I went to the Aldo store in Times Square on W 42nd St. to return a bag I had purchased online. The sales associate David was so professional and nice. He was even able to order me a replacement bag for the one I was returning. Aldo's merchandise is so cute and trendy. Something will definitely catch your eye …

Went in last Friday to buy a pair of shoes for dinner. No greeting and waited around for assistance until I had to ask for help. I left wearing the heels and purse I purchasd, got into a car and drove to a parking lot. I walked 1 block and

On the 10th of saturday the customer service was good with the salesperson that dealt with me. She was very helpful. However, the floor manager in all black was hostile towards me and another customer. When my box of shoes arrived upstairs

Not a fan of this store purchased a pair of sandals today the lady was not friendly and kind of rude. She also said she would email me my receipt and I never got the email. So now I don’t have proof of purchase which would be a big problem

Worst store ever, with BAD QUALITY shoes, I will not recommend to anyone. The shoes are made in china, not worth 20 dollars and they are selling them with very high prices. I bought 3 shoes and all of them in less then 2 month got damaged,

Terrible experience overall. No welcome as I entered the store (not crowded at all), then had to ask for help. Shoes were labeled one price and then I was charged a higher price and told that the price couldn't be adjusted. This isnt true

I went to pick up an online order and the customer service sucks. I went back that day because some of my items were damaged. They try to stuff all of your things in those little bags. I also exchanged a bag because earlier when I went in

Each and every visit is a shopper's delight in that the customer service is upbeat and accommodating. The staff is very attentive to your needs and also make additional recommendations if one type of shoe/sneaker is not available in your

The stores are usually small and compact, and¿they feel like you have a very limited choice. But the staff was wonderful and very helpful. They gave us their best recommendations and were always attentive to what we wanted and needed.

ALDO continues to be our favorite place for shoe shopping. Staff is most helpful. Love their hand scanner which tells if you size is in stock where you are... Or in any other ALDO store location. Free shipping Is a nice perk as well.

I’d give this place zero stars if I could. The customer service is self-serving and not customer focused at all. The employees are rude and ignore money that walks through the door. I came to this specific location after a similar

Now this, this right here is a store to shop at. Cristal and her team are an absolute delight, not only did they help me into a pair of comfortable work shoes but also provided the means of keeping them clean.

What a great place to be with a shop. Exactly 0 m from Times Square. On the Broadway lot of musicals left and right is a good selection of shoes but didn’t find what we wanted to have a good service around.

The two employees I dealt with were great. They help me with my decision making and even offer some socks that would still give the look of not wearing any... would definitely go back

The woman brought me the wrong size shoe several times and when I attempted to mention this to her she literally stated-in a rather sweet and high tone, "I'm going to kill you."

Aldo is a brand which is nearly in every country , like many other shoe companies they lost quality in the last few years but they are still better then many others

Rude staff. Also the store sells products on full price even when they are at a discount rate on website.

Lovely shoe store...i buy most of my shoe's from their; because of that Casual look!

it is indicated that they work until 12. but 10 pm were already closed

Love the shoes they have