I just experienced the worst customer service from the pharmacy. Was put on hold for 45 mins after supposedly being transferred to the pharmacist. After the phone was hung up, I called right back and put on hold again for another 20 mins. Being a nurse in a busy clinic, this is very unsatisfying business being held.Not to mention they have their own rules regarding who they give the medications too, when dealing with opiods and the elderly, you shouldn't hold whats needed for them or anyone for that matter. Majority of the patients sincerely need their medications to make it through their daily activities. I will be in contact with the state board for discrimination and unprofessional-ism. This is seriously ridiculous.

Well just left this establishment and feel like I was handle very inappropriately by the heavy set Hispanic girl at the register. She really needs to be trained better at customer interactions if she's going to be designated to that position. And if she has a problem with males she should keep her personal issues at home, and act more professionally at work. This was not a good experience. **Update** I just checked my email and still haven't received my digital receipt that I use for business purposes. So she also needs to be trained better on the register. I've never had these issues before and have been to this location many times since it is close to my house.

I have seen the worst treatment by that store when last shopped back in 2013, and I have never returned. That bad employee named like Nydia was so rude to me, she seems like she is very mentally challenged, and I told the manager about her misconduct, and that manager wasn't very successful in straighten her out. That store hardly keep anything in stock like the other Walgreens stores. That store has bad management and bad employees, except those pharmacist. I hope that bad head store manager David is replaced, Walgreens need to replace him, because he failed to resolved a serious issue that I brought to his attention.

The PHARMACY wait line is ridiculous they had like 5 employees the lady taking care of the line was beyond slow, had conversations with customers taking her time to find medications. & to top it off i waited for about 30 min for only one of my prescriptions to be ready and was told they didn't have any in stock for the other one & NOBODY decided to call me to tell me this so i can inform my OB because i really needed the medicine. & after being home for a couple of hours i get a text from them saying one of my medicines was delayed which i had already known. my 1 star isn't for them i wish they had 0

For whatever reason they don’t answer the phone. Horrible location. Whoever is in charge of management needs to get it under control. Especially seeing all these bad comments. Got my script filled here. For whatever reason they didn’t think to call me and tell me my “insurance” doesn’t cover this. Being I don’t have insurance and am self pay this was off. I took a blank ride there. Then once told they didn’t fill it because of that was told by one person it was going to take over an hour and by the next that it was going to take 30 minutes. The qualifications to work here must be very very low.

I called the store and asked to speak with the pharmacy. A pharmacy employee told me to bring in my prescription for durable medical equipment. She also said they had the item in stock. I drove to the store and they told me they could not and do not fill prescriptions for durable medical equipment. I told them I had just spoken to someone in the pharmacy who said they did. I even gave them the name of the employee. Then they told me that even though the recording says they are transferring you to someone in their pharmacy the calls are just answered by a call center. No respect for customers.

This Walgreens is only convenient for me bc it’s right by my house and I’m new here but the customer service in pharmacy is TERRIBLE!! I called one day for two hours straight every month I would have to call them and tell them the quantity of my medicine and if my Medicaid covered or if I have to pay cash this store is terrible!!!! They are rude and will cut you off while you are speaking !! The lines are always long and they give vibes that they don’t want to be at work! If you’re working and doing something you don’t love to do you should not do it at all !!!

This pharmacy sucks!!! The staff, not the pharmacist., are Not helpful they keep blaming the doctors offices that they haven't callled them back for refill and that is a bunch of bs! They are the ones that don't call I ck with the doctors office and they inform me that they have no record of walgreens ever calling for a refill, bunch of liers!!! Don't get your prescriptions here go to a walgreens that actually care about the customers and there needs. I give them one star. I accidentally gave them two.

There’s nothing good about this Walgreens. The pharmacy is the worse. They call and say your medicine is ready and when you get after waiting thirty minutes in a line just to tell you it’s not. I unfortunately has to come to this location because my insurance only takes Walgreens. The pharmacy only has one person working at a time while the other pharmacist are having regular conversation like people aren’t waiting! Negative stars

So Maria alinse was at the register at 9:08am. Told me that she cant accept my temp license because you have to scan the ID. Is yalls system completely different then the other 3 Walgreens I visit regularly ? Its absolutely acceptable identification given to me by the state of texas. Is yalls system really that different or was she just telling me stories because of her indifference to typing it in?

The pharmacy on this store sucks!!! We had to get a prescription filled and had to wait at least 3 hours before they even gave us an update!!! We shouldn't have had to call to see what was going on with our prescription they should've communicated with us about any issues they ran into. Would not recommend this Walgreens to anyone and will not come again in the future!!!

This pharmacy is a joke!!! First time i went they had no record of my script when i know for a fact it had. Been called in by my doctors office cause they called it in right in front of me that day!! I have them call it in again and gave them a good rx coupon well they were unable to help me and told me to just come back monday....horrible horrible pharmacy department!

Everyone was friendly and helpful. Additionally, there are always specials for MyWalgreens members that provide deep discounts on selected items! On a recent visit, I inadvertently forgot one of my wireless earbuds at the register after taking it out to talk to the cashier, and employees went above and beyond to make sure I got it back. Much appreciated!

Worse walgreens I've been to. Bad customer service. I do not recommend. So I went to the pharmacy on a Thursday to get my medications. They made me wait until Tuesday. They constantly said next day and next day when I went. Now that Tuesday i decided to go and get my prescription back to take it to CVS. I'm sorry, but this establishmemt is crap.

The people are rude. A few minutes ago, I called the pharmacy about my medication, it took a while for them to come to the phone, and at the beginning of the call, the woman didn’t even tell her name. She just abruptly ended the call. She didn’t even ask if had any other questions about my prescription. I’d honestly give half a star if I could.

The wait time for anything there is a minimum of 15min. Over the phone or in person. I absolutely HATE this Walgreens! The worst one I have ever been to! I live two seconds up the street from this location but I would drive 15min to a different Walgreens and I would be back home before those idiots up there would get to me in line.

Worst telephone customer service. They keep you on hold, pick up and place you back on hold over and over and over and over, without saying a word. I've been on hold for over 30 minutes. This is not the first time. Once I got in my car and drove over there while still on hold on my cell. This is ridiculous!!! This store is a joke!

This store is in a good location at Lyons & Lockwood. It's across the street from the Denver Harbor Transit Center. The weekly Walgreen ad sales are the main reason why I patronize this store. Checkout can be a little slow at times. Merchandise presentation and product availability is good.

They usually have what I need and sales are decent at times. I mostly stop by there to use the ATM but often times it's out of order or only has hundred dollar bills in it . If you need anything from this location go at off hours because the staffing is lackluster there. …

The pharmacy and pharmacist at this location is terrible ‼️ My prescription was supposed to be ready yesterday, I go today to pick it up and it’s still not ready??? They tell me to come back it’ll be ready at 12 pm and it’s still not ready??

Slowest Walgreens I've ever been to! Easily spend 30-40 minutes waiting at the pharmacy or 10 minutes for store associates to open the locked items. Understaffed and the staff that's there not trained enough to process insurance claims, etc.

This location SUCKS! My prescription wasn't in stock when I dropped it off but the Pharmacy Tech or whomever didn't inform me. She just told me come back in an hour. Long story short, give Leeland Pharmacy a try. Glad CVS is about to open!

Longest wait time to get someone to answer the phone. 20 minutes and no answer. Also don't use the automated refill robot over the phone, it does not work. Your only option is to refill in person to be sure the order goes through.

Went to get the covid19 shot after I made the appointment and they make me wait more than 40 minutes until I get called, I don't see the point of making an appointment at all if they're going to attend you when they want.

When I think about the service I give it a thumbs up the workers try barely see any men working. Bunch of hard-working women I tell you and diversed. Friendly reasonable time frame and acceptable service good job.

Sólo hacen perder tiempo, te ofrecen cupones digitales y Cuando los quieres cambiar no aparecen en el sistema de walgreens y te hacen perder tiempo y hacen pasar vergüenzas por que te toca cancelar la cuenta

Shirtless guy shadow boxing his self outside the store and the cashier oblivious to anything going on outside. The whole experience was not what I expected . On the good side they do load money to cash app.

Worst store ever pharmacy is no good they put you on hold for 20 to 30 mins to speak to a doctor or even for help, I stay near by I deal with Southwest Walgreens period this store is just horrible.

This star should be a minus next to it...this store is terrible!!!! From pharmacy to customer service....no one in this store cares about their customers. Need to close down and allow CVS TAKE OVER

The stores staff are really nice and take the time to actually help you. My only complaint is that and some of the people that Wait outside sometimes and harass you for change.

If I could give this Walgreens pharmacy 0 stars I WOULD.! Having to wait in line to pick up medication for an hour is beyond ridiculous. I will be changing pharmacy to CVS.

never answer the phone here for the pharmacy, majority of the times they're just walking around or chilling acting like they're always busy but do a whole lot of nothing.

Horrible. I've complained to the manager several times regarding the pharmacy department. Both managers I talked to were unconcerned, doing nothing to resolve the issues.

5 stars because y'all always have what I need. But y'all need some employees. They keep switching back and forth registers because they are short staff.

Service is very slow, difficult to get assistance when needed. Picking up medications can be a lengthy wait at times but the pharmacy staff is courteous

Stopped by yesterday to pick up a photo for Father’s Day. The ladies in photo were so helpful and polite. My photos were perfect! Thank you!

I give it a two for slow service, but overall staff has been friendly lately for the past year. Pharmacy staff is the one with the attitude.

The worst place to come and get your prescriptions filled. They are always short staffed, rude, and never have your prescriptions ready!

Beware - I got a prescription filled at this location. There were suppose to be 90 tablets in the bottle but there were only 80 tablets.

They are the most professional and helpful Walgreens staff I've ever had to deal with. I really don't understand the low star ratings.

Zero stars! I went in to use the bathroom they wouldn't let me use it even if i bought something, ghetto customer service stay away!

Okay store Pharmacy is overwhelmed and it takes forever to fill a prescription. CVS across the street is brand-new and alot quicker

When to pick up my mom medicine was already place hours ago that will be done 20 min I get back and was just sitting there 3 hours

Pharmacy staff is ridiculous - at least 30 minute wait times for assistance with prescription medications. Always disappointing.

Llevo más de 15 minutos esperando en el print service solo para recoger unas fotos que ya he pagado. Nadie viene a atendernos.

You guys don't knows how to answer the phone? People are trying to get their medicine. Very quick to push the hold button.

Walked out of store thinking that the items purchased was not in the bag. A puzzle book and a birthday card I paid for.

They were really nice! They asked if I needed help finding anything and they let me know about deals on their vitamins

Pharmacy is horrible!! go to the CVS pharmacy across the street!!!!! it has a drive thru window and they are quick!!!

This might be the worst Walgreens ever. Consistently under staffed. Ridiculous waits for check outs. Unhelpful staff

Very helpful with the customer's, manager is a awesome lady the pharmacy is great too !!! And very honest people's.

I always had good service in the photo dept. Loiters outside ruin the visit sometimes. Need to deal with them.

Spent over 30 minutes on the phone for the Pharmacy, when it was my turn someone picked up and hung up.

The cashier was trying to get my son, a credit card. It didn't happen. It's the thought, that counts.

The slowest pharmacy with the most people. Homeless people are always right outside the door.

I called to see if they had an item in stock n they hung up on me 3 different times

Kind of like the corner that it sits on, the store is very rough around the edges.

Nothing has changed since my last visit. I picked up my medicine and nothing else.

Lazy, rude Hispanic female cashier. Do better if you want to move up in the world.

Not a bad store just slow about waiting on customers lines get too long.

After tax a 20oz Pepsi cost over 2 dollars!!! Sheesh

Who knew running a pharmacy could be so challenging?

I agree with others on here, service is slow.

Very bad customer service. Worst store ever.

Employees have horrible customer service

Good store a lot good deals …

They only have one person working

There always trying to scam you

I love shopping at Walgreens.

Nice, clean, helpful, great.

I never had a problem there

Joyful service. Dependable!

Long lines for everything.

The worst location ever.

Great pharmacy staff!

Prefiero no comentar

TERRIBLE SERVICE

Excellent

Muy bien

Yes