I called the 1 800 number to ask about the Scottish Highland rail and sail tour. The first person I spoke to admitted to being new, and knowing little about the tour. The second person I spoke to seemed intent on discouraging my wife and I highlighting all the negative sides of the trip with special emphasis on the length of days, the late meals, the fact that there were no elevators in the hotels, etc. Despite the fact that I identified the trip she seemed to have no knowledge of the the one hotel where in the 16 day trip you stay for 10 of the days. I also asked if my Air Transit seats could be upgraded. The answer was that I would have to do that myself. Suggesting that I would like to talk to someone on Sat. at the Toronto office I was informed that the location was closed on Saturdays, Later in the day I called again speaking to someone who was a long time employee and very pleasant. When I inquired if I could talk to someone who actually was familiar with the tour I was informed that it was new with only two previous departures. The response was that it was run by another company and it would be impossible to talk to anyone who knew the trip. Even though this 16 day trip spent 10 days at one location it was clear that information about the particular spot was not available. It was also clear that that the degree of fitness described was the regular information given related to European trips and not to this one in particular. This details regarding the strenuous nature of this particular trip were not supported by the company's brochure. It is very unfortunate as this looks like a very interesting journey.

The Dubai/Persian Gulf Cruise was our first tour/experience with SDT. SDT did not disappoint us. SDT was recommended by a friend who travelled with the company. We were 3 couples (20 travelers in total on the tour); our group of 6 all agreed the tour was far beyond expectations. From the arrival at the airport, accommodation, meals, tour manager, tour guide, tour bus/driver ALL excellent. Our tour manager, Ruby, was amazing. She was always available to ensure all services as advertised were delivered and kept the group up to date on our itinerary, times of pick-up etc. Ruby made herself available to respond to any questions on the accommodation, tours, etc. It was a pleasure to be in her company both professionally and “off-duty”. Our tour guide in Dubai, Faheem, was very courteous, punctual, accommodating, deeply knowledgeable on the history, culture, architecture, etc. of Dubai and the UAE. He has a good command of English and spoke in a polite and confident manner. There are average tour guides, and there are guides you remember forever, Faheem falls in the latter category. The Costa Toscana cruise of the tour was also very well organized (check-in/check-out), group dinners, cocktail night organized by Ruby on the ship etc. Again, Ruby was present to ensure the group had an enjoyable time and memorable experience. The Entertainment on this ship was fantastic and enjoyable; excellent variety for all age groups. We understand SDT have no control regarding service on Air Canada flights, maybe other airlines should/could be considered for this destination/future tours.

I was on the same tour with Ann and I completely disagree with her positive review of our tour manager. I have traveled alot and IMO the tour manager lacked the basic customer service, personal and communication skills one would expect from someone in her position. She offered little to no commentary and explanation along the way and even derided an excellent guide (Patricia) for doing so ,once she was gone, "for doing too much talking". She was also apparently involved in a number of conflicts second guessing our highly professional driver resulting in at least one huge parking ticket, probably paid for out of saved entrance fees.Also, contrary to review below, the guide actually skipped destinations set out on the itinerary for dubious reasons, apparently at her convenience on a moments notice and at her sole discretiion.I called midtrip and left a message complaining to the company about the guide'sbehaviour but I never heard back from them, although a rep there promised someone would get back to me. To top this off the tour manager left a paper containing my personal , confidential health information on a table accessible to all, at the farewell dinner.There was no request for feedback or other customer satisfaction surveys distributed after the tour so it is clear that in fact the tour company did not investigate or take my complaint "seriously " in the least. Had someone at least called me back to follow up, as promised, I might have not felt so inclined to post this review.

France (Paris, Avignon, Nice) We have been on numerous tours in the USA, Australia, Europe and Great Britain with other tour companies. The France tour with SDT was inadequately planned and managed. We went with SDT because many friends had great success with them, but sadly not us. Issues -Tour guide was extremely unorganized. No French language skills. No way to communicate with her except face-to-face. - On arrival in Paris no-one to lead us through the maze to baggage. - TOTAL confusion in boarding the train for Avignon -- no assigned seating, a miracle no-one was left behind. - Tour guide did leave a tour member at one bus stop - incredible! - Sceduled dinners did not feature French cuisine to our satisfaction. No choice of entree. - One sceduled dinner was at a restaurant that was totally unprepared and the meal was pathetic. Many of us left and bought our own dinner. Doesn't SDT pre-check these places? - Tour guide could not find our scheduled restaurant another night - After some meals, no organized transportation back to the hotel. Sure some folks can walk but remember this is a 'seniors tour and we're in a foreign country/city and have had some alcohol! - Only the first hotel in Paris was of the quality we expected. The rest, barely met 3 star rating. All-in-all, we really enjoyed the various places we visited. SDT just didn't do the things they should have to make the tour extra special.

There were 16 of us travelled to the Holy Land on 14 Nov- 17 Nov with Sandra Wood, our Tour Manager. It was trip of a lifetime for me making this journey on behalf of my late husband. Sandra was awesome as a manager, calm and caring. Nothing was too much for her to handle on our behalf. Gil, our Tour guide in Israel was very informative and worked well with Sandra in all aspect of our tour. He is a great guy and got us hooked eating the fat juicy dates, practically on a daily basis!! The group got on very well and we had lots of fun and laughter especially at our evening meal times. Swimming in the Dead Sea was exhilarating!! Lots of history learned on this tour. In my opinion, the single supplement at $2,290.00 was too much for a single person. However, I enjoyed my trip as it is filled with great memories and friendship made within the group. Sandra, you are a good person. Hopefully, will crossed path again with future tours. I have rebooked tour for Spain and Portugal for March 1-21 as the earlier dates were cancelled. Too bad I will not make it for Greece in April. Wishing you and your family A Merry Christmas. Mrs. Jenni Gordon

Really enjoyed the trip to Greece. Sandra Wood, our tour director was professional, friendly, caring and fun! I found the local tour guides in Athens were very passionate about the history and archeology of the sites, but it was very in depth and too detailed, a lot to absorb. They did not read their audience well as most were overwhelmed and very tired. A simple, interesting and abbrieviated version of the ruin sites would have made it more enjoyable. Days were very long and tiring in Athens. The island of Crete was my favourite, Santorini and Mykanos were lovely. Hotels were superior. Food was excellent throughout. I have travelled with Senior Discovery Tours at least 6 times previously. Just returned from Canary Island's trip this year before heading on the Greek adventure. My very favourite was the first one I took ... South Africa ... but I was 10 years younger then!

I’ve been on many tours and this has to be the worst . It look fantastic on the preview but what it doesn’t say is that you are in one hotel. For all your meals Breakfast , lunch and dinner buffet style ,And it’s not very good. I’m in Spain I should be getting tapas and Spanish food. And the hotel is packed you can hardly move. I would not recommend this to anyone. Buffet are not such a good idea, with hundreds of people touching the same serving utensils, it’s not healthy and can spread Covid. I don’t think this company cares much about your health. If this kind of dining is OK with them.

Covid has had a drastic effect on the travel industry. Our experience in early 2020 with two tour operators (SDT and rocky mountaineer) demonstrates how well they responded to cancellations. We cancelled our trip with SDT 4 weeks before the scheduled departure and received most of our funds. We cancelled our trip with Rocky 5 months prior to departure and lost 50% of the deposit (check out user postings for verification). In our situation timing obviously made all the difference. We will be using SDT when conditions allow. Rocky on the other hand not in our life time.

I called Senior Discovery Tours to inquire about a tour for my parents as I wanted to get them a special anniversary gift for their 50th this year. They havent travelled much in the past so I felt more comfortable getting them a guided tour. I told them my dad had a hip replacement last year and they were super understanding and helpful. The agent was very nice and recommended a less active tour and gave a few options. I think I'm going to go with the Norwegian cruise and I think they will love it. I can't thank this company enough for being so nice and helpful!

This was our eighth trip with Senior Discovery tours (Italian Riviera and Tuscany), and the last two, since the pandemic, have been disappointing. From long airport layovers in Paris, to hotels that are not first-class, to too many so-so dinners in these hotels, to excursions that are long and tiring for seniors, my husband and I feel that the quality of this company's tours have slipped. SeniDiscovery Your trips is no longer exceptional. We did enjoy the company of

Our experience with Senior Discovery Tours was fantastic from start to finish. Our Tour Manager, Patrick Caria, went above and beyond at every turn. He was experienced and knowledgeable, patient and informative. The tour itself was well designed and as advertised. We feel we were treated very well, learned and saw so much of Italy, and that we got great value for our money. We will definitely consider traveling with Senior Discovery Tours on our next adventure.

I paid $8,200.00 for their China/Yangtze River trip with a tour manager who could not speak Chinese, who had never visited many of the locations, a number of bypassed historic sites, a dangerous nighttime trek to the MV President Prime ship, a cabin up-selling scam once on board and, a tour scheduled during two Chinese holiday travel crushes. Pathetic. An amateur operation profiting off older travelers. Never again with Senior Tours Canada Inc.

My wife and I just returned from a trip to South Africa,Zimbabwe and Botswana. From beginning to end this trip was magnificent. The success was due to the excellent tour management of Barbara Barde and the in country tour guides Peter and Juanita. I can only say that this company has never disappointed us. It was only my second tour and my wife’s fourth. We will travel with SDT as long as we can

I would not recommend this service. I dealt exclusively with Tikva when planning my vacation a few months ago but opted out because of her unprofessional, rude attitude. Not sure how she was hired to deal with seniors! Not a good look for the company. A couple of my friends had said the same thing. This is a great idea for a service, I just really wish you had better reps to represent you!

My husband and I cannot say enough great things about Senior Discovery Tours. The booking and everything leading up to the trip was excellent. The trip itself was stellar! Everyone we encountered from the company was super friendly and a pleasure to deal with. We can't wait for our next trip, we're just trying to figure out where we want to go. Thanks Senior Tours!

My wife and I just got back from a trip with Senior Tours and, let me just say this, it is the ONLY way to travel. It is stress-free from start to finish and that's exactly what we wanted. We were literally away on the current trip already planning our next trip. Many thanks for the amazing experience!

Senior Discovery Tours has been around as long as I can remember and I'm a senior! Professional team, good service, they take care of you. They are very careful and prudent around the covid 19 pandemic risks. My parents traveled with Senior's and so have I. Highly recommended!

I recently went on my third trip with Senior Discovery Tours to the Maritimes. I really enjoyed the trip . . . from the beginning to the end. . . Our tour guide, Barbara Barde worked hard at ensuring that we were organized and saw everything. Fantastic!

All I can say is thank you, thank you, thank you! We wanted an amazing experience and that is absolutely what we received from start to finish. Everything was so stress-free and easy. A true pleasure to work with. I'll be back for another trip soon!

Senior Tours is truly a pleasure to work with. They are completely committed to providing a stress-free travel experience. The customer service is first rate, as I asked a lot of questions, and they took the time to make sure I had all the answers.

An excellent experience from start to finish. When booking the trip, the team at Senior Discovery Tours were all so friendly and made sure my wife and I were well taken care of. The trip itself...there are no words to describe just how

Socially irresponsible, refusing to refund old folks who's lives would be in danger due to travel during an epidemic. Behaviour like this poses not only a threat to the lives of their clients but a threat to Canadian society. Shameful.

My husband and I have traveled many times with Senior Discovery Tours and have always had an excellent time. We've been to China,Hongkong Romania, Bulgaria different cruise tours, Croatia, Spain , Portugal and Newfoundland New York.

I have traveled with this company three times. The whole package from home pick-up to fabulous meals and tours is certainly worth it. I also like that they offer some tours where you stay put for a week or two and do day trips.

Just read they won't offer even partial refund to seniors amid this global health crisis. Clearly they don't care about senior wellbeing. I would advise people against using this company.

Excellent! Only 5 stars.....I would give them 6 Traveled toNewfoundland & Labrador with Senior Discovery. Our tour guide Margaret Mueller and driver Gary couldn’t do enough for us.

Tour Manager was fantastic, very knowledgeable, helpful and fun! Office staff have been very friendly and willing to help. Loved the Tour in Sicily.

Awesome tour manager Sandra was my 1st experience. Will continue to book with Senior Discovery Tours as they are superb from start to finish.

Had an amazing trip and experience. Recommend Senior Discovery Tours to anyone who wants to be well taken care of.

Seniors beware! This company also blocks people who give negative but truthful comments. Shame and do unethical!

Loved it, well run company...our Tour Manager, Daryl Dutton was absolutely awesome!!! Definitely recommmend!!

Small park and community center surrounded by nice neighborhoods. Kool place and nice peaceful people.

Doing a great job looking forward to working with you guys on a safari to kenya

The rudest and most uncaring people work here. Would never use them again.

Have travelled twice with SDT. Had tremendous experience on both trips!

Larry Smith is in the right. Good luck handling this PR disaster.

I had wonderful trips with this company. They always deliver.

Just awful, a total scam. Would never recommend to anyone.

Friendly staff and great selection of tours.

Best ever