Ordered my ring on Monday by Wednesday it was ready after re sizing . Thanks to the store for making this easy for me as I needed it before Friday so I can propose to my loved one. Thanks and a special thanks to Vera for her help throughout

Not very impressed with the staff at the Mall of Africa branch. I went to buy a ring that was on special. The lady that was helping me spoke to me like I was stupid, insisting that the price was not what I had seen. She was very sarcastic

Just had the most shocking experience, money out of my acc but American Swiss cannot see it from thier side then I must go away without my goods. After a good 45 minutes of waiting. What a waste of my precious time. I was promised to me

I am not happy with the service. I bought my wife a ring last week Monday 5 February 2019. To date I heard nothing from the shop. I paid cash for the ring for my wedding wovs. How long does it take for alteration?

Worst American Swiss I've been to. Racsistic, unfriendly uninformed staff. If you need to go there just make sure a lady called Boity doesn't help you. No customer deserves her attitude.

Staff are very polite, friendly and helpful. It was a pleasure dealing with all the ladies. Special thanks to Rulani and one of other ladies who helped us. Awesome customer service...

Awesome experience. Was helped by a lovely lady - Noxolo, who was friendly and cheerful and helped me even though she had knocked off an hour before my arrival. Great service!

I am very disappointed with the service I received at American Swiss, MOA this evening. They do not have stock of boxes for the jewelry they sell, which is very odd

Not so great at customer service, it took a while for someone to attend to me. All the ladies were just standing behind the counter talking and were somewhat rude.

Not impressed, they did not want to exchange a ring that lost a stone, bought on 19th December 2019. Staff looked as if we were wasting their time

Was disappointed with the selection and stock levels. Their prices aren't too bad and the quality seems fine.

Very disappointing experience and overall worst experience ever! Uninformed and unfriendly staff.

Good friendly service with a variety of items and good sales. Quality items.

Thanks for the excellent service and help in deciding on my proposal ring.

Only for mainstream ring sizing, not the place if you have large fingers.

Loved the collection of earrings with a really reasonable price

Got my hubby's wedding right from there. Beautiful jewelery

They were available to assist throughout my entire shopping

Always busy even though it's a small complex.

So good