We applied here more than 5 weeks ago for an online tourist visa and they haven't even checked the documents. Had to cancel all the tickets and bookings. And they are very rude when you try to reach them on the phone. What a waste of time and money!!

It was not a good experience trying to get through phone calls but eventually got to speak to a real person. The answering machine was full, I can’t even leave any message if I wanted to. Had to use my patience to repetitively dial at least

We applied our thai visa through Royal Thai Embassy Ottawa, our applications has been submitted for a week and nobody check it which got me worried because it’s getting close to our trip, I emailed them, they don’t reply. I then decided to

I was expecting a pretty dismall service based on the previous reviews, but I had a relatively simple VISA question to which I had an answer in a matter of seconds. Someone picked up the phone almost instantly and gave me the answer right

I had a really good experience with the Royal Thai Embassy in Ottawa. I contacted the embassy beforehand regarding the documents I needed for a tourist visa and they usually reply within 3 business days. I personally drove from Toronto to

Horrible customer service. Called several times, was put on hold just to be hung up on. The staff have no desire to awnser simple questions such as "How long must I exit Thailand in order to re-enter without a visa for under 30 days (1h,

We usually applied our visa through Thai embassy Vancouver and they only took 1 to 2 days to approve our applications. This time we applied through Ottawa because of the province we are from, we called to asked about the application and

Worst service. Nobody is there to answer phone calls. The only option is to go there physically if for emergency reasons. Emails are not being replied. My passport has been sitting in their office for more than a week with no signs of

I just wanted to make sure that the visa and consular service is getting a proper review as things slowly open u in Thailand I know that more inquiries and applications are coming through. I was able to get my visa very quickly and

Worst service Ever, you called them. you asked any questions she will reply you that give her your email and read instruction by yourself. There is no need for human pick up the phone worst than a automated telephone service

Difficult to get through on the phone, called multiple times to which I was told I would receive my visa before my flight, it’s now the weekend and they are closed and I will have to change my flight.

dollars now charge eight hundred. The only Canadian government bureaucratic achievment of this level must be the Phoenix project No answers to e- mails. No way to telephone

When you get through, things are great, but clearly the embassy is understaffed. Maybe the Thai government should divert funds from submarines into embassy staff.

Very happy with the service to apply for a new Thai passport. The staffs are very friendly, patient and care. Can't thank you enough :)

It is always a pleasure going to the Thai Embassy in Ottawa. The staff there are extremely friendly and the process is fast.

Always extremely fast and efficient in processing my visas. Staff on the phone are also friendly and accommodating .

It been 23 days already but still not give me any update of my visa and I had a flight in a next 3 days.

Excellent service. We had an urgent question and they were there to help.

Stay away. They will take your money and you will not get your visa.

Good service.