Rude, Damaged Property, Combative. If you want to save a few bucks, get your property damaged, then get yelled at, please use AK. This is by far the most unprofessional company I've ever dealt with. Not only did they damage our property thoroughly, when I spoke to the owner, Art, he was beyond rude. He began yelling at me as he thought I was the building management company. When he realized I was the actual customer, he went from beyond rude to just rude and only yelled a little bit. After sending the requested detailed email of the move (highlighted below) and damages which the movers admitted to in person and via email reply (see attachment), Art and his mover Turan were extremely combative and unprofessional. Who yells at their customers? AK does. As someone who actually previously worked as a mover, I'm stunned at the level of unprofessionalism and lack of responsibility taken by this company. We were nothing but nice to them, got the movers parking at both locations, provided them with waters, didn't complain when the move took over an hour longer than they stated and remained calm/professional in our communication. Exactly what happened: They damaged the front door, front security door, the outer part of the staircase banister which has an empty living room next to it, scuff marks throughout the staircase and upstairs hallway, and put a hole the size of my hand in the hallway. The movers stated they were having issues moving the couch into the front door. Management called and provided this information to us. However, they called after the damage to the door was done. There was never a conversation about an issue with the hallway, just the front door. After the call, we informed the movers to remove the legs of the couch to ensure it would fit. The first piece of the couch, this was done after our instructions, and the couch fit and moved into the upstairs room without any issues to the upstairs hallway. Since the legs were not initially removed as they should have been, the movers caused damage to the front security door and the front door itself prior to the phone call from management and being verbally told by the movers. The second piece of the couch, the legs were not removed and caused further damage to the front door, front security door, and placed a large hole in the upstairs hallway due to the fact the legs of the second piece were not removed as requested. The second piece, the one that caused a hole in the upstairs hallway, did not have the legs removed until the hole was made. I did a walkthrough of the damages with one of the movers who was combative but agreed they caused the damage and informed me to contact the manager. I spoke with Art who indicated this was caused by our instructions which is not true as our instructions came after the damage to the front doors was already done and our instructions were clear: to remove the legs of the couch pieces. Again, there was never a conversation about the hallway and the hole in the hallway was caused by the second couch piece that did not have the legs removed as we instructed prior to moving this piece into the property. In addition to the damage, one of the movers, Turan, spent the majority of the move on his cell phone. The movers at one point even asked me to help with moving the couch from the living room up the stairs which I did not do as this is the paid-for service and had no right to be asked or participate in the moving of property. Save yourself from AK and use anyone else! To the owners response: It is false. I was onsite the entire time. I was in my car and saw the couch piece attempted to go in before receiving the call. I literally handed Atrun the allen key to remove the legs of the second piece after the hole was caused. 100% unprofessional, rude, and will do anything to avoid paying for admitted damages. Steer clear!

I chose these movers based on the wonderful reviews, however my experience was a total disaster. The biggest guy of the three was very lazy and inappropriate I suffered an allergic reaction from eating seafood my lip and cheek were swollen on the right side of my face he asked if my husband had done it REALLY HOW DISRESPECTFUL and also voice to me that I was nice but my husband was not WHERE DO YOU GET OFF RUDE GUY Wish I could have given NO star>>> no customer service no professionalism no integrity The only thing ART was concerned about was getting this truck to the 2pm appt the only option ART offered was to send another truck the next day for an additional $50 per hour already paying $150 per hr then my things were just dumped into boxes with NOOOO regard that these items belong to a person charged for several rolls of tape I only found two empty rolls of tape the other two men worked and they were kind I have use movers several times with no problem this was a nightmare I would not refer this company to move a dog house riddance ak movers

Top notch service! Can not express how much I appreciate these guys' service! We were in a situation where we had to make a super last minute move. Contacted on Yelp on Thursday, finalized on Friday by phone, and did the move on Saturday. We moved from a second story apt to a fourth story walk-up! These guys were champs and worked tirelessly to get all our furniture, boxes, books, and everything else. These guys were very professionals. They even showed up 15 minutes early. And they were meticulous in wrapping items with blankets and tape. I could not recommend them highly enough! I would absolutely recommend them, and would work with them again in the future!

This was our first time using AK Movers, but after our outstanding experience with them, I know I'll be using them again in the future. The crew was able to quickly and efficiently get us moved out of our 6th floor apartment and into our new home, taking extra care to protect and secure all of our furniture and possessions. Despite the heavy rain and mud during the move, the team was careful not to track any into the home. They were courteous and respectful, and always asked where we would like our items placed. They made our first time home buying experience a breeze, and I would highly recommend.

I was in a jam with not having a mover with very short notice, AK Movers came through-what a relief!! Art was straightforward, helpful, professional and extremely responsive after dealing with a big van line company with non-existent customer service. Movers came on the day of move on time - Jose and Antonio did an excellent job wrapping everything up, they were professional, courteous and friendly—they worked hard too!!! I would hire them again in a heartbeat!! Thank you so much for doing my move in such short notice. I can’t express enough gratitude. Highly recommended mover.

I have moved with AK three times now, and each time they have provided absolutely terrific service. They are prompt and efficient, and very careful with belongings. My most recent move was out of a third-floor walk up and the movers got everything down quickly and safely, through two narrow stair cases, one of which was an outdoor fire escape. So they are very resourceful. In another instance they were forced to move the moving truck to a new parking spot twice and they did so quickly and without issue. Very professional and well-executed operation from beginning to end.

Since they seem to have two google accounts here’s a warning to everyone else. Check the real reviews now the fake ones they paid for. Horrible business. They tried to overcharge me for things they had agreed upon before. Most of these reviews seem to be fake and make to make it look like they do business. Horrible owners who treat their workers like slaves. Don’t do business with them if you want you things to be transported safety without being nickel and dimed. Worst company ever

I debated whether to use movers this time because we didn’t have a great experience with the last company we moved with. I chose AK movers because of their many great reviews, and am adding another. They were responsive, helpful, careful, pleasant and extremely easy to work with. They made what is usually a taxing process very painless and we appreciated their service and partnership through the entire process. I would definitely recommend!

Art and his coworkers were very professional and timely in moving our furniture and other belongings from our townhome to a single family home. They called the day before the move to confirm everything and were on time the day of the move. They also took apart some of the larger furniture for us and put everything back together. They also provided quilted packaging for the furniture. We definitely recommend them to others.

I have used AK Movers 5 times already. This time I needed to move a large sectional from MD to DC. I needed it moved ASAP. I talked to Art in the afternoon and he gave me an appointment for the next day at 8am! Fantastic! Luis and Jorge were absolutely fantastic, punctual, polite, professional. Mind you, it was a large 4 pc sectional! Art has always been professional and compassionate. Definitely my go-to-guy for moving!

They were exceptionally helpful and professional. They were on time, courteous and took the stress out of our move. We had two large wardrobes and they were able to move it with ease. I would recommend them to anyone moving. George, Alex and Artem were excellent and quickly solved the small problems that come with moving. From our 3rd floor walk up, all three worked cohesively as a team and preformed a grade A service!

I used AK Movers for my one-bedroom apartment and had a great experience. The movers were friendly and incredibly helpful. My couch was too big for the elevator and they had to walk it up several flights of stairs. It was extra work for them, but they did it without question and with a great attitude. I would definitely recommend them for your next moving project and will definitely use them again in the future.

I recently used AK Movers for the third time in the last seven years, and each time it's been a great experience. AK Movers is truly a best value selection--offering a reasonable price for highest-quality service. The crew is always on time, doesn't cut corners, and works efficiently. That's why I've consistently recommended them to friends over the years.

I had a great experience with AK movers. I needed a one bedroom apartment moved. On move day, there were two movers including the owner, they arrived on time, asked questions before and during the move, all items arrived my new location in one piece, they completed the move under the estimated time. I highly recommend them and will be using them again!

Pretty decent move. All my stuff was intact with minimal to no damage to the room as far as I can tell. The movers were professional and did exactly what I paid them to do. It was roughly 600 for 4 hours of work on a 1 bed room. If you’re looking for a no nonsense moving experience for a decent price especially for a DC area, give them a try.

Excellent moving experience! Artem and George were amazing and very quick and friendly. I will definitely use them in the future for my moving needs. They showed up on time and finished within the time frame. They didn't break anything and they dealt with a difficult parking and unloading situation with good humor. Thanks again!

Art and his movers made a potentially tricky moving process very simple and easy. They arrived when they promised, packed everything effectively, finished quickly, and delivered everything to a storage unit without me needing to be present at all. I will, God willing, use them again. Highly recommend.

Just used them and they are awesome!!! Called and booked them with less than 12 hrs notice and they were able to accommodate me. George and Carlos were prompt, professional and super efficient, despite the incredibly long haul from the elevator to my unit. 10/10, I strongly recommend AK movers!!!

The AK Movers are by far the very best in the area. Good and efficient service. They are very nice people. They work extremely hard. They are always on time. And they give you all of this for a very good price. Please do not use anyone else. Only use a cane movers. They are the very best.

The best moving experience we’ve ever had. Quick, efficient, friendly, and helpful. They were great problem solvers, arrived right on time, and took great care of our stuff on our DC to Baltimore move. They came highly recommended to us and we would HIGHLY RECOMMEND them.

AK Movers was excellent and made moving a breeze. I had a last minute move that I needed help with and AK was able to get me booked for the next day. They were incredibly responsive, organized, and prepared. Jorge and Carlo were troopers and handled everything with care!

Art and his team were awesome! They were very quick to book the service and upfront with pricing. No need to rent a truck or anything! They wrapped my furniture up very well, and I didn't have to lift a finger. I would recommend them to anyone moving in the DC area!

I have used them for the third time because I had such a great experience the first two times. They arrived early and called to let me know they were there. They are very fast and a hard working crew. No unnecessary breaks or anything like that. Highly recommended!

AK Movers did a wonderful job with my move! They were fast efficient and even moved two couches for me twice up and down stairs and took a third back into the van for me. They were paving the street and they were patient with that process as well. Best move ever!

These guys are awesome. They were prompt, professional and also just fun to work with. Moving is stressful - but they were laughing and smiling the whole way through which was contagious for all. I would with out a doubt hire them to help us move in the future!

AK Movers did a great job of helping us move. Jorge, Carlos, and Yuri were very professional and handled all of our items with care. They were also very efficient as they moved our items from storage to our home in what felt like no time at all.

Affordable price for a quality service! Its been 2d time i have moved from one place to another. The guys are always on time and very careful with my stuff, which i cannot say about other companies. Will definitely recommend to all my friends !

What can I say? AK movers is by far the best moving company I have used and I have moved over 30 times in six states in the U.S. They handled the entire move with professionalism, showed up early, and were ready to go.

Very happy I selected this company. They were punctual, moved all of my belongings with care and worked really quickly. Also, the two men were really nice. I'll be using them again for any future moves.

Used AK Movers for the first time at the recommendation of a family member. Wow! They were reasonably priced, fast, and took great care of my belongings and furniture! Highly recommend AK Movers!

I've moved a lot and these guys are great! Very conscientious and efficient. On a rainy day, they made sure that the floors were covered and were mindful of our space. Would definitely recommend!

This moving company is very efficient, friendly, and professional. Their rates are reasonable and they took great care of our belongings. Best moving company we’ve ever used - highly recommend!!!

Art was super responsive! The gentlemen arrived early (which I really appreciated!!) and were professional, courteous and pleasant to work with. I highly recommend AK Movers and would use again.

AK movers made the move so easy! They were super quick, but handled all my belongings with care. They made sure that nothing got damage while moving or in the truck. Would highly recommend!!!

The guys were fabulous, timely and assembled all furniture. Used blankets to protect newly installed hardwood floors and finished in record time. I would definitely recommend their services.

This mover is quick, efficient, and very careful. I honestly couldn’t ask for a better mover especially during covid when everything is extra hard. Would recommend for any sized household.

AK Movers is great! We got a quote very quickly and it was a good price. The movers showed up early and quickly got to work. They had their own truck and came with moving blankets.

These guys are the best and i have used them in the past as well. Highly recommended and they get the job done quickly and efficiently. We will continue to use them for our needs.

I have used them twice and would use again because they are quick, reliable and very nice. They are also the most reasonable movers I have found. I highly recommend them.

We recently moved with AK Movers and this was an amazing experience. The guys were fast, professional and helpful. Very nice price for such quality!

Artem and Alex were very helpful and careful with all of my fragile things and furniture. This is the third time I have used AK and they are great!

George, Alex and Art did a great job. They were professional, quick, and kind. Nothing was damaged and they did great work! 10/10 would recommend.

Artem, Alex and George did a great job and took good care of the furniture and the house! I definitely recommend their service

Excellent first-class service from AK Movers. They handled items with care and were prompt and efficient. Highly recommended.

Fantastic company and highly recommend it. We will use it again next time we move. Huge shout out to Artem, Vlad, and Jorge!

Easy to book, showed up early and worked hard. I am very impressed and happy with their work and will definitely use again!

The guys are friendly and awesome! We had a snafu with our new building and they stood by without complaint.

AK movers we're on time & very professional Moved my mom in the timely manner. We would use them again

Artem and George did a fantastic work. Friends referred us to them they also had a great experience.

Great owner, great people, great service and price. I used them twice. Very professional!