Action Painting Pros

26 reviews

360 N Caswell Rd, Charlotte, NC 28204

actionpaintingnc.com

+19803334970

About

Action Painting Pros is a Painter located at 360 N Caswell Rd, Charlotte, NC 28204. It has received 26 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9AM-7PM
Tuesday9AM-7PM
Wednesday10AM-2PM
ThursdayClosed
Friday9AM-7:15PM
Saturday9AM-7:15PM
Sunday9AM-7:15PM

F.A.Q

Frequently Asked Questions

  • The address of Action Painting Pros: 360 N Caswell Rd, Charlotte, NC 28204

  • Action Painting Pros has 4.7 stars from 26 reviews

  • Painter

  • "I contracted Action Painting Pros, LLC in the Spring of 2017 to paint my kitchen cabinets"

    "Jennifer McEachern came out last fall to check my deck to see what needed to be done"

    "Jennifer and her crew did an amazing paint job on the interior of our house"

    "Jennifer and her team have completed multiple painting projects for me over the past 6 years, both interior and exterior painting"

    "Action Painting Pros painted several of our interior rooms, including a good amount of patch work, ceiling texturing, cabinets and bookshelves"

Reviews

  • Sherry H.

I contracted Action Painting Pros, LLC in the Spring of 2017 to paint my kitchen cabinets. The owner came by, looked at my cabinets and their condition and said her company could definitely achieve the desired result I was looking for. She recommended that I use a special, fast drying and durable paint from PPG called Breakthrough. I did my homework on the paint and wasn't sure because I really wanted a sheen on the doors and that particular product only comes in 2 finishes- Satin or Gloss. I struggled with this because I really wanted a semi gloss look. In the end I decided to go with Gloss and the day before I was scheduled to have my cabinets painted, I changed my mind and went with Satin instead. Jennifer called me and said that the paint was already ordered so if I wanted to have the Satin that I would have to purchase 2 gallons and still pay for the other 2 gallons of gloss. She said she would help me out and work with her rep on getting me a discount as the price per gallon was roughly $54. When it came time to do the job, of course Jennifer wasn't able to give me a discount and played it off. I would have been fine if she just told me upfront there was nothing she could do but to say you will do what you can to get me a break and then not do anything is what is very disappointing. LIE #1 The interesting thing about this paint is that the labels for when they were ordered are both printed on top of the cans. They were both ordered on the same day within an hour of each other. LIE #2 I moved on from that and decided to just eat the $110 and get the job done. They showed up that Monday and prepped and started priming the cabinet fronts. They took the doors off site and sprayed them which took about a week, maybe less. Before all of this, actually getting a firm appointment scheduled was extremely frustrating. My first appointment was not correct and it seemed like a lot of 'errors' putting me down on the wrong day when I believe she was not being truthful and moving me around to accommodate other jobs she needed to get done. Once my doors were completed, I noticed a few did not look great. I had a total of 27 and about 8 of them needed to be redone. Getting that done took another 2 months. I remained patient and decided not to let it get the best of me. All I wanted were cabinets to look great. The guy that did the job had his kid come in and hang the doors and they were not hung properly (some were not aligned with the adjacent door). This resulted in the re drilling of holes for the hardware being off. I spent a lot of money on this hardware and almost all of them were installed unevenly or crooked. On top of all of this, I received the extra 2 gallons of the gloss PPG and noticed that one of the Gloss cans was half empty and had paint dripping down the label. Again, I overlooked this because I really didn't want to deal with this company any more and wanted the job done. I decided to hire someone else to come in and fix the hardware, which resulted in me paying an extra $100. The cabinet guy told me screws in the hinges didn't match (some were flat and others were Philips). One was completely stripped. About 3 months after the doors were completed, I started noticing vertical cracks popping up under the paint in about 5-7 of the cabinets. I contacted the company and she had the PPG paint rep come to look at it. The final conclusion from Action Painting Pros and PPG was that something was wrong with the veneer on my cabinets and I would have to pay to have them repaired- imagine that! You would think after EVERYTHING that I put up with that she could AT LEAST fix these 5 cabinets at no cost but obviously she is not willing to do that. At this point, I will never do business with this company again and would implore anyone reading these reviews to take this into consideration. Also look online at their complaints with the BBB.

  • Joan Y. Edwards

Jennifer McEachern came out last fall to check my deck to see what needed to be done. She gave me an estimate. She told me that Sherwin Williams' SuperDeck stain. She gave me two possible colors that would closely match our deck. She stated that she would contact me in March. The beginning of March she contacted me and set up a tentative date for power washing it. She called and said they'd like to come a couple of days early. So they did. Weather - downpour of rain wasn't conducive to staining on the scheduled day so they came back two days later to scrape and stain it. Juan and his crew noticed a board needed to be replaced so he purchased one, installed it, and they finished putting 2 coats of finish on our deck. Oh my goodness! It looks beautiful. Jennifer took before and after pictures for us. The difference is truly amazing. I am very pleased. I plan to use Action Painting Pros to stain our deck when it needs it in a few years. Thank you, Action Painting Pros for quality work and keeping me informed. Below are before and after pictures of the deck.

  • Terri Stephenson

Jennifer and her crew did an amazing paint job on the interior of our house. They repaired normal wear and tear as well as drywall that had been cut out so that new plumbing could be installed in showers. They made the walls look new again. They showed up as scheduled, worked quietly, quickly and were courteous. They did all the color matching when I didn’t have the old paint colors and they did all the leg work to pick up the paint and get their supplies. They are turnkey! Jennifer provides a detailed line item for all items that are to be painted or repaired. Her quote is the most comprehensive one I have ever seen and she is quick to write up a quote. I had a change order and she was very fair in the revised price. I have given her name to numerous people and I will continue to use her in the future!

  • Bill Bradford

Jennifer and her team have completed multiple painting projects for me over the past 6 years, both interior and exterior painting. I contract them again and again because they have earned my trust for always doing a fantastic job. They are easy to work with and very customer focused. They also show attention to details and consistently do a quality job. My 20 year old house looks brand new thanks to their outstanding skills. I highly recommend them because they produce excellent results.

  • Christian Brose

Action Painting Pros painted several of our interior rooms, including a good amount of patch work, ceiling texturing, cabinets and bookshelves. They were helpful in assessing what needed to be done, showed up on time, were courteous and delivered a great outcome at a fair price. I highly recommend them and am going to use them again as part of a pending kitchen remodeling.

  • John Sims

I have actually known and recommended APP for years. They have smoothed popcorn ceilings, and painted interiors for my company. But this time they handled some paint work on my personal residence. Excellent job, great pricing, on time and in budget. And the quality was top notch. No shortcuts. And they kept in touch. I highly recommend APP for all your painting needs!

  • Melodee Rimland

We had worked with Action before and when the exterior of our home needed painting, they were one of the companies we sought estimates from. They were professional, easy to communicate with and gave us a fair bid as well as advice as the project moved forward. We would definitely recommend and use Action Painting pros again, and for other projects.

  • Diane Gibson

We are extremely pleased with the service and results of the work done for us by Action Painting Pros. Communication was very good and expectations were defined and met. We would definitely use them again and would recommend them to anyone in need of painting services.

  • Denise Harris

I’d give 6 stars if I could. Wonderful job painting my house and staining my porch. Very detailed and neat. Jennifer is awesome and Daniel and his crewman did an amazing job. I didn’t have to worry about anything. Will never use anyone else. Sold customer!

  • Erin Smith

We have used Action Pros twice at our current house and once at a previous property. They removed popcorn ceilings are both locations and applied fresh paint throughout. Fantastic work, fairly priced, and very clean. We will use them again in the future.

  • Tyler Wiseman

Jennifer is a total PRO! Her & her team did a wonderful job on the interior walls & cabinetry. She was incredibly transparent, responsive & easy to work with. Being new to the area I would recommend 10/10 times to anytime!

  • Dwayne Brodey

Jennifer an her team are awesome! Easy to work with great pricing and top notch service. Have been partnered with team for both business and residential they do both interior and exterior! Give Jennifer a call.

  • Jordan Keesee

Jennifer and APP were professional, helpful, and most importantly quick to respond via email and phone. They quickly fixed two areas of our soffits back like brand new. Will absolutely use again!

  • Connor Johnson

was driving down the road on Highway 16 as I saw an action painting Pro car with a woman driving while texting for a solid 10 minutes and almost ran me off the Road!

  • Hope Edge

Jennifer & her team do great work! I’ve used them twice & appreciate their attention to detail while also getting the job done on schedule. I highly recommend them!

  • Sara Clark-Long

Professional, polite and prompt. They did interior painting and we loved the service so much we are hiring to paint exterior of house. Extremely thorough job.

  • Lauren Timmons

Jennifer was great! She was super responsive and her team did a great job in a quick time frame. Would recommend them to anyone in the area!

  • Kenneth Zanio

THE BEST ! ALWAYS ON TIME AND FINISHED TO PERFECTION THANK YOU KENNETH ZANIO OF NAILS BY KEN Ballantyne ♡

  • Bobby Hamp

Have hired Jennifer and her team twice. Easy to work with, thorough, competitive pricing, and efficient!

  • Stacy Coggins

Jennifer and her team are outstanding. They exceed expectations every time. I'm a customer for life.

  • Jody Drummond

Absolutely awesome! Courteous, professional and prompt!

  • Cheryl Moore
  • kevin chio
  • Lainey Deshields
  • Stephanie Hammonds

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