The bank is good and exchange rates are always pleasant, but the service staff at the bank leaves much to be desired. Rudeness at the highest level (city of Gomel). The book of comments and suggestions is full of negative reviews. Why doesn't management react? Why are audio recordings and video surveillance not being listened to???

I will not return to this branch again. We came up with our own rules. Why can’t I take a coupon and wait in line inside if I’ve had Covid and been vaccinated, or take a coupon and wait in a warm car, why do employees drive clients outside in the cold and cancel the coupon? I would like to hear management's comments

The crappiest bank in the world came to change a couple of euro bills, they said they would glow under ultra violet light, they wanted to remove the commission from... And, he picked it up, drove up to Alfa Bank nearby, they changed them and didn’t say a word!!!

Guys, sorry, but it’s like the 90s here. A crowd of 50 people and no one knows. where is the end of the line. Staff who are silent and do not answer questions. I will never come to this branch again because of a couple of rubles I won on the exchange rate.

I had to use this bank. The climate is good: not hot, not cold, not stuffy. I was there mostly during the day, on weekdays. The service is very fast. There are no queues. I don’t even know how long ago it appeared, but I took note of it. To

In the city of Gomel, boorish and unrestrained specialists work. It is immediately clear that no one from the leadership of the city of Minsk checks or controls them. It’s worth standing in the Bank once and observing from the outside how

The course is good and that's all. The attitude towards customers is mediocre. The electronic queue is not available for inexplicable reasons, as a result, during the pandemic, people crowd into the live queue. The employee is allowed to

The worst bank in the city of Gomel. Boorish attitude towards the client on the part of the cashiers. No one ever smiled, they were always unhappy, and there was never any change for large bills when exchanging. On weekends there are 50

Not a bank, but a sharashkin office. The economist is an elderly woman who is always slow and does not understand what clients want from her. The bank works anyhow, I just feel sorry for the cashiers. They would like a normal leader.

I write reviews extremely rarely, but now I can’t restrain myself. Gomel. I dealt with them, changed a decent amount, called in advance the day before, wanted to order (they said we don’t work like that, come and change what is

Despite the normal rates, only one of the three cash desks is open; on the street +30 people are standing languishing. The supply and exhaust system is not installed, just like in all collective farm banks in the country.

The bank's work is simply at the lowest level. There are always queues. Today I stood in line for 1 hour and 10 minutes to complete a 2-minute currency exchange transaction. Just a nightmare!!!

Constant queues. I have repeatedly encountered the problem that Belarusian rubles were running out. After the third time I even wrote a complaint and eventually received an unsubscribe.

Yes, it really is the best exchange rate in the city when you change currency, but at the slightest dirt, wear, or even a little bit, they offer an exchange with a commission.

They were forced to stand in line outside in thirty-degree heat, although there were 3-4 clients in the room at that time. I left immediately and don’t want to come back

On Saturday, 1 cash desk is open and if someone comes with a transfer, that’s all. I’ve been sitting in the bank for an hour. It’s better not to come on Saturday

NEVER CALL THESE FREAKS!!!!!!!!! They withdrew all possible money from the account. If only they would have filmed more!! 7545 do not call this number!!!!!!!!!!

Unqualified staff, they call with threats for underpayment of a loan for several days, close this bank as soon as possible, God forbid you contact me again!!!!

I use it often. Always a favorable exchange rate. But also long queues. And as a rule, only two out of three cash registers are open.

Disgusting bank. The service is strange, there are some kind of currency valuation standards. We take this one, but not this one.

The staff is terrible, they are rude to people, it is impossible to talk to them, in my opinion, it is better to avoid this bank

The bank is inadequate for not paying an additional 25 kopecks. imposes a fine of 25 rubles. 68 kopecks.

There is no sign! Find the problem. There are a lot of people - 2 cash registers are open!

Fast service with coupons, minus - lack of sufficient parking space.

No respect for clients, slow work, very unprofessional.!!!

I have never received worse service anywhere. Disgusting.

They work very slowly. That's why there are queues!!

Wonderful bank. The evidence of this is the queues.

A bank with a good exchange rate …

Ordinary bank. Not bad, not good.