Very good service with Beckenham Access Self Storage. Only required a unit for a short term rent but had a seamless experience. Kate/Katie was very friendly and helpful at both my onboarding and when i closed down my account with them. Will definitely reuse when required in the future.

Honestly have never had to write a negative review but feel it’s needed as I don’t want anyone to experience the lack of customer service I experienced. Most dissatisfied I’ve been with a company. I was warned before taking out storage but

The service was great. Very informative and tailored the service to meet our needs. Philip was our advisor who was very friendly and positive and even managed to win my mother-in-law. Definitely recommend this branch of Access Self Storage.

Mixed opinions. Before lockdown as a new customer, the service was great. Since emerging from lockdown, the service has been alarmingly poor! Staff never answer phones and when you physically visit, your queries are not resolved. Promises

Would definitely recommend access at beckenham. Great staff on hand to help and very friendly. Never used storage space before. But found it so easy,great security and security for my home that I stored in the. Would definitely use again

I wish i could give 2 ratings here, as Access as a company has caused me issues with taking double payments, with no answers, months of waiting for refunds, however when this happened to me yesterday i expected the same treatment i had

I needed advice etc on the square footage i needed and also the price plan. I spoke to one of the staff named Philip and i can say that i was impressed with his knowledge and professionalism. He answered all my questions and dealt with

Really good facility. Staff were always friendly and helpful. Never had any issues accessing our unit. Safe and secure. My parents have also had a unit here for years without issue. Martin in particular went above and beyond to help us.

This was my first time leaving my belongings in a storage space. I am grateful for the support of the team at Access Self Storage Beckenham. They made it really clear for me to understand how their services work. I could trust that my

I recently used Access Storage in Beckenham and was thoroughly impressed with their service. Phillip was friendly, knowledgeable, and went above and beyond to accommodate my needs. The facility itself was clean, secure, and easily

Martin at the Beckenham store was amazingly helpful, friendly and well rounded customer service. Efficient and quick in his replies to any queries. Would recommend this branch to anyone looking for local, easy access storage.

Really friendly staff and clear set up or ‘move in’ and the ‘move out’ process. The initial call - team really took time explained sizing for someone that had no clue what they were doing and very accommodating throughout.

I have used many different storage facilities in my years and never have I come across staff with such high spirit and willingness to help. They should be appreciated and rewarded as they put out a great image for Access.

Why i did give 5star to access self storage Beckenham First of all and without mentioning their professionalism ,they are very nice human being they are all very helpful especially Phillip very dedicated person who

They said two mounts discount but all of them lie (they said first 2 mount only £25 but they take nearly £110). Taking many extra money and they are giving poor service. Escape from here and dont turn back.

The staff are very helpful, especially Amy who helped organise an extra unit at very short notice. She also organised for a maintenance appointment instantly after we reported an issue with our unit

Amy and Tracey were wonderful to deal with and made it such a smooth experience getting storage. Far better service than other storage companies I have used. Thanks again for your help ladies.

Even though the lift wasn't working, the service from Amy at the reception was excellent, I honestly didn't realise storage could be this entertaining! Highly recommend access Beckenham.

I’ve had a nightmare moving house been so stressful but 1 part which has not been stressful is the help and services of access self storage beckenham cannot thank Amy and Phillip enough

Brilliant service and good price. Phillip was excellent and couldn't be more helpful. Non pressured and a complete contrast to Big Yellow who were pressuring me to pay a deposit.

I came to the Elmers End(Beckenham branch)to store stuff, but lift was out of order. Tracey at reception offered to help me with the boxes. She was polite,helpful with the help.

I have experienced great customer service from all the team so far however, Amy's customer service was absolutely fabulous today and I felt very valued indeed. Cheers Amy!

Had a really good experience with Amy on reception today, very courteous and helpful when I was completing my paperwork to move in. Many thanks for the great service!

Tracy is a credit to your Branch. She was unbelievably helpful and polite and was more than happy too help us. Thank you Tracy and Access SS. We will be back soon!

Amy has been so courteous! I would recommend the Beckenham Access Self Storage for anyone who needs a bit of extra help guiding you through the process

Efficient, helpful and friendly staff. Cost effective storage solution and very straightforward and quick to facilitate. I would definitely recommend.

Very satisfied with the service received over the past 4 years. Staff have always been helpful and courteous towards me and my Family.

Really professional service from Amy on reception, extremely informative and very friendly customer service. Would highly recommend.

Tracy is such a lovely lady, so polite & helpful. I dealt with Tracy when initially making queries about the storage and moving in.

Great and helpful service from Amy and Angela on the reception. Thank you ladies for making my check in so easy.

I've used many storage locations, including Access's. Amy at Beckenham was super helpful. Thank you.

Really helpful staff! Made things very easy. Angela and Phillip were awesome! Thank you …

⭐⭐⭐⭐⭐ I can't say enough good things about Access Self Storage in Beckenham, and I

fantastic service! phillip and angela were lovely and answered all my queries

Easy, efficient service! Amy on the front desk was very helpful and friendly!

Super helpful service from Amy in reception, very informative and helpful.

Really great service from Amy on the reception. Thanks for all your help.

Amy has been incredibly helpful. A credit to the company

Good site very clean plenty of parking. Michael

Good customer service and fare price …