Access Self Storage Acton

243 reviews

Access House, 207-211 The Vale, London W3 7QS, United Kingdom

www.accessstorage.com

+442031314941

About

Access Self Storage Acton is a Self-storage facility located at Access House, 207-211 The Vale, London W3 7QS, United Kingdom. It has received 243 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday8:30AM-6PM
Tuesday8:30AM-6PM
Wednesday8:30AM-6PM
Thursday8:30AM-5PM
Friday10AM-4PM
Saturday8:30AM-6PM
Sunday8:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Access Self Storage Acton: Access House, 207-211 The Vale, London W3 7QS, United Kingdom

  • Access Self Storage Acton has 4.7 stars from 243 reviews

  • Self-storage facility

  • "This was the first time I use a storage"

    "great customer service "

    "Outstanding service"

    "The youn man who helped me at your reception on Sat"

    "Very good service"

Reviews

  • Mohammad K

This was the first time I use a storage. I was in a rush to put my stuff in the storage and return the van to avoid being charged. The manager Yasar Khilji understood my situation and did his best to make the whole process smooth. Saved the day. Im very happy with the service I received and definitely recommend it to everyone.

  • haroon Hussein

great customer service . Everything was run smoothly and efficiently in a way that is safe to do so . Every one of the staff here are kind and helpful and friendly in particular one staff abdinur . He is a great gentlemen and went out of his way to help . I would highly recommend this place. Thanks for your help.

  • Mariam

Outstanding service. I have been absolutely delighted with the service I have received from Access Self storage Acton. All the staff I have met have been extremely helpful especially Abdinur and have gone out of their way to help. The whole move went very smoothly. Would highly recommend. Thanks for your help!

  • Richard Seal

The youn man who helped me at your reception on Sat. 29th July 2023 was really most helpful and accompanied my wife and I upto our unit. He was great. All together the service from Access Storage W3 was excellent. The business is very efficiently run by very friendly and helpful staff. I would reccomend them.

  • Mariusz Marciniak

Very good service. No issues. After 4 months all my stuff were exactly as I left it. Dry and in perfect condition. That has been a pleasure to be a, Acton Storage, the customer. Very friendly staff, ready to sort out any issue and answer any questions. I will strongly recommend that place.

  • D

Yasar and his team are amazing! From my initial booking and checking in with Najma to my interactions with all staff over the phone, email and in person they have all be pleasant! I’m a very satisfied customer and I would highly recommend Access Storage! Thanks for all your help! …

  • wasseem Shurih

Very professional approach to my enquiry right from the start, especially Mr Abdinur who understood our requirements from the get go and was very professional with the way he handled our enquiry and offered his constant help and support up until our move was completed successfully.

  • Jeremy Angsuvarnsiri

We had the most effortless check-in experience with Simeon taking the best care of us. He was so knowledgeable of every procedure and was able to help us navigate through any obstacle. If you come to the Access Self Storage at Acton, please ask for him. Five stars!

  • Farideh Arbanian

Yasaar and the rest of his team (specifically referring to the front desk team) at Access Self Storage (Acton) were all very kind and so very efficient with their helpful service. Would 100% recommend using this branch if you’re in the neighbourhood!

  • Aisa

Using first time a storage facility. Very happy with their customer service and the size of my unit. Everything went very well. The staff and website were easy to understand and efficiently communicated. Staff are really helpful. I highly recommend.

  • Kevin

First time using a storage facility, and it couldn’t have been made easier by the staff. Great customer service, easy to understand and efficiently communicated. Staff are really helpful and take great care in treating customers. I highly recommend.

  • Atousa Jahandide

Avoid at any cost. I chose this facility as it was very close to my new flat and it was one the worst decisions that I made. Their main entrance that is the easiest way to move big furniture is supposed to be open from 08:30 in the morning.

  • Cosmin Daraban

I am a simple, normal human being and do not own a business but I have recently had to move homes in less than 24h and knew about this storage facility in Acton/The Vale but have never rented a space like this before and didn’t know what to

  • Laetitia Lise

The whole experience, from booking to move in, has been very smooth. Staff is very helpful and flexible (met 3 different staff members) They will always do everything they possibly can to help you. On the top of it price is quite affordable

  • Ilham Osman

An absolutely amazing place to store our stuff. We needed a place urgently and after looking around we came across this storage place. The manager Yasar was very welcoming and not at all pushy. He gave us just the right space for all of our

  • Gen Gen

There was so many levels of administration to get through and frequently their software kept glitching so it took well over 30 minutes to get to a room. They want intrusive amounts of information. If you don’t supply a copy of your contents

  • Fin

Though having to put my stuff in storage was a pain due to many unfortunate events in my move, having these guys help me out was actually a very enjoyable experience. Funny, intelligent, communicative, efficient - it was a pleasure to be a

  • Temp Move

Smooth move putting stuff into self storage for the first time. Incredibly helpful and friendly staff, Simeon and Adinur, answered all questions and walked through the process on the day. The five stars are for them - would give six if I

  • Keesha Davis

The manager was fantastic in dealing with me, I felt he understood my needs was very patient & helpful in advising me of my options to best fit my needs & budget. I would highly recommend Access Acton based on the warm service I received.

  • Mohamed Tarmohamed

Yasser and Dylan have been very accommodating and have provided excellent service. There was a 3rd member of staff, an Englishman but I do not remember his name. They’ve all been great and remember customers by name providing a personal

  • Clare Kingston

I’ve been using Access Acton on and off for my storage for about 15 years and can honestly say the team running it at the moment are the best. They are so helpful and accommodating. Sometimes moving in / out of storage facilities can be

  • Kerry Mold

Very friendly accommodating staff explained my options and showed me around to find the right size storage for me. We then discussed details of prices and payment options. Staff helped me to get the best price by giving me discounts for

  • Mohamed Osman

The team at Access Self Storage - Acton have been very helpful and accomodating to me, especially Najma who I consider a prime example of excellent customer service. The team is very tentative and goes the extra mile to ensure that my

  • Od Od

I am very impressed with this branch of Access Self Storage. The staff are very helpful and pleasant. The supervisor/manager, Yasar, really goes the extra mile to help and assist customers so they feel at home. Keep on the good work!

  • Milomir Savic

Abdinur has been really helpful to us and sorted out all our issues. He even made sure he answered all our questions quickly and swiftly. I have been a customer since 1997 and I’ll recommended this for everyone who wants to store us.

  • Sarah Calvert

I have been a customer of Access Self Storage Acton for a long time now and am very satisfied with their services. I often have large items that need storage at very short notice and find the help from the customer services team

  • Lydia Randall

Excellent customer service and extremely helpful. Yasar went the extra mile to ensure a smooth process from making a reservation to moving my luggage into storage. I would not hesitate to use Access Self Storage (Acton) again.

  • Michael

Great service from start to finish. Any questions or queries the staff were on hand. I checked with other storage companies and Access are by far the easiest to deal with. Great staff and all information I needed was given.

  • Barry Johns

I have changed my rating from 5 stars to 1 star. They are offering 50% off for 8 weeks. I booked for 4 weeks and was told if I needed to extend it for whatever reason, they would honour the discounted rate up to 8 weeks.

  • Naif Khan

I like very much the customer service received from the store manager “yasar” , and the price is comparatively less from other storage like safe storage. This is more modern and easy accessible storage I ever used.

  • Sophie Nyambura

Simeon at access self storage in Acton branch has been really wonderful, explained everything in detail and went above and beyond to make my customer experience really positive. He is always helpful and friendly.

  • Ally Beet

Used their storage since December 2021. Was easy to secure a unit. Staff have been very helpful and the unit is clean and tidy! They do a lot of security checks so always felt my belongings were safe.

  • DEWAAN

Simeon and Dhillion are professional and so so helpful. They gave me their time and found the best storage unit that fits my needs. Highly recommend this amazing team. Thank you

  • BeeLian Sim

Access Self Storage Acton was my first experience of having my household possessions in storage. The staff at the facility were very helpful, friendly and security conscious.

  • Alina

This is just a review for initial service. Booking was easy, Yasar is lovely, helpful and didn't mind answering my many questions. Not the shiniest of units but does the job.

  • Ally B

Recently had to move house and needed storage space. The unit I originally requested was too small for what I needed but thankfully Bosco (staff) came to the rescue!

  • leonardo facconi

Fantastic service, would recommend to everyone to use this service if you need storage again. Abdinur has made my move go smoothly and my move out. Highly recommended

  • David Arendse

Friendly staff, clean, safe and well priced. Definitely worth using if you are needing some space. We used it to store our stuff while moving between two properties.

  • TSN ACADEMY

The staff treated me very well, i had no worries with my items in the storage and the lovely people there even set me up with recommendations to move my goods in.

  • Pawel Piasecki

Najma at the office was most helpful and very polite. Advised me on all possible options and prices. Store nice and tidy. Good location and easy access . …

  • Raphael Lecat

Efficiency is the name of the game at Access Self Storage Acton and Yassa plays that game beautifully. He is friendly, reliable and attends to all your needs.

  • Jo Welman

The facility works very efficiently and the team on reception are great - nothing is too much trouble. It really is easy to use and the app is simple and clear

  • Butter PARK

The staff, Abdinun, really friendly and gentle to tell me answer what I curious. All the storage prices are quite expensive but here is worth it thanks to him.

  • Hrisi Karapancheva

Access Self Storage staff were very helpful and competitive prices and discounts. Simeon, Kelvin, Abdinur and Yasar are all fantastic. Highly recommended!

  • Melusine Vdl

Very welcoming, good advice, good service. Many thanks to Simeon Mavroskoufis who was very helpful when I needed to store my belongings.

  • Raphael Chipperfield

Great experience. I was able to sign up, get my unit within a few hours. Staff were super helpful, and facility is clean and well run.

  • Nicolas Shaw

Excellent! Professional, friendly and very helpful team. Solved our problem within minutes...no fuss at all! Highly recommended!

  • Louise Hung

if I can give Simeon more than 5 stars that would be perfect! Very good service so far! ⭐️✨⚡️ …

  • Isaac de los Reyes Gallego

Customer service has been great and helpful all along the process :)

  • Armando Noronha

Great service by Yaseer and team at Acton self storage.

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