Alexanders Auto Repair

209 reviews

3310 E Thomas Rd, Phoenix, AZ 85018

www.alexandersautorepair.com

+16029563781

About

Alexanders Auto Repair is a Auto repair shop located at 3310 E Thomas Rd, Phoenix, AZ 85018. It has received 209 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday7:30AM-6PM
Tuesday7:30AM-6PM
WednesdayClosed
ThursdayClosed
Friday7:30AM-6PM
Saturday7:30AM-6PM
Sunday7:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Alexanders Auto Repair: 3310 E Thomas Rd, Phoenix, AZ 85018

  • Alexanders Auto Repair has 4.8 stars from 209 reviews

  • Auto repair shop

  • "Amazing business! After experiencing catasrophic engine failure (blown crank case), I called various places to get a quote on repair/replacement"

    "I've got to give credit where credit is due"

    "No one likes to deal with unplanned car repairs"

    "I have lived behind Alexander's for a few years now and I wish I had come here to auto service for my families cars"

    "Alexander and Oscar always do an amazing job of taking care of me and my vehicles"

Reviews

  • Digital Physics

Amazing business! After experiencing catasrophic engine failure (blown crank case), I called various places to get a quote on repair/replacement. I was initially disheartened by the quotes that I received from other repair shops and figured I'd just have to take the loss and get a new car. A coworker, who has been maintaining his truck for years with Alexander's Auto, put me in touch with him. I received an great estimate, which was roughly half the cost of the quotes I had received from other shops. Repairing the car, instead of replacing it, quickly became an option. There were no hidden costs or surprises. Alexander was able to provide an exact "to-the-penny" quote before any work was done once the vehicle could be reviewed directly. Once approved, the vehicle was towed to the shop (Wednesday), the engine was ordered and arrived the following Tuesday and work was completed the very next day. Literally just 7 days from concept to completion on a =full= engine replacement (and most of time was shipment and delivery of the engine). Belts, hoses and any other engine related components were also included in the work performed. Alexander is =very= thorough, honest and pleasant to deal with. I have peace of mind with the provided warranty and I honestly would not recommend another shop after the service I received from Alexander and his crew. My car hasn't performed this well since I bought it brand new off the lot nearly 10 years ago. Thank you and your staff for an Amazing experience Alexander! You've got a customer for life. - A very happy Tiburon owner.

  • Cody Wilson

I've got to give credit where credit is due. The owner Alex is a great person all around, and that goes for his employees too. Alex isn't about selling you stuff you don't need. Quite the contrary. He understands that vehicle repairs don't always come at convenient times, so he'll let you know what needs repair right away, and what can wait. He'll suggest replacement parts that fit your needs (not his pocket book), and he even offers financing for repairs! If he needs you to drop your car off for the day, he'll cover the cost of an Uber to your house, and back to get your car! He's a reasonable and knowledgeable man that truly loves his work, and it shows everytime I walk into his front office and I see that huge smile that's always on his face. Alex is all about quality in everything he does. His policy is to always make sure you're happy with the services provided to you! And if you're not happy, he's very reasonable and will make every effort to make it right! He believes that a happy customer is a return customer. And you can trust that your vehicle is in good hands with 24 hour live monitoring and recorded cameras keeping a safe eye on your vehicle. I would definitely recommend this auto shop for all your repairs and upgrades! You get great service and Alex warranty's his work! Give him a shot and I promise you won't be let down!

  • thedawg1995

No one likes to deal with unplanned car repairs. It is always a headache and most of us stress out while waiting to see how much the work will cost. Alexander's did a fantastic job of evaluating the situation and explaining my options. We opted to find a re-conditioned part to fix the steering problem. When that part came in, Alexander's noted that it didn't have a sensor that was critical for the system. He then ordered a new OEM part but did not charge me for the difference. It was a real stand-up act. He had promised one thing and then couldn't deliver, he took the steps necessary to get the problem resolved. This was several months ago. The steering has been perfect since then. I couldn't be happier. As a side note, some might be overwhelmed by the number of vehicles at the location. They share a parking lot with Discount Tire next door. Rest assured though, there is no drama between the businesses. While separate businesses, they do still work together to manage all the vehicles.

  • Travis McMaster

I have lived behind Alexander's for a few years now and I wish I had come here to auto service for my families cars. Recently I purchased tires from Discount Tire accross the parking lot for my daughter and she needed an alignment done as well. Alexander's coordinated well with DT to get my service done quickly. When the car was in the lift, Oscar showed me some suspension issues I needed to address and some he said coils be put off. I'm grateful that they fixed these items for my daughter's car. I was AMAZED at the low price and appreciate some extra things they took care of at such a low cost. Alexander communicated well with me from quote to pick up. The front office was very clean, infact the employees wore masks, used a plexi barrier at check in/out and sprayed my key clean! I will now come here with our four high mileage family cars for simple oil changes to major service. I'm glad they're in the neighborhood. Thanks!!!

  • Serenity Lesley

Alexander and Oscar always do an amazing job of taking care of me and my vehicles. They have such huge hearts and make sure that no matter where I'm going that my vehicle is in tip top shape to keep me safe out on the road. I originally was looking for a local mechanic to support, after moving to the area, and found them. I'm so happy I did and even when I moved further to Tempe and Awatukee I chose to support them. Alexander's Auto Repair has some of the top reviews in the area and they gladly deserve them. Fair disclaimer: They are often busy, but that's because everyone knows how accommodating they are. Just make sure to be understanding of a wait time, their shop is only so big and they only have so many workers. PS: They can also pick you up or drop you off if you live nearby their shop. They are understanding of the wait times and really try to make their customers happy.

  • Tracey Santana

I was a first time scared customer, afraid to be cheated again here in Phoenix. But now... I can't say enough good things about this business and the employees. They are thorough, considerate, and honest. This is the best auto shop experience I've had in a long time. They were able to handle several different major issues with my car, from air conditioning to electrical, and safety issues. They seem to have someone for every thing! As a single mother I have run into a lot of scams. I pray there be no more ever. But this group of people answered all my questions w/o making me feel bad for asking. They also completed the work in the time frame they told me and prices never changed (they are reasonable prices too and the work excellent ). Bravo and God Bless You Guys. You are the good Guys and I will recommend you to anyone who needs car repair. Choose Alexanders!

  • Jenna Scottsdale

I called in a panic one afternoon when my Jeep Grand Cherokee started making a horrendous sound after I dropped my son off at Pre-K. I pulled over several times on the way home to check the car out of extreme concern. I had other drivers giving me funny looks and ridiculous hand signals. I called a few businesses that popped up on Google and they couldn’t squeeze me in for several days. When I talked to Alexander I was quite upset. He urged me to drop it off right away even though he was busy as well. The place was packed with other cars when I got there with a short line. Within an hour he called me to let me know it was ready. There was a small rock in the brakes, which he saved to show me. When I tried to pay he told me it was FREE!!!! Alexander is a good man (honest, kind, helpful). I’ll definitely be back when I need service in the future. THANK YOU.

  • Matthew Page

I've been going to these guys for over a year now. I came in one day with a stripped tire nut that was broken by Walmart Tire Center over on dobson, when I was trying to get new tires from them. I then took my car over to Alexander's to get it fixed. These guys were so nice, they didn't even charge me to fix it, because I've been a loyal customer. They wil go out of their way to give you the best service. I understand it's so hard to find good people these days. But, I literally broke up in tears when they helped me on that day when Walmart screwed me. They have an excellent car service. The guy who drove me is really friendly. I was absolutely blown away on how good they are. They got everything fixed, I got my car back that day and I recommend these guys to anyone. It's a handshake and an honest bargain.

  • Kim Habetler

Alexander and his Mechanics are God sent! My whole family has gone to them for at least 10 plus years and I was referred to him last yr to replace my transmission. It has the lowest miles, great price/warranty and my vehicle has been running well. Last week my battery went out on me so I replaced it and later found out it was the alternator, I called Alexander, asked him his thoughts, he said bring the vehicle in and they would look at it. This was later in the afternoon, Alexander and his wonder team had me up and running in a few hours and I could not have gotten a better deal anywhere!! I am so grateful to Alexander, hes kind, respectful, professional and I cant say enough about how knowledgeable and time efficient everyone is. I highly recommend them!! Thank you guys, you all are awesome!!

  • Alaina Robinson

I was on a road trip from San Diego to Rochester, NY with four kids and a teenager. While on the trip and driving in 100° weather, I stopped to check my fluids and noticed my coolant was bone dry. I had small kids with me and was worried. I topped off the car with coolant, and I stopped in Phoenix for the night. The next morning I asked the lady at the front desk of the hotel she knew of any mechanics in the area and she referred me to Alexander's. Long story short, I had a bad radiator cap and the guys at Alexander's diagnosed the problem, replaced the radiator cap, topped off my other fluids and the air in my tires and sent me on my way. They were extremely reasonable, fair and overly generous. They cared for me and my family, and I know I'll always have a mechanic I can trust in Phoenix.

  • Zachary Luety

Alexander’s is the best auto repair shop I’ve ever dealt with. They are talented and honest group of experienced mechanics. My first experience with them was fixing a hard-to-diagnose issue on my 2004 Mazda. Oscar spent multiple hours over at least 3 separate visits trying to recreate my issue. The entire time, he would educate me on what he was doing so that I could research further myself. Then, when they discovered the issue, they made the repair at a fair cost and patiently answered all my questions to make sure I was comfortable. Now, I bring all our family vehicles there and recommend them to my friends and coworkers and every time I make a visit, they go out of their way to show how much they appreciate my business. I can’t recommend this place enough!

  • taye Mims

This placed caught my eye when I was out of ideas. My car died a few buildings down and would not take a charge or start. I walked down to this establishment, where I then spoke to a cool gentleman named Alexander. He took time to look up parts and in 5 minutes gave me a quote and time when I could pick it up if I chose them. I then proceeded to tell him that my car died and it just won't take a charge. Alexander then asked a fellow worker to walk down with a charge box to help me get the car to the shop. (TALK ABOUT CUSTOMER SERVICE :)) Got the car there and they finished work just as I was finishing my work shift. Talk about perfect timing. Overall I definitely recommend them. Appreciate it once again.

  • Leslie Honcharik

Alexander's is the best auto repair in Phoenix! Trustworthy, honest repair work at fair prices. Alexander and his staff are extremely helpful and knowledgeable. Mechanics you can TRUST. I cannot recommend them highly enough!! Also, two years ago, my mom passed away. The next day while doing all you must do planning funeral, etc. I had major brake issues. Alexander took the time to find all the needed parts at the best price possible and completed the job under the initial estimate. While he was repairing my vehicle, my brother's car ( which we needed) needed an oxygen sensor replaced, and even though his shop was swamped with work, he fixed that same day. Fantastic!

  • Debra Grossman

I give Alexander and Oscar 5 stars along with my excellent comments for always taking such great care of me and my Volvo. A nightmare started when my Serptentine belt and water pump broke only 29,000 miles after being replaced by Triple A. Alexander worked together with Triple A to make sure Triple A replaced the dead engine and was with me the whole time until this ordeal came to an end. Alexander found my replacement engine, provided me continual support all the way to the end. I trust them completely and refer them to my friends and family whenever the opportunity comes up. Thank you Alexander and Oscar and staff, I appreciate all of you very much!!!

  • Mawiyah Burns

I must honestly say as a female customer; Alexander Auto has been the best car repair service around Phoenix, Arizona. I have had some repairs that have been both major and minor and also needed regular maintenance ( oil changes) and Alexander Auto has really come through. Service impeccable, fair in pricing , and QUALITY work. I have yet to feel like they are trying to get money out of me "just for kicks" because I am a female. I have been in Arizona now for almost 4 years. Alexander Auto is the only place I take my truck for service. If you need a quality service car repair shop you can trust... Go to Alexander Auto on Thomas Rd in Phoenix, Arizona.

  • Jeff T

I really can't say enough good things about Alexander's! The owner Alex is always in the office with a huge passion of taking care of customers and cars the right way the first time. They will not tell you to buy something if you don't need it either. You can truly trust this shop and I've never said that about any shop before. I'm a customer for life and so is my family! I swear by this shop and their ethics which is hard to find now a days. They also do 100 days no interest financing with SNAP for those of us that end up with an unexpected big bill too. Truly can't say enough thanks for all of the work they've done on mine and my family's cars!

  • TIMOTHY PAULY

Highly recommend this auto repair shop! They are very friendly, honest, and affordable. I showed up on a Monday morning without an appointment and they were able to take a look at my car, diagnose the problem, order parts, and fix it all within a matter of 8 hours... the quote they gave me was exactly what I paid, no hidden or inflated fees. Was recommended by a friend who took his vehicle there for service, so glad I took his advice. My car is now running awesome and have full confidence in the quality of their work and intend on using them for all future repairs/maintenance! Thank you to all at Alexander's Auto Repair!!!

  • Patricia King

These folks are awesome! Car was next door at Discount Tire. They went and picked it up for me and called within an hour with the diagnosis. Called my warranty company, arranged for a rental car, sent pictures to keep me informed along the way, charged me a VERY fair price, and my car is back in tip top shape. Oscar and the gang are just fabulous. I can't say enough about my experience. Way out of my way normally and no where near where I live, but I'll make the drive to see them the next time I need any service on my vehicles. They set the bar high for all of the others! My advice? Go there!

  • tom rhode

I have never been to a place where the owner is so willing help out like Alexander's. I first went to Wilhelm on Thomas Rd and was overcharged for a fix done wrong and paid for fixes that I didn't agree on before the repairs were made.Alexander felt my pain and beat wilhem's estimate to make the repair(not knowing wilhelm's price ahead of giving me his estimate). He even gave me a free loaner car and oil change! I think he just felt bad for me, and he wouldn't even take a tip. I will be back for any future repairs! Wow just wow!Great people and service! Thank you Alexander's auto repair!

  • Jaye Domele

I have been using Alexander's for years, and they are fantastic! I can't say enough good things about their service, prices, and integrity. I have referred friends and relatives to them, and they've had the same great experience. I own a Cadillac Eldorado, and one of their mechanics is a Cadillac man. I've had many expensive repairs (new transmission) that they have handled for me, and I am always confident that they know what they're doing. I feel their prices are great, and they fix it right the first time. They listen; they're honest, and I really can't say enough about this company!

  • Eric Moldermaker

Great shop, extremely transparent and fairly priced. Highly recommended for just about any car. They do great work on all types of cars and get jobs done exceptionally fast. I've taken everything from an old Nissan Altima and Jeep, to new a BMW 5 series. They always get everything done in a timely manner and do a great job on it. It's nice to know a good mechanic that I trust and charges a fair rate for their expertise. Oscar is a great mechanic, extremely knowledgeable and good dude. And the owner, Alexander, is a trustworthy, stand up guy.

  • James Finley

Brakes, oil change, maybe. But any major repairs, please go somewhere else. There's a reason why locals call this place, "The merry go round", cars leave, and come right back the next day. ****In response to your response, I will never take any of my cars back to you. Too many times have I been ripped off by your company, and left to take my vehicle to another mechanic to fix what you claimed to have fixed. You are correct in that it has been over 3 years since I've taken my car to you. Ask yourself why? Thanks, but no thanks.***

  • Mary A Noriega

I, hesitated writing a review. These folks are great when you first meet them.Trust that your car will be repaired. Charged me well over $300.00 a week later engine light came back on. When I, called to let them know Alexander became very abusive, telling never call or contact them again. Also if you can't pay the total charges.. And keep the car to resell if you can't come up with what is charged. Glad I had the money for the so called repairs. The engine light never came back on .once I took to a fair and honest mechanic.

  • John Mitman

This review is long overdue! Alexander's Auto Repair has been an immediate recommendation for anyone in need of service for the last decade or so we've been a customer. Alexander and his team are exceptionally courteous and fair when it comes to the spectrum of service recommendations, and in the rare instance where we've had questions following a more substantial repair, they honor the quality of their workmanship and make sure the fix is right. 10/10, would recommend to anyone in need of a quality, local repair shop!

  • Ali D

I am willing to give these guys another shot. BUT I took my car up there because I needed an alignment and they said I need a lower arm control replacement for $700 additional dollars. They were very kind I took my car home and said I'd come back in two weeks to get it done. My mechanic friend looked at it and said I needed a new axl - not the lower arm controls - and that they were likely just trying to upsell me. I don't know if that's the case but just be sure to maybe get a second opinion on a big repair!

  • Antonio Iannaccone

Wow! Just wow! I highly recommend them to all. Had to get my car checked out after it was stolen and had issues. Alexander (actual owner name not just business name) heard my story and really helped. Checked everything out on the car before coming back and saying what was wrong. Had a tire replaced next door and these guys put it on for me, saved me time from my day. Oscar was awesome! He explained what I needed easily for me to understand completely. So if your car needs help these guys are number one!

  • Heather Kanouff

I brought my 2006 Nissan xterra here based on a recommendation from a trusted friend of mine. I could not have been more pleased with the service I received. Not only were they friendly and knowledgeable, but they also did they work in a timely manner and all for a wonderful price! I have been mechanic hopping for a couple years now because I either felt like I couldn't trust what they were saying or they charged an arm and leg. I no longer have to do that. I will go back to alexanders in a heartbeat!

  • Sophie Anderson

I went here in February based on a friend's recommendation and had to have my alternator replaced. They were quick and informative and didn't overcharge me. Yesterday, my check battery light came on and the system said, "check charging system" so I took it in today and had them check it out. Turns out the alternator was bad, but under warranty, so they replaced it and installed it for no charge. I'm so pleased with their customer service. Definitely coming back if I need more work on my car.

  • sandi jones

If I could give Alexander's a 10 star rating I Would! These guys are so awesome. We have been there several times and today my husband went in to have a lug replaced on our vehicle and while he was there he remembered that the brake light was out so he had them replace both the lug and light. The mechanic originally quoted my husband 50 to 80 dollars. When they were done Alexander shook my husband's hand and told him no charge since we are repeat customers! Would recommend him highly!

  • Mark Thompson

I've brought three vehicles to this repair store over the years and in every single one of the scenarios, they've quoted me worst case for the problem and attempted to over charge me. One example recently, they told me I would need to replace my transmission in my FR-S, turned out a bearing needed to be replaced. Just told me recently again I needed my transmission replaced in another vehicle, was able to repair leak on my own. I will no longer be taking any vehicles to this shop.

  • Cassie Mezzie

Alexander’s went above and beyond to help me out in a very hard situation. My grandson was in PICU at the children’s hospital and I was 2 hours away from home and my truck started having issues. They made sure to transport me back and forth to the hospital while they worked on the truck and took amazing care of me. It’s hard to find people and businesses that will do whatever it takes to take care of you but Alexander’s is just that. Thank you again for all you did for me. Cassie

  • Josh Super

My girlfriend and I brought our van here while on a long road trip because the van wouldn't start. We thought it was the starter but it turns out it was a wiring issue. They quickly got to the bottom of it, explained what was wrong, and went through the prices and why they were priced that way. We weren't necessarily pleased with the price, but these guys seem really fair and don't try to gyp you off. Excellent customer service, very friendly.

  • Patsy Castor

We had plugs and coils put in a Sundevil Auto after which the same problem returned and they said we needed a new engine. Tool the truck to Alexander Auto and the discovered the coils (5 of 8) were improperly installed. They repaired the damage installed them and announced to us that we did not need a new motor. It is running great. This shop saved us $7000. They are worth their weight in gold. You don’t get any more honest than this.

  • Kelly Reif

Someone from my church was given a quote by AAA that totaled $2000. I told her to go here and they told her she was being told to replace things that werent bad and didn't need fixed. $585 and she was out the door. Saving nearly $1500 in one visit. This is just one of many stories like this that my family has encountered with this amazing shop. We will never go anywhere else. We are so impressed with their honesty and integrity.

  • Kahil Thomas

Oscar took care of me since Alexander was taking care of family business. I was referred to them by my buddy Jim. I can go on and on about how legit, kind, and courteous they are. They charged me $550 less than I was quoted from my regular mechanic. I live about 30 minutes West of their shop and they still offered to get me to and from. I will be back, and moving forward they will be my family's mechanic for our 5 vehicles.

  • Margaret Menard

I’ve been coming to Alexander’s for about 3 years now and between 2 cars and a LOT of work done on both over the years, I have had nothing but excellent service and experience with them each and every time! They truly go out of their way to take care of not only your car but you too. I always recommend them to anyone who will listen whenever possible! You will not regret supporting such an outstanding local establishment.

  • ria rodriquez

bomb diggity dog .... Took better care of my Altima than I expected or asked for . Am so willy nilly about it . Went in for a new Transmission : need I say more ugh.... Went so way above & FAAAR Beyond what should have , even did additional repairs at N/C .Alexander.... What a precious soul. Love em , love em love em WOW Left me emotional . can now go see new grandbaby. Best Plus: My Car has a home away from home : )

  • Em Choe

I want to thank Alexander and everyone on the team for taking the time to assess my vehicle. I wanted a second opinion and I am happy I did. They were able to squeeze me into their busy schedule and even replaced my wipers and did not charge me for anything. Even my Uber driver goes to them! Honest, reliable & great service I am coming here now for all my car maintenance and oil changes. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • kelley flavin

These guys were amazing! They were nice, helpful, and honest. I've had horrible experiences with mechanics over the past few years. These guys gave me my hope back. Not only did they get my check engine light off, they brought it through emissions for me. And even took it through the car wash. I won't go anywhere else for my auto needs. I would recommend them highly to anyone that asked.

  • Timothy Casey

My 2002 Ford F-150 XLT truck got repaired at Alexander Car Repair. Came towed from my place got it through State of AZ-DOT, 2 year tags. Sat for 2 years while healing from health. Put a new battery, windshield, inflated tires. Was able to get through another State of AZ DOT, 2 year tags. Great, very professional staff at this business. Will only take my truck there to get it fixed again.

  • Matthew Fuchs

Great shop, super friendly and helpful. I worked at a mechanic shop for four years so I know some of the horror stories about what shops can do and I'm always apprehensive about trying a new shop. This place was good they were honest and didn't try to sell me anything I didn't need. I really appreciate their professionalism and will only use them while I'm in the Phoenix area.

  • Tim Azanon

I have been to Alexander's several times in the past year for a couple different vehicles and they always do an amazing job. They're helpful, honest, and will probably beat any price in town. They also offer to drive you home or to work if you need it. I cannot recommend them highly enough; if you need your vehicle worked on you owe it to yourself to come here.

  • Belinda DeBose

Best Auto service in Phoenix Az by far kind caring and honest and trustworthy people I felt like I was part of the family as soon as I walked threw the door and Oscar your work was excellent and thanks for not letting me leave without brake lights I appreciate you guys and thank you Alexander for your generosity you are a great man with a wonderful spirit

  • Scotty Michael

I've come here twice and both times the people who work here have been really helpful. One time they even told me that they didn't need to do service on my vehicle and they sent me to the right place to address my issue. They could have got me for a whole lot of money because I didn't know what was going on with my car but they were honest and helpful.

  • Rowe Palacios

Got my motor mounts and belt replaced. They did great work AND got me out the door quicker than I expected. I dropped it off on a Wednesday with the full expectation that I wouldn’t see my car for maybe a week since they looked so busybut they called me bright and early that same Friday ready to go. Will definitely come here again for any repairs.

  • Michael Malloy

Lifesavers! I live in Las Vegas and was going home. I noticed a leak/crack in my radiator. Other places declined because of time of day. Alexanders Auto Repair told me to bring it in and promised it would be repaired. Excellent customer service, excellent repair service, integrity and price was great! Thank you! Mike Malloy

  • Shaye Tompsett

The air conditioning in my 2015 Kia Rio had a leak in the high side line, and the guys at Alexander's Auto Repair were able to squeeze me into their busy schedule and got it fixed the same day. The customer service was wonderful and I appreciate the quick and professional work. Huge thank you to Oscar!

  • Frankie

I’m a big fan of this place, they really take care of you. They fixed of my tail light complementary and quickly. Check and fill my tires when they’re low. These guys are definitely my favorite local auto shop and I can’t help but feel clueless when it come to auto stuff. Thanks Alexander and Oscar.

  • Brittany Jones

This place is amazing. They are honest and give great rates. They hardly never make you pay full price for your service. When I moved to Phoenix in 2011 this shop took care of me and gave me great rates. If you stay loyal to them they will always give you a great price on any issue on your vehicle.

  • vince rodriguez

This is the best experience I've had when it came to a auto repair shop. Not only did they fix my starter for an unbeatable price but also had the car back to me the same day. Alex (Owner) truly cares about his customers. Will be going back for any trouble I have with my car from here on out.

  • Tracy Coté

These guys were amazing. The prices were fair, they drove me to work and picked me up at the end of the day and when I called to see my car was doing, they answered the phone, "Hi Tracy!" This was my first visit there! They're so great, it'll almost make you hope for car troubles!

  • lei tang

After seeing so many good reviews online, I went to this shop to replace alternator. After getting back to my office and look at the receipt carefully, I realize that they install a remanufactured unit on my car even without telling me and getting my approval. Very disappointed!

  • Sean Segers

Alex is wonderful. Always takes care of us. Recently did a full workup on my decade old Sorento and the thing hums like new. Wouldn't go anywhere else. Works with Discount Tire next door so you can get everything done in the same spot. Parking is a little tough to navigate.

  • Jenny Jones

They are very honest and they don't talk down to me. They always make sure I understand what is going on. They are very caring and friendly. I have brought my car here several times this year and I have always been satisfied with the speed of my repairs and the quality.

  • karin johns

These guys go out of their way to treat their customers right. I have been a customer of theirs for the past 6 years and would never go anywhere else as long as I live in the Phoenix area. They give 110% all the time, two thumbs up to Alex, Oscar and the crew.

  • Priscilla Tell

I am glad I found them.They have completed work on several of our family cars. They are very nice, I have had nothing but good experiences and car repairs at this shop. Their referrals have also been appreciated. Thanks to all the staff for your hard work.

  • Vanessa Vazquez

So happy this is shop I stumbled upon. Alexander helped me get back on the road in no time. The people here care about their patrons. Not just trying to squeeze money out of you. Thank you so much for working with me and getting my van back on the road!

  • Eric Tuffyas

Wow! These guys are awesome! Had a bad battery installed in my car by autozone. Long story short, battery acid all over. Came here to fix any potential issues. They were honest and upfront, and VERY FAST! They didn’t up-sell me, it was all no pressure!

  • Aixa Reina

I really appreciate the honesty and support of Alex, He makes all who comes to his shop feel as if you have a honest mechanic on your side. I would recommend this shop to women especially. Often we are taken advantage when it comes to car Repair.

  • Rachele Hartleb

I took my Dodge van in to have the transmission looked at. They called me about what needed to be repaired when they said they would. They fixed it quickly. no surprises or drummed up repair. They were fair and affordable. I am very pleased!!!

  • White Shadow

This is establishment is AAA+++!!!These guys are quick, accommodating and compassionate. Radiator got changed and was extremely pleased with the results. Prices are extremely reasonable. Not to mention, you can actually talk to the owner

  • Lisa Everett

Great service at a very fair price!!! Now I know why they have a five star rating! Good people! This establishment stays busy, but it speaks volumes about who they are and the great work they do! A "Good Thing" is Always worth the time!

  • lil_birdy

Great fast quality work. As a women it's important to me to not feel taken advantage of. I can't tell you how much i appreciated their professionalism and commitment to the customer experience. I will be going back for a long time!

  • Marsha S

This is my car repair home. I trust them totally to do me right each and every time I go there. I am so grateful to have found them. Alexander's treat me right and I dont plan on ever going any where else Thank you guys. Marsha S.

  • Patricia Langford

I have referred several seniors to this facility. They are honest, fast, reliable and go out of their way to provide safe transportation for their customers. The best auto repair in my zip code! You won’t regret using them.

  • Horacio Toad

Great shop...not the cheapest in town but Alexander gave me a great deal when the transmission replacement took longer than estimated. Well run shop and Alexander a good guy. If you love your vehicle this is the place.

  • Kyle Jakobi

Great shop that does great work. Super fair and honest as well. They are so cool that they gave me advice on how to try and fix my problem before bringing the truck to them. Bottom line is you can trust this shop.

  • Michael Clark (Mesa Mike)

All the guys here get it and what good old school customer service entails! So many places forgot how to treat a customer, but not Alexander and Oscar. They truly exemplify what stellar service is all about!

  • Brendan Murphy

One of the most genuinely fair and helpful auto shops I have ever been a customer of. Alex goes above and beyond to help people who come through his door. Truly grateful to their team for all that they do.

  • Boe Kaup

8 yo car with only 45k miles, but AZ weather rotted all the hoses. A bad experience was made good by the integrity this auto shop has. Fair price and top notch workmanship made the car good for 8 more yrs.

  • Johna Davis

The absolute BEST shop in the valley ! Great prices, fast service and the best customer service you can ask for ! Highly recommend them! They been my families trusted mechanic shop the last 20 years !

  • Jacob Lynn

If anyone ever gave these guy's less than 5 stars, they should probably consider seeing a shrink. It's so hard to find caring, honest, and straight-forward autoshop's. Oscar and Alexander are great!

  • Joshua Snow

Probably the best experience I’ve had at a shop. They got me in asap, middle of the day, friendly as could be and a fair price for the work!! Will definitely return when there are things I can’t do!

  • Richard Portis

This shop is busy . It's next to Discount Tire. Alexanders' is fast and efficient. Parking is tight. Good prices and staff. Had all my repairs completed in 1 day. Price was great. Will return here.

  • Mere Bear

This is the ONLY shop I have taken my car to for major repairs. And as long as I live in or near the Arcadia area of Phoenix this is the only shop I trust. Alexander and his crew are very helpful.

  • Natasha Samara

They were super busy and fit me in super QUICK to cut a piece of plastic cover that'd been hanging down and dragging obnoxiously loud while driving. For free :) (Bonus: mini old telephone museum).

  • josh martin

Believe all the top reviews, these guys are honest, fair, and care about their reputation as one of the top shops in Phoenix, will be a repeat customer for all future repairs on all my vehicles.

  • Toni W

Got a super expensive quote at Midas and decided to check around near my home. Alexander's is within walking distance and the price was right for my alternator replacement! My new goto shop.

  • Just Taylor

Love these guys. They always find time to get me in and fix what's wrong. They were actually closed and were able to get me a replacement battery. Above and beyond is my personal experience

  • K K

The owner is a truly good, honest man. I found the place by accident a couple of years ago and have been back and sent friends as well. This is the place for an honest price and repair.

  • Sean Murphy

Alex is honest, and his team is courteous and knowledgeable. Make an appointment because many others know of the quality of Alacanders Auto Repair, and they are always busy. Thanks!

  • Michael Powers

Absolute best repair shop I’ve ever dealt with. And one of the best businesses I’ve ever dealt with in general. Incredibly honest with fair prices and excellent communication.

  • Lori Tasker

Alexander is always helpful and knowledgeable and he has Oscar handling service in the back. I've been going here for six years and have never had a bad experience …

  • Michael Arredondo

Alexander and Oscar took car of my 95 z28 Camaro. If you are looking for a shop to take care of any of your automotive needs in Phoenix. This is your shop of choice!

  • Ada Aguayo

I am so glad I was referred to Alexander’s. Honesty and integrity are embedded in the way they run their business. I would recommend them whole heartily to everyone.

  • Brandon Heat

Quality work and great customer service still matters with these guys, honest job at fair prices, first time coming to them but won’t be the last, thanks team! A+++

  • Harman Wadia

Top Notch and Honest Service ! A shop that has integrity and welcomes return service. Alex and Oscar take the time and effort to explain all that you need to know .

  • Serjio G

Great service. Front desk person is so nice. They care for their customers. They have financing options. I'll be back with any other issue with my car.

  • Ronnie Miller

They fixed my Yellow Corvette, provided real time updates so well i brought My White Corvette to them for more of their fine and timely workmanship.

  • Nicholas De La Garza

Awesome service from Alexander and Oscar and their team. Me and my family have been bringing our cars here for years and we're never disappointed.

  • Daniela Garcia

Alex did a great job. We arrived 530 PM and he told us it would be ready the next day. It was, he is amazing. Thanks Alex I appreciate it.

  • Mandi Jane

I absolutely love Alexander and his team! They fixed my Jeep having death wobble and did an amazing job. This will be the only shop I use!

  • Morgan Prettyman

Alexander's Auto Repair took great care of me this summer! They were fast and did an excellent job on my car. Highly recommend!

  • Whitney Puiggari

Alexander’s Auto repair did major engine overhaul on our Jeep. Good and speedy work from a trustworthy team.

  • Stephany McLaughlin

I won't take my vehicle anywhere else. Alexander is always there and is absolutely amazing to work with.

  • dhaval shah

Alexander did a great job with my car. very honest, friendly, and affordable. One of the best in valley.

  • Justin Lavalette

Great local place that's always helpful and very conveniently located next to tires as well …

  • Woodstock Morales

Great Service Appreciate their Taking Care of my Needs for Vehicles very Fair Buisness to Go to!

  • Brad Pierc

Alex owns and operates an excellent auto and truck repair shop. Highly recommend.

  • Channan Warrell

Such great service! Prompt and fair. Bring your car here!

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