The Express Restaurant - Italian Eatery is a Italian restaurant located at 349 Grays Rd, Hamilton, ON L8E 2Z1, Canada. It has received 860 reviews with an average rating of 4.4 stars.
Monday | 11:30AM-9PM |
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Tuesday | 11:30AM-9PM |
Wednesday | 11:30AM-9PM |
Thursday | 11:30AM-9:30PM |
Friday | 11:30AM-9:30PM |
Saturday | 11:30AM-9PM |
Sunday | 11:30AM-9PM |
The address of The Express Restaurant - Italian Eatery: 349 Grays Rd, Hamilton, ON L8E 2Z1, Canada
The Express Restaurant - Italian Eatery has 4.4 stars from 860 reviews
Italian restaurant
"I hate giving low reviews but this experience deserved it sadly"
"Unfortunate experience for our wedding anniversary dinner tonight"
"I have been here 2 times in 4 years and both times I have been confused by why so many people think it is great (hence the 4 yrs in between visits)"
"Sunny & Team, thank you"
"Just moved to Stoney creek and not familiar with what's in the area"
I hate giving low reviews but this experience deserved it sadly. We went for Mother’s Day dinner, 8 people… including two children. Reservation for 7pm. Took us 2.5 hours to complete. Not by choice. We have been here hundreds of times and have always loved it… known to be a bit on the slow side service-wise, but last night was insane. Food came out all at different times… spreading from 7:45-8:45… an hour gap between the first person and the last. The last person basically ate alone. Pasta was changed on one order bc they “ran out” of a style… but wasn’t told until the meal came out… a heads up would’ve been nice. Food was mediocre at best last night. Service was meh. Asked for the bill so we could have the last person eat quick and pay to get the kiddos home and server completely forgot and didn’t come back for yet another half hour. No refills on water. Or asked if we wanted another glass of wine…. One drink pp… 2.5 hours. Management needs to figure that out. We visit often and won’t for awhile now… so many other local restaurants to drop $400 at, where the experience is so much better.
Kid-friendliness
Def lots of room and space for kids and a loud atmosphere so no need to be worried about children distracting anyone
Unfortunate experience for our wedding anniversary dinner tonight. The server was kind; however not very attentive. Didn’t ask if we wanted re-fills on our beverages (we ordered beer and wine, but would’ve loved a glass of water as well). My meal came with a long piece of dark hair in it. Thankfully I noticed right away. The server was very apologetic and we were totally fine about it (things happen), but what was a bit off putting was that the only compensation for that was free coffee or espresso after our meal (both of us do not drink coffee past 12pm). We weren’t looking for a free meal whatsoever, but considering it came with a hair in it and then my husband had to sit with his meal while he waited for mine to be re-made…it just left a bad taste in our mouths regarding customer service. We aren’t the type to make a big deal, so we didn’t say anything but needless to say I guess we are the type to write a review and likely won’t go back to this restaurant.
Food: 1
Service: 2
Atmosphere: 1
I have been here 2 times in 4 years and both times I have been confused by why so many people think it is great (hence the 4 yrs in between visits). Last night I had the seafood spaghetti with the white wine sauce (they have a different name for it). It came with about 6 mussels, 4 calamari rings and 1 shrimp...1 for $30. There was lots of pasta and sauce but the sauce sadly had no flavour and the pasta was just ok (I thought they made it fresh in house, but I don't think so). Last time I went 4 years ago with my daughter we were both very disappointed with the pasta and likened it to something you'd get heated in the microwave from Boston Pizza (another place I don't understand the hype about). The server was good, although he left us sitting without offering to get the bill for about 20 mins until I got up and found him. I never recommend it, but the parking lot is always busy so maybe its just me.
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Sunny & Team, thank you. Thank you very much!! Our Staff Christmas party was the best I have had in many many years. Not only was I blowing away by the service, and quality of the food, but so was my team. We left full, but wanting MORE! Leftover bags are needed when visiting your restaurant. My team enjoyed the night and have been talking about the dinner and outing for over a week now! Your staff (family, and yourself) went up and beyond for us, and we cannot thank you enough! We will definitely see you again!
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Vegetarian options
Staff really enjoyed the food! Large portion and brought some home!
Dietary restrictions
Asked and we received. Vegetarian and Gluten free options were provided
Just moved to Stoney creek and not familiar with what's in the area. So I googled Italian restaurant and this place popped up. I read some reviews and decided I had to experience it for myself. My husband wanted seafood pasta and I wanted pizza. I have to say, hands down for the most authentic and delicious Italian meal we enjoyed. Our server was very pleasant and smiles. We enjoyed some wine, the grilled vegetable salad, seafood pasta with homemade fettuccine which reminded us what my mom use to make and the arugula pizza, amazing. Good value too, reasonably priced. We will definitely return and make this our go to Italian restaurant now that we moved here. Great job to the staff!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Every December I'm in the area for Krown rustproofing and come here for lunch. For over ten years now. Great value for what you get, nice home cooked food at decent prices. Harder and harder to find inexpensive yet tasty food and drink at a sit down resto these last few years. Recommend.
Service
Dine in
Meal type
Lunch
Price per person
$40–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Quattro Stagioni Pizza, Fettuccine Alfredo, Tiramisu, Ceasar, Grilled Vegetable Salad, Gnocchi Rosé, Chicken Marsala
Vegetarian options
Vegan and vegetarian options
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Parking lot behind the restaurant (free parking)
We live in BC but we are originally from Ontario. My wife and I drove past this place the other day and since our friends from out of town were coming over we thought we would give it a try. So very happy we did. Food was great, service was outstanding (thanks Roy and to that young lady always making sure our water was full). sure the place does not resemble a formal dining experience, but I don’t go to eat for the place but rather the food and the people. What a fantastic menu. I am a person who just loves Italian food. But these people take it to a very high level. I can only rate this 5 stars because it does not allow me to give it 10. Thanks again
Meal type
Lunch
Price per person
$40–50
My family stopped here on a whim, one of my daughters has swimming lessons near by and we all had a hankering for some Italian. Once we pulled up and saw this was in an industrial part, we figured it would be hit or miss (spoiler alert, it was a hit). Hostess was nice, and our waiter was great. He brought crayons and papers for my daughters to draw on, suggested the ceasar drink which was delicious (though a hint too spicy for me). My wife had a pizza and loved it. My pasta was delicious and my daughters loved their food. I absolutely recommend this place and will certainly visit again.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
I wanted to express my sincere appreciation for the exceptional experience we had at your establishment during my son's engagement party. The service, cuisine, and hospitality were truly outstanding. The food was an absolute delight, with each dish masterfully prepared and bursting with flavor. What truly made the evening memorable was the warmth and attentiveness of your staff. Their professionalism and genuine passion for hospitality made us feel welcome and cared for throughout the entire event. Thank you for creating such a wonderful celebration and exceeding our expectations. We will definitely be returning and recommending your restaurant to others.
The taste was good….. but did your pasta machine break or is this on purpose lol?? I was genuinely confused why any italian restaurant would serve pasta like this. It was definitely handmade but sooo thick, as if your kid was making pasta for fun for the first time. Definitely need to flatten these out with a pasta roller so it’s not so thick and doughy. I only had a few bites. It’s a shame because the sauce was good. The cheesecake and free bread was pretty good though.
Service
Dine in
Meal type
Lunch
Price per person
$30–40
Food: 3
Service: 4
Atmosphere: 3
The food and The Express Stoney Creek is always phenomenal! Sunny and his crew do a fantastic job and I have never left feeling hungry or any less than 100% completely satisfied. Our server tonight was Roy and he was so attentive and helpful. He was on top of every part of our experience. While you’re at it, if you are planning a wedding, check out Galileo Gardens. All the food is homemade with love.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
The staff are very friendly. We had server Asuka, and she made sure we were well taken care of during our dining experience. The food is some of the best Italian food around! If you want authentic Italian cuisine this is the place to go! I highly recommend The Express in Stoney Creek.
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Penne Bolognese, Fettuccine Alfredo, Spaghetti Aglio E Olio
Love your food. And I’d give you a five, if it weren’t for your portion sizes. Everytime I add a chicken breast to my entree, it’s not a full chicken breast! And your meatballs get smaller with each order! You’re going to have to change the description to porpettini! I don’t mind paying your prices, but give me a fricken meatball and not a fricken porpettini!
Service
Dine in
Meal type
Dinner
Price per person
$100+
Food: 4
Service: 4
Atmosphere: 4
Food is amazing, music is good. The building is a little outdated but over all a great experience. Mallika was our server and she was so pleasant and sweet. Would ask to be in her section again.
Service
Dine in
Meal type
Dinner
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Penne Bolognese, Risotto Alla Vegetariana
Parking space
Difficult to find parking
Parking options
Free parking lot
We recently booked The Express for a Celebration of Life luncheon for my Mother. I cannot say enough positive things about our experience. The owner, Sunny, was tremendous to deal-with. We received many compliments from our guests on both the quality of the food and the excellent service. I have no hesitation in recommending this restaurant and I intend to return there in the near future.
Service
Dine in
Meal type
Lunch
Price per person
$40–50
Just had my bridal shower here last weekend and honestly it was so beautiful! The staff were amazing & so attentive, the food was nothing short of delicious! They made my special event one to remember, thank you to Sunny,Jessica and the rest of the staff that help co-ordinate my bridal shower! Also the set up was so beautiful! If your planning a wedding definitely check out their venue @Galileo Gardens
Food: 5
Service: 5
Atmosphere: 5
Had to book a family gathering checked out of a few places, but nothing really caught my eye . Then I met with Sunny from the Express. Great guy to deal with very pleasant and offers a great selection of food. The food that they served at the family gathering was excellent. The server Manuel was great. I would highly recommend express for other people having a family gathering. They also have a great lunch menu and their pizza is great.Thanks again.
We came at 2pm for a late lunch. The waiter was super nice and friendly. We had everything we needed : pizzas were good, pasta for children in a very good portion !
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Vegetarian options
Pizzas, pastas and salads with veggie options
Parking space
Plenty of parking
Parking options
Free parking lot
Food was good, not worth the price for lunch $25.00 for ONLY pasta, no drinks, salad etc.). Plus they charge $3.00 to change sauce option from "spicy" to just tomato!? Our server was excellent. The location is in an industrial area, so atmosphere is lacking, but otherwise a solid 3 starts, based on value vs. taste (cheese ravioli was hard, but sauce was very good).
Food: 3
Service: 5
Atmosphere: 2
Food was excellent and service was even better. Thank you so much Ishika for making our date night special. Highly recommend you check this place out and there location in Burlington
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Penne Bolognese
Parking space
Plenty of parking
Parking options
Free parking lot
I really like a lot of things on the menu. They have lots of good options, if you have a chance to go for lunch and try a panini they are very tasty. Service however is not the greatest. Every time I have gone there was one girl who always takes great care of us but good luck if you don't get her. Probably better to take out from here than Dine in
Food: 4
Service: 2
Atmosphere: 3
It was great, beautiful atmosphere was in the first room with a fireplace, cozy and the food was amazing. I'm impressed and will go back! The service was great, too. The soup was awesome highly recommend.
Service
Dine in
Meal type
Dinner
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Penne Bolognese, Ceasar, Gnocchi Rosé
Took well over an hour for my food to arrive. Arrived cold. Pasta was cold and dry, chicken parm was decent but cold so not very good. East side Mario's is better and East side Mario's is a 2 out of 10 like this place. I will not be ordering Italian from this place again.
Service
Delivery
Meal type
Dinner
Price per person
$50–60
Food: 2
Service: 2
The pizza was loaded and evenly cooked! The food is always excellent here but was even better today. Service is always super friendly. All I would suggest would be to update the chairs at the Stoney Creek location. A fabric chair is not wipeable!
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 4
Food and service is great, but atmosphere and surroundings inside the Stoney Creek restaurant are not as nice. Definitely check out the Burlington and Westdale locations if you care more about décor/dining experience, but note that the food is good at all locations! They are doing renovations at the Stoney Creek location so it will probably change things up in the future!
delicious pizza, the crust is nice and thin. service was great, even though we kept adding on to our order! the hawaiian pizza with prosciutto is a must-try (even us italians approve). the tiramisu is also very good, but maybe consider expanding the dessert offerings or adding gelato haha
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Italian express eatery was awesome the food was amazing especially the Alfredo and Tiramisu! We had an awesome server named Asuka :)! She was very friendly and polite. My new favourite spot.
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Tetrazzini, Fettuccine Alfredo
The food was delicious! Aska was our server and she was excellent. We wanted for nothing. This was our first time but not our last!!! They made a special entree for me!
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fettuccine Alfredo, Express, Ceasar
Roy was our server and very on point with specials and very professional enjoyed the night and the food was Impeccably delicious. Would Definitely tell all my family and friends to go here again.
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Express
Had an event at The Express this past weekend - was an amazing experience! Sunny and his team went over and above to give my family and guests an unforgettable experience. Days after our event, our guests are still talking about how amazing the food was! Thank you! Joe.
Service
Dine in
Meal type
Dinner
Price per person
$40–50
What a stellar restaurant! I want to come back to try everything on the menu. Our waiter Roy was absolutely fantastic! See you again
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Express
Parking space
Plenty of parking
Food was great and plenty for a team of 23 people. Service was great and food was hot when it was served! Loved having a little private room so the swimmers could mingle while eating. Thanks Sonny and the team at The Express for another fantastic party!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Visited today with my family of 6 (we had reservations) and were pleased with the experience. Service was amazing, atmosphere was great, and ohhh the food! We'll be back!
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fettuccine Alfredo
It was very good and they have lowered their standards. I was not impressed with the pasta this time around. The decor is very very dated. They have really no idea how to cater to gluten free people and have no knowledge really of it.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
The food is amazing! Love their margarita pizza, their Alfredo pasta sauce is very tasty and the shrimp with mushrooms, spinach and goat cheese with white wine and lemon sauce is delicious as well! The place needs some renovations that's why I'm giving just 4 stars. The staff was very friendly. Recommended!
Amazing thin crust pizza!! We have eaten in many times, and recommend making a reservation...but as you can see we also order take-out often! (It’s usually ready in only 10-15 mins). Our go to is La Diavola - it’s got the perfect amount of spice!! Very tasty, with fresh ingredients and not too heavy.
Our dinners were all fabulous there were 5 of us and we all had different things and everything thing was delicious the dinning room was very nice, the staff were very friendly and attentive. Was a very nice night out
Service
Dine in
Meal type
Dinner
Price per person
$30–40
I ordered something else and they sent me pasta with pig in it. I dont eat pig!!! Waited an hour on an empty stomach to receive the wrong damn thing!!!
Service
Delivery
Meal type
Dinner
Price per person
$30–40
Food: 1
Service: 1
Atmosphere: 1
The Spaghetti aglio e olio with peperoncino is really delish! Service is very friendly and prompt. I would give it a 5-star rating if the atmosphere were cosier, but I do appreciate a restaurant where you can actually have a conversation without shouting or straining to hear.
My step dad has been going here since it opened and just brought me for my first time. The food is consistently delicious, well-made and very authentic. Everything is excellent but he personally recommends the pizza and pasta. I'm happy to have found a new regular spot! More
As always, a great experience at The Express! Been a few years since I have been here and it is still a quality restaurant.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
La Diavola Pizza
Visited this place for the first time and had a wonderful experience! Food was scrumptious. Anchal proved out to be an excellent server. Her suggestions were bang on and she was really courteous. Will definitely visit the place again. Keep up the good work team!
Beat ravioli I’ve had in Canada. Aska was our server and she was absolutely amazing. Loved it.
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Express
Food was good but they forgot one of our orders through skip. They asked if we wanted to pick it up. No we ordered delivery for a reason, was supposed to hear back from them but they did not seem to care.
Food: 5
Service: 3
Atmosphere: 4
The Express is amazing! The food was fresh and so delicious. Our servers were so friendly, attentive, and thoughtful. They made our celebration run so smoothly. The Express made our event so perfect. Thank you! - Adelmo, Carmela and Anna D’Amico
The food was great. Our waitress (Asuka) was very polite, attentive and always had a smile. Very enjoyable evening.
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Food: 4
Service: 5
Atmosphere: 3
Food is quite good. The decor doesn't seem to fit the quality of food. I'd bet this place could pull off a high end restaurant if renovated nicely.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 4
Atmosphere: 3
Sat down at 5:30 and ordered drinks and meals. By 6:30, we still hadn't gotten our food and we informed the waitress that we had to leave by 7. She said that she would tell the kitchen to hurry up and then she came back a few minutes later
Had an amazing dinner. Would definitely come back. Highly recommend. I guess dint have such a delicious pizza since very long. Thankyou
Service
Dine in
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
I wouldn't recommend, nor will I ever go here again. I had asked for no garnish, but my dish came with garnish. The plate was returned back to me with the garnish mixed into the dish as if I wouldn't notice. Another member of my party
We ordered food from The Express Restaurant for our son's first birthday. I can't say enough good things about our experience! Sunny was so friendly and easy to deal with. The food arrived hot and on time. We ordered Penne primavera,
We celebrated our son's confirmation at the Express Restaurant at the Stoney Creek location in May of this year 2022. From start to finish everything was incredible. The food was plentiful and perfectly seasoned. The wait staff were
Extremely thin crust pizza. My dreams come true. Lots of cheese too. Fast service, ready on time when I got there. Next time I might try with pancetta . This was extra pepperoni, BTW.
Food: 5
Service: 5
Roy was our waiter today and he was absolutely amazing food matched them experience
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Anchal was our server and she was fantastic! Big portions and very tasty food
Service
Dine in
Meal type
Dinner
Price per person
$50–60
Food: 5
Service: 5
Atmosphere: 5
Great Food and Service! We had our family reunion here with 50 people! We have been coming here to eat for the last 30 years! Very highly recommended!
Food: 5
Service: 5
Atmosphere: 5
Had our staff Christmas party. Great staff and atmosphere. Food was delicious and portions sizes great. Definitely will be back for more
Food: 5
Service: 5
Atmosphere: 5
Good service. Unlimited freshly baked bread provided while you wait for your order (It's really easy to get full off of the bread). The food is great and the location has a wood-fired oven!
Had an incredible experience here. The food and service was amazing!! Will definitely be coming back, I recommend this restaurant to anyone who hasn't been here to check it out. 10/10⭐️
Amazing place! Food was delicious. Prices are good for portion size. 5/5.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
Good calzone. Stracciatrlla was more like minestrone. Should be with eggs etc.
Service
Dine in
Meal type
Dinner
Price per person
$30–40
I love this place. It’s absolutely delicious. The pasta is cooked perfect every single time. I recommend this to anyone!
Food: 5
Service: 5
Always wonderful at Express…food, kind staff take excellent care of us.
Service
Dine in
Meal type
Dinner
Price per person
$60–70
The Express continuously offers the highest quality food and service, it is our go-to for our office catering and in restaurant dining. More
Very spacious restaurant, great service, nice staff and the food was so good. I enjoyed celebrating our anniversary here More
Love it, always they are who I think first for any of my celebration , great food excellent service highly recommend it.
Had a wonderful meal the food is excellent will go back the gnocchi osso bucco was to die for
Servic…
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Great place to eat at reasonable price. Large portions. Always my favorite.
Meal type…
More
loved the food and Anchal was wonderful will definitely come back.
Meal type…
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195 reviews
Laneway cross from St. Paul's Church parking lot on, Park St W, Dundas, ON L9H 1X2, Canada