I have been going to Upper James Physio and seeing Silvana for my pelvic floor. I would really like people to know that from the time you walk in the door you are greeted with a warm reception. It is a very warm feeling you get from all staff. Even if they are not seeing you. My experience was very comforting from the first day. The ladies at the front desk greet you with a warm friendly smile and a ton of compassion for all that walk through the door. Silvana made me feel extremely comfortable while she worked on my pelvic floor. She is a warm beautiful soul that is absolutely amazing at what she does. I encourage anyone that is in need for physio therapy for any reason to definitely go there. If you’re looking for a lot of knowledge with very friendly direction and complete understanding then Upper James Physio is your place. For me , having a pelvic floor issue was stressful enough. I am so very thankful to Silvana for teaching me and guidIng me along my path to a better me. From the actual physical part of the therapy to explaining everything as she goes along. My pelvic floor is back to normal and I’m feeling great. Thank you to Silvana .. thank you to the rest of the staff as well for creating this warm safe environment !!

About 6 weeks ago, I hobbled into Upper James Physio to get some treatment for a strained Achilles Tendon. During my assessment, Liam did a thorough job of measuring the range of motion, flexibility, and strength of the damaged ankle. A treatment plan was developed which included a variety of stretching and strengthening exercises (for daily use at home); and a combination of massage therapy, acupuncture, and muscle stimulation during my twice weekly visits to the clinic. Periodic assessments of my progress occurred and, additional exercises were provided as needed. What I was most impressed with was the teamwork among the staff there. Liam, Jordan & Steve were the physiotherapists that I worked with during my visits and regardless of which one(s) I saw on a particular day, he/they were always up-to-date on my progress and prepared for that day's treatment. I never felt that there was any wasted time during any of my visits. My strained Achilles tendon is not back to 100% yet, but I know that I've been given all of the tools I need to continue working on my own to get it to that point. I would highly recommend this clinic for any sports related injury.

I have gone to upper james physio on two occasions, to see Silvana for pelvic floor therapy. A year after my first born, realizing that the abdominal gap was not normal, it was suggested that I see Silvana. Learning from Silvana, the second time I was pregnant, I knew to go both before and after baby was born. It is a very vulnerable type of therapy, but essential. Silvana is wonderful. She is so kind and immediately puts you at ease. Silvana made this experience a positive one for sure. She is very passionate about pelvic health and this shows in her work. Both times she was able to help me recover amazingly and answered all my questions. Although Silvana is a very busy therapist, the front desk staff work wonders to ensure you have timely follow-up. I am very grateful to Silvana and her team. I will be sure to recommend her to anyone I know with pelvic floor concerns. Thank You!

After a MVA and sustaining rib fractures I visited upper James Physio for my recovery and my first impressions of this place was that It was very well set up and tidy. The staffs even from the front desk and every staff who worked on me were so hospitable and pleasant. I had the opportunity to get to know few of the physiotherapists and every one were well experienced and knowledgeable and good listeners they heard me and paid attention to my problem areas and helped me recover better. My every visit was on time and never delayed. I appreciate each staff who worked on me to recover and the amount of dedication they have to wards the client. Definitely recommend this place and this is where I would go if I ever have to get physiotherapy. Thank you upper James Physio

I have been to alot of physio facilities in my life, however this one stands out...and for all the right reasons! From the beginning, the ladies working the front desk all the way to all the therapists in the back! They are absolutely AMAZING, quick and they are so very kind to All ladies working the front desk. Then every single session I've had with the therapists had been extremely informative and insanely helpful and genuine. Friendly from the front door to the back door! I'd recommend them to everyone! Definitely will always be my first choice! Thanks from the bottom of my heart!

The staff are amazing! Very knowledgeable, and friendly . They take their time with you and educate you on your surgery, and what to expect. They staff will rotate so you get a new face every time you are in , I liked that because you get to know everyone. They all work well as a team . They were always cleaning during your visit , so you know the place has been disinfected, and not worried about the last time the tables were cleaned . I would highly recommend Upper James Physio for anyone . Very satisfied with my progress and my

Great Physiotherapy Clinic. Very professional and friendly therapists worked me through my recovery from knee replacement surgery. Having different therapists instructing and working on me gave different views and excellent results. Shoutout to therapists Steve, Jordan, Lorenzo, Alexa and Silvana for all your help. Reception and appointment scheduling were great as well. No waiting ever. Highly recommend this place. I’ll definitely be back for Physio following my upcoming second knee replacement. Thank you all.

Amazing facility and staff!!!!! From the moment you walk in, you feel welcomed, and can feel the sense of warmth and caring from their staff. Melanie is so nice and kind, and I look forward to going in and seeing her smiling face! I have only met with Steve so far for treatment, and my experience was stellar! Professional, compassionate, kind, knowledgeable. Those are just a few of the words that come to mind to describe my experience. I would highly recommend Upper James Physio if you are seeking treatment.

After just having bilateral knee replacement surgery, these amazing people not only gave me excellent physio care but gave me the confidence to know I'm capable of aiding in my recovery. From the incredible ladies at reception to the extremely knowledgeable physiotherapists, I looked forward to going to physio each appt., and very sad to not see them now that I have been discharged. 8 weeks after surgery and I'm a lot farther along than even my surgeon was hoping for. Thank you to a great team!!! Charlene ~

I went to see Silvana for pelvic floor physio to address complications that I had after my C section and urinary incontinence from my pregnancy. She taught me exercises and provided treatment that helped resolved those issues quickly. She also helped me treat my blocked ducts. She is knowledgeable and very caring. She makes each session fun and enjoyable while also productive. I have recommended her to all the women that I know who have urinary incontinence issues because I trust her.

Amazing professional therapists and front end staff. I am a long term patient and have always felt comfortable. My individual concerns, regarding my physical and mental state pertaining to my injuries, are always addressed and never rushed through or done methodically. I have found that each therapist genuinely cares about your care. It's a great feeling to be treated as a person and not just the next appointment.

Over the past several years, I have attended Upper James Physio for various injuries, and every time, I have received a thorough initial assessment and active treatment from their capable and diverse team. They are always on time and prepared to work with me. I am always given a fulsome selection of home exercises to complement the treatment they are providing. I have highly recommend them to friends and family.

I am very pleased with the personalized care that I received from the excellent Team of Upper James Physio.Steve,Jordan and Alexa were very professional as well as caring in their approach when dealing with my needs.I highly recommend Anyone who needs Physio care to contact this Excellent service. UPPER JAMES PHYSIO. I definitely will be back if I need help..Thank you all for your caring service.

Wow! I was impressed every time I walked in being greeted by the friendly reception. Liam was my favourite Physiotherapist after having hip replacement surgery. He always made sure that he challenged me, but making sure I was not doing something to hurt myself and giving me a plan to progress moving forward. Thanks Liam! I will definitely have you in mind to take care of all my aches and pains!

I cannot say enough about the care I have received at Upper James Physio. Silvana has supported me through various difficulties and always shows so much professionalism and genuine compassion. She is very knowledgeable and makes an awkward appointment more enjoyable with her positive attitude and kindness. I only wish more women knew about the value of pelvic floor physiotherapy.

I attended Upper James Physio after my mother had her 1st knee replacement and this was was an amazing experience. The therapist’s were all so friendly and very knowledgeable. The location was great with ample parking. They had my mother fully functional less than 2 months after surgery. Thanks to everyone here. If we ever need Physio again this is where we will be coming.

I saw Silvana for my pelvic floor dysfunction at Upper James Physio. She helped me during and after my pregnancy and it made a huge difference! She helped ease the problems I was facing during pregnancy and got me feeling like myself post partum. Silvana was positive, friendly, and very knowledgable- from our first session to the last. I would highly recommend her.

Steve, Jordan and Jen were the therapists that treated me and all 3 were wonderful. My ailment improved immensely due to the therapy they provided over a 10 week period. They also gave expert guidance throughout my treatment which has helped keep me symptom-free now that I have been discharged. In addition, I really liked the atmosphere of this clinic.

Upper James physio is awesome, ladies at the front desk is always polite and friendly. Steven Schilthuis is awesome, best physiotherapist I’ve ever had. After my knee replacement surgery on January 20/2023, i wasn’t expecting to be this functional until at least June, here I am in April, and ready to go back to work in may. So thank you again.

What a fantastic experience I’ve had following a knee replacement surgery. I had different therapists from this clinic working on me throughout my treatment and they have all been fantastic. Very professional, skilled, attentive, and all appeared genuinely interested in my recovery. Excellent results. Thank you ! …

Upper James physio provided professional service with an extremely friendly staff who made my recovery a great experience. They encouraged me to work hard and provided everything I needed to speed up my recovery. I would recommend them to anyone who is looking for great results. Very pleased with the results I achieved.

This was my first time at Upper James Physio and having Steve work on my leg/knee I felt very good about it. Steve was very professional and caring in his work and very nice to talk to. I hated having problems with my legs and was scared. But after a few treatments and exercises I was seeing good results. Thanks Steve

The staff are friendly and knowledgeable, from the reception team to all of the physiotherapists. A big thank you goes out to Silvana and Lorenzo for being apart of my recovery journey. The motivational and professional support/guidance made a huge impact during my recovery!

I appreciate the Team Approach to physio that they practice. Visit to visit, you don't always have the same therapist, which means that you get the best of each individual's strengths. My shoulder felt better within a couple of weeks, Thanks.

After having a knee replacement, I went to Upper James Physio for my recovery. My rehab could not have gone any better thanks to Liam and his co-workers. I always enjoyed my visits and look forward to returning when i get my 2nd knee done

Very welcoming, no wait times and friendly reminders. Extremely professional & helpful during all my appointments. Everyone incredibly helpful from the receptionist to the physiotherapist with good results for myself. Thank you all!

I attended Upper James physio for an ankle injury. Every PT was extremely helpful and brought their own perspectives to my care, while remaining consistent in terms of the overall approach. It has made a huge difference. Thank you!

Cared for and treated by Upper James Physio after two surgeries. I wouldn’t go anywhere else. Exceptional support and knowledgeable team. Got me back up and walking after a knee replacement with confidence.

Professionalism from start to finish. From my first visit to my last, these folks will help you heal and get your life to normal. Highly recomended.

Steve is an excellent therapist. I have nothing but the best in results and advice. the staff that answer the phone are great too! .