I bought a bunch of Christmas Bush from “A Floral Affair” at Round Corner in Dural on Monday for $25.00. On Tuesday, one stem was fine, but the others were obviously dying. As I had bought flowers there previously and knew that the owner claimed to be proud of the quality of her flowers, I brought the bunch back, expecting a replacement. Instead, I was subjected to an extremely rude tirade. She thought of several reasons why the problem was not hers: · I was lying and trying to get a free bunch · They were not hers. They had been bought from Woolworth’s · They had been left in a hot car · They had been put in a vase with no water · Although I had the receipt, it didn’t prove that I had bought Christmas Bush. None of these was true, and none explained why one stem was OK but not the others. She refused to give me her name or her business card. I suggest you source your flowers anywhere but at “A Floral Affair”, where, obviously, customer service and even common courtesy are conspicuously missing.

Went to purchase 1x nice flower for my 2yr old son to give to his Mum. Lady was nice. On payment she said $15 minimum on card of which is a completely poor experience and not on a sign in shop to my knowledge. The price was $5 and I said I’d pay more. $6 which is 20% more. She suggested I pay $10 which is 100% more. Decided not to do business with this shop. Please get with the times as your will not be operating in near future as customers expect more. Simply blaming the bank and not finding a solution isn’t a good customer service. Got a son upset now he can’t give his Mum the nice flower we picked. Thanks for nothing

Gorgeous bouquets, and very helpful staff. George always goes above and beyond to help us out, even doing deliveries or going to the flower markets the day of an event to ensure we had opened lilies for our bouquets (because we gave them such short notice). What a champion!

A Floral Affair has friendly staff, fresh flowers and affordable prices. I bought 3 bunches of flowers this week and I'm very happy with how George put them together making them look beautiful. I Highly recommend this florist.

These guys did an amazing job! My friend received her amazing bouquet of flowers today, they were big, beautiful and brightened up her day in lockdown. xx Ellen

We live in the US and they have always been so helpful and responsive when we needed flowers for Mother’s Day, birthdays, etc

One of the busy flower shops in Dural Shopping Mall. Daily fresh flower and natives. Reasonable price friendly staff.

Amazing customer service and always fresh flowers, Liz and George are great when it comes to any floral needs

Good value and always a good chin wag from George, while Liz does the creative stuff

Always great customer service