

I am an avid clearance shopper. Unfortunately though, Randalls does not work the same as other stores. If you do not have their card, you will be paying FULL PRICE for marked down, nearly expired, and discontinued items. (Luckily, although I rarely shop there, I have had my Randalls card for probably half of my life lol.) They are just a bit overpriced for me. Also, the meat selection is quite limited. There are a few deals throughout the little store; but most items are overpriced-even with the card. It would also help to have actual prices on the clearance items. They all say 'x% off,' but never say the original price. 50% off of what?? I like to calculate my spending as I shop. I have been to this store a lot more in the past 2 months than I have over several years, and it is always fresh-smelling and clean. The 'fresh' green beans were pretty beaten up though.

My review is for the signature “café kosher pastrami sandwich 200 Cal” No onions nor tomatoes or pickles are in this sandwich, The only thing that’s in this is pastrami and one really thin piece of lettuce. Each half Has about six pieces of pastrami in it folded a couple of times just to make it look like there’s much more in it. The Sandwich is very plain with no sauces at all, so I would highly recommend if you’re taking this to work or something to take with you some ketchup/mayo or barbecue sauce or whatever. It’s pretty pricey I got it for 50% off because it was about to expire but a full nine dollars for this sandwich is not cheap since you can buy a kosher package of pastrami for five dollars in this store and large bread for another four dollars.

Very, dissatisfied with management. Just wanted to buy a few face mask and possibly some other items for a break snack like chocolate candy and fruit. But not a good selection of items, they were unavailable or either not on the shelves. And nobody wants to help or even show any effort. The cashier tried being friendly, but ruined it by asking me if the mask I was holding with 1 ripped string, too for purchase. I said “I had brought it into the store “ and that was reason for my visit. Thanks, but I think I won’t be visiting this location again and to the manager I wish that you would train your entire store on friendliness and selling to customers. To maximize on your profit margins. Be safe and take care.

I stopped at this store for fresh cut flowers and left super happy. They have a rather large floral department for a grocery store. The prices were reasonable and what I would expect to pay at any other store. There was a person working in the floral department that I spoke with and she was so friendly and helpful. Elvira was her name. She helped me get a single rose to buy as she was restocking the flowers when I stopped in. I also spoke to a manager named Eden and he was helpful. He was super busy and running around the store helping customers like me and his store employees. Overall a great little store for flowers and customer service.

I had mostly stopped shopping at Randalls due to their dysfunctional and lack luster app which included non-competitive savings and rewards. But the new and improved app has changed my mind about shopping here. The app is so easy to use, the savings are highly competitive to other grocery stores, and they even have a meal prep feature which is very cool. Additionally, this particular Randalls is consistently clean, well organized, offers great Kosher options, and has friendly staff. I recently tried out the drive up grocery pick up and was impressed with the ease and efficiency of receiving my groceries. Keep up the great work!

So went here for some orchids for mom and saw some orchids that were 4.99. It wasn't one but or two but three of them marked at that price. When i went to the self checkout the lady working there came over to help me scan them and when she grabbed one of the tags and saw that it said 4.99 she refused to sell them to me. She called her night supervisor and he told me no he couldn't sell it at that price that people change the prices yet all three orchids had 4.99 and the tag clearly said orchids so i find it hard for a customer to change tags like that. Anyway she took the tags off the product and didn't sell me anything.

After shopping at Randall’s in Meyer Park, I found most of the sale items weren’t in the computer. A supv. Vivian was beyond rude when questioned about the prices. She walked away giving us No Assistance and leaving the cashier Jaszmin confused. Another manager Eden came out, I asked for her name she screamed the spelling across the room. She shows No Respect for customers or her boss. I left all the groceries on the counter unpaid. Then the Gm came out , I informed him and left really upset. TERRIBLE staffing at that location Krogers is across the street . You might want to go there

I guess if you have a negative experience you are more likely to write a review. This is my neighborhood grocery. I go there practically every day. The food is fine. There is no quality problem at all. The fruits and vegetables are the same at this store as they are at the other Randall's in town. If you want specialty produce you have to go to Central Market or Whole Paycheck. The employees are fine. The store is clean. The coffee is good. The parking is convenient. The neighborhood is just not prosperous enough to support a big high end specialty grocery.

DO NOT USE YOUR STARBUCKS GIFT CARD AT THIS LOCATION!! The workers are scammers and used my gift card info to make purchases. I should’ve known nothing good would come from purchasing coffee here when the girl behind the counter was making ugly faces after faking her “friendly” greeting to us and i don’t think she planned on one of us seeing the face she made to her coworker. She had a bad attitude and i should’ve just left but i didn’t and now the money from the gift card on the app I used there is wiped out.

The store was clean. Then I saw some prices. Compared to the same items I can get at Walmart, the prices are a bit inflated. An Amy's frozen bowl costs $3.98 at WM, at Randall's $6.29. I only came in for the Silk Eggnog. I'm having trouble finding it elsewhere. AND the eggnog is nowhere near the dairy at this location. It's all the way over by the fresh fruit and veggies section, completely on the opposite side of the store. Crazy. Randall's DOES have some good specials, so it's not all a downer.

We were on our way home from out of town and stopped to pick up a few things. They did not have the water we wanted but had everything else. I ran into a couple of my High school students while there - one working there and one buying something. Great to see them. We got our stuff and then ran into a friend of our from our Church. It was strange to run into that many people in a store l very rarely go to but was still a great shopping experience!

I took my flu shot there and I was very satisfied with the service. The ambience is great and the collection is amazing. Following my free flu shot at the pharmacy, I received a coupon for a 10% discount on groceries. There is a chance that the Covid shot will be free like at Walgreens. However, I am not sure! In order to enjoy more perks, I took advantage of their membership program! Definitely worth a try!! I highly recommend it!

Edit.. Don't use their delivery service.. always replace items with higher products, send pictures of look a likes without price showing to fool customers into believing they are same product. BUYER BEWARE NEVER REPLACE ITEMS HERE FOR DELIVERY BECAUSE IT WILL ALWAYS BE HIGHER PRICE Halal ITEMS. My 1.00 item turned into over 13.00. I couldn't believe it and all she said was I sent you a picture . Yeah, without the price showing .

Hard working supervisory staff. Unfortunately the checkout queue lengths are invariably too long. I've had notable challenges with pricing on a few products only because I remembered the shelf highlights. While the supervisor immediately overrode the price for my transaction, I did not see any documentation being used to update the price in the computer system - next unsuspecting customer would probably be charged higher too.

Very clean and well stocked. Great cuts and selections of meats. Great competitive prices. I've been to every store looking for great selections can salmon. Haven't found too many qualities. I ran up on one. Chicken of the sea. The only place in the first time I've seen that. The price was way below the quality. PS. A few weeks ago, I ran into a black manager. I'm sure he's new. He was very helpful and always friendly. Thanks

I really bad experience. This time. I grab a product at one price but at the time to pay had a different price .customer service said. Was wrong display price also a request a item for price check. When i looking the receipt. I got charged. Cashier said i have to pay so i pay for my products and i explained to customer service that what's happened. She refunded almost all over charged money. Thanks

Run from this location. It is filled with rude people in a run down area. The parking lot has craters in it and is congested. Inside the store was decent and somewhat organized. I did see a big ghetto looking woman walking around wearing see thru fish net top and shorts too small for a 300lbs woman while I was there with my kid, so that was fun.....go to another location. Save yourself.

I have been shopping at this grocery store for over 10 years and I can confirm that even though the store's staff, atmosphere, and layout have changed over time I still reliabily buy groceries here. Many times I am able to get discounts using their sales and Safeway app that really add up. If you are stopping by here I recommend checking the bakery for French Bread, its a must have.

Customer service is always great. Store is always clean and organized. I love the Starbucks team. Outstanding flower selection. And seafood and sushi fresh and delicious. Produce looks amazing. Bakery always smells so good. I try to walk past but i love the cake they are so good. Deli area employees are kind and considerate. It is always a great experience when shopping here.

We have been shopping a lot more at Randall's ever since we found to be treated rudely at Fiesta Mart down the road. The store is very clean and has a good selection. The service is very good at the counter and check-out they are always polite and treat us good we will be shopping here all the time. Thank you Randall's you've earned our business- goodbye fiestamart.

I don't normally shop at this location but they're good like the other location great markdowns on deli and bakery and dairy items randalls use to be expensive but now they're reasonable They r cheaper than Walmart thru the app and weekly sales Walmart doesn't have an app r weekly circular Still pretty cheap with discounts and freebies on the app

Easy in and out because it is generally not busy. List prices are often high, but if you have a Randall's card or app you can save a lot by buying what is on sale. Last visit i got $16 off a $45 bill. Good quality meats. Kosher available but have never tried it. Con: no self checkout but it usually doesn't matter as it is seldom busy.

My go to for bread, milk and eggs. Usually parking lot is not crowded. And they have good specials all the time. It helps for savings to have a free Randalls card. Their pharmacy is nice and never crowded, I use a prescription discount card and their prices with prescription card are very good. Nice to grocery shop at any time of day.

Looking for cornbread muffins at a local restaurant they were out. But at the Randalls in Meyer Park they had a whole pan and the wonderful lady in the bakery was so friendly and helpful. Also the lady in Starbucks was so helpful to my Grandbaby. When I am in the Meyer Park area I am making Randalls my favorite store.

Great variety of organic produce, fresh bakery selection and good selection at fish and meat counters. Plus great values and online coupons. Plus they recently added self checkout which is helpful if you just have a couple of items. Plus very friendly staff. It is my go grocery store in the neighborhood.

This Randall’s is very convenient for me because it’s close to my place, I come pretty often. The cashiers are very nice and friendly, just sometimes I wish there were more of them because I find my self waiting a little too long and only two lanes open. I also really like the cleanliness of the store.

Don’t expect to download their app for a discount. I downloaded their app to get a digital discount. The manager said come back next week, it takes a while to activate. Uhhhh, the sale is over then. “Sorry” he says. App says it may take 30 days to delete my personal info now. Not happy with Randall’s.

Always get the buy one get two free deal. You will save crazy money on meat products. And the prime picks every Friday are seriously awesome. I can get that for half of no more... I'll take two. You will save money on groceries come every weekend and you will see what I'm talking about.

I love this store! I love the employees! I wish it was larger; but then it might not be as awesome as I think it is. I use curbside pick up as well as in-store shopping. The staff never makes me feel stupid when I ask for help finding something that is literally steps away from me.

Most helpful employees. I guess I must. Have had 4 people ask me did i need help finding anything. I love Randalls specials and how they put abundance of items on sale at areas accessible easily for more than 4 persons. This Store is my favorite one now! Great job guys and girls!

They have the best cakes ever!! I always get a really pretty and fancy cake for a very low price! My daughter will be 7 years old this month and I have been ordering from here since her 1st Birthday. I hope to continue to use them for many more years to come! …

Nice facility fully stocked in most items. Unfortunately, I was looking for the aqua pana water and there was none available at the time of my visit. I will continue to shop here for other items as well as the water when in stock. The facility is clean and very well organized.

Rebecca in the deli department has always been very helpful, professional and nice. I have been shopping here for over 20 years, and I love fried catfish but sometime they don't have it. Rebecca always go out of her way to fry fresh catfish for me. Thank you very much Rebecca.

the store was very nice and it was well stocked the staff was very helpful and polite. they have a good selection of kosher products, including a deli counter, and prepackaged deli and dairy products.any items produced by the Randall's bakery are kosher-dairy or kosher-pareve

I get so excited about this yogurt Randall’s Carrie’s the peach flavor & let’s not get started on the weekly deals because I’ll never stop writing! I’m especially fond of the Randall’s brand deviled egg potato salad & also the Origin brand water was excellent!!! Love y’all!

Managers Are very Rude with really no regards for costumers. Deli Staffs, Extremely Rude Checkout line, I can’t imagine where they find the ones that work there, like they are trained to be Rude! Get it together Randall’s, I been patronizing that store for like 6 years..

This place has been in a steady decline for the last couple of years. Always out of stock. They used to cleverly overstock adjacent items, but now the shelves are half empty. It's like a flea market. You just get what they've got--forget looking for something specific.

I like the produce, bakery, deli, and occasionally the kosher sections. Good options on the shelves, too. Prices seem slightly high so I don't shop here all the time. I also wish there were self service registers, but I assume they have a reason for not using them.

I had a good time shopping there on a lazy Saturday afternoon while waiting to pick up my order at Kohl's. It's conveniently located at Bellfort and the Loop. I frequent this strip mall but this was my first time shopping at Randalls. I will be back more often.

Not the best, but a good local grocery with what I think are good prices. They have some items you can't get at other local stores, so it's good to keep this store in your rotation. Their in-store baked French bread seems better than the other local stores.

I came to the customer service counter to get my vehicle registration sticker. I was greeted immediately and was literally in and out of there in less than 3 minutes. The lady at the counter was very polite and helpful. I will definitely be back here.

This Randall's is a small version of Randall's and it shows in the limited selection. Interestingly, there is a Kosher and a non kosher deli and butcher. It's great to pick up a few things, but I prefer a larger store for regular grocery shopping.

Omg!!! I cannot ☆PRAISE ☆ Mr. Eden in self checkout today 4-31-23 enough. This patient and hardworking man went over and beyond his job duties to assist me and many others in self checkout. He is so kind with a genuine heart. God bless him please.

Something about Randall's Flagship arm that truly excites me. A level above their already nice "ordinary" Randalls. Just a notch above in quality and service. And not that Randalls service is lacking. This arm of the franchise just stands out.

This store is always neat, and clean... the people that work there are very polite and the fruit is always WONDERFUL. I tried the Lemon Pepper Rotisserie Chicken for the first time and my daughter and I could not get enough of it...delicious!

Some of the young black female cashiers here are just so damn rude. They do not know how to speak to anyone when you say hi and also some of the male Hispanic sackers. Those guys are so rude and have no respect for customers either. You

This Randall's location has the BEST dairy department. Every other grocery store in my neighborhood (including, shamefully, HEB) lets the milk sit too long outside before stocking it into the case. In the heat of the summer, this is a

I love to do my shopping here, is clean and organize, They have a bid kosher department you can find everything, I drive 2 a month to get all my kosher food, the prices are not cheap but the quality is good. The employees are nice.

The staff is really nice at this location. Friendly and helpful. The place is clean. It's a little smaller than some grocers, so might not have absolutely everything. But has plenty. Does not have self checkout if you're into that.

One of my favorite Randalls stores in Houston! I always love coming here to shop, but most specifically to get coffee and a bowl of pineapple. Although, they really should install self-checkout lanes to lessen the long lines.

Great Randall’s location. Plenty of supply, tons of options, and a place you could do all your grocery shopping. It’s not as big as some other Randall‘s, but it isn’t as small as certain ones either. A good place to shop.

Is always a pleasure to shop here! The fruits and vegetables are the most clean and organized, aisles are clean well lit bakery department has always been very helpful. Love your self check out, fast and easy to use.

Great deals, but their heavy dependence on the card and store coupons to achieve this leaves you feeling dirty. If you are a coupon clipper, have your way with them, otherwise, it's only worth going if you're close.

Nice clean store and Ok at check out. I do not like their marketing program for meat and poultry, buy one and a get a second item at half price. Ido not need to stuff my fridge solely to help them move merchandize.

Average grocery store. Enhanced kosher section for those lookibg fir kosher food this is a decent option with kosher deli, products. Store itself is ok, not special but functional. Easy access from the highways.

I can always find a nice assortment of flowers when I need them in a rush. Priced right too. Pleasant staff. No wait. Quick in and out. The Starbucks inside is also very good. Great drinks and fast service.

Randall's is an ok grocer, not a great one. It was on the way, so convenient, but I find better selection at other grocers. The cashier was very professional though, not a common occurrence at most grocers.

I hope we don't loose our Randalls because I love shopping there! It's always clean and inviting. The staff is not just professional and polite, they're neighborly. Support this Randalls whenever you can!!

It was ok. I see that the Clearance situation has improved. I may start going there more often. However, their website does not accept certain payment types. I sometimes prefer to order online for pickup.

This location has the best pre made deli sandwiches. There's always specials and sales, you just have to keep and eye out for them. They also have a rewards card to help reduce the cost of certain items.

good produce selection. a little pricey but good. good deli and dairy sections too. they have a bakery, as well. it's been moving up. I only give them 4 stars b.c they don't have self checkout.

Less crowded than the nearby Kroger, and a better selection of many items. The Starbucks inside is great! The store needs better checkout options, like self checkout. Lines are usually long

I think it's a shame more people don't shop at Randall's... I know the prices on some things are a bit high, but a membership solves that. This is a really clean and professional store!!!!

Randalls can be on the expensive side until the weekly sales that are fantastic! If you've not tried the Randalls 4 count cinnamon rolls, treat yourself. I love the cream cheese ones ❤️

You need to OPEN CARRY if your parking 100ft or more from the store. That parking lot is full of undesirables. Other than that. The market has great selections and it's very clean.

I love Randalls ... Their desserts are great ... Their prices are a little steep esp the meat ... Well when you can find the 50% meat is a good deal ... The store is also clean ...

Store is clean, employees nice, but carts lock up right in the parking area near doors. Our cart locked up a few feet from car. We notice this happens at Wesleyan and Meyerpark.

In and out stop. When I first walked in there was a horrible odor in the store. Not too many options regarding Ground Turkey. A good variety of other things to choose from.

The people here are so nice. Well the ones I encountered. But that produce section for the grapes...had me a little disappointed because I came here just for that!

They are well stocked for the most part they need to make their deals very clear and also with limit on items on the shelf and not when the person get to register

A great convenient location I enjoy shopping at weekly. I also love the Starbucks inside. The staff always has great customer service in the store and Starbucks.

This store is always clean, one of the managers has a nasty disposition- a white woman. Other than that I enjoy shopping there, although they are a bit pricey.

Really nice store to get groceries has almost everything you would want from a store. Customer service was really good and helpful at checking out aswell.

The store is pretty nicely arranged. I thought it refreshing that I had 2 associates asked me if I was finding everything. That was really nice to hear.

We’ve been shopping here for a while and whenever an item is on sale, they very quickly run out on the first or second day and do not restock the items.

Someone ordered groceries for me through the delivery app recently from Denver. Both the milk and grapes spoiled after 3 - 4 days after being delivered

Service was fantastic and quick. A staff member helped me find everything and even offered to get me what i needed. Starbucks was fantastic as well!

Great street corn Outside, fresh seafood selection, nice produce and awesome sales, plenty of parking and affordable selection...very helpful staff.

First time in the store, and it is set up great. They have everything you looking for. So if you innthe neighborhood make sure to stop by.

I almost always find exactly what i want. For a few things, i have to wait until their own season! Pumpkin pie, fresh turkey, plums.

RANDALLS MIGHT I SAY BEEN NICE. RANDALLS GAVE ME LIFE. NICE PEOPLE WHO HAVE YOUR SIDE. THEY DEFINITELY LOVE GANGSTAGOD CURRY PRIDE.

Two hard working women work inside pharmacy was real helpful ! Took they time and help me out! Thank for great customer service!

Love the Kosher deli. Delicious options in hot case, grab and go foods, sushi, and menu options for burgers or sandwiches.

Very clean store. The pharmacist are friendly and helpful. The cooked meals are food. Wish they had a salad bar.

Had the Best Fried and Roasted Chicken at the baby shower. Delicious, Affordable with No leftover. Great service

I just came in to buy a monster. My card wasn’t working for an Apple Pay Jose G is a real one bought it for me.

Great supermarket. Had everything I was looking for and were helpful in helping me find what I needed.

Like Randall's employees are awesome. Four stars because they didn't have advertised items in stock.

Very clean and inviting store prices are a little bit more than others but I guess it's worth it

Employees rude cashier rude couldn't clip a coupon on my phone so they wouldn't honor sale price

Great meat selection. Very clean store. Expedient service. Groceries attractively displayed.

Clean, courteous, friendly staff well stocked shelves, roomy aisles/pathways

nice and they have everything I could need I definitely recommend them.

Nice place for groceries. They offer a variety of discounts

Best neighborhood grocery store Kind of expensive though

Nice clean store. I always find what I'm looking for.

OMG! This pastry are really good. …

extremely over priced but great fruit