Acceptance Insurance

152 reviews

1425 SW Military Dr, San Antonio, TX 78221

locations.acceptanceinsurance.com

+12109277665

About

Acceptance Insurance is a Insurance agency located at 1425 SW Military Dr, San Antonio, TX 78221. It has received 152 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-6PM
Wednesday10AM-2PM
ThursdayClosed
Friday9AM-6PM
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Acceptance Insurance: 1425 SW Military Dr, San Antonio, TX 78221

  • Acceptance Insurance has 4.8 stars from 152 reviews

  • Insurance agency

  • "This company will steal your MONEY"

    "I highly recommend Acceptance Insurance, Isabel will find you the best coverage with the lowest price"

    "Best place to get insurance my previous company jacked my rates up over $200 in a renewal and miss Liza and miss Isabell were able to help me cut my rates in half and get me the best deal out there"

    "Had the best experience and was well informed on what insurance plan was best for me and I have Janie to thank for that"

    "Best customer service in any office i have ever been to"

Reviews

  • Claudella Turner

This company will steal your MONEY. They take your check then take direct payment illegally using your routing # on your check. They put you on direct withdraw without permission and refuse to return your money. They have 2 payments but only one went to my insurance company. They have over $300 of mine and refuse to refund it. I have tried for a month now to fix this and now my insurance has been canceled. They are rude and disrespectful. The manager told me to come in at a set time and he left and was gone for 3 hours wasted my time.

  • Maribel DelBosque

I highly recommend Acceptance Insurance, Isabel will find you the best coverage with the lowest price. My daughter forgot her insurance card and was at the Tax Office and Isabel emailed me the insurance cards right away. Every time I call they are quick to respond with a Wonderful attitude and Excellent service. I have been with them for years and I Love it, they make you feel like family. Keep up the GREAT work Acceptance.

  • Tiffany Silva

Best place to get insurance my previous company jacked my rates up over $200 in a renewal and miss Liza and miss Isabell were able to help me cut my rates in half and get me the best deal out there. I highly recommend this insurance company let them know Tiffany sent you in, if I could give them more than a five star rating, I would

  • Jason Limon

Had the best experience and was well informed on what insurance plan was best for me and I have Janie to thank for that. Well educated but the best part was that she was all smiles which is big deal to me, someone who loves her job and knows what there talking about is a 10/10 for me. She’s a keeper!!!!!

  • Nicole Baki

Best customer service in any office i have ever been to. Isabel Trejo is this company's #1 asset. She always has a smile and makes me laugh. She makes me very comfortable and can move mountains for me if needed. I strongly recommend this agent and any company she works for. 6 stars!

  • Jose Edgar Gomez

Ms Liz got me a great deal on a yearly policy so went ahead and got it started Ms Isabel went thru all that was gonna be covered on said policy and made sure if anything is needed they'll be there Hands down a great company that'll make sure they get you a right deal

  • Rogelio Hernandez

Time and time again Isabel and Monica have come through with any and all requests that I make. I tend to go through lots of vehicles and my insurance needs are far from ordinary so it is not lightly that I recommend Titan Insurance of SW Military. Great service!

  • Norma Santiago

Liza has been my agent for many years, she's always knowledgeable with my questions and has amazing customer service. She is thorough in her work and I'd recommend her to all of my family or friends. I would not trust any other agent with my insurance needs.

  • Brenda Cardenas

Liza Morales helped me with my quote. She has a very nice and bubbly personality. She is very knowledgeable and has great customer service!!!. Thank you so much Liza for all your help. I will make sure to refer you to friends and family!!! …

  • Antonio Reyes

I really appreciate what the representative Isabel Trejo did for us, we bought in paper work from the banks that own the lease on our vehicles. She was able to send out insurance verifications for more than one of our vehicles, when all she

  • Denise Martinez

I can honestly say that I love coming in to see everyone here at Acceptance. Everyone is extremely nice and helpful. Isabel goes above and beyond to find the best insurance plan that fits my budget, always professional, and extremely nice.

  • Andrea Garcia

From the moment that I was referred it was a quick set up and got the best offer for all my vehicles. Very quick response when any changes needed to be made. Always looking for the best deals for your needs and budget. Highly recommend.

  • Joe Hamilton

Janie was great in Identifying and explaining my needs so I would be comfortable with the Coverage on my Auto and for my Home! To her and her staff you can tell you not just a customer but a new member of the Acceptance Insurance Family

  • Jose Reyes jr

Isabel Trejo is a very knowledgeable and helpful insurance agent, very understanding and works to find what's best for you based on your circumstances, glad she is still working here, great employee with very great customer service

  • Cornerstone Apartments

ISABEL AND THE ENTIRE OFFICE ARE EXCELLENT, EXCELLENT CUSTOMER SERVICE, VERY HELPFUL, PATIENT AND COURTESY, THEY GO ABOVE AND BEYOND FOR YOU!! COULD NOT ASK FOR MORE THANK YOU ACCEPTANCE INS. YOU GUYS ARE THE BEST!!!!!!!

  • S Tavery

Thank you Deyanira! You have taken very good care of us from day one. Always very nice and refreshing to speak to you and you provide outstanding customer service! Keep up the good work! Sincerely , Mr. And Mrs. Tavery

  • Alexis Schlater

LIZA is the best. She explained coverages and the process to me. She helped me find affordable car insurance. She also has amazing verity of candy at her desk for customers. Go to her for all your insurance needs.

  • Kelli Denyer

I have been with this company for several years now & have had a good experience. They found me the lowest rate when nobody else was able to! Isabelle Trejo is my agent, & she is great! I highly recommend them!

  • Nancyann Lopez

Isabel Trejo has been my agent for many years and she is so nice and always gets back to you if she is busy and always on top of her work.. I recommend acceptance insurance as your insurance for your vehicle’s.

  • Amber Laque

Janie is amazing and always on top of things. She was extremely prompt and friendly. I had Gotten several quotes and she was by far the best. Thank you for your service and look forward to many years with ya.

  • Carl Reicherzer

Really nice people in this office. They are helpful and very friendly. I go there to make the monthly insurance payments rather than paying online because I like interacting with these nice folks.

  • kimberly April

Liza was amazing in explaining everything. She shopped around for me and found me the best rate possible. I will gladly recommend all my friends and family to you. Thank you for being so kind!

  • Michele Castillo

I have been dealing with Monica for many years and she has been very helpful with my insurance needs and making sure that I get the best possible savings. Wouldn't trade her for the world

  • David Damon

Came here from Alabama and needed insurance for a vehicle here in Texas and she helped me get it fast and quick. Will let everyone I know about the great customer service she offered me.

  • Tiffany Sanchez

Liza was amazing! I came from another insurance company that gave me such a horrible experience, and she made the entire transaction easy. My family and I are happy and grateful!

  • Samamtha Wallace

They have very rude agents and they're never open they want you to pay the bill but everybody's always busy you can never get through I do not like them I don't even get my star

  • Barbie Cavazos

My experience with Isabel Trejo has always been amazing, she is always so helpful and knows exactly what needs to be done, very professional and always always very very nice.

  • Jenn Lopez

Been with acceptance insurance for a few years already and Isabel Trejo is my favorite agent she’s the person to go to she so nice and answers all your questions thank you.

  • Jessica Medina

Thank you Deyanira for all your help.You have great customer service and you definitely went out of your way to help me out .I appreciate everything you did!!! …

  • Rey Aviles

The staff is awesome! Been buying insurance here for several years now. They always look for the best and lowest price. Ask for Isabel she's awesome …

  • Priscilla Hernandez

Super nice ladies that are very helpful. Isabel is my agent and she is the best! Been with them for a few years now and I've never had a problem with them.

  • Jason King

I personally will give Isabell five stars for her politeness promptness being truthful and honest she deserves every last bit of it Way to go Isabel

  • Mr?E

Best Insurance Agents I've ever met!!! Isabel & Liza will help you with all your insurance needs & always provide incredible customer service …

  • Real Beaudee

Isabel is my absolute favorite she goes above & beyond while assisting you. Thank you acceptance for the coverage & outstanding customer service!!

  • Priscilla Silva

isabel is great! very friendly, great customer service, fast and had all the information I needed, so thankful for you isabel! keep on shining❤️

  • Maribel Mendoza

Janie is amazing!!!! I added a new vehicle to my policy and she went above and beyond to get the best rates for me, also very quick to respond.

  • Joseph Trevino

Staff are extremely competent and friendly. Making sure clients are receiving top-notch service definitely seems to be a number one priority.

  • Mark Watters

I've been going there many years and Monica is very good at what she does, one place takes care of all my needs, I wouldn't go anywhere else.

  • Mikayla Schroeder

Great service, office is super clean. All employees are super respectful. Had great phone service. Edna did a great job with my policy.

  • Marisol Villalobos

This office is filled with friendly agents who are willing to take care of you and provide you with the best coverage at low prices.

  • Nallely Flores

Wonderful service Isabel Trejo has been my agent for many years she is wonderful and always very helpful Thank you Isabel Trejo

  • Carl Murphy

Great insurance company and the agent Isabel Trejo is great. She always helps me and is easy to talk to I highly recommend her.

  • Lizette Flores

Thank u liza for another AMAZING POLICY!! My go to lady for all my insurance needs . Thank again. Keep up the GREAT WORK

  • Jorge Llamas

I have been with them for over 10 years, they always help to get the best prices for a good insurance. Great service

  • Mark Garay

Liza was amazing. Very helpful. Went out of the way to help us. Will definitely recommend friends and family here.

  • Angel Meyer

Isabel is a very helpful and awesome Agent as well as a very kind individual!! Thank you again Ms Isabel!!

  • Erica Renee

Liza Morales ❤️ Amazing customer service & quick at what she does. Thank you for helping us with a policy.

  • Jorge Prieto

Stopped by to get a quote and I was immediately greeted by Janie. Friendly and professional... Thank you!

  • Julian Lopez

Isabel is the best agent if you need insurance swing by the SW military Dr store I highly recommend it.

  • Amelia Vasquez

My agent Isabel Trejo come and see her for insurance she does a great job getting you good estimates

  • LA CHINGONA A.S.H DD

My experience here at acceptance was awesome. The insurer Isabel Trejo was very courteous and nice.

  • JUAN CASTRO

When I have a question about my policy Deyanira is 100 % on point. Great Friendly customer service.

  • Gabriella S

Liza is always helpful and very prompt on all responses. Explains everything in detail every time.

  • Maria B

Muy buen servicio, los agentes son muy amables, personal bilingue especialmente Isabel Trejo.

  • Norma Belmontes

I got good prices to Insure my house today and the lady there was very nice and helpful too.

  • Manuel Bautista

Isabel has been helpful all the time I really appreciate her, I always Acceptance Insurance.

  • Lynette Figueroa

THEY WORK FAST GOT THE INSURANCE I NEEDED FOR A GREAT PRICE .. GREAT CUSTOMER SERVICE …

  • John Paul Sauceda

I been with them for years always been there for us thank you so much for everything Isabel

  • Priscilla S

Isabel is the absolute best! Love her. Great service and great prices. Highly recommend!

  • Sw Military

Wonderful ladies at Acceptance Insurance. They always have a smile and very courteous!

  • Janie Oh

Great customer service, will cover not just your auto but your home and business too.

  • Airamis Rodriguez

Jaine and her staff are excellent at providing friendly and knowledgeable service.

  • Olga Flores

Llame con Deyanira para una asegúranza y me atendió muy amable 100^ recomendables

  • Deyanira Alejandro

Great Customer service! They have plenty of insurance options to fit your needs.

  • Jewlzz

Attentive and timely with responding. They listened and gave me the best quote.

  • Eugenia Segundo

Estoy contenta y segura con Isabel q me ayudado años con my asegurabas …

  • Joshua Salazar

Excellent customer service, Liza helped me with my roadside assistance.

  • Mike Dominguez

Monica and Isabel are great. Very friendly and they know their stuff.

  • Elias Gonzalez

Very friendly! Definitely would recommend to my family and friends

  • Breana Juanita

Ms. Isabel Trejo was so nice and patient!! Love this location ❤️

  • Jeri Barnes

Got a great policy and office staff was friendly & efficient

  • Teri Brown

Very friendly and got me a great deal on my auto insurance!

  • Angie G

Come visit our agents Isabel and Liza their the best …

  • Ruben Ortiz

The agent was nice and kind helpful go way to go Delacruz

  • Bboy Guajardo

Very satisfied with my experience here thanks you Isabel

  • Dora Castillo

Isabel is an excellent agent she is my number one …

  • Ricky “Rick” Sinclair

Very professionally handle, and very, very nice ! …

  • Cecy Sosa

Más de años de servicio excelente, súper recomendado.

  • Pele Chavez

Fast and efficient. Very knowledgeable ask for Janie

  • Emma diaz

Isabel is a wonderful agent and is ready to help you

  • Lohendy Lopez

Excelente servicio con la ayuda de isabel muy amable

  • Jay Gotenks

Great fast service Janie is great at what she does!

  • Isabel Trejo

Acceptance Insurance has a very helpful staff :-)

  • Mario Vasquez

Never had a problem great customer service

  • Lizbeth M

Isabel is the best agent at this location!

  • Patricia Perez

Isabel is an excellent employee there

  • Ernest Gonzalez

Isabel is an awesome amazing agent.

  • Fa Joeyy

Isabel is an Awesome agent …

  • Maria Montez

Isabel Trejo excellant agent.

  • Henry Carrillo

Isabel is very helpful agent

  • Lupe Camargog

Todos muy amables siempre!

  • Isidro Gomez

Isabel is the best agent

  • Joe Gonzales

Good customer service.

  • Fernando Hernandez

Very good service !

  • Cristela Arredondo

Liza is Great!!!!

  • Duran Arte

GREAT SERVICE...

  • Israel Hernandez

Low price …

  • Cesar Villa

Bien servicio

  • Santos Mungia

Great place

  • Wilson Velazquez

Military

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