Best bank ever! They treat you like family and support local businesses. Even when I turn paper work into other branches (because I travel a lot), my rep from this branch handles the transactions all the way through. I feel like they're always looking out for me. Never thought I'd say that about a bank!

Great local/regional bank! Tellers are nice, facilities are nice, they have free coffee and most of the time cookies too, a monthly display from some local business or another, books for the kids/adults reading while they wait if they like,

It has taken over 20 minutes for me to even be seen by a bank teller.That was only with one person in front of me which was already being helped. All I needed to do was cash my check. Had two employees working on one computer with 1 person

"Community" and "bank" are not two words I would necessarily put together, and certainly not in that order. But Umpqua has reversed the order of things, and is a pioneer in community banking--community (people) first and the transactions

Much how there is a new generation of work environment that’s beginning to generate roots in California (and all over), Umpqua is the new generation of bank. The big banks are antiquated and really the way they operate hasn’t changed in

THis was once a great bank! The best bank in the world! Coffee, office space, lounges... Today the bank has been taken over and man its become the worst bank of them all.. Pulling out of this bank! Stay far away!

Run from this dump! They’re on the federal list of banks that will default just like First Republic. If you want your account frozen one day and they keep all your money then this is the place!

We had a great experience with all of the employees. It was fast friendly service.

Not friendly place. Met with both teller and bank manager. "World's worst bank."

Super friendly and helpful bankers. Great overall experience..

Poor customer service