On line ordering was simple enough; but "curbside pick up" involves entering the mall. So, not "curbside". First attempt at picking up Thursday afternoon; store would not answer the phone. Tried four times in the span of 20 minutes. Was successful just now (Saturday). Successful in that a sullen employee thrust the shoes at me and said "have a nice day" in the tone of someone telling me to pound sand. She was surly, angry, unhappy and pouty. My first and last time shopping at The Shoe Company. Better companies have similar pricing. My dollars will walk. Pun intended.

Came in with my daughter to get a price adjustment on shoes that we had previously purchased. Both the staff member on the floor and the manager were incredibly helpful and friendly. They were more than willing to adjust the price of the shoes (a $45 savings for me) despite the fact that I did not even bring the shoes back with me. They had no problem with using my online receipt from my phone. The transaction was smooth and exceptional service overall.

Amazing service! They where able to help my husband and I find exactly what we needed for our sons wedding! The manager (Im so sorry I cant remember her name, she was pregnant though! Lol) was so extremely sweet, and the prices where amazing! I will be returning! Thank you for a pleasurable experience, my husband always has such issues finding shoe, but your staff made it so easy :)

Called them for an inquiry, the man who answered the phone asked me if I could stay on hold for 2 minutes. However, the wait ended up being very long. Almost 10 minutes. I eventually got tired of staying on call and ended up hanging up. Do not recommend calling them, they seem to overlook their customers who are waiting on hold via. Phone call.

I came here a few weeks ago and noticed how most of the workers look drained from their job. One told me about having no breaks? I also noticed one of the women working there smelt like fecal matter. That's not an appropriate smell to have at a work place! I'm pretty sure her name was Jodi or Jody(?). I will not be returning to this store!!

Great prices on shoe but I picked up a pair online in size 10.5, unfortunately they're too big for me but I can't return them until stores are open. Now I have 60 days to return these shoes but I'm not allowed to until stores are open. The representative from the store recommended that I buy another pair.

Went there the other day no one is there the girls looked really stressed out asked further the conversation led to me finding out 1, they don’t pay them or the pay is late and 2 most of the shoes are made in sweatshops by children I will be going elsewhere to shop.

Great place to get one of a kind shoes. I love going there to find just the right shoe or boot for me. I have small feet and find it hard to get the right shoe in my size at other places and the price being reasonable. You can find them here.

No complaints. Solid selection, good prices, helpful staff, lots of room to browse. Everything from sandles to sneakers to dress shoes, to winter boots. Much prefer this to any other discount shop, especially somewhere like Walmart.

My wife bought two pairs of nice shoes here the other week. Name brand at a very nice sale price. The store isn't huge because it's in the mall, but they carry a good variety of footwear for the space available.

Impeccable service! Thank you Catherine. Not every day you get this quality customer service. You’re 5 ⭐️⭐️⭐️⭐️. I own a company and very hard now a days to get great workers. This store has one!! Thank you.

called in to check for a size and the girl on the phone was very helpful. they didn't have the size I was looking for but she looked up other stores and provided me the info. very helpful.

They need to start opening at 10am...I don't know how many times we have showed up at 1030 to find out the store is closed. Line up your hours with mall hours

First time at This shoe company and they were great. Especially Diana, was so helpful and patient as we shopped for our young children winter boots.

I've always liked The Shoe company and the reason is you get great deals here the whole year, you don't have to wait for Black Friday or boxing day

Never open, call ahead to check if the store is open. When they do open the store, it's never on time. Ongoing issue for the past year.

Excellent selection and service. Leif was fantastic .. friendly , knowledgeable and helpful. See Leif for all of your footwear needs !

Good prices and sales Catherine, store manager, looked after me today She is a definite asset to the store!

Always great deals and huge selection for anyone up to size 15,love this store all year round, great deals

Very helpful. Could easily find shoe Doyle's as they were pit out on the shelves logically

Good place for shoes for those on a budget. Few staff to help. No assistance to be found.

All of the expensive shoes that you never thought you needed are ready for you here.

Great value for money and have hundreds of brand names at very competitive prices.

Wide variety of shoes/boots at reasonable prices. Staff are very friendly.

Good variety and competitive prices. U liked their shoe designs.

Good selection of shoes for men and women. Also for children.

ok selection, some decent deals. nothing really that good.

Love this store, you can find any kind of footwear here.

Closed. No reason given. Just closed for the whole day!

No complaints about this place. Your feet will be happy

Not the best selection of anything over size 12

By far most recommended place to buy shoes

Faster to get service in a Jamaican bar

Good selection . Could have more though

Lots of selections. Up to size 13 …

Nice store and good range of products

No ladies shoes for regular wear.

Had exactly what I needed

Good selection and prices

Need more of size 11-12

Awesome place to visit

Great shoe selection

huge amount of shoes

Found shoes I want

Good collection

Total failure!

Good selection

Great prices

Good prices

Blessed !!!