I did not have a pleasant experience here. My first time I encountered what I believe to be the owner. So pleasant that I even reached back out to have them install locks in my apartment. He was very nice and helpful. This time he wasn’t behind the register but some woman was. She had a nasty nasty attitude. When you open the door a bell chimes, letting you know someone has entered or exited. I had to greet her not only once but twice, she was busy on her phone to even acknowledge me. I asked for the item that I needed and the manager handed it to me and I handed it to her. She did not ask if I needed anything else or did I have any questions. She rung up the item and then took my debit card with out asking just to insert it in front of me. That’s beyond rude and condescending. I had all intentions on visiting Home Depot and buying the AC bracket because it’s $10 cheaper, which is what I should have done but I really like to support local business. This will be my last time ever giving them my hard earned money. Also you can do refunds and exchanges at Home Depot. I’d recommend you shop there.

I give this place two stars. One because you have to rate them two because I believe the owner is from the local area. But other then that this is not the place you wanna spend your money, I understood the whole red tape at the door I will get it for you / “COVID”time. It’s been enough time pass but you are still being stopped at the door way. It just felt awkward. Community store that makes customers feel like foreigners.great way to make money is let man and women in pass the door to look ,see ,think ,come up with new ideas “BUY EXTRA ITEMS”now I just buy the one thing and walk away

784 HARDWARE MAINTENANCE STORE WEst Farms Offical plug for supply and demand WEST FARMS BRONX APPROVED OFFICIAL KEYS OF THE CITY BRonx SEQUOR Got the tools needed for the job and the hardware suitable for the project 784 Hardware knock on wood and it's hard here!!! Keys made got the prints on deck Located on Tremont With Bx36 respects!

I went there on the coldest of eh year so far. The staff was so helpful and knowledgeable. Normally I feel like a since in a hardware store. Everyone was very patient with me, going over each product int the category I wanted they didn't put me off to wait because my brain was frozen from outside. They smiled and empathized.

Considering its a small local hardware store, I have always had a positive experience there. Prices are reasonable and at times equal to Home Depot. They now include plumbing supplies which is a big plus. A+.

I needed my keys copied fast. And that's what I got. The copies worked seem to work better than the original. Very cheap pricing as well

Great little neighborhood hardware store, friendly, knowledgeable and experienced staff, perfect place to get all your keys cut.

Great place to shop for hardware needs. In store shopping is done with an attendant getting the product for you upon entry.

The Customer service is very ,the salesperson are very knowledgeable and that helps when you are looking for something

This place is the best and very friendly i love that they take time in there work and I love when the manger kids come

I like this place they have hardwear for the house, that sometimes l cannot find in other stores. Thxs J&F.

Family owned neighborhood business. Very professional establishment serving the community for many years.

New place and putting competition to other hardware stores that was out for a while

Get all the products you need for your in home jobs and keys copied for the low

The clerk was easy to communicate with and they the supplies i needed!

They have good products but it not a very welcoming place

Yes good place to find some stuff good service Friendly

A little pricey but for emergency jobs it works for me.

Very knowledgeable staff and always willing to help

They had everything I needed! Nice people too...

Quite a decent amount of hardware that you need

Went in for locks very friendly and personable

Very helpful and had what I needed

Me gusto, encontré lo que buscaba.

Good customer service very helpful

They alway r always very helpful.

It of great bbn hardware store.

Best hardware spot period.

Great people and prices

Always have what I need

It ok a little pricey

Just love this place

Prompt service

Ok Excellente

Too expensive

Nice people

Very well

A-