Usually I don’t write reviews about 7-Eleven stores because they’re arguably the best gas/snack/convenience store chain around. But sometimes one has a bad experience that has to be shared. I ran by the location on Circle S Drive to get a quick breakfast and a drink. I grabbed two croissant breakfast sandwiches and went to the microwave. As I was opening one of them, a rather short woman called out to me if I’d paid for the sandwiches. Momentarily surprised, I said I hadn’t – my intention was to pay for them on the way out. She said I had to pay for them first, but it was her tone that bothered me the most. It arguably could be said to have been rude. And one simple sign in the microwave area would have resolved this: “Please Pay For Microwaveable Food Before Heating. Thank You.” That’s all it would have taken. Maybe a couple of these. Of course, Southland Corporation, parent company of 7-Eleven, won’t do anything that logical, and the area in which this location sits is a little bit ghetto. So I plan on avoiding this location and going to the 7-Eleven on the I-35 northbound service road next time, which I had thought this location was, when I turned into it. Just because a store sells low-end services doesn’t mean the help gets to be cold to customers.

Where to begin with this joke of a store the size of fact that they take the sliders do they make throughout the day and heat up instead of throwing them out they take him out of the hot box that's they're supposed to be kept in so that they don't start growing microbes and give people food poisoning they sit them in one of those metal racks for brownies and cookies and stuff unrefrigerated and unheat it after they've already been cooked and heated up and we'll leave them there all night so if you buy those you're going to get food poisoning from them. Then they have signs up of all these " Deals " they have going on saying stuff like three slices for $3 and then when they ring you up he brings it up for 378 saying that it's taxed I don't know how stupid you think people are but 78 is not taxed when you're spending $3.24 is the max it would come out to 3:30 if it's taking the extra half a cent too place is an absolute joke and they're going to kill somebody with food poisoning mark my words.

This is unfortunately one of the most convenient places for me so I stop here at least once a week. The fountain machines are always off or broken, the coffee is often just not there and the supplies for all of the above are out of stock. I cannot understand why this store is uniquely and consistently in poor condition when compared to any of the other nearby locations. Edit: Don't forget the insanely slow gas pumps that won't work unless you hold the handle the whole time.

More than a couple of times I've stopped by this location and the doors are locked up with no one in sight, this last time around 5pm but also closer to 8pm and 10pm. Sat and waited about 15-20mins and saw no sign of anyone. Not sure what's going on but definitely don't stop here in the evenings if you're in any kind of hurry. Morning and midday shift seems to be open and ready to do business, it's just evening/night shift that seems to be closed at random times....

I have been going to this 7/11 on William Cannon and Circle S for years. I don't know who owns it or if the people working there owns it. But, I will never go there again. The last time I was there the woman and one of the men working watched a customer like a hawk. The weren't trying to hide. Anyways, I went there this morning and the same woman watched every move I made. I was extremely hard not to say anything to her.

I usually go to this store all the time but this particular day i went in on 7-17-2022 and asked for key to restroom one cashier said something I did not understand and the other cashier said it was broken. I usually go there to buy cigarettes and beer. After that I just turned around and walked out did not buy anything and will never go to that store again. Cashiers at this store are very rude.

Les recomiendo que se fijen bien cuando compren con su tarjetas de devid o credid ya que hay una mujer que le gusta cobrarte el doble de lo que compras es una picara y lo peor descaradas les enseñe mi cuenta de banco en el momento que me deducieron don veses lo mismo y descaradas solo dicen que todo sta bien ladrona ladrona ladrona corran a esta picara

Great, friend staff (especially the night staff) but the fountain drinks for the Big Gulps is usually always out of Powerade and as soon as I get home the Dr. Pepper is flat and tastes watered down (I get no ice). Also, the cold coffee station with the mocha and vanilla is usually out as well. Update 9/22/17: still always out of powerade

I bought a card but I got the wrong one so I went back 10m after I bought the card and the lady told me that she couldn’t refund me the money. Even thou it was a 711 card. I lost 100$ because the employees aren’t well trained and they don’t informed their employees that they can give a refund

I usually go here on the daily, and service is usually great, but for the past few days it’s been everything but, today whomever the cashier was cheated me out of $1, didn’t count my change as I was in a rush for work and had already been waiting in line. I know it’s only $1 but still.

I thought 711 was considered to be a respectful place with good customer service and good Slurpees. All but one slurpee machine was working. Unsatisfactory! I come here specifically to get Slurpees for everyone on hot days like this. The waste of a trip.

VERY HORRIBLE CUSTOMER SERVICE THE LADY THAT WORKS THERE TRIES TO FIGHT ME ALL THE TIME , SHES VERY RACES AND RUDE ITA DISGUSTING AND I COME EVERYDAY BUYING MORE THAN 45$ IN GAS AND THIS IS HOW YOU TREAT YOUR CUSTOMERS?? THEY NEED NEW EMPLOYEES

I'm still not understanding how a franchised store can serve food but restroom is ALWAYS "out of order", I think someone should contact code enforcement to help them get there restrooms fixed for customers and essential workers.

DON'T PARK YOUR CAR HERE. Even if the clerk says it is okay. I had friends visit me at Abacus Apartments next door and the 7-11 clerk said it would be fine for them to park there, but the two company came anyways.

Sanitation??? This store is always dirty. Employees are the rudest and don't care for customer service or satisfaction. Food looks and tastes old. I actually got sick from the pizza.

This store always has a coke machine issue and the staff there work very poorly. They often smoke outside of store near the garbage can outside of store. Its tarriable

Mandatory trip inside for a receipt... Does anyone still think that will make me more likely to buy something... It just means I'm never coming back...

this store has been going through a lot of changes but through the years the original Clerks that have survived the changes are awesome.

It's okay. Usually out of stock with something. Half the fountain drinks don't work, the hot foods are hit or miss but usually good

Best 711 employee laurel hands down friendly the stores always clean when shes there what ever she is making she needs a raise

Last three visits for gas, all the window washing fluid was dry or the wands were missing. Neglected and crummy.

They deserve NO star! Filthy mess racist and I’ll never spend a dime at this funky store!

horrible customer service. Staff is rude to customers, and the store has a weird smell.

Stopped in before work grabbed a tea and 2 burger bites the cashier was super friendly

Don't ask me if I want my change ...of course I do..did you also want my change

This place is disgusting everyone is rude and it smells like rodents!!!!

We need a seven eleven in san antonio, also in possum kingdom tx

No receipts at pump. Housekeeping inside is not good.

AlWays clean and quick w good coffee

We need has a Houston TX too!!!!!!!

Great prices, great products

No restroom, no fuel. Dirty

$4 minimum for cash back.

Very nice people