The Gym Group London Alperton is a Fitness center located at The Atlip Centre, 197 Ealing Rd, Wembley HA0 4LW, United Kingdom. It has received 754 reviews with an average rating of 4.4 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of The Gym Group London Alperton: The Atlip Centre, 197 Ealing Rd, Wembley HA0 4LW, United Kingdom
The Gym Group London Alperton has 4.4 stars from 754 reviews
Fitness center
"I am preparing myself to compete in 2023, it took me 26 minutes to resign from this gym"
"I’ve been their member since they started the branch in our area but it has been getting worse by the day"
"To say that it is a basic gym is still understatement"
"I used this gym for years"
"Signed up to the gym - only to find out it’s closed for the next 2 days for some maintenance work"
I am preparing myself to compete in 2023, it took me 26 minutes to resign from this gym. I've been to gyms around the world and i have never seen it this bad. I train with the gym for years now, used to go to Stepney Green, Acton, Fulham and West Ealing. Recently moved to wembley area and chosen The Gym Alperton as my new home gym. I can't express how bad the gym is, literally, comparing to any other The Gym branches i have been too, it is really bad there. This gym costs me the same as Fulham branch and the standard of equipment, facility and lockers is below any expectations. Someone mentioned in other review that equipment is missing parts, which is true, i couldn't use around third of equipment that day i was there due to missing locking part. Equipment is dirty, rust is falling out of it, gym floor smell really bad. Maybe people got used to the smell, but i couldn't make it through the workout because of the odour. I have seen people stealing weights from each other and arguing about it. Some two blokes almost fought over bench. Group of youths occupying spaces and literally standing there and talking whilst equipment remains unused for minutes. The gym culture does not exist there. Sorry to say this, but as mentioned i am the gym client for years and had to move to Wembley Central after the first (and last) visit in Alperton.
I’ve been their member since they started the branch in our area but it has been getting worse by the day. The equipment and machines are not great, Showers and toilets are always dirty. Cleaning staff are nonexistent, PTs and Managers are never seen anywhere and the worst part is the parking. I thought it’s cheap for a reason until I kept getting car park penalties. I emailed the branch manager to assist with the issue as I clearly remember registering my car in their registration device( sometimes I enter twice just to make sure), he didn’t bother replying to my emails. But I’m guess they get a percentage of the penalties the branch generate from their members so why would they. In short I ended up paying one year’s worth of membership in parking penalties. If you drive to the gym I suggest you stick to gyms like virgin active Nuffield health and David Lloyds because if you take into account the parking penalties you well get your moneys worth in better clubs where their service and facilities are much better. It might even be cost effective.
To say that it is a basic gym is still understatement. First one I'm seriously thinking of quitting after the first month for hygiene reasons. No paper towels to clean sweaty equipment, dirt everywhere, ancient machines in poor shape or beyond service life and I have never been able to get the number 2 done here, because of the repulsive state of the toilets... Nów after posting a photo of their toilet I have been removed from the guest list, long before the end of the first month of my membership here. This is a bit of lame reaction - rather than fixing the problem they choose to shut people up. The review is here to stay, now at one star for the breach of contract on your part. Whoever choose to purchase a subscription will see by their own eyes what you represent anyway...
I used this gym for years. Facilities at other ‘the gym groups’ and low cost gyms are way better in comparison and almost importantly maintained better. Initially the PT’s were great from back in the day (Bernard) for example but things have got worse and worse. The parking situation is awful at busy times and when the reg machine doesn’t work you will get a ticket automatically. I moved address and got a ticket about 3 years ago, the gym manager said he’d take care of it but forgot. I then got harassment letters from UK Car Parking, and eventually escalated to a debt collector turning up at my old address and tried to file a ccj. Nobody was helpful I’m resolving and I ended up paying the ticket off plus court costs amounting to more than the actual fine itself.
Signed up to the gym - only to find out it’s closed for the next 2 days for some maintenance work. Went in today for my first session and half of the treadmills don’t work (not sure why it was closed for maintenance then) and there’s NO air bikes at all. Fix them treadmills and bring some air bikes, I’ve seen them in all the other The Gym’s. Also the wifi does not work. The gym is in an isolated place where you barely catch phone signal. So it’s hard if you want to watch workout tutorials or use the app barcode feature to get in an out of the gym. Very disappointed so far, I’ve been a The Gym member for number of years and this gym has a few issues and it’s lacking equipments.
Good place to go if you are a beginner, the staff are really friendly but, wont impeed on your workout if your a nervous person. There is lots of equiptment for cardio, in comparison to the ealing branch of this brand. If you are a weights person, I recommend the ealing branch over this one. The gym is kept very clean however, the lock to the womens locker room is broken and it is situated right next to the weight section which can make it a little uncomforable to get changed or shower in this premisis. For the price they offer, I would 100% say its worth it. Especially if you are not an experienced gym fanatic!
The gym is old and it’s being dismissed for so long, (I’ve lived in the area since 2013) and have been a member on and off since it. The machines are outdated, and the gym doesn’t have ac, so in summer days be ready to melt! The gym is extra busy recently so be ready to wait a lot to finish your training. Normally it will always have a broken machine specially in the cardio area. So after being tired of the frustration I’ve decided to end my membership and join a more modern gym, with update machines and ac. Best decision ever made
Stinky toilets almost always in poor state and locker rooms, overcrowded and machines once broken you can wait weeks for them to repair it, free weight racks very dangerous. But the worst of it all the manager. Threatening people to cancel their membership for silly reasons and being disrespectful and having a bad voice tone. Thanks to this gym I will never make a membership at any of the Gym places. They might delete the review. I definitely do not recommend you to waste your money on this gym and found a better one.
DO NOT GO TO THIS GYM. One of the members physically threatened me twice and there was only one staff member to deal with it at the time. The manager told him he's not allowed to threaten me and right after he threatened me again. Saying he's from the roads and not to test him, and saying to handle this outside. He said this right infront of the manager. Very unhappy with the gym staff and the bad atmosphere. This is not a gym for civilised people who want to peacefully do their workout.
Be cautious, if you are making your monthly payment to the gym by your card. You can't stop your payment until and unless the gym decides to stop it. My monthly fee for the month of April, 2023 was deducted by the gym from my bank account though I requested them to not deduct my monthly fee 10 days before the date of payment. Despite my several mails they are not refunding that unreasonable fee deduction.
The gym group Alperton have looked after me for many years. Best value for money and have 24 hours access is perfect for my work schedule I want to give a special shout out to Kevin the assistant manager. Very polite young man and is always smiling and engaging with members and making sure everyone is safe and working out hard. Many thanks guys
I joined about 3 months ago and it's a pretty decent gym. Has all the machines you'd find at any standard gym. The mat area for classes is very big. It is also well maintained and has sanitising spray bottles and tissues allocated around the gym to wipe down machinery after use. Has a free car park area for 2 hours which is ideal too.
A decent gym, well equipped (for my needs). The membership is reasonably priced. All the staff at this particular gym are very friendly and helpful. It might get too busy at times. Reasonably clean, ladies changing rooms are clean too, I have never used the washrooms so can't comment on it. Would definitely recommend it.
This is my favourite gym for years. I have been coming here since 2016 and it has been a great place to train. The staff are really helpful and always there to answer any questions. My favourite PT is Xadim. He really takes care of you and pushes you to your best self. Come and join!
Very good better than the other gyms in the area. Has pretty much all the equipment you'd need. Probably could improve the state of the toilets. If you can try avoid peak hours(7am and 5pm) then it is good, it becomes really hard to find equipment and space to workout.
Worst gym i have ever been to in London. Machines without pins to lock the weights, dirty, rusty equipment, smell in the gym is just awful. Do not bother joining because you will be surely disappointed. What a shame that management allows everything that happens there.
so I joined this gym last year, along with my daughter.. I really love coming to this gym the Staff and managers are absolutly delightful.. really helpful and friendly. I had a parking ticket issue and the lovely manager didn't think twice and sorted out straight away.
This gym is shocking!! Nowhere near enough equipment ( half of which is broken or in dire need of repairs). Changing rooms are a disgrace. Loads of lockers broken, showers smell like urine. Unless your a 5am gym goer it's a complete waste of time and money
Not a very friendly environment most of treadmills broke and not working. Most of the lockers in the change room look broken or look bent like they were broken in to. Quite a small free weights area so lots of people weighting even though
Quite a decent gym, I have regular PT sessions with Yasmin. Who is amazing, always pushes me to achieve my goals and keeps the session fun but professional. Highly highly recommend sessions with her. The gym itself is well equipped and
The gym refurbished the inner gym. But I don't understand why they did not replace the clock. ⏰️. Plus I was better when there were full length mirrors as sometimes you need to check that your feet is in the right position. …
Busy gym but understandable due to “new year new me” and great atmosphere. However I would personally recommend my personal trainer DAFONTAYE who’s motivated me to lose 19kg in the past 5 months and an awesome human being!!!!!!!
Is the staff there only when doin’ videos for Instagram ? Cause normaly there is No staff there. What if something happens with one of the people ? Also the gym is dirty. I mean they increased the price, but is not worth it.
SCAM GYM Not stoping charging after you cancel the subscription and says : ”THAT THERE’S NO REFUNDS”. Also the stuff think that they’re working at Berghain or something lol. Didn’t let me in because of my look.
Rude manager, who needs to take some lessons on the customer service and learn how to talk to customers. Will also suggest to go to the psychologist. And no - not going to send a review to your email address.
I have been a long standing member and very happy with the service, in particular Xadim was very generous with his time and feedback which helped me achieve my goals, as well as having a friendly manner.
Great community and environment, clean space equipped with everything you need. People are nice, PTs super friendly and approachable. Shoutout to Xadim and Sam for welcoming me into the family!
The outside of the building is unsafe. Crowds of people are always smoking weed and killing time. Although I don't feel comfortable entering and leaving the building, but it's VERY nice inside.
Xadim is a great guy. Very humble and knowledgeable. He listens to everyone who walks in and out of the gym. The fact that the other trainers are kind makes the gym a great place to workout.
Brilliant gym. Very friendly staff and quite helpful as well. The consumers here are also friendly, very motivating environment Variety of gym equipments for a good decent price per month.
I came to this gym because I had a goal to become lean and so far it’s working good. The staff is really nice and helpful by giving me advice on how to achieve my goals and what to not do.
The gym group staff members are amazing they are always around the help and I also started recently and they have been really helpful but also the gym community is awesome too.
This gym has no hot water! Freezing cold showers stingey corporation...after writing this message they cancelled my contract..the manager there is a real life snake don't trust
Great gym, staff members are very helpful and motivating. Great classes to keep you fit and healthy! This is my local gym so its very convenient to get to and open 24 hours.
I’ve been going to this gym for 3 months and I am satisfied with the staff and how they’re always willing to give me a helping hand. And help me perfect my form in the gym.
If you don't put back the weights Hulk will band you If you grunt even very quietly Hulk will band you If you don't touch your toes while stretching Hulk will band you
Just recently started here and I love it already. The staff are amazing and make you feel so comfortable. A range of equipment for all abilities. Would highly recommend
I signed up for the gym group in Alperton, friendly staff , clean and welcomed environment, I do come every day after my work and I am really enjoying my time in gym
Friendly staff, great equipment, great location. Friendly staff such as Trevor, Kevin, Yasmin, Imen, Xadim - they are willing to help if you have any questions.
The gym classes are amazing! You can easily loose weight! Personal trainers are really helpful. A lot of weights and friendly atmosphere there! …
It’s really good gym there’s 2 of almost every machine and equipment which means you can get your workout in real quick.And the staff are really nice
The gym is really useful as it is close by and there is free parking! The staff are friendly and the gym classes are really motivating and fun!
I like the space and equipments available at the gym. Besides, the classes are very helpful and inclusive, and the staff is really supportive.
The staff are very knowledgeable and give the best customer service. The gym is clean the machines are all up to par. Definitely recommend.
The people are really friendly and welcoming here, definitely comfortable for beginners. And they’ve got most things you need in a gym. :)
Lovely, engaging and friendly pts. Who are always happy to help and a manager who always encourages them to do so. Special shout of to sam
Great gym. Has all the equipment one could ask for. Very friendly and helpful personal trainers. Would highly recommend. THANK YOU KHADIM
Machines - on point and friendly staff - inclusive atmosphere and clean and positive vibes and Xadim the manager is great and helpful
Been an excellent experience, as newly starting gym : all the staff have been extremely welcoming and supportive- much appreciated.
Been coming to this gym for nearly a year. Very welcoming gym, good trainers who are always willing to help. Also extremely clean!
This place has amazing and good workout equipment. Friendly, kind and supportive staff members and really helps me out work out.
Everyone is really nice and the staff are really approachable and friendly. The place is very clean and I feel safe at all times
The staff team is very welcoming and pleasant, the equipment is clean and the gym is taken care of very well, highly recommend.
I love everything in this gym specially the group classes. Staff are friendly and the gym is clean. Equipment well maintained
It's very small, never has paper towels to clean equipment, and ventilation is poor. Wembley or Ealing are much better
Great customer service with new management very friendly and welcome. Has a lot of knowledge about health and fitness.
One of the best gym in London. The range of equipment they have is awesome. The staff are very helpful and friendly.
It was a great first day experience. Staff was so cool. Guided everything perfectly. Absolutely 05 stars ⭐️⭐️⭐️⭐️⭐️
The gym has a good atmosphere, has a variety of equipment, friendly staff and a lot of different ways to train.
i like the manager my brother Xadim the hulk. like training with him as he push me to hit my max on bench press
One of my favourite Gym Group gyms. Always a great atmosphere and staff are always helpful. Xadim is awesome!
Love the staff and how accesible everything is. The experience is overall great, my favorite gym in the area!
It’s a 24hr gym which is great as it’s very flexible timing. Great environment and very friendly staff.
Amazing gym. Friendly staff . Friendly manager. Friendly PTs . Nice clean floor. Very good equipment.
Update: The Gym is better than before. Not sure about yonga but I removed that from subscription.
Great and well equipped gym that fulfills all my needs and on top of this the staff are superb
10out of 10 perfect place good work out no complaints. 5* to Kevin an yasmin …
The Hulk gym manager is a great guy and keeps the gym clean a great environment to be in
Morning was good not has busy . Well evening was very busy . Because no space to use it
Very clean and tidy gym. Lots of different equipment for different body parts to train
I like training here. Good atmosphere and friendly staff. Clean and good equipment
Best place to work out. Mr Kevin ( our trainer ) is the best person here at gym.
Wonderful gym lots of equipment and space to work out especially during the day
Very nice and friendly place and everything is clean and everyone is very nice
it’s a good gym with lovely helpful and funny staff the equipment is also good
Very Friendly gym staff , great management and lovely atmosphere!
It has a really cool atmosphere, with incredibly helpful staff.
Good gym and good equipment. Convenient and close to me. 24/7
Loving the classes and the new AGM kevin. He is very helpful
Atmosphere looks good, Friendly staff, Clean Equipment!!
Nice and Cool spacious - gym clean and good equipment
Friendly staff, good facilities and great atmosphere
Very friendly and helpful staff and worth the price
Lovely helpful staff! Also a lot of new equipment!
near to my house, convenient and good atmosphere
No sauna but great to get a good workout in
Not busy. Good equipment and friendly staff
24 hours . Close to me and affordable
Very welcoming and friendly staff.
Nice facilities and good staff
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