My husband went in for a hot dog and was on his break.. He was dirty and had a cut of shirt and has tattoos. He waited for someone to serve him a hot dog and the young girl refused service to him.. This is not customer service she was rude and disrespectful... I will be reporting it to the dm of that store..

Nothing special. Typical stuff. Staff only moderately concerned with you, the customer. In fact, they may not even talk to you because they are on their own cell phones, and they are the family owners. Also, they don't mind blocking the emergency exit door. I've been to other places way better than this.

this place is nasty and discusting they never clean anything and the bathroom is allwasy discusting the people who work here dont care and im sure the onwer doesnt care nasty nasty nasty never go here and it doesnt feel safe allways feel like im going to get muged and the air pump never works

Walked into this store on break. Noticed hotdogs on the roller grill so why not. No condiments were out and when I asked the Hispanic guy behind the counter got attitude. Was told they did not put any out. Staff acted like I was bothering them. No excuse for this kind of service.

Bad stop to get a sandwich then go it to get an energy drink. Come Subway my car was being towed. The Austin Express Towing is lying in wait for a victim just waiting for you to park in the wrong where the sign is turn. Never got my energy drink. wont be back to this place again.

The price of gas is not showing. I tried to look at 4 pumps so i just put $10 in then the receipt would not print. Went inside to get receipt and asked for a manager. She had conveniently left. Do yourself a favor and don’t buy anything from this store. VERRRY SHADEY

I stopped in last night after driving in from work in Dripping Springs Texas at around 1:45 or 2:00 a.m.. I went to use the restroom before I was going to get gas. I was in the restroom for a total of 15 to 20 minutes. And was startled by

I stopped here to use the vacuums outside the car wash. The machine took my money but wouldn't turn on. I was informed by the employee working inside that these machines are not their responsibility, and I would have to contact the vendor

My husband and I came into this store last night and there was a security guard there, and he was watching us - mainly me - as of we were going to steal. We are literally the last people who would steal. We get angry when we see thieves,

I was harrassed in the store by an African American lady. All because i said "ooooo you broke it" she took it to heart an started rudly commenting saying me an my friend i came in there with were broke an i was moochin an she was standin

The old lady (not that old actually) that works at this place is a perfect example of why euthanasia of the disagreeable elderly should be mandated. The most pathetically unprofessional person Ive encountered in quite some time, she does

This Store has quite a scam going on with a tow company. I parked my vehicle away from their busy parking areas and walked over to Subway a few feet away for a take out sandwich and when I walked out my car was gone. There was a guy out

I have never ever been so embarrassed by someone accusing me of stealing when I was not stealing nothing and I proved it to her and all she could say I'm sorry no 7-Eleven you need to do something about your employee because that's not

The little boy at the counter with glasses and a lip ring lol should not be in this line of work. Terrible customer service. Line is ALWAYS long and moves extremely slow. Do not go here unless you need gas and do not have to go inside.

If I could put ZERO stars here I would. This is the WORST place I have EVER shopped. Downright RUDE. They don't acknowledge you AT ALL. No Hello, No Thank You, nothing, like you don't even exist. As if that is not bad enough, they eat

I usually love 711 but i do not know what kind of employees they have now but today it was just so bad and poor customer service 04/07/2020 the african American lady was very rude and they could not provide e me with corporats number.

Don't stop here. Worst customer service ever. I was headed to the airport. Lady working at am in the morning starts a fight with me (being unnecessarily incredibly rude) over me yawning in front of 3 other people. As I am walking out

Longest lines. Staff has attitude. Theres a black chick who works there. Shes hard working and sweet. Shes the only one who will help you. The rest of the morning staff will look at you like your stupid and why did you come to their

Horrible customer service!!! The manager is extremely rude and none of the employees had masks on stood there for 20 mins trying to get a bag for the items if purchased and was told I was rude for asking twice for a bag!!

The Store was pretty clean. The Employee working the Register was efficient and had a good personality. The other Employee was Stocking the Shelves and it looked like they had just had a Truck come on a Delivery.

watching Crystal swiftly maneuver 3 registers all alone and with excellently managed customer service was honestly such a relief to witness, she exemplified the epitome of how to truly run a business!

I was on my way to the airport and I needed to simply fuel the rental car, but THIS PLACE SHUTS THE GAS PUMPS OFF FOR 15-20 MINUTES DURING SHIFT CHANGE. How ridiculous can it get? DO NOT STOP HERE!!!

I’m a regular. And whenever I’m there everyone is always Nice and respectful. The store always has what I need, and if they don’t then that’s ok too. I understand they aren’t gonna have everything.

This is the most disgusting 7-11 I have ever seen. I felt like I needed a shower just from being near it. Broken, unstocked, and completely filthy top to bottom on all accounts. Horrific.

Horrible rude people why do you get a customer service job if you suck at it and think that the customer owe you something and how hard is it to be classy and polite to people

The store was clean and the staff have always been very friendly and nice I love the prices and they always seem to have the drinks I want on sale which is always a plus

I would give it a 0 star if possible. This store is so gross. The floors are super dirty from the moment you walk in. Forget about the restrooms, they're filthy!!!!!

The man and woman working there at 4:30 am this morning refused to go outside and fill up our propane bottle because according to them, it was “too cold.”

The night shift is amazing great customer service and they always have the store in good looking condition when I walk in. THANKS FOR BEING MY 7ELEVEN

I've always enjoyed 7-11 cappuccino's, except this place. They water theirs down. I guess to save money? Won't be going here anymore.

Store is clean and very well managed. The employees are polite and helpful. Honestly one of the best managed stores in Austin, Tx.

Customer service was good and food was good. I had the fajitas. The pico was especially delicious.

This is by far the best 7-11 in Austin. The staff is super friendly! I enjoy going there everyday!

!WARNING! This location partners with towing companies that hide their vehicles behind the store.

Closing the doors at midnight just because you don't want to deal with anyone?? "24/7" haha

Always nice people… Family oriented… But don’t think you can be rude or stupid in here.

This place is gross. No toilet paper or paper towels. Pee and trash all over the floor.

Super bad costumer service, the Hispanic guy with tattoos super rude and lazy.

Such slow service!! Be ready to wait in a line that hits the door!

None of my cards worked here. All 3. Outside or inside.

There is a hot little blonde...she’s super cute...

The employees looked more lost then the customers

Kind of ghetto but great service and no problems

Worst 7/11 in Austin. Customer service is shxt!

Love this place very friendly... always helpful

No alcohol sold after midnight? Disappointing

Just another slow 7-11. 15 mins to checkout!

Sad operation. Air Machine never works.

Store did not have what I needed

Nice workets great prices