I shop here several times a week and today walked in to load money on my amazon account and decided to buy dog food for the dog of a homeless guy outside when the staff informed me I had to leave my bag in the front. Which I’m perfectly fine and understanding about, So I headed to the front and handed him my bag, which then the other employee said no and to place my bag on the floor by the entrance. Which I absolutely refused to do. I said they won’t be responsible for my laptop and bag and belongings if it gets stolen from the floor. He kept insisting and telling me “my man, if you don’t like it you can leave.” He could have simply held the bag safely behind the counter while I quickly grabbed dog food and food, added my amazon cash and left. I will now walk the extra blocks to CVS where they see the difference between a professional adult in his late 40’s holding $200 cash and a bag with electronics and gym gear, in his hand to buy stuff versus a robber. Keep my bag safely behind the counter and I gladly turn it in like we do at many stores.

Customer Service is nonexistent. Loyal Customer who stopped supporting store a year ago. Staff is comfortable with cursing/arguing with customers over simple issues that they are responsible for addressing. For example, customer requested assistance with the espresso machine that wasn't working properly. But customer was unaware because there is no sign indicating "not working". Worker had a full blown cursing fit. It's horrible to see current reviews supporting experience and continuing decline. There is always one who will build up or destroy a brand.

Terrible customer service. Bought three pieces of pizza for the 3/3$ deal, it was misentered by the employee so I didn't get the discount and the manager wouldn't do her job and look up the account to give me proper savings. This is when delegating tasks comes to priority and she needs to be represented severely. If you're 7eleven corporate you can reach me at my email associated with the account.

This place is supposed to be 24hours but just went by and door was locked while employee inside was waving me away. Luckily a truck with a delivery of goods came to the door forcing employee to unlock door. Horrible customer service!! Employees must be getting paid to just sit behind locked doors while customers are forced to go somewhere else. Boo

Suppose to be 24 hours doors locked and guys inside acting like he has a chip on his shoulder because 7 people are standing outside the door waiting so instead of providing customers with service he continues stocking the cooler wouldn't want this moron on my pay roll if you don't have customers you don't need inventory

I usually have a pleasant greeting from the attendants at this store. Rude new manager earnest .has no people skills.more like a prison guard for the vagrants around the entrance. Store needs to post a no backpack policy instead of hiring in trained guard dog.

The daytime manager is extremely rude and use profanity do not recommend going to this location at all I would walk 15 miles to go to a different 7-Eleven to avoid this 7-Eleven. Pretty sure she supports Putin.

You cannot beat the location if downtown. Having said that the 7-Eleven is shady at best. Lotta crazy people hanging out front every day. Enter at your own risk.

Employee refused to wear mask and had fingers in his mouth. When I asked female why she angrier refused me service for asking. Covid19 hotspot y'all!!

It was ok but there was a supposedly homeless person that tried to speak Chinese.