Update: Angela is sincere and she is being helpful with the issue. Completely liars and low-end frauds, that's what these people are. Even after the contracted ended, after you told them you would like to terminate the membership, after they tell you in face in the office quote: 'your membership is cancelled, it all done.' Guess what. THEY WILL KEEP STEALING MONEY FROM YOU BANK ACCOUNT! No difference from thieves. This happens at this gym, anytime fitness Hamilton. If you went back to ask what happened, and how this can be fixed, Guess what, THEY WILL SAY THEY DON'T KNOW. IF you value and respect your time, and life, don't waste it dealing with these people. And once they realise you want to end your membership, they wouldn't even bother to speak to you, unless you insist to speak. They won't want their potential victims(potention customers) to see you. They will also tell you that their casual staffs' words don't count, and too bad you believed them. (One staff not trainer in the office told me he was processing a refund for the last fortnight)

F*#K YES! ✨ I just got back to my apartment after my first session at Anytime Fitness - Hamilton, hands down one of the best gyms I’ve been to so far! They have such a large range of equipment, perfect for all fitness goals, there’s an abundance of space, they even have boxing bags which I’ve noticed are a bit of a rare thing these days in a fitness/health club. The lighting, the TV’s, the music and the content displayed around the gym is motivating, I couldn’t see any news on which is awesome as I find that’s a big negative for me! Literally the best and most favourite gym for me, I signed up yesterday for 12 months and it’s going to be one of my favourite investments for 2018! Thanks Anytime Fitness - Hamilton, superb! #gratitude #bestgym #thankyou #checkitout

This company gives the fitness industry a bad reputation. After joining for a short contract, I was unfortunately diagnosed with an aggressive form of cancer which requires an equally aggressive treatment. This has prevented me for using my membership for many months to come. Whilst I informed the staff immediately and they were helpful in pausing the payments, I was still subject to the 30 day cancellation fee. How pitiful that Anytime feel the need to extract that extra money from people doing it tough physically, financially and emotionally. When cancelling my other fitness and yoga related payments with other businesses, these were immediately and compassionately terminated , no questions asked. To say this company lacks the human touch is an understatement.

I received a $350 voucher because I moved to the area. This included 3 personal trainer sessions and free joining fee (which you can get anyway). The trainer could not have been less interested in me and so far I am still waiting for her to actually do anything. Obviously these vouchers are a scam and because it was free for me and I didn’t seek out a trainer I rate down the bottom of the heap. I shall make sure my apartment managers are aware of this and I will join the other gym when my contract runs out. One year on and I couldn’t praise the gym enough. The staff are friendly and helpful. I now train there 3 times and week and won’t be changing my membership. Amazing what good customer service can do!

The worst gym I have ever experienced! Confusing layout and a tiny space, and extremely overcrowded. Personal trainers are extremely rude to people using the gym, often telling people to move because they want to use equipment and they are a staff member. The staff are just as rude, and completely incompetent. One person says one thing and someone else, another, and they will grab money from you whenever possible without your consent. The recent “upgrades” were nothing short of a joke and rendered the gym practically unusable for weeks. Overall, extremely disappointed in this gym and the AF franchise as a whole. Choose one of the many other gyms in the area that care for their clients.

Gym equipment old and worn. Not enough weight plates in gym if busy. Had to walk around to find plates. Should be stacks of plates on each machine. Terrible to say the least. Not enough benches. All dumbbells jumbled up and never in order. (Staffs job to sort that) hasn’t been in 2 months been here. People not using towels and no one wiping down machines after use. No one keeping on top of that. Actually disgusting. Pts look miserable in their jobs and no one keeping the gym up to scratch. With the money made here you would think more effort be put into having a clean user friendly gym. It’s far from that. To the point I’m going to cancel membership.

WARNING: I support what Patrick said. As soon as your off your contract or change gyms within a contract period then they will hike your fees up to something ridiculous without telling you. It’s the sneakiest tactic i have ever experienced. Even if you are on a contract and you use another gym then your fees can be adjusted. So be aware , use any gym in the world but you will pay for it and not know it. The response I got back from Angela when I brought this up was a very unfriendly email pointing to sections in the contract and using this as a legal basis for doing so. So glad I’m gone from this money trap and Non customer focused business.

This gym is great, trainers are a cheery bunch, say g'day cause they won't bite. The new equipment upgrade is really good to see, so check it out and. Pick your times around the peak hours and you can always be assured a non obstructed training session. Parking is sometimes scarce, because its for the whole complex, but if you cut a quick lap around the block, you should be lucky to grab an open spot. Studio room is awesome for a blast of abs, warm up, stretching and really just getting a moment for yourself. Anytime Fitness clubs that I end up at, just seem to be pretty great. So, "GET AMONGST IT" WOO

Unfortunately not a good experience over the 2 covid years, so changed to Goodlife for a cheaper price, lots more classes and more machines/weights Pro's Friendly and helpful male PT - Chris Open 24/7 Con's Forced long contract period just to get price down. Equipment needs oiling Facility is dirty - dust bunnies everywhere Older female PT is rude to people using the studio - even 15min before a supposed class starts, you get chased out like a child Lack of relevant classes Overcrowded in small space PTs not showing clients proper form Social media account gets used to gossip about members in the club

I have joined with this club twice now and I must tell their customer service has been the worst experience. I don't recommend Lachlan Walters, who have been using manipulating and fraudulent tactics to keep me hooked with their membership. I was promised that my subscription would be for temporary hold in email and over the phone, despite of agreed pause, they kept me charging. As per contract, client has right to pause membership up to 6 months with a cycle of 3 months at a time. This isn't the way you treat your customers. Truly disappointed!

Reading reviews from others is always interesting but I've used over a dozen AF gyms nationwide now and this is by far one of the best. It's much bigger than most, the equipment is great and in good condition and unlike most AF guns they have a full Crossfit-style area with tractor tyres and a carpet for a sled. Parking for two hours is right outside the front door and I had no problems in the middle of the day.

Been to quite a few AF around the country and this is one of my favourites so far. Was in the city and wanted to get a workout in. Clean equipment, free parking, bigger than most other AF and nothing is worn or torn beyond use. I got smiles from staff and that’s all you can ask for when you’re not a normal client. Went at 1:30 and wasn’t busy at all ◡̈

Equipment range Equipment quality Vibe Cleanliness Ventilation Showers/change rooms Layout Disabled access: partial Good attention to detail: signs letting you know where things are, etc etc. Nice clean gym, compete range of equipment. Lots of mirrors for working on form (or checking your self out).

Great setup, staff easy going and equipment well maintained. Plenty of room for other activities than just weights and cardio. Highly recommend Chris as a PT, I'm using him and really knows his stuff without all the BS, super easy to get along with and makes the sessions enjoyable as he mixes up weights, cardio and boxing.

Its one of the nicer AF layouts across the franchise. I never feel like i have to wait to use any equipment I’m after. They have plenty of machines and equipment that are doubled and more. Always left super clean. I was surprised i would like this venue since i was really attached the the Bowen Hills one!

Nearly all the positive reviews are written by friends of the owner/staff. This place has a terrible atmosphere, PT’s that get around like they own the place kicking people off equipment. It’s cringeworthy and embarrassing to say the least. So many better gyms out there, take my advice and go elsewhere.

Equipment old, staff don’t say hi to you whatsoever just stare at you. As someone who has worked for anytime fitness previously for two years as manager And PT this is the worst one I have been too. I live in Hamilton and drive 15 minutes to the other AF around the area as it is 15x better. Don’t bother

One of the best gyms in the area, unfortunately had to leave due to personal reasons. Staff and trainers are great. Matty has to be the best trainer there and will help you with any of your goals . Aaron looked after me when cancelling my membership and was straight forward with me.

Excellent gym with an incredible client focus. The gym manager Lachlan is a personable and well rounded manager who is always up for a chat and a chance to share his knowledge. Would highly recommend this gym whether a beginner or experienced gym goer.

This gym has great energy and the atmosphere is always amazing. The staff are always so helpful and have made myself and others feel very welcomed! The gym equipment is always in the best condition and they have everything imaginable.

The PT's either stare at you or totally ignore you. Ever heard of saying hi? There's a few old creeps that are there for an eye workout on younger guys. There's also a regular bunch of grubs that openly cough around you. You go to

do not - I repeat - do not sign up for a membership with anytime fitness, it's an evil business that loves money and that's all they want out of you. They make it incredibly hard to get out of your membership if you need to.

Good facility and staff leave you alone to work out which is great. I can work out in peace. It is a small place meaning that you can't always get onto the equipment but just find something else and do that when it's free.

Great facility, clean equipment, friendly staff, free parking in a convenient location and great variety of equipment overall. There’s some nice sunshine exposure as well which is rare for a gym nowadays.

After 1.5 years of membership with this branch, truly assume that they are one of the bests in all aspects of fitness center, including equipment, staff & atmosphere. This is a fantastic gym!

This is a great gym. Great staff. Lachlan is a super helpful manager. Keeps the gym clean and well run. I’ve been to many clubs and this one is awesome.... Lachlan and Bec are real keepers!!!

Decent enough equipment, but staff are lazy and unhelpful, there are plenty of better clubs in the area with staff whose default attitude setting isn't, rectally inserted stick.

Great atmosphere with good music 2 exercise to.. or use your own music.. Wasn't too crowded the staff there are wonderful it's a great place to work out & with easy parking too

i like the layout seems a lot more private and i don’t have to wait for machines, although it is very outdated and the range of machines is quite limited

Modern, fresh....owner Jordan really responsive to feedback and keen as to make it the best gym ...open, large Space with equipment in dedicated areas,

A great, spacious gym that's nice & cool in summer! Several PTs on staff, too. Thoroughly enjoy working out here!

So far my favourite Anytime center, the staff there are so nice with a friendly and kind service …

Rip off, they hike your membership fees up continually. Read the contract carefully before signing.

Great gym, good equipment, friendly staff and a good community. Love working out here.

Super helpful staff/trainers, great place to work out and awesome group classes.

Just recently started going here, great equipment, and an amazing environment!

Great gym, lovely people this will be my gym down here down melbourne! Love

Friendly staff, great equipment, clean facilities.

They shut for three weeks with out right excuse .

Great team and excellent equipment.