Rented a few times from these guys. I am preferred member on AV** but they're out of town (15min drive). This location is in the neighbor (beside home) and gave them some businesses, but ALWAYS try to upsell every possible way with bad services. And no discount rates offered for weekly or monthly. I have been long term renting from other companies at 1-2 month at a time for few years now. This place was the worst so far. Make sure to go through receipts carefully. I only take damage waiver now, because I had to pay over thousand once when there was thin scratch on the front door and the dent on the back door ( size of nail tip one's Id never care on my own car) for repainting the whole thing. Last two rentals, car was not clean, very damaged (didnt matter to me very much). I even had to take pictures not to be liable later. Overcharged with lower car group (booked midsize, i was offered smaller one, and they said I have to pay upgrade for my booked one @ extra 10$/day). Upon return, they also tried to add $$$ on additional mileages which i did not do (had made one 100km round trip). Would not have noticed any of these thing unless I was enquired about each overcharged item. Will never return after my last rental experience. Too many honest mistakes doesnt make it seem like one.

Tl;dr - great car, poor customer service. Would use again, though. Not the cheapest, not the most expensive. They picked me up at home for free. I had reserved (with less than 24h) a sedan - I get there, there's none - unless I'd take one of the "dirty" ones (which they hadn't finished cleaning). They showed me two hatchbacks and knocked down the price a notch. The car was clean, smelled good, performed like a charm. Staff was efficient, but unprofessional.

After Enterprise-Rent-A-Car screwed me over for my car rental when I was leaving for a trip to Montreal on Friday, I went across the street to Thrifty and told them what Enterprise had done and they got me a rental car for my whole trip duration in less then 20 minutes! The guy I dealt with was very accommodating and pleasant! Will be back in the future for any car rental needs! Thank you!

They are awesome the prices of the vehicles for a weekend was very reasonable they very reliable they are brand new cars and even offer in-house insurance at a reasonable price the person I was dealing with great I would recommend this business to any one of my friends or companies that I have dealt with

Not so active employes good for 21 years old driver only place in downtown who give cars to underage drivers

I have rented from this outlet from time to time over the years and always got great service.

Awesome customer service, clean car and reasonable prices. Would definitely go back there.

Great staff and points system