The worst service ever! Ruined the whole cruise experience by letting us stay in the hot sun, no shade, no water and no explanation waiting for a bus to come and pick us from outer harbour. Apparently they had 1 driver scheduled for pick-up for all of us. when called the office, I was shouted at and hung up on. The grey haired older lady at the counter at andrews airport parking office was the one. Not even an apology for the inconvenience and torture. all she could do was try shout at me again when I went to collect my keys. Did i also mention that they also made my 1 year old baby suffer by making us stay in the sun and dehydrated??? Inhumane disgusting behaviour shown from staff at office. the lack of apology and rude staff is enough reason to stay away from these guys. Do yourself a favour and go elsewhere. In response to owner reply: This is not true. The driver who finally drove us back told us that he saw some of us coming in when he took the first load back. Now he is back for us. If you had any more drivers, we would not have suffered waiting in the hot sun with babies and luggage. . Not the service advertised and totally ruined the trip.

Was happy with everything, sevice, price, etc until we returned to our car parked outside (booked for indoor parking) filthy dirty covered in dust and bird poo. Wouldn't even let me see cctv footage of when it was parked outside, I just have to take their word for it. No cars parked outside was as dirty as ours. (Pictures attached) My partner takes pride and cares about our cars to the point they get washed 1ce a week. His car had never been that dirty ever. Got offered a $33 credit for next time. So not even a refund to cover the cost to have it detailed. There won't be a next time cause I will get an uber or something.

Absolute nightmare. Bus was so full that we had to sit multiple bags on our laps as well as under seats. One person from my group even had to hold other people's extra luggage. There were unsafe practices as we couldn't fasten our seatbelts because of the amount of luggage stored in the passenger area. There is a reason why there is storage cages built in. If an accident had occured, I'm sure you can imagine the dangers given the circumstances. Very disappointed. Will not be using this service again.

We were very happy with the customer service, but it has been pretty bad for the last 6 months. We always call a few days in advance to let them know of our arrival/departure, and we don't seem to be on the list on the day. We had booked to be picked up at 11 pm at the Adelaide Airport one night, and no one came. They forgot about us. I am wondering what management is doing in terms of support, training, guidance, and leadership for their employees, as they seem as frustrated as their customers

I’ve been parking with these guys for 4+ years now and their attention to customer service through the pandemic and through their shortage of staffing is absolutely commendable. As a FIFO worker who is there frequently, I’ve seen this business go through a lot and I am so impressed at their diligence and passion to provide quality service. Despite being a chain, it really feels like a family-owned business, and this is all due to the staff working there. Great work guys!

We always book Andrews Airport Parking - Adelaide when travelling. They have always been consistent - excellent service, friendly staff. No issues at all. But this time, would like to thank Ben, who brought us to the airport and back at the base to collect our car, for going above and beyond for us. We had 8 luggages in total and had a little one with us. He was very kind, friendly and helpful all throughout both trips. Thanks so much, Ben!

Matt , Andre and staff have been awesome to deal with.. we have had to change dates several times,nothing is a problem.. our car and caravan has been in storage for Almost 2 months..cannot fault anything. Rates are great and their drop off pick up service is great in a secure compound. Thanks everyone we would not hesitate to use them again.

This parking garage is a fair way from Adelaide airport, but the shuttle service is good and you will save money. Outside parking for 9 days cost $98 as opposed to $160 for long term parking at the airport and you don't have the long walk to the terminal. Only gripe is they are hard to get on the phone.

Was very disappointed. It took an hour to get from the airport back to AAP. Just to find my car was still parked outside and boxed in. I had to call them to move the car infront of mine. And prices are not overly cheaper than the long term parking anymore as the prices keep going up

Excellent service, it was my first experience with them. My only complaint is when I picked up my car it was parked on blue chip gravel and that made it difficult to get my luggage back into the car. Otherwise well run and organised, very happy.

They advertise old fashioned service and THAT'S just what they delivered. Car had been broken into and I required a secure place to store the car until repaired...perfect. Everything explained and I couls access the car anytime I wished. Up

I had prebooked directly with the airport for a week's parking before my car broke down. They don't do anything valet on-site. Called Andrews midweek when I found out I could get the car back from the shop, and was able to arrange for a tow

I received excellent service from Andrew's Airport Parking. Adelaide. The Staff/Drivers were very friendly & professional. I didn't have to wait to be dropped off, for Ghan or picked up from airport. I highly recommend them. 10/10. …

Waited at outer harbour passenger terminal car park for a good 1.5hrs, out in the sun. They had a bus full of passengers with no driver. Were informed that they infact had 2 buses but the other would drop passengers back, bring that bus

Appreciated "peace of mind" when dealing with Andrew's Airport Parking, Adelaide. With snap border closures etc I needed reassurance regards what charges etc I would incur if my plans had to change. They were great, any new arrangements

This company doesn’t know the meaning of customer service. I received zero help when I needed to cancel, the same day I booked! They took no responsibility and had no understanding for my predicament.

Thank you for making everything so easy takes the stress out of going to the airport. We had a late flight in and still they didn’t were ready to pick us up within 5 mins and our car was ready to go .

Wish I had known about these guys before. Cheaper than parking and a damn site more convenient. Great service from all staff on the day I dropped my car off. Will definitely use for all future travel.

The ling-term parking section of this AAP branch are fine, although the minibus driver can be gruff & unfriendly (the one who picked us up was distinctly unfriendly, with not even a "hello"...)

Been looking forward to giving a review here.. great facility which has been very reliable - good shuttle to and from the airport in approximately 15 mins give or take peak traffic.

Great service so easy to walk out of the airport call the shuttle line get picked up minutes later and delivered back to my car ready to go will definitely be using the service again

Great experience, easy booking online, hardly any time to wait to be taken and picked up from airport. Staff on desk great, drivers were very good. Will definitely use again

The ratings say it all. This is good old customer service. From the moment I called, the attitude of the guy on the phone was amazing. His knowledge and help was incredibly

Professional service. Staff are friendly and helpful. A good place to drop off your car before going on your flight. They have indoor or outdoor parking.

Andrew's parking is great I drop .my car of they take me to the airport then they pick me up and take me back to my car the service is awesome

Great place to leave the car while visiting family interstate. The service is fantastic. Thank you all the crew! Its why we keep returning.

Andrews Parking is so convenient and professional. This is the second time I have used this service and recommend it to all. Cheers Lesley

I have used Andrews Airport parking many times and have always had great friendly old fashioned service. Never been let down. Thanks John

Polite and friendly staff. Easy process to drop off car and hitch ride to airport. Just ring them when you get back and they pick you up

This company gave us efficient and friendly service at a very reasonable price. We will definitely use them again, and highly recommend.

Park at Andrews Airport parking on Chief Street Bromptom, excellent service, friendly staff and not expensive. Highly recommend

Friendly staff, very helpful and patient. Looked after our car as asked. Pickup service from the airport is very responsive.

great value, easy and convenient. They looked after my vehicle for 2 weeks, and it made the treck home much easier.

Ahmed was a terrific driver. He was very helpful, friendly, and got us to our destination quickly and safely.

Great service, takes you to the airport n will pick up on your return, quick n easy, very friendly …

Have parked our car here on 2 occasions and the staff were very helpful and welcoming.

Good service but had to wait over 20 mins to be picked up on way back from airport

These people are always ready to help and friendly. Highly recommend

Great service, everyone is REALLY great..... Loved our driver Aman.

Great rates and great service. I use Andrews regularly.