DO NOT WORK WITH THIS BUSINESS. I had an emergency plumbing problem and called in the evening at 10pm. I was told I would receive a call back at 8am. With no call, I called the office at 8:09am, 8:44am, and finally 9:53am. Each time I called, I was connected to an agent who could not "connect me to the Main Office" and could only "page the technicians." I got no answer for when someone would be able to come. Finally I got a call back and was informed someone would be there within the hour of 10am-11am. With no one having arrived by 11:30am, I called and was told they'd be there "any minute as they were looking for parking." I call again at noon as they still had not arrived, and had no answer. I then sent a text to the number I had for the scheduling agent, who said he'd check on the delay. 15 minutes later he said they would be there any minute. At 12:45pm I got a message they had "been in an accident." That they got in an accident over an hour after they were "looking for parking" in front of my apartment is clearly a lie. Now I've been told they'll get someone here at 2pm. I specifically called this plumber for their emergency 24 hour services, and it's been 14 hours since my initial call and no one is in sight. I'm writing this review before their service even arrives because this has been a complete waste of my time and kept me from being at my job today. I was repetitively told that people within this same business could not contact each other (customer service vs. "the main office"), and then told a series of lies about the status of my technician. STAY AWAY FROM THIS BUSINESS.

I researched this company online after discovering a clogged faucet in my new residence. They were able to respond to my contact the same day (a plus). The initial technician, Tyler, appeared to have resolved the issue I was experiencing at the time (or so I thought), but I later discovered that the issue had been transferred to another location, where I subsequently encountered problems. They sent technician Anthony after a callback, and he was FANTASTIC. My fiancé could not cease raving about Anthony's friendliness and efficiency. He stated that Anthony was identical to the person depicted in NYC Plumbing commercials. He resolved the issue and explained what may have gone awry the first time. We are entirely satisfied with Anthony's ability to resolve the issue and his positive and courteous demeanor. When I spend money with a company, I search for employees who are satisfied with their position. CUSTOMER SUPPORT!

At the wall where the faucet located, there was a difficult broken pipe. Considering that this pipe was more than 70 years old, replacing it was challenging. After I phoned NYC Plumber Services, his assistant showed there on schedule. In addition to assessing the condition and outlining precisely what needed to be done, Jeffrey offered a pricing estimate. I thought it would take all day, but it just took a few hours. The finished product was an excellent work of art. The old spigot and pipes, as well as the siding of the home, were unharmed. They are professionals in their field. I will always give them a call for my plumbing needs.

The first plumber on Saturday informed us that his rod was too short to reach the obstacle. He dispatched a second technician. The second technician advised us that his rod was broken and that he would utilize a pressure pump from the kitchen sink because his rod was damaged. Each time hitting the kitchenware, food, floor, and ceiling. I've dealt with NYC Plumbing for more than eight years. The third guy was outstanding and gave me hope for this service again. To identify their customer service abilities, the first two should be assessed.

I observed a leak emanating from the rear of my toilet, which was over 15 years old. I immediately contacted NYC Plumbing, and employee arrived to inspect the toilet. He examined my toilet and determined how the repair would be performed. He also quoted a reasonable price. When the plumber returned with the toilet, it had been satisfactorily installed. The plumber was both courteous and skilled, and he left my bathroom spotless. I have never used NYC Plumbing before, but I am extremely pleased and will undoubtedly use them again.

I used Blue NYC Plumbeing Services for the first time, and I had a great experience! Jeffrey was very intelligent, respectful, and a terrific conversationalist. He described the problems we had, what needed to be done, and exactly how he would do it. After finishing, Jeffrey took me over everything he had done, giving us the before and after photos of the repair. The installation of a faucet will be done by phoning next week. Definitely suggest NYC Plumbering Services, and Anthony to Jeffrey. superb work

We really appreciated Jeffrey being there. The person correctly identified the source of the leak as a broken, unnecessary filter that allowed water to leak through. As a result, the damage was fixed as soon as possible. Did I not mention that this was happening at 12 a.m. on a Sunday? The services of NYC Plumber Services, to which we subscribe, have been put to good use. The revenue from the service has far outpaced the costs of launching it. This company consistently outperforms the competition.

The plumber was extremely knowledgeable, courteous, and patient. He arrived at my residence, provided an estimate, and waited while my spouse explained and reviewed our repair options over the phone. He took the time to elucidate in detail what needed to be done, and he was proficient in completing the task in a timely manner. They provided Good Customer Service while interacting with the Customer, which is appreciated. Thank you NYC Plumbing for servicing my property.

There was a broken water main connection at the corner of my driveway and the road. When they called NYC Plumber Services, they dispatched Jeffrey. All of the tasks that needed to be completed were conveyed in a manner that was direct, polite, and professional. He tidied up the area and got the water running again in my house. I am overjoyed with how everything turned out. It's impressive that NYC Plumber Services sent someone out on a Sunday to fix the problem.

A plumbing issue recently developed in one of our rooms. We chose to try NYC Plumber Services after completing some research. With the work and professionalism Jeffrey and his team gave us, we were incredibly happy. They listened carefully to our worries and gave us a thorough explanation of what they were doing to fix the problem. I can't speak more highly of Jeffrey and his team. From now on, we WILL be coming back for all of our plumbing issues.

These Anthony and Jeffrey are trustworthy and considerate. There was a backup of water because the drain was plugged. They promptly identified the problem and fixed it. We had no luck in getting anyone else to show up quickly. The name of the worker that helped us was probably Anthony. We appreciate his ism and speedy response, and we had a great overall experience working with him.

NYC Drain Cleaning Services has completed a variety of tasks for me, including the installation of a water heater, rerouting of gas lines, and tub and toilet installations. Their professionals are kind and friendly, provide excellent service, and clean up after themselves. They also provide fantastic member benefits and discounts. strongly encouraged!

We received the nicest service from Jeffrey, who was quite professional. Because of the cost of hiring a professional plumber, I had never utilized one. very sincere plumber, good representative of his business. We appreciate you so much for brightening our day. genuinely rescued the day! I heartily endorse this business to everyone!!

My grandmother's two-flat on the South Side was expertly cleaned by the plumber! With thoroughness and efficiency, he evaluated the required task. He also dutifully worked between two units, changing his boots whenever necessary. Those in need of wastewater and plumbing services should contact NYC Plumbing! I am grateful.

We were astounded by their prompt response and cordial service when our hot water tank completely failed on one of the coldest days of the year. Call them up if you're in a pinch and need a plumber. prices are reasonable. highly suggested. We have decided to stay put. They will be our plumbers from this point forward.

An hour later, the plumber showed up and went over everything in detail. He recognised the issue before going on to discuss the expenses and potential causes. He protected flooring in a way that I had never seen a handyman or plumber do. We appreciate Anthony and NYC Plumbing for swiftly resolving the situation!

My mom's house had a plumbing problem, and Jeffrey was the guy that came out to fix it. He replaced the faucets for her washing machine in a timely manner with efficiency and courtesy. He also knew what he was doing. We don't have any problems, and we'd hire this business again if we had another plumbing issue.

The technician conducting the service was Jeffrey. He did a great job and provided lots of information. In summary, my home's drain tubes and pipes became clogged as a result of a broken water softener that released resin beads. Will undoubtedly recommend him for future water softener replacement.

At my place of employment, a townhouse community, we encountered a problem with a toilet. The kind man was ready for me when I opened at 9 a.m. after calling at 4 p.m. Anthony finished the job rapidly and effectively. Anthony was helpful and seemed to understand our problem. Fantastic adventure!

Jeffrey and Anthony came out and resolved my issue with the water pressure for me. Even though I have a chaotic schedule, they were incredibly easy to deal with and schedule with. They completed the work swiftly and for less than the competitors. Thank you, guys!

The representatives at NYC Drain Cleaning Services were timely, kind, and accommodating when I contacted to place an order for additional pipe cleaner. They provided free transportation! And it arrived in a short period of time. It is astonishingly good now.

Jeffrey performed a fantastic job! He was respectful and on time. Despite the fact that I hadn't yet finished the floors, I enjoyed the shoe covers. He completed the task and addressed all of my inquiries. Well done! Thank you very much.

My blocked toilet caused the home to overflow. After I called, a professional from NYC Plumbing showed up at my house in less than half an hour. Jeffrey the plumber was excellent and gave me a fantastic deal. I enjoyed his output.

My sump pump failed, causing my cellar to flood. The plumbers arrived the following day and resolved the issue within an hour. Jeffrey did an excellent job of describing everything to me and was extremely professional.

I received prompt, professional, clean service without being overcharged for weekend or emergency service, as some of the larger companies occasionally do. Excellent individual who I would gladly recommend to others.

The plumber did an excellent job assisting with the installation of a new waste disposal and piping in our kitchen. He was highly competent and able to complete the repair promptly! Unquestionably recommend him.

A large group of Anthony coworkers visited my house.Sincerely, it was a pleasure to have them handle the installation of a hot water heater .For all my needs, I'll use the NYC Plumber Services family.

To address the slow main drain, they came to my house. Excellent service was rendered at an affordable price, and upon completion of the task, they made care to tidy up everything. Thank you.

I am so appreciative of our technician Jeffrey, who was available and did a fantastic job. He fixed our leaking pipes and was very professional and informative throughout the process.

They were really upfront about my situation and showed up on time. It was initially unclear if the backup was on my property or the city's due to a clog in the sewer line.

Awesome. Both are extremely knowledgeable, courteous, and neat. Our problem was promptly diagnosed and resolved. Great men! HIGHly suggested! New York Plumbing services.