If you love and care for your surfboard DO NOT take to Aegir to a dude name Craig. Save yourself from a long story, Craig fixed my board charged 3 times the price and there was 2 soft spots on the repair from over sanding it. Brought the problem to his attention, was treated with disrespect and was threatened because I refuse to let him repair again. . Just could not convince myself that a person who is supposed to be good at repair could have done such of a poor job. Hell no he was never going to touch my board again. Paid the amount, left with a board in bad shape and finally took to another person. New repair shop found that Craig's repair was not only over sanded, a layer on the rail was deteriorating. Finally got it repair NOT by Craig at Aegir, and I am now in the water surfing life away. Yes, I gave this guy Craig a bunch of money for a ripoff repair but hey look at the bright side you won't make the same mistake I made and that makes me happy. Happy surfing.

I know working in retail can be very challenging. Trust me I know from my own experience after 14 years. Came to this shop and dropped off a board for repair filled out a form with all my information. I was told I would be contacted by Monday. No call or follow up. Sure I know things can get crazy at the store at times. So I decided to follow up. I called Thursday, Friday and Saturday I was told I was going to get a call back mind you it’s over a week already and no information about the repair of the board. Have a great communication with customer is key to success in any business. Now their staff is very knowledgeable about their product, friendly and professional. But when you requested to speak to a manager his response (manager) after communicating my frustration. Dude I just need to know when is the board going to be ready? His response.. The tech will contact you. No excuse or acknowledgement regarding me calling 3 days back to back following up.

Bought a surfboard on Nov. 15 with a delivery of on or about Dec.5 for a Christmas gift. The delivery date kept moving later and later and I already paid. Finally arrived on January 21 and I decided we no longer want the board. I'm told no refunds after 30 days and that started on Nov. 15. How can you have 30 days to return an item but you don't provide the product within the 30 days! Owner then changed the refund policy on the site from "30 days from when you receive the product" to "30 days from purchase". Edited 1/29: Thank you for the refund, I demanded a refund based on the lack of clarity of your return policy, I apologize if it affects your business but when it clearly stated "30 days from the time you receive the product" I would imagine that pertains to all products purchased on the website, if I knew I had a smaller window I would not have waited so long.

My experience at this surf-skate shop in Dumbo Brooklyn NY thus far is % positive. The store could not be placed in a cooler-hipper place than in Dumbo NYC. It is nice to go in and browse through the skateboards, surfboards, snowboarders & other apparel. The staff that I communicated with Craig & Chris were really nice laid back guys that were helpful with questions & enjoyable to chat and reminisce about past boarding experiences. I originally came to the store looking for a good carver board to build into an electric-board. The guys were very helpful, & even offered to help put the components together. So I will be back to this surf-skate shop. Plus+ they get the bonus fifth star ⭐️ for offering skateboard classes for kids. The only improvement i would recommend is adding an espresso coffee ☕️ bar and keep the boarding classes for kids inexpensive.

Der skateshop an sich ist eigentlich sehr schön und hat viel Auswahl. Doch ich hatte mir dort mein erstes Skateboard überhaupt gekauft dabei handelte sich es jedoch um ein carver surfskate. Als ich dann den ersten Tag gefahren bin hab ich sehr schnell aufgegeben und war sehr enttäuscht dass es so schwer ist.. Nach Betrachtung der Achsen des surfboards ist mir dann nach einiger Zeit aufgefallen dass diese komplett falsch angebracht worden und somit dort das Problem lag. Der Mitarbeiter im Shop hatte mir diese zuvor an das Deck meiner Wahl anmontiert doch nicht nur dass er ca. 30 min hierfür gebraucht hatte, sondern dass diese komplett falsch angebracht waren hat mich sehr enttäuscht! Man geht davon aus dass man professionelle Hilfe bekommt... Trotz allem ist der Shop sehr schön und zentral gelegen

This shop caught my eye. It seemed very cute and warm. I went inside with the intention of buying a few clothing items. The owner or retail working stood in front of the shop and blocked the entrance. It was an awkward interaction. After several seconds, he then allowed me to go inside (mind you it was raining and windy outside). I saw a jacket that was on sale. It seemed waterproof or water resistant (given the rainy weather). I asked the worker if it was waterproof, and he said no with an attitude and didn’t seemed interested that I was there to shop. A simple hello or welcome would have changed the awkward and unwelcoming atmosphere. The experience could’ve been better.

This is my go-to board shop. It has surf and skate boards, clothes, stickers, and all kinds of repair services. They will put together any combo of board you want. They have an excellent selection of Carver boards ready to go at great prices! If you are just visiting NYC, I would recommend dropping by and buying an Aegir t-shirt instead of an I ❤️NY one because Aegir is one of the reasons DUMBO is still cool.

My partner and I bought two skateboards at Aegir today. The two people who helped us were super friendly and helpful and answered all of our questions with sincerity.They were also really kind to our daughter. They built our boards right away and did a great job. And the price for the boards and labor seemed fair.

great surf/skate shop in brooklyn! picked up a carver proteus surfskate for my NYC jaunt a few weeks ago. really helpful and friendly staff, and now my proteus is enjoying the west coast where it came from in the first place. aegir will be my go-to for my NYC sliding-around-on-a-board type needs!

Great shop with almost everything you need as a surfer and skater, they have loads of board bags, wax, fins leashes softops you name it! I have repaired and sold surfboards with the guys and they are very transperant and help full. Also right in my Neighbour hood …

A HUGE shoutout to the fabulous crew that runs the weekend skate lessons at Golconda (looking at you Antonio, Will, and others!). Each and every instructor is kind, patient, attentive, and truly passionate about helping all the kids in any given class. 5+ stars and beyond.

I had a awesome experience shopping at Aegir Boardworks. I’m a beginner skater and got some great recommendations for my skateboard. The store was clean and I was content with the customer service. There’s a positive vibe in this store. I highly recommend! …

Another surfing shop for us New York surfers. Aegir Boardworks is a boutique surf shop in DUMBO. They have some basic stuff and a few variety of surfboards. Even if you are not a surfer, if you enjoy surfing and beach culture, you'd enjoy this shop.

The original owner of this shop was amazing. A true good spirited guy. The new owner who took over is rude and unkind and accusatory. I will never shop there again. Bad experience for my daughter and me. Time to find a new surf skate shop.

Very knowledgeable staff. I bought my son a new board and had an hour or more of questions that they were happy to answer. They got him the right size and made some customizations to help him with where he's at on the learning curve.

These guys went above and beyond their call of duty in repairing my creased carbon surfboard. Even fixed several minor dings on their own without charging me. My board feels like new now and I cannot recommend Aegir enough. Respect!

Love it! Excellent service and very friendly staff. The location and the store are super nice and warm. Definitely the best place to get a board

Just went here to pick up a deck. The employee was super nice n friendly. Just great energy. DEFINITELY CHECK THIS PLACE OUT!

Had a great experience shopping for a helmet, super helpful and friendly employees. Love the nutcracker out front as well

Great service, I went to buy my first board and the people their helped me find the perfect one.

Need a new surf board or snowboard for the season, well the guys at Aegir have got you covered.

Did a great repair on my surf board. Was a tricky fin box and they fixed it perfectly. Thanks!

Great people, they charged my camera battery. They have good stuff and also it's a nice shop.

Support local! Great shop for whatever your boarding needs may be. Snow, surf, and skate!

Got my board waxed/sharpened. Super fast turn around, great job, cool shop.

Great staff and shop, very welcoming atmosphere and lots of good supplies.

Haven't shopped for parts in a looong time, guys here were very helpful

Very friendly and professional at the same time.

Had my snowboard tuned and waxed.

A great shop for gifts too!

Awesome Customer Service!!

Chris was super helpful!

Beautiful shop